nextcenturydental

★★★☆☆

About nextcenturydental

Categories
  • Dentists

Health & Medical

Health & Medical
More choices in Hurst:
Resultset_next

Alejandra C. Rivas, DDS

3001 Knox Street Suite 300 Dallas, TX

Resultset_next

Stephen B. Obrien, DDS

612 Grapevine Highway Hurst, TX

3.0 10
Hi! Sign in to let us know how nextcenturydental was?
Write a Review
.

Love this office. I had as good as time as one can have going to the dentist. Will be back again. After going to this Dentist for the last 7 years i get the same treament i have each time i have been there. Wonderfull. The only bad part is they do exspect you to pay.

5
★★★★★

Love this office. I had as good as time as one can have going to the dentist. Will be back again. After going to this Dentist for the last 7 years i get the same treament i have each time i have been there. Wonderfull. The only bad part is they do exspect you to pay.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I LOVE this office. I have dental anxiety BIG time and both Dr. Kubo and Dr. Peterson have been phenomenal. The doctors and all the staff are all very helpful and friendly! I never feel rushed and they take the time to talk to me as much as I want. I will never go anywhere else. This is saying a lot bc I really do hate to go to the dentist! Thank you Next Century!

5
★★★★★

I LOVE this office. I have dental anxiety BIG time and both Dr. Kubo and Dr. Peterson have been phenomenal. The doctors and all the staff are all very helpful and friendly! I never feel rushed and they take the time to talk to me as much as I want. I will never go anywhere else. This is saying a lot bc I really do hate to go to the dentist! Thank you Next Century!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I understand that Dr. Wesley Kubo has bought this practice as of April 2008. It is no wonder that all of the reviews were written before Dr. Kubo purchased this practice. I can guarantee none of this kind of customer service or treatment from any employee happened to me when I was there. I was a patient before and after the new owner. The office is awesome and they are very friendly. My dental experience there has always been very good.

5
★★★★★

I understand that Dr. Wesley Kubo has bought this practice as of April 2008. It is no wonder that all of the reviews were written before Dr. Kubo purchased this practice. I can guarantee none of this kind of customer service or treatment from any employee happened to me when I was there. I was a patient before and after the new owner. The office is awesome and they are very friendly. My dental experience there has always been very good.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Recently I saw Dr. Kobo. I have extensive issues and I was pleased with the care he gave me. He seemed to really care about his patients. His extensive experience, allows him to think fast and correct issues on the fly. I am very glad to be seeing him.

4
★★★★☆

Recently I saw Dr. Kobo. I have extensive issues and I was pleased with the care he gave me. He seemed to really care about his patients. His extensive experience, allows him to think fast and correct issues on the fly. I am very glad to be seeing him.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am surprised at the reviews on here. I have been to this dentist office many times and love the atmosphere as well as the people. They have never pushed me to do anything to my teeth that I didn't need. If I did need something they said I could wait, like a small cavity. I highly recommend this dentist office and like the orthodontist side as well.

5
★★★★★

I am surprised at the reviews on here. I have been to this dentist office many times and love the atmosphere as well as the people. They have never pushed me to do anything to my teeth that I didn't need. If I did need something they said I could wait, like a small cavity. I highly recommend this dentist office and like the orthodontist side as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After having an appointment at 8am, the Dentist arrives and commences the so called cleaning at 8:45am.(because of traffic???On a Saturday????Anyway...The dentist starts cleaning my teeth with an assistant who did not know what she was doing. There was saliva being distributed all over the place. On my cloths, my entire face, and even once in my eye. It was 8:59am and the dentist had finished. 14MIN?????What is really going on.... The dentist begins his sales pitch of getting my cavities re-filled there. By this time I was so mentally frustrated that I just wanted to get the **** Out of there. I asked if there would be some kind of compensation for the inconvenience this has caused me. The front office personnal went to ask the manager on duty. The so called manager in a wheel chaire stated that there would be nothing given and that they would CALL THE POLICE if I didn't leave. It by far is the most unprofessional office that is in Tarrant County. This experience has mentally scarred me for life. How is it still in business??????

1
★☆☆☆☆

After having an appointment at 8am, the Dentist arrives and commences the so called cleaning at 8:45am.(because of traffic???On a Saturday????Anyway...The dentist starts cleaning my teeth with an assistant who did not know what she was doing. There was saliva being distributed all over the place. On my cloths, my entire face, and even once in my eye. It was 8:59am and the dentist had finished. 14MIN?????What is really going on.... The dentist begins his sales pitch of getting my cavities re-filled there. By this time I was so mentally frustrated that I just wanted to get the **** Out of there. I asked if there would be some kind of compensation for the inconvenience this has caused me. The front office personnal went to ask the manager on duty. The so called manager in a wheel chaire stated that there would be nothing given and that they would CALL THE POLICE if I didn't leave. It by far is the most unprofessional office that is in Tarrant County. This experience has mentally scarred me for life. How is it still in business??????

