Desert Life Rehab & Care Ctr

★★☆☆☆

About Desert Life Rehab & Care Ctr

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Santa Catalina Villas

7500 N Calle Sin Envidia Tucson, AZ

2.2 5
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Overall I give this place 5 stars at night but 2.5 during the daytime and 1 in the morning. The morning staff are usually a bunch of rude Mexicans (excuse my racial slur) but they don't care they barely speak English they don't adhere to your needs and to be honest they really don't seem to care. One I remember distinctly I don't want to say names but she prefers the color purple from what I've seen and she is really rude she does not listen to you, she will not give you what you ask for and she is also really bad at speaking English. Another is a really chubby one and she again speaks poor English and doesn't listen well but at least she's better than the one in purple. There is a lady here who I can't tell if she is mexican or arabic but she is really tiny and stuff but it's really hard to get through to her as well it's hard to be understood and it's hard to understand her I don't like that they need to hire competent staff I can tell her heart's in the right place but her employment is in the wrong one, there's too many workers here to really list them all off so I am just listing the one's that have "assisted" me. There is a night lady who has blonde hair with her hubby's name tat'd on her chest and let me tell you she is one of THE best she listens to you she gives you what you ask for and she is overall the best one here. There are others here too that have helped just as much but she is the best. The food variates but to be honest it really sucks one night I didn't even eat dinner because it was really crappy made fish and brocolloi and the fish was the size of my finger seriously? How can you consider that dinner? So I ordered pizza luckily they are close-by. I can honestly say this place needs some serious work, I've see workers yell in patients faces and get close to their faces all mean-like when some of the patients are delirious saying I AM NOT GETTING HELP and the workers are like "WE ARE HELPING YOU" and I've seen some get in their faces I wanted to record videos and stuff but I don't see that helping really that much. I have been kind and I have been mean but honestly I have had to do ALOT myself this place is really just not helpful at all. They need to work on a lot before they can really be called a good rehab center. My overall rating is a 3.

2
★★☆☆☆

Overall I give this place 5 stars at night but 2.5 during the daytime and 1 in the morning. The morning staff are usually a bunch of rude Mexicans (excuse my racial slur) but they don't care they barely speak English they don't adhere to your needs and to be honest they really don't seem to care. One I remember distinctly I don't want to say names but she prefers the color purple from what I've seen and she is really rude she does not listen to you, she will not give you what you ask for and she is also really bad at speaking English. Another is a really chubby one and she again speaks poor English and doesn't listen well but at least she's better than the one in purple. There is a lady here who I can't tell if she is mexican or arabic but she is really tiny and stuff but it's really hard to get through to her as well it's hard to be understood and it's hard to understand her I don't like that they need to hire competent staff I can tell her heart's in the right place but her employment is in the wrong one, there's too many workers here to really list them all off so I am just listing the one's that have "assisted" me. There is a night lady who has blonde hair with her hubby's name tat'd on her chest and let me tell you she is one of THE best she listens to you she gives you what you ask for and she is overall the best one here. There are others here too that have helped just as much but she is the best. The food variates but to be honest it really sucks one night I didn't even eat dinner because it was really crappy made fish and brocolloi and the fish was the size of my finger seriously? How can you consider that dinner? So I ordered pizza luckily they are close-by. I can honestly say this place needs some serious work, I've see workers yell in patients faces and get close to their faces all mean-like when some of the patients are delirious saying I AM NOT GETTING HELP and the workers are like "WE ARE HELPING YOU" and I've seen some get in their faces I wanted to record videos and stuff but I don't see that helping really that much. I have been kind and I have been mean but honestly I have had to do ALOT myself this place is really just not helpful at all. They need to work on a lot before they can really be called a good rehab center. My overall rating is a 3.

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Of all the places of this type inTucson this is the one we did not want. My husband needed the cardiac rehab in patient care and we had no choice as he had to be discharged from UMC after nearly six mos. there. The food is tastless and unpalatable & that is the best to be said about this place. Many of the nursing staff are rude and seemingly uncaring,attitude being from 1-10 most wouid be a 3 and that is generous. I was a patient there 2 yrs ago & if anything it is worse now.Theft of clothing & personal items has been a huge issue fror us.The P.T. staff is great tho. and we thank you for your dedication . The one star rating says it all

1
★☆☆☆☆

Of all the places of this type inTucson this is the one we did not want. My husband needed the cardiac rehab in patient care and we had no choice as he had to be discharged from UMC after nearly six mos. there. The food is tastless and unpalatable & that is the best to be said about this place. Many of the nursing staff are rude and seemingly uncaring,attitude being from 1-10 most wouid be a 3 and that is generous. I was a patient there 2 yrs ago & if anything it is worse now.Theft of clothing & personal items has been a huge issue fror us.The P.T. staff is great tho. and we thank you for your dedication . The one star rating says it all

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1 out of 1 people found this review helpful.

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I know of someone who is currently at Desert Life. The one
main problem at the moment is the food. It arrives cold and is inedible; breakfast, lunch and dinner. It is imperative to have good nutrition in order to get well. Is there any way this can be fixed?

2
★★☆☆☆

I know of someone who is currently at Desert Life. The one
main problem at the moment is the food. It arrives cold and is inedible; breakfast, lunch and dinner. It is imperative to have good nutrition in order to get well. Is there any way this can be fixed?

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1 out of 1 people found this review helpful.

.

I personally know of someone who works at Desert Life.

Since the last posting on here they have gotten new administration. They have a very strong management team who are working hard every day to make sure the residents have everything they need to live in a comfortable environment.
They have extremely caring staff and are well trained for any situation that might occur. I have personally never had a problem with Desert Life and probably never will. I am sorry if the last poster had a bad experience with Desert Life but rest assured that any problems the poster before me mentioned have been taken care of. Desert Life is not a bad facility and by any means neither is the Kindred company.

5
★★★★★

I personally know of someone who works at Desert Life.

Since the last posting on here they have gotten new administration. They have a very strong management team who are working hard every day to make sure the residents have everything they need to live in a comfortable environment.
They have extremely caring staff and are well trained for any situation that might occur. I have personally never had a problem with Desert Life and probably never will. I am sorry if the last poster had a bad experience with Desert Life but rest assured that any problems the poster before me mentioned have been taken care of. Desert Life is not a bad facility and by any means neither is the Kindred company.

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0 out of 1 people found this review helpful.

.

The administrator of this facility is extremely rude and condescending. I have witnessed the way she treats her employees and visitors. I can only conclude that she must also treat her residents in the same fashion. The owners of this facility have a very poor track record of providing acceptable nursing care to its residents. I would avoid this facility and all Kindred facilities at any cost.

1
★☆☆☆☆

The administrator of this facility is extremely rude and condescending. I have witnessed the way she treats her employees and visitors. I can only conclude that she must also treat her residents in the same fashion. The owners of this facility have a very poor track record of providing acceptable nursing care to its residents. I would avoid this facility and all Kindred facilities at any cost.

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1 out of 1 people found this review helpful.

 

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