Ray Laks Honda

★★★★★
  • 3590 Southwestern Blvd

    Orchard Park, NY 14127

    Map & Directions
  • 716-826-4200

About Ray Laks Honda

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Automotive

Automotive
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I enjoy the pleasant atmosphere by your employees.

3
★★★★★

I enjoy the pleasant atmosphere by your employees.

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I brought my 2009 Civic in for the 15,000 mile oil change and tire rotation. All aspects of the service visit were handled in an excellent manner - at the selected appointment, and finished when estimated. It's always a pleasure to do

3
★★★★★

I brought my 2009 Civic in for the 15,000 mile oil change and tire rotation. All aspects of the service visit were handled in an excellent manner - at the selected appointment, and finished when estimated. It's always a pleasure to do

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My experience was great--I just needed a NYS Inspection and the time in which it was completed was very short and I was on my way

3
★★★★★

My experience was great--I just needed a NYS Inspection and the time in which it was completed was very short and I was on my way

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completely satisfied

3
★★★★★

completely satisfied

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Outstanding and I mean outstanding. Service is why I buy a car every two years from this dealership. Tiffany is outstanding.

3
★★★★★

Outstanding and I mean outstanding. Service is why I buy a car every two years from this dealership. Tiffany is outstanding.

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Making an appointment was incredibly easy, the people were pleasant and there were no surprises A++ rating

3
★★★★★

Making an appointment was incredibly easy, the people were pleasant and there were no surprises A++ rating

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Very Good !

3
★★★★★

Very Good !

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the staff at ray laks was courteous, professional and prompt as always. as much as nobody likes taking their car in for service it really is pleasureable to visit your dealership. im sure myself and my family will purchase many cars and

3
★★★★★

the staff at ray laks was courteous, professional and prompt as always. as much as nobody likes taking their car in for service it really is pleasureable to visit your dealership. im sure myself and my family will purchase many cars and

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it was pleasantthe staff was attentive-timely. I anticipated pain and a large bill when I went in and walked out surprised- and very happy.

3
★★★★★

it was pleasantthe staff was attentive-timely. I anticipated pain and a large bill when I went in and walked out surprised- and very happy.

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I orignally made the appt with Zach, but Gene saw me, scheduled me (ahead of time) and I sat down in waiting room. He saw about about another service problem that was not scheduled, and took care of that within the hour! Wonderful!

3
★★★★★

I orignally made the appt with Zach, but Gene saw me, scheduled me (ahead of time) and I sat down in waiting room. He saw about about another service problem that was not scheduled, and took care of that within the hour! Wonderful!

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I am so glad I purchased my Honda at Ray Laks! No matter how small or large a problem I might feel needs to be checked, I am always welcomed by Jeff or Zack in the service dept.! And the welcome is a warm one!!! And I leave sooooo

3
★★★★★

I am so glad I purchased my Honda at Ray Laks! No matter how small or large a problem I might feel needs to be checked, I am always welcomed by Jeff or Zack in the service dept.! And the welcome is a warm one!!! And I leave sooooo

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Overall everything was completed as promised, loaner was clean and ready and the Service Writer, Chris did and excellent job!!

3
★★★★★

Overall everything was completed as promised, loaner was clean and ready and the Service Writer, Chris did and excellent job!!

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Excellent

3
★★★★★

Excellent

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my overall service was perfecy

3
★★★★★

my overall service was perfecy

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everything went well

3
★★★★★

everything went well

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satisfied!

3
★★★★★

satisfied!

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It was effcient and the staff were great

3
★★★★★

It was effcient and the staff were great

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Fast and love the new windshield wipers

3
★★★★★

Fast and love the new windshield wipers

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Although this recent visit was a longer one, allowing me to log-in to the WiFi account made my wait very pleasantI got work done and did not lose any time. I did when I returned home receive a call that someone forgot to reset my odometer

3
★★★★★

Although this recent visit was a longer one, allowing me to log-in to the WiFi account made my wait very pleasantI got work done and did not lose any time. I did when I returned home receive a call that someone forgot to reset my odometer

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everything went well in a timely manner

3
★★★★★

everything went well in a timely manner

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good experience

3
★★★★★

good experience

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I was very satisfied with the service. The car was taken in for the service and was completed in a timely manner. Washing the car was a nice surprise. The $5.00 off coupon was also appreciated.

3
★★★★★

I was very satisfied with the service. The car was taken in for the service and was completed in a timely manner. Washing the car was a nice surprise. The $5.00 off coupon was also appreciated.

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Thank you for fixing our Acura. TL when no one else seemed to know what to do! We will be coming to you first from now on.

3
★★★★★

Thank you for fixing our Acura. TL when no one else seemed to know what to do! We will be coming to you first from now on.

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Since this appointment was just for the NYS inspection - nothing major was done. Nevertherless, everyone was helpful and I did get out within a reasonable amount of time.

3
★★★★★

Since this appointment was just for the NYS inspection - nothing major was done. Nevertherless, everyone was helpful and I did get out within a reasonable amount of time.

.

I am very sastified with my purchase from Ray Laks they have accomodated me in every way possible and I really appreciate the service that I receive!!!1 Thank you, Thank you, Thank you!!!!

