am south bank

★★★★☆

About am south bank

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Alabama State Employees Cu

800 Washington Ave Montgomery, AL

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2576 Berryhill Rd Montgomery, AL

4.0 1
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We have one note with Am South. We have always found them to be friendly and accommodating. They have worked with us whenever we have approached them and we are happy with the service. This branch is a good as any other. It is the branch we usually use to drop off our payment. Though we do go inside the branch sometimes, we prefer to just swing around back and go through the drive through to save time. It usually isn't a long wait, but I have wondered on several occasions why they have more than one line open?? It seems like everytime that I go through, it is just one person working the drive through, for both lines that are open. Just from watching it appears that they do one line and then the other. I guess the thought behind it is, as one car is pulling off and the next one in you can wait on the other line, but it seems to defeat the purpose, because you end up waiting no matter which line you pull into because they haven't had enough time to finish the transaction for the other line. Again the teller is friendly, as fast as possible and always gets it right.........but that has always just been something that amused me!!

4
★★★★☆

We have one note with Am South. We have always found them to be friendly and accommodating. They have worked with us whenever we have approached them and we are happy with the service. This branch is a good as any other. It is the branch we usually use to drop off our payment. Though we do go inside the branch sometimes, we prefer to just swing around back and go through the drive through to save time. It usually isn't a long wait, but I have wondered on several occasions why they have more than one line open?? It seems like everytime that I go through, it is just one person working the drive through, for both lines that are open. Just from watching it appears that they do one line and then the other. I guess the thought behind it is, as one car is pulling off and the next one in you can wait on the other line, but it seems to defeat the purpose, because you end up waiting no matter which line you pull into because they haven't had enough time to finish the transaction for the other line. Again the teller is friendly, as fast as possible and always gets it right.........but that has always just been something that amused me!!

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