fire and ice heating and air

★☆☆☆☆

About fire and ice heating and air

Categories
  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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Applewood Plumbing & Heating

5000 W 29th Ave Denver, CO

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Royal Comfort Heating & Ac

302 E 14th Ave Denver, CO

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I was in need of a new furnace in a bad way. I was unable to meet the estimator from Fire and Ice but he called me and seemed to have the best deal for my money. I called them back once I had made my decision to use them and scheduled a time to get my new furnace installed.

Then it snowed. And I became low priority. My furnace hadn't worked in nearly a month by then and was leaking gas into my crawl space. They called me and rescheduled my installation due to the weather. I needed heat too. Once things thawed out they called me on a Wednesday afternoon and asked if they could install my new furnace on Thursday morning. I was in New York on business and needed more than a 12 hour notice to take care of things. I asked which other day would be possible and they had the nerve to tell me that they'd have to see when they could fit me into their schedule and call me back.

Once we settled on a day 2 men showed up at my home. One in a beat up truck and the other in a Chevy Cavalier! One of the men was covered in tattoos and had piercings. I was not comfortable having them in my home. When they left, they didn't say a word! I didn't know a thing about my new system and they left the door to the crawl space open. My puppy found wires they had discarded in my back yard.

Two weeks after they installed my furnace it stopped working. The same tattooed man came out to fix it. He had to come out 5 more times! One time my step-dad was visiting for dinner and this man had the nerve to speak to him and ignore me while explaining the problem. My step-dad doesn't even live with me! I am the owner of the home. I paid for the installation and got nothing but bad service and a lemon furnace!

1
★☆☆☆☆

I was in need of a new furnace in a bad way. I was unable to meet the estimator from Fire and Ice but he called me and seemed to have the best deal for my money. I called them back once I had made my decision to use them and scheduled a time to get my new furnace installed.

Then it snowed. And I became low priority. My furnace hadn't worked in nearly a month by then and was leaking gas into my crawl space. They called me and rescheduled my installation due to the weather. I needed heat too. Once things thawed out they called me on a Wednesday afternoon and asked if they could install my new furnace on Thursday morning. I was in New York on business and needed more than a 12 hour notice to take care of things. I asked which other day would be possible and they had the nerve to tell me that they'd have to see when they could fit me into their schedule and call me back.

Once we settled on a day 2 men showed up at my home. One in a beat up truck and the other in a Chevy Cavalier! One of the men was covered in tattoos and had piercings. I was not comfortable having them in my home. When they left, they didn't say a word! I didn't know a thing about my new system and they left the door to the crawl space open. My puppy found wires they had discarded in my back yard.

Two weeks after they installed my furnace it stopped working. The same tattooed man came out to fix it. He had to come out 5 more times! One time my step-dad was visiting for dinner and this man had the nerve to speak to him and ignore me while explaining the problem. My step-dad doesn't even live with me! I am the owner of the home. I paid for the installation and got nothing but bad service and a lemon furnace!

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