Costa Mesa Moving Co., Inc.

★★★☆☆
  • 2614 Oak St

    Santa Ana, CA 92707

    Map & Directions
  • 714-241-1673

About Costa Mesa Moving Co., Inc.

Hours
Mon 08:00 AM-06:00 PM;Tue 08:00 AM-06:00 PM;Wed 08:00 AM-06:00 PM;Thu 08:00 AM-06:00 PM;Fri 08:00 AM-06:00 PM;Sat 08:00 AM-01:00 PM

Transportation & Storage

Transportation & Storage
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3.0 2
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I love this company. I have used them at least 5 times and everytime I get the same service superior. I always recommend this company for local moves to my friends. I called once to see if they did state to state moving and they said no. I am actually going to call them now and find out if they have changed and they do move from state to state. Or i am going to find a referance from them.

5
★★★★★

I love this company. I have used them at least 5 times and everytime I get the same service superior. I always recommend this company for local moves to my friends. I called once to see if they did state to state moving and they said no. I am actually going to call them now and find out if they have changed and they do move from state to state. Or i am going to find a referance from them.

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I had hired Costa Mesa Moving 2 years ago and was happy with the service I received, with the exception of the two movers (college kids) reeking of pot.

This time around, I was told by the owner, Dave, that his movers would be at my residence between 8AM and 8:30AM. I received a call from Issac, the office assistant, that the movers were running behind and would be at my place shortly. I called Issac at 9:30AM and to find out where the movers were, as I had been ready since 8. He replied that they had a job before mine and that they were still working on that job. I asked for compensation for my time. He transferred me to Dave who was quite rude and belligerent, especially when he asked me what my time waiting was costing out-of-pocket. He then told me that in no way would he allow a deduction from my total cost. When I explained to him that his people were over an hour late he was unconcerned and went into a whole spiel about how some jobs take longer than thought, yada yada, and I was not entitled to any compensation, and I should wait longer because his people would show up that day, just not when expected. The movers eventually showed up at 10:30AM without apologies nor explanation.

I reported the company to the BBB, and I recouped $50.

1
★☆☆☆☆

I had hired Costa Mesa Moving 2 years ago and was happy with the service I received, with the exception of the two movers (college kids) reeking of pot.

This time around, I was told by the owner, Dave, that his movers would be at my residence between 8AM and 8:30AM. I received a call from Issac, the office assistant, that the movers were running behind and would be at my place shortly. I called Issac at 9:30AM and to find out where the movers were, as I had been ready since 8. He replied that they had a job before mine and that they were still working on that job. I asked for compensation for my time. He transferred me to Dave who was quite rude and belligerent, especially when he asked me what my time waiting was costing out-of-pocket. He then told me that in no way would he allow a deduction from my total cost. When I explained to him that his people were over an hour late he was unconcerned and went into a whole spiel about how some jobs take longer than thought, yada yada, and I was not entitled to any compensation, and I should wait longer because his people would show up that day, just not when expected. The movers eventually showed up at 10:30AM without apologies nor explanation.

I reported the company to the BBB, and I recouped $50.

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