Dryclean Supercenter

★☆☆☆☆

About Dryclean Supercenter

Categories
  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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7135 Louetta Rd Ste T Spring, TX

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17711 Kuykendahl Rd Ste 3 Spring, TX

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Long time customer (10+yrs.), second owner of business and have had clothing lost and returned for cleaning only a couple of times. Considering the volume, this was/is pretty good.

Took a shirt in to have dry cleaned and shirt came back with chemical stain on front, asked to have them clean it again or reimburse me for what was a practically new piece of clothing.

Owner stated that they were not responsible, that they couldn't have done this, and on and on,...basically arguing a point that even his clerks new was not true. Charged me for the cleaning, picked it up over a week later and item was ruined and was informed by one of the sympathetic clerks that owner would not, nor could they recall, ever issued a refund or other compensation for items ruined.

You may think that your getting a good deal on the price at one of these places, customer beware.

ASK (insist) on reviewing their policy on damages to your clothing caused by their mistakes. If they have a written policy, get a copy.

And generally speaking, don't do business with owners that won't admit to what amounts to be obvious faults of their employees.

1
★☆☆☆☆

Long time customer (10+yrs.), second owner of business and have had clothing lost and returned for cleaning only a couple of times. Considering the volume, this was/is pretty good.

Took a shirt in to have dry cleaned and shirt came back with chemical stain on front, asked to have them clean it again or reimburse me for what was a practically new piece of clothing.

Owner stated that they were not responsible, that they couldn't have done this, and on and on,...basically arguing a point that even his clerks new was not true. Charged me for the cleaning, picked it up over a week later and item was ruined and was informed by one of the sympathetic clerks that owner would not, nor could they recall, ever issued a refund or other compensation for items ruined.

You may think that your getting a good deal on the price at one of these places, customer beware.

ASK (insist) on reviewing their policy on damages to your clothing caused by their mistakes. If they have a written policy, get a copy.

And generally speaking, don't do business with owners that won't admit to what amounts to be obvious faults of their employees.

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