Baci & Farfalle

★★★☆☆
  • 300 Wenrick Drive

    Roanoke, TX 76262

    Map & Directions
  • 817-230-9830

About Baci & Farfalle

Categories
  • Women's Clothing Stores
  • Wedding Sites

Personal Services

Personal Services
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3.4 10
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If I could I would give 3.5 stars, the baci-farfalle items were great, I really loved the material and the fit, once I got the size correct, but took away 1.5 stars as the sizing chart was confusing. I would really suggest a simpler size chart for corsets but maybe I am just not used to it. I am a size 26 dress and so shopping is normally stressful anway. I really wanted this to work and was THRILLED when the items fit, but it took multiple emails to understand how to order the right size.

3
★★★☆☆

If I could I would give 3.5 stars, the baci-farfalle items were great, I really loved the material and the fit, once I got the size correct, but took away 1.5 stars as the sizing chart was confusing. I would really suggest a simpler size chart for corsets but maybe I am just not used to it. I am a size 26 dress and so shopping is normally stressful anway. I really wanted this to work and was THRILLED when the items fit, but it took multiple emails to understand how to order the right size.

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.

I ordered the long line steele corset in purple in a size 8X and waited nervously to see if this would be a true steele plus size corset or as the review below claimed another plus size corset fail for the fatty. I am very please that not only was the item very long to cover all the way over my "lady lumps" but it fit my not always gragious frame amazingly. As ready as I was to bring ink to paper if it had not fit like I wanted, I want to do the same to same thank you for a truly fit worthy plus size corset. I WILL be shopping more at baci-farfalle.com as long as they keep up this time of item!

5
★★★★★

I ordered the long line steele corset in purple in a size 8X and waited nervously to see if this would be a true steele plus size corset or as the review below claimed another plus size corset fail for the fatty. I am very please that not only was the item very long to cover all the way over my "lady lumps" but it fit my not always gragious frame amazingly. As ready as I was to bring ink to paper if it had not fit like I wanted, I want to do the same to same thank you for a truly fit worthy plus size corset. I WILL be shopping more at baci-farfalle.com as long as they keep up this time of item!

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1 out of 1 people found this review helpful.

.

My entire experience with this company has been bad enough to cast serious doubt on the legitimacy of most of the positive reviews that I had read on any number of sites.

Though the website is terrible, the pieces themselves looked great and the price was certainly right. The tone of all the customer service text on the web seemed to mirror the reviews. However... what was sent was DEFINITELY not what was ordered. Not only was it completely the wrong size & of FAR inferior quality but it didn't even remotely resemble the item on the website. I immediately began attempting to contact them only to receive automatic responses that they were away on 'traditional' vacation.

I waited until after the supposed date of their return and contacted them again when I hadn't received a response. This time I did receive a very brief response giving me the excuse that their sizes had changed (though the website was still the same & the wrong sizes sent were clearly a match to the website), being told that one of the random non-matching items in the parcel was 'a gift' and asking for photographs of the items. I was assured that they would remedy the situation immediately if provided with photos of the items that I was supposed to receive (apparently the order number, item number & link to their webpage where I purchased it wasn't enough... I needed to email the picture off their website) and they requested photos of the items that I did receive for comparison.

I sent all of the requested photos and any other feasibly needed information from the original order the following day but received no response. I emailed again to no response... and again a short while later, only to receive another 'traditional vacation and returning next week' auto-response.

So it's possible some people writing these positive reviews have lucked out but it seems a lot more likely that the reviews have been placed to make this company seem far more legit than it actually is... right down to the frequent mentions of loving the 'free gifts' -- The customer service is nothing short of atrocious and in two months time, they've apparently only been 'in the office' for 2 weeks... during which they're also not responding to emails. So, long & short, it looks like another company posting pretty pictures of well crafted, steel boned corsets and then dropshipping random cheap 'made-in-china' goods in their place simply hoping that the majority of people can't be bothered to contact them over and over again for resolve, or will be appeased by 'free gifts' along with the poor imitation of the items that they were supposed to receive.

Don't be lured by the price & promise of quality customer service. It may cost you a bit more elsewhere but you're far more likely to get what you paid for. The handful of good reviews aside, there's a reason for the bad ones and a reason that they have an F rating with the Better Business Bureau.

1
★☆☆☆☆

My entire experience with this company has been bad enough to cast serious doubt on the legitimacy of most of the positive reviews that I had read on any number of sites.

Though the website is terrible, the pieces themselves looked great and the price was certainly right. The tone of all the customer service text on the web seemed to mirror the reviews. However... what was sent was DEFINITELY not what was ordered. Not only was it completely the wrong size & of FAR inferior quality but it didn't even remotely resemble the item on the website. I immediately began attempting to contact them only to receive automatic responses that they were away on 'traditional' vacation.

