Clin Spa

★★★★☆
  • 331b Cross Green St The Kentlands

    Gaithersburg, MD 20878

    Map & Directions
  • 301-990-7299

About Clin Spa

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Personal Services

Personal Services
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I have enjoyed getting my oxygen facials by Lori. She is always so informative. She try's to answer all my questions and is not afraid to tell me her opinion on other products or general skin care. I find that refreshing. I have neer felt like she is trying to sell her products. Lori is very easy to talk to and I know she likes her job. You can tell by the way she conducts herself and by the way she takes care of her client. I enjoy seeing her smile. I also enjoy seeing her face light up when she talk about products. It's not because she is trying to sell it. It's because she cares about your skin and health. Lori wants whats best for you. That's another thing, Lori not only is knowledgable on what your skin needs on the outside but what your skin needs from the inside. Don't get offended by this Lori but I hope I look as good as you do when I'm your age. I recommend Clin Spa to everyone!

5
★★★★★

I have enjoyed getting my oxygen facials by Lori. She is always so informative. She try's to answer all my questions and is not afraid to tell me her opinion on other products or general skin care. I find that refreshing. I have neer felt like she is trying to sell her products. Lori is very easy to talk to and I know she likes her job. You can tell by the way she conducts herself and by the way she takes care of her client. I enjoy seeing her smile. I also enjoy seeing her face light up when she talk about products. It's not because she is trying to sell it. It's because she cares about your skin and health. Lori wants whats best for you. That's another thing, Lori not only is knowledgable on what your skin needs on the outside but what your skin needs from the inside. Don't get offended by this Lori but I hope I look as good as you do when I'm your age. I recommend Clin Spa to everyone!

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Here is the message I send to Lori a week ago. I had hoped to get some resolution, but still have not heard from her:

Hi Lori. I have been trying to reach you every way possible and thought you were one of the most amazing aestheticians I have ever been to. You seemed so caring and informative and I was always extremely impressed with the treatments you took so much time and care giving me. I had to move back home due to a family emergency. I called and Emailed and recently had to resort to filing a report with the BBB because you refused to return any calls regarding the refund I was due for $260 that I had paid for the Baby Boomer peel package. I am deeply saddened that you refuse to get in contact with me on this matter. I think it's incredibly unfair that I spent a great deal of money at your spa but when events in my life required that I move several hundred miles away to be back with my family, you refuse my phone calls and refund my money. If I had stayed in MD, I would have seen you forever, so I am greatly surprised by this turn of events. I always thought of you as a very fair, professional business woman. Please prove me right and call me so that we can get this matter straightened out. Thank you.

** I am actually updating this review based on a review I just read below. After reading this, it does concern me that once Lori seems to have the client's money, she absolutely refuses to get back in touch regarding any type of refund that may be due back.

1
★☆☆☆☆

Here is the message I send to Lori a week ago. I had hoped to get some resolution, but still have not heard from her:

Hi Lori. I have been trying to reach you every way possible and thought you were one of the most amazing aestheticians I have ever been to. You seemed so caring and informative and I was always extremely impressed with the treatments you took so much time and care giving me. I had to move back home due to a family emergency. I called and Emailed and recently had to resort to filing a report with the BBB because you refused to return any calls regarding the refund I was due for $260 that I had paid for the Baby Boomer peel package. I am deeply saddened that you refuse to get in contact with me on this matter. I think it's incredibly unfair that I spent a great deal of money at your spa but when events in my life required that I move several hundred miles away to be back with my family, you refuse my phone calls and refund my money. If I had stayed in MD, I would have seen you forever, so I am greatly surprised by this turn of events. I always thought of you as a very fair, professional business woman. Please prove me right and call me so that we can get this matter straightened out. Thank you.

** I am actually updating this review based on a review I just read below. After reading this, it does concern me that once Lori seems to have the client's money, she absolutely refuses to get back in touch regarding any type of refund that may be due back.

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.

I have been going to Clin-Spa for over a year-and I love it. Lori is able to look at my skin and determine what service I need-so she is very knowledgable. I trust that she knows what's best for my skin. The products she suggest are excellent and i truly appreciate her for her expertise in the area of skin care.

4
★★★★☆

I have been going to Clin-Spa for over a year-and I love it. Lori is able to look at my skin and determine what service I need-so she is very knowledgable. I trust that she knows what's best for my skin. The products she suggest are excellent and i truly appreciate her for her expertise in the area of skin care.

