Jacks Towing

★★★☆☆
10% Discount Towing for Seniors & Military
  • 1114 Harmony Rd

    Norfolk, VA 23502

    Map & Directions
  • 757-461-5765

About Jacks Towing

Details
Hours
24 Hours A Day;24 Hours 7 Days

Automotive

Automotive
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Jacks Towing are crooks! They wrongfully towed my boyfriends vehicle and when they noticed that the pass was in fact on the dash, they removed it when they popped his locks to lock the steering wheel. when asked to see the pics they claim

3
★★★★★

Jacks Towing are crooks! They wrongfully towed my boyfriends vehicle and when they noticed that the pass was in fact on the dash, they removed it when they popped his locks to lock the steering wheel. when asked to see the pics they claim

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Jacks towing should be put out of business . The amount of complaints about this company is the proof that they are unprofessional . My vehicle was towed out of my apartment complex for a bad inspection sticker. I retrieved my vehicle that

3
★★★★★

Jacks towing should be put out of business . The amount of complaints about this company is the proof that they are unprofessional . My vehicle was towed out of my apartment complex for a bad inspection sticker. I retrieved my vehicle that

.

Jacks Towing company takes trailer park trash off the street and offers them jobs to illegally tow honest hard working peoples vehicles off the street , then comes up with many types of lame excuses to extort hundreds of dollars from them

3
★★★★★

Jacks Towing company takes trailer park trash off the street and offers them jobs to illegally tow honest hard working peoples vehicles off the street , then comes up with many types of lame excuses to extort hundreds of dollars from them

.

My my best friend came over to my apt. for 30min...When she left she noticed that her car was gone and had been towed. We immediately got into my car to go to the front office to get their ph# as we pulled up WE noticed the tow truck

3
★★★★★

My my best friend came over to my apt. for 30min...When she left she noticed that her car was gone and had been towed. We immediately got into my car to go to the front office to get their ph# as we pulled up WE noticed the tow truck

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I would be vary of anything to do with Jack's Towing. My husband and I moved into military housing within the last week and have already had our vehicle towed by this company. We haven't even lived in this complex for a whole week. We know

3
★★★★★

I would be vary of anything to do with Jack's Towing. My husband and I moved into military housing within the last week and have already had our vehicle towed by this company. We haven't even lived in this complex for a whole week. We know

.

I went to surprise my friend this weekend at there complex. This morning I got a surprise of my own. My car has been towed, with out warning. Our car hasnt been in the parking lot for 12hrs, and already towed. We couldnt get a decal

3
★★★★★

I went to surprise my friend this weekend at there complex. This morning I got a surprise of my own. My car has been towed, with out warning. Our car hasnt been in the parking lot for 12hrs, and already towed. We couldnt get a decal

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Will first move your vehicle then photgraph its parking violation to justify the towing, instead of photographing the violation first. This company does contracts with apartment complexes. Company refuses to give legal information such as owner name and telephone number. Civil suit pending on this company as well as report to BBB and ACLU. No one should be afraid their vehicle will be moved into a violation to be towed.

1
★☆☆☆☆

Will first move your vehicle then photgraph its parking violation to justify the towing, instead of photographing the violation first. This company does contracts with apartment complexes. Company refuses to give legal information such as owner name and telephone number. Civil suit pending on this company as well as report to BBB and ACLU. No one should be afraid their vehicle will be moved into a violation to be towed.

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.

Very unprofessinal car has been towed from in front of my residence where i park day in and day out!! Some one came by and posted green stickers on vehiles that needed to be towed but never touched mine. now tonight they came and towed my vehicle with out notice i called to make sure it was there and now they cant find my car but i watched them take it.. Very Rude employees!

0
★☆☆☆☆

Very unprofessinal car has been towed from in front of my residence where i park day in and day out!! Some one came by and posted green stickers on vehiles that needed to be towed but never touched mine. now tonight they came and towed my vehicle with out notice i called to make sure it was there and now they cant find my car but i watched them take it.. Very Rude employees!

Pros: nothing!

Cons: They are HORRIBLE!

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MY TRUCK WAS TOWED SHORTLY AFTER ARRIVING AT THE APPARTMENT COMPLEX THAT MY FAMILY LIVES IN. I WAS IN TOWN FOR THE THANKSGIVING HOLLIDAY WEEKEND. THAT NIGHT I WAS UNAWARE OF REQUIRED PARKING PERMIT. AND THE OFFICE WAS CLOSED FOR THE HOLIDAY WEEKEND. SO THERE WAS NO AVAILABE PARKING PERMIT. MY TRUCK WAS TOWED AND I WAS STRANDED IN THE RAIN ON A HOLLIDAY. AFTER EXPLAINING THE SITUATION TO JACK'S TOWING THRY DEMANDED $135 CASH ONLY. AND THEN HAD TO HAVE FAMILY DRIVE ME TO NORFOLK ON A HOLLIDAY WEEKEND AND ALSO HAD TO PAY $135. THE TRUCK SHOULD NOT HAVE BEEN TOWED IN THE FIRST PLACE. JACK'S TOWING WAS NOT AT ALL CUSTOMER FRIENDLY. THEY WERE RUDE AND USED FOUL LANGUAGE AT ME IN FRONT OF MY KIDS. JACK'S TOWING RUINED THE THANKSGIVING HOLLIDAY FOR ME AND MY KIDS.

