True Beauty Salon

★★★★☆
Salon Hours Sunday - by appointment 10:00 am - 4:00 pm Monday and Tuesday closed Wednesday and Thursday 12:00 pm - 8:00 pm Friday 12:00 pm - 6:00 pm Saturday 9:00 am - 5:00 pm Walk Ins are welco
  • 51 Naugatuck Avenue

    Milford, CT 06460

    Map & Directions
  • 203-283-7807

About True Beauty Salon

Categories
  • Beauty Salons
  • Cosmetologists
  • Hair Care
  • Manicurists & Pedicurists
  • Shopping
  • General Merchandise Stores
Details
  • Wedding Supplies
Hours
Monday: Closed
Tuesday: Closed
Wednesday: 12:00 AM - 08:00 PM
Thursday: 12:00 AM - 08:00 PM
Friday: 12:00 AM - 04:00 PM
Saturday: 09:00 AM - 05:00 PM
Sunday: 10:00 AM - 02:00 PM

Shopping

Shopping
More choices in Milford:
Resultset_next

Macy's

1201 Post Road Milford, CT

Resultset_next

Petal Pusher

450 Howe Ave Shelton, CT

4.25 4
Hi! Sign in to let us know how True Beauty Salon was?
Write a Review
.

They are too lax with returning calls while customers are waiting. This experience is justified by more than one visit and more than one customer.They do not answer their phone most of trhe time.I also noted this while I was having my hair done and one of two sisters was not busy and waiting for my color to complete.I find it a disloyality.I also experienced a visit where I was not told that my appointment would not be with the hairdresser I always used. I arrived after waiting for this appointment and taking time out to be there. I was told that my hairdresser would assist with the process while knowing my history and understnading my sensitivity. She did not make the appointment but a courtesy call would have been appreciated to at least inform me of the change. I was very displeased with the hair care as a result and had to remain to have my hair done again and exposed to additional chemicals. I have been very pleased with the color process on one occasion where the other times the results have been average. I was also surprised how the owner chose to go from two colors, my original plan, to one color without any discussion and charge me the same. Hair cuts are average. Does not show the form of what my hair is capable of doing.

3
★★★☆☆

They are too lax with returning calls while customers are waiting. This experience is justified by more than one visit and more than one customer.They do not answer their phone most of trhe time.I also noted this while I was having my hair done and one of two sisters was not busy and waiting for my color to complete.I find it a disloyality.I also experienced a visit where I was not told that my appointment would not be with the hairdresser I always used. I arrived after waiting for this appointment and taking time out to be there. I was told that my hairdresser would assist with the process while knowing my history and understnading my sensitivity. She did not make the appointment but a courtesy call would have been appreciated to at least inform me of the change. I was very displeased with the hair care as a result and had to remain to have my hair done again and exposed to additional chemicals. I have been very pleased with the color process on one occasion where the other times the results have been average. I was also surprised how the owner chose to go from two colors, my original plan, to one color without any discussion and charge me the same. Hair cuts are average. Does not show the form of what my hair is capable of doing.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Please see the comment below I made. I didn't realize I could respond this way.
.

As the owner, I'm really sorry to hear about that experience. It has never been our intention keep customers waiting. I do appreciate the constructive criticism and will make appropriate changes to the best of my ability. We are a small salon, its just my sister and I. I have a 4 year old that takes up alot of my time when I'm not at the salon. Our main focus is to keep it a friendly and family oriented salon. Still remaining professional but also being comfortable for us and our customers. The hours are Wednesday to Saturday and some Sundays. We do bring the schedule home and many of our customers email us and we respond as soon as we can. I do wish this was brought up to me sooner and perhaps you would have been better satisfied.

I have to rate so I can comment. I'm doing 4 stars. I was tempted to do 5 but theres always room for improvement with everything.

4
★★★★☆

As the owner, I'm really sorry to hear about that experience. It has never been our intention keep customers waiting. I do appreciate the constructive criticism and will make appropriate changes to the best of my ability. We are a small salon, its just my sister and I. I have a 4 year old that takes up alot of my time when I'm not at the salon. Our main focus is to keep it a friendly and family oriented salon. Still remaining professional but also being comfortable for us and our customers. The hours are Wednesday to Saturday and some Sundays. We do bring the schedule home and many of our customers email us and we respond as soon as we can. I do wish this was brought up to me sooner and perhaps you would have been better satisfied.

I have to rate so I can comment. I'm doing 4 stars. I was tempted to do 5 but theres always room for improvement with everything.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Jinelle has been keeping my hair looking great for years. I've been cut, colored, waxed, up-do'd, down-styled, and every time I walk out feeling and looking great. The only reason I don't go to Jinelle all the time now is I've moved out of the area - and am continually shocked that other, more expensive salons don't have the great quality of service, professionalism, end results and attitude that Jinelle has toward her clients. She listens to what you want, makes suggestions based on her experience, and never tries to force you into a cut or color you don't want. I know whenever I sit in Jinelle's chair and say "do what you think is best" I'll walk out with a better look than I thought possible. I highly recommend True Beauty Salon - I would (and do!) send family and friends that are in the area.

I haven't had as much personal experience with Johnna over the years, although she has done styles for me and always with great results. I've also seen her with clients while I'm with Jinelle, and she has the same great attitude and professionalism - not to mention talent - as her sister. They are a great pair, and I doubt there's four better hands into which to trust your hair.

5
★★★★★

Jinelle has been keeping my hair looking great for years. I've been cut, colored, waxed, up-do'd, down-styled, and every time I walk out feeling and looking great. The only reason I don't go to Jinelle all the time now is I've moved out of the area - and am continually shocked that other, more expensive salons don't have the great quality of service, professionalism, end results and attitude that Jinelle has toward her clients. She listens to what you want, makes suggestions based on her experience, and never tries to force you into a cut or color you don't want. I know whenever I sit in Jinelle's chair and say "do what you think is best" I'll walk out with a better look than I thought possible. I highly recommend True Beauty Salon - I would (and do!) send family and friends that are in the area.

I haven't had as much personal experience with Johnna over the years, although she has done styles for me and always with great results. I've also seen her with clients while I'm with Jinelle, and she has the same great attitude and professionalism - not to mention talent - as her sister. They are a great pair, and I doubt there's four better hands into which to trust your hair.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Jinelle and Johnna did the hair for my wedding. They were on time, did a great job and were very affordable. I liked that they worked together and we were done very quickly. I will definitely recommend them!

5
★★★★★

Jinelle and Johnna did the hair for my wedding. They were on time, did a great job and were very affordable. I liked that they worked together and we were done very quickly. I will definitely recommend them!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Message from True Beauty Salon

Ask about our special prom and bridal packages. We offer both in and out of salon bridal services.

 

Wait, you're the expert.

If you've been to or used True Beauty Salon, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review