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Fabulous skin care services. I have been going to Clin-Spa for 6 years religiously for various treatments and have always had high quality services. I have never had to wait and am always treated in a professional manner. I only order my skin care products through Clin-Spa and never have difficulty receiving them. I have received various skin care treatments from spas all over the US and abroad and have never had better service or skin care treatments then those I receive at Clin-Spa. I have lived in other states and areas of Maryland since beginning my relationship with Clin-Spa and always travel back to Gaithersburg for my skin care needs. When we moved to Minnesota I traveled back to Gaithersburg just to have Lori do facials for me. Now, I live in Ocean City, Maryland and still travel to Gaithersburg to receive the fabulous services that Clin-Spa offers. I have had countless facials at other spas over the years and am never satisfied. I love Clin-Spa's clinical approach to spa treatments. Lori looks at my skin and decides what my skin needs at that time. I will never go anywhere else for my skin care needs again - it is always a waste of time and money. I recommend Clin-Spa to all of my friends and acquaintances.

5
★★★★★

Fabulous skin care services. I have been going to Clin-Spa for 6 years religiously for various treatments and have always had high quality services. I have never had to wait and am always treated in a professional manner. I only order my skin care products through Clin-Spa and never have difficulty receiving them. I have received various skin care treatments from spas all over the US and abroad and have never had better service or skin care treatments then those I receive at Clin-Spa. I have lived in other states and areas of Maryland since beginning my relationship with Clin-Spa and always travel back to Gaithersburg for my skin care needs. When we moved to Minnesota I traveled back to Gaithersburg just to have Lori do facials for me. Now, I live in Ocean City, Maryland and still travel to Gaithersburg to receive the fabulous services that Clin-Spa offers. I have had countless facials at other spas over the years and am never satisfied. I love Clin-Spa's clinical approach to spa treatments. Lori looks at my skin and decides what my skin needs at that time. I will never go anywhere else for my skin care needs again - it is always a waste of time and money. I recommend Clin-Spa to all of my friends and acquaintances.

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.

Clin Spa was able to provide me with the personal service I was looking for when searching for a new spa after arriving here from out of town. I find the one on one attention I recieve soothing. I love the products used during the treatments and the owners recommendations for home use products has actually given my skin new vitality. If you are looking for that personal touch, I recommend this spa.

4
★★★★☆

Clin Spa was able to provide me with the personal service I was looking for when searching for a new spa after arriving here from out of town. I find the one on one attention I recieve soothing. I love the products used during the treatments and the owners recommendations for home use products has actually given my skin new vitality. If you are looking for that personal touch, I recommend this spa.

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1 out of 2 people found this review helpful.

.

have been going to Clin-spa religiously for over a year now for waxing. Lori is always polite, on time, and does a great job. She takes her time and I always leave satisfied. She uses this really cool wax that doesn't leave my face red at all. The location of the spa is very convenient and with my busy schedule, I often have to switch my appt and she is always very amenable to that which goes a long way. I have also gotten a few facials at Clin-spa and they are luxurious and very relaxing! i have sent others for her facials including my mom. I recommend Clin-Spa for both facials and waxing.

5
★★★★★

have been going to Clin-spa religiously for over a year now for waxing. Lori is always polite, on time, and does a great job. She takes her time and I always leave satisfied. She uses this really cool wax that doesn't leave my face red at all. The location of the spa is very convenient and with my busy schedule, I often have to switch my appt and she is always very amenable to that which goes a long way. I have also gotten a few facials at Clin-spa and they are luxurious and very relaxing! i have sent others for her facials including my mom. I recommend Clin-Spa for both facials and waxing.

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0 out of 1 people found this review helpful.

.