3
★★★★★

I am very sastified with my purchase from Ray Laks they have accomodated me in every way possible and I really appreciate the service that I receive!!!1 Thank you, Thank you, Thank you!!!!

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Tiffany Russ is a terrific asset for your dealership. She is the go to person for both my wife and me on the relatively few occasions when we require Acura service. Great cars - great dealership.

3
★★★★★

Tiffany Russ is a terrific asset for your dealership. She is the go to person for both my wife and me on the relatively few occasions when we require Acura service. Great cars - great dealership.

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all is fine when I bring my vehicle to your shop

3
★★★★★

all is fine when I bring my vehicle to your shop

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I was Completely satisfied when I came here

3
★★★★★

I was Completely satisfied when I came here

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service technians were friendly and honest

3
★★★★★

service technians were friendly and honest

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Absolutely wonderful! The best service department I've ever encountered.

3
★★★★★

Absolutely wonderful! The best service department I've ever encountered.

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Completely satisfied with the charges and services on my vehicle

3
★★★★★

Completely satisfied with the charges and services on my vehicle

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It was great doing business with the crew at Ray-Laks. Bob was very helpful, knowledgeable, and a true gentleman! In general, the gang makes the customer feel as a family member. Everyone I've had contact with, couldn't do a better job. My

3
★★★★★

It was great doing business with the crew at Ray-Laks. Bob was very helpful, knowledgeable, and a true gentleman! In general, the gang makes the customer feel as a family member. Everyone I've had contact with, couldn't do a better job. My

.

excellent experience. Jeff was very helpful and the service was very efficient.

3
★★★★★

excellent experience. Jeff was very helpful and the service was very efficient.

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as usual excellant service, staff is great and skilled at their position, Tiffany does a great job, has helpful suggestions and is someone you can trust/ the techs always so a fine job and for the past 8 plus years I have never had a

3
★★★★★

as usual excellant service, staff is great and skilled at their position, Tiffany does a great job, has helpful suggestions and is someone you can trust/ the techs always so a fine job and for the past 8 plus years I have never had a

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it was good

3
★★★★★

it was good

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Just bought a 2014 Honda CRV. Karen Haines was easy to work with. Everything was straight forward and I didn't feel like I was being bamboozled. Ray Laks has gained a new customer. I will maintain a relationship with Ray Laks for many

3
★★★★★

Just bought a 2014 Honda CRV. Karen Haines was easy to work with. Everything was straight forward and I didn't feel like I was being bamboozled. Ray Laks has gained a new customer. I will maintain a relationship with Ray Laks for many

.

I can't say enough about the terrific buying experience I had at Ray Laks. From the finance manager to the salesman and service manager, it's easy to tell that Ray Laks is intent on making the customer happy! I bought an older model Honda

3
★★★★★

I can't say enough about the terrific buying experience I had at Ray Laks. From the finance manager to the salesman and service manager, it's easy to tell that Ray Laks is intent on making the customer happy! I bought an older model Honda

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This was just a quick warranty repair which was handled very quickly. Very satisfied with the quick service.

3
★★★★★

This was just a quick warranty repair which was handled very quickly. Very satisfied with the quick service.

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For every service call, we have received quality service from arrival to leaving. I'm coming next week to talk about buying new car based on this professionalism.

3
★★★★★

For every service call, we have received quality service from arrival to leaving. I'm coming next week to talk about buying new car based on this professionalism.

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My purchase of a used Honda Insight at Ray Laks Honda was very well managed by their internet sales person, Karen Haines. Karen stayed late during my first visit. She was very patient with my questions, and even called in a service

3
★★★★★

My purchase of a used Honda Insight at Ray Laks Honda was very well managed by their internet sales person, Karen Haines. Karen stayed late during my first visit. She was very patient with my questions, and even called in a service

.

I am completely satisfied with my overall service experience at Ray Laks.

3
★★★★★

I am completely satisfied with my overall service experience at Ray Laks.

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Everyone is extremely nice. A ride to work is always provided, so it makes up for the price of the oil change.

3
★★★★★

Everyone is extremely nice. A ride to work is always provided, so it makes up for the price of the oil change.

.

The service writer, the completeness of the work performed on my vehicle and the over all service left me completely satisfied.

3
★★★★★

The service writer, the completeness of the work performed on my vehicle and the over all service left me completely satisfied.

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Better service than other local dealers.

3
★★★★★

Better service than other local dealers.

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Went very smoothly.

3
★★★★★

Went very smoothly.

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The time spent at the Dealership and the work done was time well spent.

3
★★★★★

The time spent at the Dealership and the work done was time well spent.

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Pleased with the service.

3
★★★★★

Pleased with the service.

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As usual my wait was not that long and the staff were all courteous and friendly.

3
★★★★★

As usual my wait was not that long and the staff were all courteous and friendly.

.

This was a great place to go to I was very happy with my outcome.

3
★★★★★

This was a great place to go to I was very happy with my outcome.

.

I was glad I came here in the first place!

3
★★★★★

I was glad I came here in the first place!

 

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