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

CUSTOMER SERVICE does not exist at this business. I was the only patient in the waiting room and had to wait up to 40 minutes after my appointment before I was seen. All the while I was forced to listen to gossip coming from the billing and information area. Whoever is in charge of this place needs to either train the current staff better or bring in a new one. These people are arrogant and conceded. It did not affect them at all when I brought this problem to them. They said, " Oh well it is dentist office We always run late". This response is absurd and not what any customer should have to hear. Kudos go out to the hygienist Maria. If not for her I would have walked out. She is an exceptional employee, one any business would be lucky to have. FIX the CUSTOMER SERVICE problem or your business might not see the next decade.

1
★☆☆☆☆

CUSTOMER SERVICE does not exist at this business. I was the only patient in the waiting room and had to wait up to 40 minutes after my appointment before I was seen. All the while I was forced to listen to gossip coming from the billing and information area. Whoever is in charge of this place needs to either train the current staff better or bring in a new one. These people are arrogant and conceded. It did not affect them at all when I brought this problem to them. They said, " Oh well it is dentist office We always run late". This response is absurd and not what any customer should have to hear. Kudos go out to the hygienist Maria. If not for her I would have walked out. She is an exceptional employee, one any business would be lucky to have. FIX the CUSTOMER SERVICE problem or your business might not see the next decade.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They do a great job on the teeth. Isn't that what they are for? :) As far as customer service is concerned, though, they flat out stink. I have had more problems with them billing my insurance company (incorrectly!) than I care to count. Go there if you are willing to pay cash, otherwise, find someone else.

2
★★☆☆☆

They do a great job on the teeth. Isn't that what they are for? :) As far as customer service is concerned, though, they flat out stink. I have had more problems with them billing my insurance company (incorrectly!) than I care to count. Go there if you are willing to pay cash, otherwise, find someone else.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I broke a tooth a few days ago so I called this dentist office and they could me to come right in. When I got there they had me go straight back and they was rushing me while I was filling out the paper work. I had not even been seen by the dentist yet and the office manager comes and asks me how I was going to pay due to they would be closing soon and the ladies wanted to go ahead and get closed!! I went ahead and piad the $75 on my credit card.
I was not happy about that due to they had not even done anything yet period! Then the dentist comes in and right off says I needed a root canal and crown on that tooth and that he see's I have TWO other teeth that need the same thing too.
Then he leaves nad has the office manager take me to another room and he shows me a written cost to have ONE tooth done. They wanted $7,000 for one tooth and $7,000 for EACH od the other teeth!!! I was floored!!! I told him I did not have that and could not afford that and he KEPT pushing like an insurance salesman or something. He didnt want to heard no for nothing!!! I told him I have a daught I am fixing to send to college and a wife having major work to her teeth. I have no insurance so just PULL the tooth. He kept refusing to pull it so I told him I would go else where so he FINALLY said okay it would be another $185. I told hime I just paid $75 and they had not done anything and now they want another $185!! I walked out and went to another dentist who fixed all three teeth for $355. and they couldnt believe that this dentist was so expensive and also that they said I had to have three root canals when I didnt!!

PROS:
CONS: Super EXPENSIVE, Unfriendly PUSHY OFFICE Manager, Poor Service all around

1
★☆☆☆☆

I broke a tooth a few days ago so I called this dentist office and they could me to come right in. When I got there they had me go straight back and they was rushing me while I was filling out the paper work. I had not even been seen by the dentist yet and the office manager comes and asks me how I was going to pay due to they would be closing soon and the ladies wanted to go ahead and get closed!! I went ahead and piad the $75 on my credit card.
I was not happy about that due to they had not even done anything yet period! Then the dentist comes in and right off says I needed a root canal and crown on that tooth and that he see's I have TWO other teeth that need the same thing too.
Then he leaves nad has the office manager take me to another room and he shows me a written cost to have ONE tooth done. They wanted $7,000 for one tooth and $7,000 for EACH od the other teeth!!! I was floored!!! I told him I did not have that and could not afford that and he KEPT pushing like an insurance salesman or something. He didnt want to heard no for nothing!!! I told him I have a daught I am fixing to send to college and a wife having major work to her teeth. I have no insurance so just PULL the tooth. He kept refusing to pull it so I told him I would go else where so he FINALLY said okay it would be another $185. I told hime I just paid $75 and they had not done anything and now they want another $185!! I walked out and went to another dentist who fixed all three teeth for $355. and they couldnt believe that this dentist was so expensive and also that they said I had to have three root canals when I didnt!!

PROS:
CONS: Super EXPENSIVE, Unfriendly PUSHY OFFICE Manager, Poor Service all around

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

My friend went to this dentist office for a broke tooth and they ripped him off for work they had not yet done and then want a super high price to do one tooth!! This is not an office to even try!! The office manager is very very pushy and unfriendly!!

PROS:
CONS: expensive

1
★☆☆☆☆

My friend went to this dentist office for a broke tooth and they ripped him off for work they had not yet done and then want a super high price to do one tooth!! This is not an office to even try!! The office manager is very very pushy and unfriendly!!

PROS:
CONS: expensive

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used nextcenturydental, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review