Save yourself time and money from this rip-off artist!! I received a gift cert from this so called "spa," and told Ms Lori (owner) I have had peels, laser-resurfacing, at some of the most prestigious dermatologists/plastic surgeons as well as high-end spas in the US. and she probably wouldn??t be able to achieve similar results. However, I needed product. She didn't seem to want to work with me but finally agreed on a time to meet. I waited for 15 minutes at the top of a staircase by her door and she finally arrived. She didn't apologize for being late. She stressed on the phone she needed to look at my skin but now didn't even have the time to look at my skin under a lamp. She proceeded to tell me a bit about her products. Her salon consisted of a large dimly lit room and I asked her, "How can you see?" She said she had very good eyes." In my opinion there was nothing clinical about her establishment, nor ??spa-ish.? She then proceeded to make a recommendation for my skin telling me my face looked old and dry and was starting to sag. I mentioned other clinician??s recommendations and she stated dermatologists are no good and I should stay away from them. I disregarded her rudeness, restated I have a busy schedule and we should either proceed with products or a facial. She said she only had one product in and would have to order more. She said she could do a facial next week, but I stated I am busy, but will be running out of products. I called her couple of times with product questions and she told me sizes, price, and that all the products were available, except for one which she can only order once a month and I would have to wait. She complained she was a small business and only orders product once a month. I assumed it is the cost involved that troubled her. This made no sense to me because my friend PAID her for the gift certificate, and SHE HAD THEIR MONEY, and for her, I am potential new client. By then, I realized this is horrible customer service. When I called her back to place the order, she told me none of the products were available in what I wanted, and she would order something different! I was almost completely out of product and since she said she had no idea when the products would be available I knew I would have to purchase them elsewhere. I was very busy at the time and could not keep taking the time to deal with an unprofessional and their deceptive business practices. Any good business would have been more consumer friendly, adapting to the client??s needs. I finally decided to tell my friend what was going on. They called her on the phone a couple of times, finally getting a hold of her and asked for the money back, she stated she needed credit card information. When they called back with it she said she would credit it back to their account but that never happened! They placed a call to her that went unanswered. They tried one more time and she blocked their number. I feel very bad my friend out their kindness to me was ripped-off. My friend wasn't quite unaware of all my experiences with the beauty industry and now laments his choice compared to other options he considered in the area. This woman clearly took money without giving service or product, which is basically fraud!! Obviously, I would not recommend this place and would have given it NO STARS, but it would not allow me to rate below one star. This certainly DID happen to me and my friend. A person who was running a honest business would make several attempts to refund the money, return their calls, and not block them when they are trying to give them the cc number. The money could have been refunded if they really wanted to. My friend also thought maybe the refund would come by check which it never did. If a business receives payment for goods/services not received, and has not made a good effort to refund the money, it is fraud/rip-off whatever you want to call it. Of course, my opinion. And everybody has one, that is why there are sites like these so consumers can weigh in:)

1
★☆☆☆☆

Save yourself time and money from this rip-off artist!! I received a gift cert from this so called "spa," and told Ms Lori (owner) I have had peels, laser-resurfacing, at some of the most prestigious dermatologists/plastic surgeons as well as high-end spas in the US. and she probably wouldn??t be able to achieve similar results. However, I needed product. She didn't seem to want to work with me but finally agreed on a time to meet. I waited for 15 minutes at the top of a staircase by her door and she finally arrived. She didn't apologize for being late. She stressed on the phone she needed to look at my skin but now didn't even have the time to look at my skin under a lamp. She proceeded to tell me a bit about her products. Her salon consisted of a large dimly lit room and I asked her, "How can you see?" She said she had very good eyes." In my opinion there was nothing clinical about her establishment, nor ??spa-ish.? She then proceeded to make a recommendation for my skin telling me my face looked old and dry and was starting to sag. I mentioned other clinician??s recommendations and she stated dermatologists are no good and I should stay away from them. I disregarded her rudeness, restated I have a busy schedule and we should either proceed with products or a facial. She said she only had one product in and would have to order more. She said she could do a facial next week, but I stated I am busy, but will be running out of products. I called her couple of times with product questions and she told me sizes, price, and that all the products were available, except for one which she can only order once a month and I would have to wait. She complained she was a small business and only orders product once a month. I assumed it is the cost involved that troubled her. This made no sense to me because my friend PAID her for the gift certificate, and SHE HAD THEIR MONEY, and for her, I am potential new client. By then, I realized this is horrible customer service. When I called her back to place the order, she told me none of the products were available in what I wanted, and she would order something different! I was almost completely out of product and since she said she had no idea when the products would be available I knew I would have to purchase them elsewhere. I was very busy at the time and could not keep taking the time to deal with an unprofessional and their deceptive business practices. Any good business would have been more consumer friendly, adapting to the client??s needs. I finally decided to tell my friend what was going on. They called her on the phone a couple of times, finally getting a hold of her and asked for the money back, she stated she needed credit card information. When they called back with it she said she would credit it back to their account but that never happened! They placed a call to her that went unanswered. They tried one more time and she blocked their number. I feel very bad my friend out their kindness to me was ripped-off. My friend wasn't quite unaware of all my experiences with the beauty industry and now laments his choice compared to other options he considered in the area. This woman clearly took money without giving service or product, which is basically fraud!! Obviously, I would not recommend this place and would have given it NO STARS, but it would not allow me to rate below one star. This certainly DID happen to me and my friend. A person who was running a honest business would make several attempts to refund the money, return their calls, and not block them when they are trying to give them the cc number. The money could have been refunded if they really wanted to. My friend also thought maybe the refund would come by check which it never did. If a business receives payment for goods/services not received, and has not made a good effort to refund the money, it is fraud/rip-off whatever you want to call it. Of course, my opinion. And everybody has one, that is why there are sites like these so consumers can weigh in:)

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0 out of 1 people found this review helpful.

