Happy's Pizza

★☆☆☆☆

About Happy's Pizza

Categories
  • Restaurants
  • Fast Food Restaurants
  • Pizza Restaurants
  • Chicken Restaurants
Details
  • Food Delivery

Food

Food
More choices in Dearborn Heights:
Resultset_next

Wendy's

14401 W 7 Mile Rd Detroit, AL

Resultset_next

Loung Hing Restaurant

22343 Ecorse Rd Taylor, MI

1.0 1
Hi! Sign in to let us know how Happy's Pizza was?
Write a Review
.

UPDATE:
RUDE service from the moment I placed the order. TWO hours later, and THREE different trips to my house by the delivery boy...with no apologies, and the person taking orders stopped taking my calls (and no, I never said a bad word to her, or even complained to have her put and leave me on hold, and refuse to take my call!)...no apology, no courtesy call to tell me the food was or was not on its way...I live 2 minutes down the road, and paid extra for delivery, and a $5 tip I had already paid and signed for on my card. I sent ALL the food back with the driver when he finally came back, and I was SO upset, I was willing to kiss my $30 goodbye, just to be done with the whole experience. When I called the owner the next day to get some sort of apology for the unprofessional and rude behavior of his employees, he didn't listen to a word I said, offered to have a salad sent out to me right away (??? made no sense when my order was chicken and salad), and when I told him I was not looking for any food or money, just his time to hear me out...he told me he was busy with orders (before 11am!!), and hung up on me!

Original Post:
We had been craving their wings for the past week. I called REPEATEDLY on two different days during the week and could not get through, they are THAT busy. So I finally got through to put in an order for Sunday Dinner, I called around 5:30 pm. The driver showed up before 6:20, which isn't surprising because I live less than 2 minutes away from them. He showed up without our order of Salad, and went back to get the salad, I then realized that the food he gave me was not what we paid for...we ordered 20 BBQ wings and a salad and extra ranch sauce...there were 10 plain wings, no sauce. I called to let them know before the driver returned to the store, and the lady on the phone was Rude beyond belief, she even cut me of and hung up before I could ask her what we should do with the food the driver left here. Then the driver returned at about 6:45 with the salad and ranch sauce, but NO WINGS!!! I gave him back the 10 pc. wing, and he said he would "be right back" with our order. By I tried calling the store at 7:15, and again at 7:25....both times the same rude gal put me on hold and never came back (I held for over 7 minutes each time). I should have just hung up when she complained I was holding her up when I took all of 3 seconds to reach for my credit card to give her the number to pay! I paid nearly $30, including a $5 tip, on top of paying $2.50 for "free delivery" as marked on the receipt (makes no sense). The driver finally returned after we had gotten so hungry waiting that we ordered sandwiches from elsewhere, nearly 7:40. I gave him the salad and ranch sauce, untouched, and told him to take it all back. $30, an expensive lesson to say NEVER order there again!!!

1
★☆☆☆☆

UPDATE:
RUDE service from the moment I placed the order. TWO hours later, and THREE different trips to my house by the delivery boy...with no apologies, and the person taking orders stopped taking my calls (and no, I never said a bad word to her, or even complained to have her put and leave me on hold, and refuse to take my call!)...no apology, no courtesy call to tell me the food was or was not on its way...I live 2 minutes down the road, and paid extra for delivery, and a $5 tip I had already paid and signed for on my card. I sent ALL the food back with the driver when he finally came back, and I was SO upset, I was willing to kiss my $30 goodbye, just to be done with the whole experience. When I called the owner the next day to get some sort of apology for the unprofessional and rude behavior of his employees, he didn't listen to a word I said, offered to have a salad sent out to me right away (??? made no sense when my order was chicken and salad), and when I told him I was not looking for any food or money, just his time to hear me out...he told me he was busy with orders (before 11am!!), and hung up on me!

Original Post:
We had been craving their wings for the past week. I called REPEATEDLY on two different days during the week and could not get through, they are THAT busy. So I finally got through to put in an order for Sunday Dinner, I called around 5:30 pm. The driver showed up before 6:20, which isn't surprising because I live less than 2 minutes away from them. He showed up without our order of Salad, and went back to get the salad, I then realized that the food he gave me was not what we paid for...we ordered 20 BBQ wings and a salad and extra ranch sauce...there were 10 plain wings, no sauce. I called to let them know before the driver returned to the store, and the lady on the phone was Rude beyond belief, she even cut me of and hung up before I could ask her what we should do with the food the driver left here. Then the driver returned at about 6:45 with the salad and ranch sauce, but NO WINGS!!! I gave him back the 10 pc. wing, and he said he would "be right back" with our order. By I tried calling the store at 7:15, and again at 7:25....both times the same rude gal put me on hold and never came back (I held for over 7 minutes each time). I should have just hung up when she complained I was holding her up when I took all of 3 seconds to reach for my credit card to give her the number to pay! I paid nearly $30, including a $5 tip, on top of paying $2.50 for "free delivery" as marked on the receipt (makes no sense). The driver finally returned after we had gotten so hungry waiting that we ordered sandwiches from elsewhere, nearly 7:40. I gave him the salad and ranch sauce, untouched, and told him to take it all back. $30, an expensive lesson to say NEVER order there again!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Happy's Pizza, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review