Faimil Pool Spa & Billiard Center

★☆☆☆☆

About Faimil Pool Spa & Billiard Center

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  • Business Services
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  • Pool Service

Business Services

Business Services
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I will never recommend this business to someone. They got me into a swimming pool liner, that wasn't what I want and for what I paid for. When I open the box, the design and colors were ugly. I called and tried to return the liner the same day, spoke to the salesperson (Ron) He was reluctant to any refund or exchange because we open the box. I also went today, spoke for the second time with a behind the counter young guy, with the same results. I been trying to contact the Manager, which only works in the mornings. Nobody explain the return police, there's no sign in or out the store about it. They don't want to work nothing with the customer. I was a customer for 8 years, but not any more. If you have to buy there, please request a writing return policy and be aware of their bad customer service.

1
★☆☆☆☆

I will never recommend this business to someone. They got me into a swimming pool liner, that wasn't what I want and for what I paid for. When I open the box, the design and colors were ugly. I called and tried to return the liner the same day, spoke to the salesperson (Ron) He was reluctant to any refund or exchange because we open the box. I also went today, spoke for the second time with a behind the counter young guy, with the same results. I been trying to contact the Manager, which only works in the mornings. Nobody explain the return police, there's no sign in or out the store about it. They don't want to work nothing with the customer. I was a customer for 8 years, but not any more. If you have to buy there, please request a writing return policy and be aware of their bad customer service.

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