.

Clin-Spa is moving up in the world, just a block away to 400 MainStreet on the second level. Park in back and enter through the black door, go up the stairs to our new location, door on right. Soon, our signs & Burgundy awning will be up.Wonderful new space, bright and oh how soothing to the senses. As always Lori provides the best one on one services!!

4
★★★★☆

Clin-Spa is moving up in the world, just a block away to 400 MainStreet on the second level. Park in back and enter through the black door, go up the stairs to our new location, door on right. Soon, our signs & Burgundy awning will be up.Wonderful new space, bright and oh how soothing to the senses. As always Lori provides the best one on one services!!

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0 out of 1 people found this review helpful.

.

After countless years of dermatologists visits, prescription medications, and tons of facial products, my complexion was still horrible. Over time, Lori tried different facials and products on me and after a few months, my face looked better than it has for over 20 years. I am thrilled with the results!!! Lori always tries to accommodate my scheduling needs and I have recommended Clin Spa to several of my friends. I have no plans to ever go else where for my facials and skin care needs!

5
★★★★★

After countless years of dermatologists visits, prescription medications, and tons of facial products, my complexion was still horrible. Over time, Lori tried different facials and products on me and after a few months, my face looked better than it has for over 20 years. I am thrilled with the results!!! Lori always tries to accommodate my scheduling needs and I have recommended Clin Spa to several of my friends. I have no plans to ever go else where for my facials and skin care needs!

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1 out of 2 people found this review helpful.

.

I've been to many spas, in many cities, for many services, over the years... and can say I find Clin-Spa and it's owner Lori Kushner to be the best! The quality of her services AND products are outstanding and definately worth the money....My skin and eyebrows have truly never looked better! I highly recommend Clin-Spa to my friends who all agree with me!

5
★★★★★

I've been to many spas, in many cities, for many services, over the years... and can say I find Clin-Spa and it's owner Lori Kushner to be the best! The quality of her services AND products are outstanding and definately worth the money....My skin and eyebrows have truly never looked better! I highly recommend Clin-Spa to my friends who all agree with me!

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1 out of 2 people found this review helpful.

.

I have been a client of Lori who owns the very wonderful Clin-Spa for more than 5 years. When I first moved to the area I went to every top spa in the DC metro area looking for someone who had the expertise to treat my sensitive, yet acne prone, 40 "something" skin. Every place I went had unqualified or inexperienced staff. Then I had the very good fortune to find Lori. Her expertise is exceptional. She uses only the highest quality products and my skin feels like new after every visit. In addition, for the first time since pre-puberty, my skin is clear! She really makes you feel special and has created a beautiful and peaceful spa. You won't find a better place.

5
★★★★★

I have been a client of Lori who owns the very wonderful Clin-Spa for more than 5 years. When I first moved to the area I went to every top spa in the DC metro area looking for someone who had the expertise to treat my sensitive, yet acne prone, 40 "something" skin. Every place I went had unqualified or inexperienced staff. Then I had the very good fortune to find Lori. Her expertise is exceptional. She uses only the highest quality products and my skin feels like new after every visit. In addition, for the first time since pre-puberty, my skin is clear! She really makes you feel special and has created a beautiful and peaceful spa. You won't find a better place.

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1 out of 1 people found this review helpful.

.

I recently visited this salon based on the review made by the gentleman below. The reason I went was because I was seeking a quiet, exclusive place to also get my eyebrows waxed and shaped. Since this is not something men usually do, I didn't want to go to a busy ladies' salon and instead chose Clin-Spa because it is discreet.

Suffice to say that I was very pleased with the service and quality of work done. For $20 I got a brow wax and the lady that did it was very knowledgeable about what she was doing and spent a lot of time making sure everything was just right. Being a guy, I wanted my eyebrows to look subtle and not feminine and the lady did just that. Sure, it was expensive but for the amount of personal care that was put into it, it seemed like I got my money's worth. Also, it's not like I'm going to be doing this every week, so 20 bucks for a once-a-month thing is not a bad deal.

I recommend it!

5
★★★★★

I recently visited this salon based on the review made by the gentleman below. The reason I went was because I was seeking a quiet, exclusive place to also get my eyebrows waxed and shaped. Since this is not something men usually do, I didn't want to go to a busy ladies' salon and instead chose Clin-Spa because it is discreet.