I waited until after the supposed date of their return and contacted them again when I hadn't received a response. This time I did receive a very brief response giving me the excuse that their sizes had changed (though the website was still the same & the wrong sizes sent were clearly a match to the website), being told that one of the random non-matching items in the parcel was 'a gift' and asking for photographs of the items. I was assured that they would remedy the situation immediately if provided with photos of the items that I was supposed to receive (apparently the order number, item number & link to their webpage where I purchased it wasn't enough... I needed to email the picture off their website) and they requested photos of the items that I did receive for comparison.

I sent all of the requested photos and any other feasibly needed information from the original order the following day but received no response. I emailed again to no response... and again a short while later, only to receive another 'traditional vacation and returning next week' auto-response.

So it's possible some people writing these positive reviews have lucked out but it seems a lot more likely that the reviews have been placed to make this company seem far more legit than it actually is... right down to the frequent mentions of loving the 'free gifts' -- The customer service is nothing short of atrocious and in two months time, they've apparently only been 'in the office' for 2 weeks... during which they're also not responding to emails. So, long & short, it looks like another company posting pretty pictures of well crafted, steel boned corsets and then dropshipping random cheap 'made-in-china' goods in their place simply hoping that the majority of people can't be bothered to contact them over and over again for resolve, or will be appeased by 'free gifts' along with the poor imitation of the items that they were supposed to receive.

Don't be lured by the price & promise of quality customer service. It may cost you a bit more elsewhere but you're far more likely to get what you paid for. The handful of good reviews aside, there's a reason for the bad ones and a reason that they have an F rating with the Better Business Bureau.

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0 out of 1 people found this review helpful.

.

I was hesitant to use this corset shop because of the older reviews but honestly they were the only corset store that carries plus size corsets fairly cheap in my size that I could find (40ee). Since this was my bridal corset I figured if they didn't get it right I was going to let everyone know it! Soon when they actually came through for me with flying colors I decided heck I should let everyone know ha! They realty came through not only for me but ended up doing a bang up job for my besties hen party Halloween weekend and we are all curvy corset wearers. Will use again and have already passed on to other plus size corset wearers.

5
★★★★★

I was hesitant to use this corset shop because of the older reviews but honestly they were the only corset store that carries plus size corsets fairly cheap in my size that I could find (40ee). Since this was my bridal corset I figured if they didn't get it right I was going to let everyone know it! Soon when they actually came through for me with flying colors I decided heck I should let everyone know ha! They realty came through not only for me but ended up doing a bang up job for my besties hen party Halloween weekend and we are all curvy corset wearers. Will use again and have already passed on to other plus size corset wearers.

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.

I love my new corset tutu dress!! they helped me with my size and it fits great. thank you very much :)

4
★★★★☆

I love my new corset tutu dress!! they helped me with my size and it fits great. thank you very much :)

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1 out of 1 people found this review helpful.

.

I was pleasantly surprised by these guys! These people not only got me my order ontime lick-ity split, but when the sizing needed some tweaking, they actually sent me a new one in time for my wedding (overnight-ed!) What's even more commendable, they sent it before I was even was able to send the other one back, all to ensure that I had my wedding corset in time!
My MIL and myself were worried that we would not be able to find a plus size corset in the first place. Well, not only did we find the right size, but there were multiple styles to choose from. Thanks a bunch for the service! You all are outstanding! We will definitely purchase again! Thank you guys!

5
★★★★★

I was pleasantly surprised by these guys! These people not only got me my order ontime lick-ity split, but when the sizing needed some tweaking, they actually sent me a new one in time for my wedding (overnight-ed!) What's even more commendable, they sent it before I was even was able to send the other one back, all to ensure that I had my wedding corset in time!
My MIL and myself were worried that we would not be able to find a plus size corset in the first place. Well, not only did we find the right size, but there were multiple styles to choose from. Thanks a bunch for the service! You all are outstanding! We will definitely purchase again! Thank you guys!

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1 out of 2 people found this review helpful.

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I cant say how pleased I am with my costume purchase for my last theme event. This was for a pin up/burlesque night. I decided to go as a sexy sailor. I couldn??t have asked for better service! Marsha was there to help me with sizing and the costume came super quick. I added some of my finishing touches and was a hit of the party?and my date was very pleased?couldn??t keep his hand off of me. Everyone was asking me where I got the costume and of course I said online at baci-farfelle. I will be making some more purchases in the future for all the cute corsets she has online as well!

5
★★★★★

I cant say how pleased I am with my costume purchase for my last theme event. This was for a pin up/burlesque night. I decided to go as a sexy sailor. I couldn??t have asked for better service! Marsha was there to help me with sizing and the costume came super quick. I added some of my finishing touches and was a hit of the party?and my date was very pleased?couldn??t keep his hand off of me. Everyone was asking me where I got the costume and of course I said online at baci-farfelle. I will be making some more purchases in the future for all the cute corsets she has online as well!

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1 out of 2 people found this review helpful.

.