0
★☆☆☆☆

MY TRUCK WAS TOWED SHORTLY AFTER ARRIVING AT THE APPARTMENT COMPLEX THAT MY FAMILY LIVES IN. I WAS IN TOWN FOR THE THANKSGIVING HOLLIDAY WEEKEND. THAT NIGHT I WAS UNAWARE OF REQUIRED PARKING PERMIT. AND THE OFFICE WAS CLOSED FOR THE HOLIDAY WEEKEND. SO THERE WAS NO AVAILABE PARKING PERMIT. MY TRUCK WAS TOWED AND I WAS STRANDED IN THE RAIN ON A HOLLIDAY. AFTER EXPLAINING THE SITUATION TO JACK'S TOWING THRY DEMANDED $135 CASH ONLY. AND THEN HAD TO HAVE FAMILY DRIVE ME TO NORFOLK ON A HOLLIDAY WEEKEND AND ALSO HAD TO PAY $135. THE TRUCK SHOULD NOT HAVE BEEN TOWED IN THE FIRST PLACE. JACK'S TOWING WAS NOT AT ALL CUSTOMER FRIENDLY. THEY WERE RUDE AND USED FOUL LANGUAGE AT ME IN FRONT OF MY KIDS. JACK'S TOWING RUINED THE THANKSGIVING HOLLIDAY FOR ME AND MY KIDS.

Pros: NONE

Cons: WORST BUSINESS EVER

.

THE WORST POSSIBLE TOWING SERVICE AROUND. VERY RUDE PEOPLE ! ! ! ! ! JACK'S TOWING RUINED THE THANKSGIVING WEEKEND FOR ME AND MY FAMILY ! ! ! !

0
★☆☆☆☆

THE WORST POSSIBLE TOWING SERVICE AROUND. VERY RUDE PEOPLE ! ! ! ! ! JACK'S TOWING RUINED THE THANKSGIVING WEEKEND FOR ME AND MY FAMILY ! ! ! !

Pros: NO PROS AT ALL ! ! ! ! !

Cons: SHOULD COMPLAIN TO THE BETTER BUSINESS BEAURO

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These people tow cars with blatant disregard for the car's well being. My car was towed after be parked in the same spot for 3 days and now has a pushed in rear passengers quarter panel. I've called them on it and haven't heard anything back.

When you get your car back you have to pay cash and they don't care when you ask them about the damage on your car. They drag you car through rock filled lots and get rocks in everything. I had just washed my car and now it looks like I haven't washed it in 100 years.

Just because a car is being towed doesn't mean you don't have to respect it. These jerks made a new listing just to remove their negative comments. Never use these guys. If you need a tow use Ripley's Towing. They only have roll backs and are very kind and courteous and give you a ride to where you need to be.

1
★☆☆☆☆

These people tow cars with blatant disregard for the car's well being. My car was towed after be parked in the same spot for 3 days and now has a pushed in rear passengers quarter panel. I've called them on it and haven't heard anything back.

When you get your car back you have to pay cash and they don't care when you ask them about the damage on your car. They drag you car through rock filled lots and get rocks in everything. I had just washed my car and now it looks like I haven't washed it in 100 years.

Just because a car is being towed doesn't mean you don't have to respect it. These jerks made a new listing just to remove their negative comments. Never use these guys. If you need a tow use Ripley's Towing. They only have roll backs and are very kind and courteous and give you a ride to where you need to be.

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.

This "business" should NEVER be thought of as reputable. I had my car towed recently, and I called at 8 am to inform them that they had taken my car and it should NOT have been towed. I called again at 815 to inquire about the whereabouts of my car...it was supposedly going to be brought back and they would call me to let me know when it got here. At 10 the car was still not here, so I wrote this reveiw for this SORRY excuse for a "buisness". I would never even tell my worst enemy to use this place cause it is so CRAPPY!!!!
File a complaint with the BETTER BUISNESS Agency.

0
★☆☆☆☆

This "business" should NEVER be thought of as reputable. I had my car towed recently, and I called at 8 am to inform them that they had taken my car and it should NOT have been towed. I called again at 815 to inquire about the whereabouts of my car...it was supposedly going to be brought back and they would call me to let me know when it got here. At 10 the car was still not here, so I wrote this reveiw for this SORRY excuse for a "buisness". I would never even tell my worst enemy to use this place cause it is so CRAPPY!!!!
File a complaint with the BETTER BUISNESS Agency.