Suffice to say that I was very pleased with the service and quality of work done. For $20 I got a brow wax and the lady that did it was very knowledgeable about what she was doing and spent a lot of time making sure everything was just right. Being a guy, I wanted my eyebrows to look subtle and not feminine and the lady did just that. Sure, it was expensive but for the amount of personal care that was put into it, it seemed like I got my money's worth. Also, it's not like I'm going to be doing this every week, so 20 bucks for a once-a-month thing is not a bad deal.

I recommend it!

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1 out of 1 people found this review helpful.

.

I have sensitive and severely sun damaged skin due to many years of working outdoors in extreme environments. I have seen dermatologists on many occasions and followed their numerous treatment programs, including prescription-strength alpha-hydroxy lotions and other prescription compounds designed specifically for my skin problems. At the doctor??s insistence, I have used a daily moisturizer/sunscreen and what I believed to be high quality products from upscale retailers, religiously, for many years in an attempt to hydrate my skin and protect it from future damage. In many cases these products only made my skin more sun-sensitive while providing little noticeable improvement.

I do NOT consider myself a metrosexual by any stretch of the imagination. Prior to visiting Clin-Spa, I had never even set foot inside a spa. I was hesitant but, at the suggestion of a friend, I made an appointment for a facial and peel. Upon entering the spa, I found the environment clean, quiet and peaceful. I was unsure of what to expect but Lori answered my questions and explained the process to me in detail. She suggested the oxygen-vitamin treatment to soothe the skin after the peel and I wholeheartedly agree with her. The treatment was painless and actually, quite relaxing. She also discussed my current skin care regimen with me and recommended a few new products, some designed specifically for men. Lori also suggested that I try waxing for my brow and neck. I followed her advice and am pleasantly surprised with the results. My brow hairs hardly grew back and my neck hairs grew back much thinner. After my initial visit, I received compliments on my appearance from several of my female friends. I also noticed that shaving had become less irritating. I would highly recommend Clin-Spa to anyone, male or female!

5
★★★★★

I have sensitive and severely sun damaged skin due to many years of working outdoors in extreme environments. I have seen dermatologists on many occasions and followed their numerous treatment programs, including prescription-strength alpha-hydroxy lotions and other prescription compounds designed specifically for my skin problems. At the doctor??s insistence, I have used a daily moisturizer/sunscreen and what I believed to be high quality products from upscale retailers, religiously, for many years in an attempt to hydrate my skin and protect it from future damage. In many cases these products only made my skin more sun-sensitive while providing little noticeable improvement.

I do NOT consider myself a metrosexual by any stretch of the imagination. Prior to visiting Clin-Spa, I had never even set foot inside a spa. I was hesitant but, at the suggestion of a friend, I made an appointment for a facial and peel. Upon entering the spa, I found the environment clean, quiet and peaceful. I was unsure of what to expect but Lori answered my questions and explained the process to me in detail. She suggested the oxygen-vitamin treatment to soothe the skin after the peel and I wholeheartedly agree with her. The treatment was painless and actually, quite relaxing. She also discussed my current skin care regimen with me and recommended a few new products, some designed specifically for men. Lori also suggested that I try waxing for my brow and neck. I followed her advice and am pleasantly surprised with the results. My brow hairs hardly grew back and my neck hairs grew back much thinner. After my initial visit, I received compliments on my appearance from several of my female friends. I also noticed that shaving had become less irritating. I would highly recommend Clin-Spa to anyone, male or female!

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1 out of 1 people found this review helpful.

Message from Clin Spa

Clin-Spa: Where Clinical Treatments Meet the Spahh...We invite you to experience our proven, results-orientated treatment approach performed in our warm, friendly, and quiet environment. Beginning the moment you enter our spa, you will feel taken care of. Our guests often comment on how our genuine approach engenders trust, competence, and acceptance. Every minute of your spa stay has been created to ensure a peaceful and memorable experience. Customized, clinical facials will dramatically improve the condition of your skin and help reverse the aging process, clear blemishes, hydrate and revitalize.

More about Clin Spa

Clin-Spa offers Customized Facials with relaxing add-on treatment; such as the Vitamin & Mineral Oxygen Treatment, Hand and Foot Massage and peels, Skin Peels, Waxing, and Mineral Makeup Services. Products: Dr. Gross (Always 20% off), Epicuren Discovery, Epionce, Rhonda Allison, Environ, and gloMineral Makeup.

 

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