Terrible customer service. I spoke to March to go over my measurements and ordered a corset in the size she suggested. She said it would be there in a week or two. It took OVER a month to receive. She told me it was coming directing from China and could tell me much about the order tracking because it was all written in Chines....OK...weird way to do business but ..whatever. When I finally received it I was shocked at how cheap and flimsy it was. AND it was way too big. I spoke to Marsha who at first was very nice and she said she would send me a smaller size PLUS told me to pick out an item off the site for free to make up for the unusually long time it took to get my original order. Well, the smaller size corset never came, the "free" items she promised me to compensate for the bad experience never came and she won't even return my emails asking where I can send back the too big corset I finally did receive. She did refund finally refund my money but still a return email would be nice and just be honest with me and admit she never sent out the free item OR the smaller corset to exchange for the too big one I received. I really shocked because in the beginning she was really nice, really helpful and I thought she would really make good on everything.

1
★☆☆☆☆

Terrible customer service. I spoke to March to go over my measurements and ordered a corset in the size she suggested. She said it would be there in a week or two. It took OVER a month to receive. She told me it was coming directing from China and could tell me much about the order tracking because it was all written in Chines....OK...weird way to do business but ..whatever. When I finally received it I was shocked at how cheap and flimsy it was. AND it was way too big. I spoke to Marsha who at first was very nice and she said she would send me a smaller size PLUS told me to pick out an item off the site for free to make up for the unusually long time it took to get my original order. Well, the smaller size corset never came, the "free" items she promised me to compensate for the bad experience never came and she won't even return my emails asking where I can send back the too big corset I finally did receive. She did refund finally refund my money but still a return email would be nice and just be honest with me and admit she never sent out the free item OR the smaller corset to exchange for the too big one I received. I really shocked because in the beginning she was really nice, really helpful and I thought she would really make good on everything.

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1 out of 2 people found this review helpful.

.

This sounded like the best possible deal - a traveling lingerie store, perfect for my friend's bachelorette. Until we had to order things she liked, but weren't in her size.

We were told 2-3 weeks for delivery, which was no biggie, considering the wedding was 6 weeks away. Now, 3 days before the wedding, the bride still doesn't have her wedding night lingerie, and it looks like she won't, as Marsha didn't believe me when I said today was the absolute cutoff for her to get it in time for the out-of-town wedding - she arranged for "overnight" delivery service for tomorrow, instead of personally delivering it as she'd previously offered. The worst part is that she's been entirely unhelpful, and truthfully defensive through the whole process, instead of helping to find a solution that would work - i.e. get the bride her lingerie before the wedding.

A side note - I'd also ordered something for myself at the trunk show, and still haven't received it. I did, however, receive a cheerful message that she was planning to ship it yesterday - 5 1/2 weeks after I'd ordered it.

My advice - don't book a trunk show with Baci & Farfalle if time is at all an issue.

1
★☆☆☆☆

This sounded like the best possible deal - a traveling lingerie store, perfect for my friend's bachelorette. Until we had to order things she liked, but weren't in her size.

We were told 2-3 weeks for delivery, which was no biggie, considering the wedding was 6 weeks away. Now, 3 days before the wedding, the bride still doesn't have her wedding night lingerie, and it looks like she won't, as Marsha didn't believe me when I said today was the absolute cutoff for her to get it in time for the out-of-town wedding - she arranged for "overnight" delivery service for tomorrow, instead of personally delivering it as she'd previously offered. The worst part is that she's been entirely unhelpful, and truthfully defensive through the whole process, instead of helping to find a solution that would work - i.e. get the bride her lingerie before the wedding.

A side note - I'd also ordered something for myself at the trunk show, and still haven't received it. I did, however, receive a cheerful message that she was planning to ship it yesterday - 5 1/2 weeks after I'd ordered it.

My advice - don't book a trunk show with Baci & Farfalle if time is at all an issue.

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2 out of 7 people found this review helpful.

.

After finding this business online I called the number and spoke to the owner Marsha Robinson. Unfourtantly they were not open yet (opening late spring of 2007) but she was SO warm and gave me some great information on where I could find some wedding night lingerie for my upcoming wedding! I can't wait to use the 20% coupon she sent me with the congratulations on your wedding card - my fiance loved that hehe! Anyway - I was just suprised that she was so helpful with tips and helping me find somebody else in my area when she wasn't even going to get the business right then due to not being open yet. I give 4 stars :)

4
★★★★☆

After finding this business online I called the number and spoke to the owner Marsha Robinson. Unfourtantly they were not open yet (opening late spring of 2007) but she was SO warm and gave me some great information on where I could find some wedding night lingerie for my upcoming wedding! I can't wait to use the 20% coupon she sent me with the congratulations on your wedding card - my fiance loved that hehe! Anyway - I was just suprised that she was so helpful with tips and helping me find somebody else in my area when she wasn't even going to get the business right then due to not being open yet. I give 4 stars :)

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8 out of 9 people found this review helpful.

 

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