Cons: draw backs is they are not a good buisness

.

This business, if you want to call it that is the most irresponsible towing service in all Hampton Roads. I had my vehicle that was in an accident towed by Jack's Towing. Upon my arrival to recover my personal belongings, I had noticed all my belonging in my trunk scattered about and my spare tire missing. I informed the office and they had no explanation. Assuming it was an unfortunate loss, I accepted what had happened. Until I noticed 4 spare tires (mine included) leaning against the fence next to another vehicle with no wheels. I again informed the office that I wanted to speak with the supervisor. When the supervisor arrived he stated he instructed his employee's to remove the spare tires to use on the vehicle with none. I mentioned that I was not informed and I explained ALL belongings in any vehicles on the lot are property of the owners and removing anything from these cars without informing the owners and getting their consent is in fact stealing personal property. He said they do this all the time and it was going to be put back. He then finalized with "No harm, No foul" I never received an apology.
Now a spare tire is nothing, but that's not the point, it could have been anything. Maybe next time it's a radio, or hey...even a motor. Why not? No harm, No foul is all you will get. This business has no respect for people's property that they are suppose to be responsible for. Do not use this service, they are very unprofessional and irresponsible!!!

0
★☆☆☆☆

This business, if you want to call it that is the most irresponsible towing service in all Hampton Roads. I had my vehicle that was in an accident towed by Jack's Towing. Upon my arrival to recover my personal belongings, I had noticed all my belonging in my trunk scattered about and my spare tire missing. I informed the office and they had no explanation. Assuming it was an unfortunate loss, I accepted what had happened. Until I noticed 4 spare tires (mine included) leaning against the fence next to another vehicle with no wheels. I again informed the office that I wanted to speak with the supervisor. When the supervisor arrived he stated he instructed his employee's to remove the spare tires to use on the vehicle with none. I mentioned that I was not informed and I explained ALL belongings in any vehicles on the lot are property of the owners and removing anything from these cars without informing the owners and getting their consent is in fact stealing personal property. He said they do this all the time and it was going to be put back. He then finalized with "No harm, No foul" I never received an apology.
Now a spare tire is nothing, but that's not the point, it could have been anything. Maybe next time it's a radio, or hey...even a motor. Why not? No harm, No foul is all you will get. This business has no respect for people's property that they are suppose to be responsible for. Do not use this service, they are very unprofessional and irresponsible!!!

.

This business, if you want to call it that is the most irresponsible towing service in all Hampton Roads. I had my vehicle that was in an accident towed by Jack's Towing. Upon my arrival to recover my personal belongings, I had noticed all the belongings in my trunk scattered about and my spare tire missing. I informed the office and they had no explanation. Assuming it was an unfortunate loss, I accepted what had happened. Until I noticed 4 spare tires (mine included) leaning against the fence next to another vehicle with no wheels. I again informed the office that I wanted to speak with the supervisor. When the supervisor arrived he stated he instructed his employee's to remove the spare tires to use on the vehicle with none. I mentioned that I was not informed and I explained ALL belongings in any vehicles on the lot are property of the owners and removing anything from these cars without informing the owners and getting their consent is in fact stealing personal property. He said they do this all the time and it was going to be put back. He then finalized with "No harm, No foul" I never received an apology. Now a spare tire is nothing, but that's not the point, it could have been anything. Maybe next time it's a radio, or hey...even a motor. Why not? No harm, No foul is all you will get. This business has no respect for people's property that they are suppose to be responsible for. Do not use this service, they are very unprofessional and irresponsible!!!

0
★☆☆☆☆

This business, if you want to call it that is the most irresponsible towing service in all Hampton Roads. I had my vehicle that was in an accident towed by Jack's Towing. Upon my arrival to recover my personal belongings, I had noticed all the belongings in my trunk scattered about and my spare tire missing. I informed the office and they had no explanation. Assuming it was an unfortunate loss, I accepted what had happened. Until I noticed 4 spare tires (mine included) leaning against the fence next to another vehicle with no wheels. I again informed the office that I wanted to speak with the supervisor. When the supervisor arrived he stated he instructed his employee's to remove the spare tires to use on the vehicle with none. I mentioned that I was not informed and I explained ALL belongings in any vehicles on the lot are property of the owners and removing anything from these cars without informing the owners and getting their consent is in fact stealing personal property. He said they do this all the time and it was going to be put back. He then finalized with "No harm, No foul" I never received an apology. Now a spare tire is nothing, but that's not the point, it could have been anything. Maybe next time it's a radio, or hey...even a motor. Why not? No harm, No foul is all you will get. This business has no respect for people's property that they are suppose to be responsible for. Do not use this service, they are very unprofessional and irresponsible!!!

Pros: can be no pros when involved with this kind of unprofessional

Cons: Loss of personal belongings, no respect for your property, no respect for your business

 

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