Cathey's Vacuum & Sewing

★★★★☆

About Cathey's Vacuum & Sewing

Categories
  • Appliance Repair
  • Small Appliance Repair
Details
  • Vacuum Repair

Home & Garden

Home & Garden
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I have been a customer of Cathey's Sew & Vac for 12+ years. In that time, I have purchased multiple sewing/embroidery machines & sergers & accessories & misc sewing and embroidery items and attended their classes and clubs, and purchased vaccuums and bags also... The staff at Cathey's is very knowledgeable, friendly and helpful. The vacuum guys know their vacuums and other products and are always willing to help you find what will work best for you! The ladies on the sewing side are all extremely knowledgeable and love sewing and embroidery and are happy to help with any questions, tips and projects. Cathey's continually offers fun projects in their sewing & serger clubs, as well as lots of classes, as well as bringing industry pros to come teach classes and demo new things. I always learn something and have fun when I go to a Cathey's event. The machines they sell are all top quality. Their service department is excellent and turnaround time is generally very fast. The owners and employees all care about the customers & appreciate each and every customer and love what they do, and it shows! We, in Tucson, are very lucky to have Cathey s Sew & Vac, and all the great programs and services to those of us who love sewing and embroidery. Their vacuums are awesome also. No matter what you go there for, you will find the staff helpful and knowledgeable. Donny & Janice Cathey are hands-on owners and have put everything into making Cathey's one of the top Husqvarna Viking/Pfaff/Brother/Babylock dealers in the country. They stand behind their products and are happy to help any way they can. They truly love sewing and embroidery and are very knowledgeable about their vacuums/carpet cleaners and steamers. No matter what your needs are, sewing or vacuum related, I strongly recommend Cathey's Sew & Vac!

5
★★★★★

I have been a customer of Cathey's Sew & Vac for 12+ years. In that time, I have purchased multiple sewing/embroidery machines & sergers & accessories & misc sewing and embroidery items and attended their classes and clubs, and purchased vaccuums and bags also... The staff at Cathey's is very knowledgeable, friendly and helpful. The vacuum guys know their vacuums and other products and are always willing to help you find what will work best for you! The ladies on the sewing side are all extremely knowledgeable and love sewing and embroidery and are happy to help with any questions, tips and projects. Cathey's continually offers fun projects in their sewing & serger clubs, as well as lots of classes, as well as bringing industry pros to come teach classes and demo new things. I always learn something and have fun when I go to a Cathey's event. The machines they sell are all top quality. Their service department is excellent and turnaround time is generally very fast. The owners and employees all care about the customers & appreciate each and every customer and love what they do, and it shows! We, in Tucson, are very lucky to have Cathey s Sew & Vac, and all the great programs and services to those of us who love sewing and embroidery. Their vacuums are awesome also. No matter what you go there for, you will find the staff helpful and knowledgeable. Donny & Janice Cathey are hands-on owners and have put everything into making Cathey's one of the top Husqvarna Viking/Pfaff/Brother/Babylock dealers in the country. They stand behind their products and are happy to help any way they can. They truly love sewing and embroidery and are very knowledgeable about their vacuums/carpet cleaners and steamers. No matter what your needs are, sewing or vacuum related, I strongly recommend Cathey's Sew & Vac!

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I had an awful experience with both the service department and the manager "Matthew" at the 8700
Oracle location. I called to see if my 2 vacuums were repaired that I had taken in ten days ago and was transferred to a repair man who was as rude as could be. So rude, I said forget it. I will never use their service again. I have two Dysons and the next closest repair location is Phoenix so they seem to have the attitude they can treat customers any way as they are the only game in Tucson. If you go to get a Dyson repaired, beware of the poor customer service at this location!

1
★☆☆☆☆

I had an awful experience with both the service department and the manager "Matthew" at the 8700
Oracle location. I called to see if my 2 vacuums were repaired that I had taken in ten days ago and was transferred to a repair man who was as rude as could be. So rude, I said forget it. I will never use their service again. I have two Dysons and the next closest repair location is Phoenix so they seem to have the attitude they can treat customers any way as they are the only game in Tucson. If you go to get a Dyson repaired, beware of the poor customer service at this location!

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0 out of 1 people found this review helpful.

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I took my parents vacuum into Cathy's to be repaired. My parents had never been in there but I saw the name in the yellow pages. They were so friendly and repaired the vacuum quickly. They called me before they made any repairs so I was aware of the costs.

4
★★★★☆

I took my parents vacuum into Cathy's to be repaired. My parents had never been in there but I saw the name in the yellow pages. They were so friendly and repaired the vacuum quickly. They called me before they made any repairs so I was aware of the costs.

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1 out of 1 people found this review helpful.

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Cathey's is a wonderful shop... took a sewing machine in there for repairs that I have not been able to get to stitch right for long time... their service was great... and above anything else timely and very low priced... staff very friendly.,.,.

4
★★★★☆

Cathey's is a wonderful shop... took a sewing machine in there for repairs that I have not been able to get to stitch right for long time... their service was great... and above anything else timely and very low priced... staff very friendly.,.,.

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1 out of 1 people found this review helpful.

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