Bob's Rooter & Plumbing inc

We had a sink in the office back up on us. Since we occupy space in the same complex as Bob's Rooter & Plumbing, I ran over and asked if they could help. The office staff was very helpful as they dropped everything and started calling to get us someone right away. Within the hour Bob showed up and quickly fixed the problem and left no mess. Based on this experience I can easily say they have earned my future business!

Posted 11/16/09

My girlfriend has used Bob's over the years and yesterday (Saturday) when I couldn't fix the drain in my sink she insisted I call Bob because he was "amazing". Bob himself showed up a few hours after I called and fixed my sink in no time. We got to chatting about his family biz and about his son's that have worked w/him and his father with whom he started Bob's with. While we were chatting I mentioned that my heating unit (one of those old wall heaters) was broken. Bob got up, diagnosed the problem in a few minutes and said, "If you want I can run down to the hardware store and pick up the part you need and you'll have your heat back on today!!!

Bob is not only a great plumber he's an amazing person which makes me feel relaxed and comfortable.

I 100% recommend Bob's to anyone!

Pros: Professional, Available, Affordable, Great Person

Posted 11/07/09

Bob's Rooter did an outstanding job at my hillside Silver Lake location of replacing the lateral and saddle for connection of my sewer to the city main line. The company responded quickly for my call for help, completed the job in the time frame promised and cleaned up the area so well that I was totally satisfied. They spent time with me explaining my options and gave me an extremely fair price compared to other estimates I had received. I give them the highest recommendation and will use them for all my needs in the future.

Pros: Everything done as promised for a fair price

Cons: None

Posted 10/11/09

We had a major sewer line problem and we live in an 80 year old house on a hill in Los Feliz. Instead of digging trenches and tearing up the original brick patio and backyard, Bob and his team used a new technology to access the pipe and shoot coating through it to repair the problem and prevent it from failing again. He gave a 50 year warrantee (no that's not a typo) yes fifty years. He and his team really know everything about plimbing and take the time to explain things. He is honest and experienced and his team leaves the place spotless after the job is done. Bob's rooter and plumbing is the way service is seen in films--unreal!

Pros: Honest, Great service, Resonably priced

Cons: None

Posted 09/07/09

Bob took on a really messed up job from another plumbing company (Schuelke) that I had major problems with & filed a CSLB complaint against & won. It's a testament to Bob's confidence & service that he took this job on - knowing that there were previous problems. Most contractors would shy away from this sort of thing but he didn't - even after knowing the full story. His sons & nephews were courteous, professional and they did an awesome clean-up job in my backyard! They even fixed my tub for free. I am so satisfied with him & his guys that I now have a plumber for life!

Pros: Excellent work - Well done!

Cons: None

Posted 05/10/09

I called these guys because my sewer was blocked. Actually I called another local company first. The other company came out and told me I had to replace my sewer after working on it for about 20 minutes. First off it was difficult to understand them. I didn't feel comfortable, "I felt pressured". They charged me $185.00 after I told them I was going to get another opinion. They didn't even clear my blockage!! So I called Bob's. Bob's son Shane came out and cleared my blockage very quickly. He showed me why the sewer blocked up with a camera. He was very informative and gave me options on what I can do. His price on replacing the sewer was more than the first guys but I will not call them back. I trust this company to do a better job so I made an appointment for next month to have the work done. Very impressed with these guys!

Pros: Honest, no pressure, informative

Cons: none yet!

Posted 03/09/09

I want to thank all my customers for their patronage and giving us our best year ever! As we continue to grow, we are no doubt going to have a few glitches along the way. We will continue to strive in giving you the best service possible at a price we can all live with. For those people who are looking for a low cost, pop & go plumber who does not share in the same expenses as many professional services such as, liability insurance, licensing, workers comp, adequate service vehicles w/equipment, administrative staff, shop expenses etc., there are many more of them than there are legal entities. I prefer to call them "cell phone plumbers". The perception is they are inexpensive, the reality is in most cases they are unlicensed, uninsured, ill equipped, irresponsible and any kind of guarantee you receive is worthless. The work is shoddy and usually has to be redone by a professional. You are at there mercy. If you hire them, you have NO RECOURSE in case of flooding, fire damage, property damage or injuries. No license, No insurance, No recourse.
Again to all my customers, have a safe and profitable new year. To potential customers, Be smart and hire a professional.

Posted 01/24/09

I have a 1927 y.o. home which will be changed over to copper as soon as some very critical matters unfold. In the meantime, I called Bob's as I saw they worked on older homes and the tub faucet sprung a leak - the plumbing is old, granted, and perhaps not a simple job. Jason and I had an appt. the next morning but he showed up unannounced that night because he was in the area. He checked the leak and gave me options. The price was higher than another estimate I got. Jason, nice enough guy - comped me a shower head, did say they were higher priced than some others as they had high overhead. None of the options were ok with me...mainly due to price and that there would be more cost to redo the tile he would break thru. Once he left, the leak was now full blown non-stop running water. I called and got a woman who said she would get Bob on the phone. I said I needed Jason to return to at least leave my home in the condition it was in before his touching the tub. I was told it would not be that night. Jason called and told me to turn off the water to the house and use a plumber I had told him quoted a lower price. When pressed, he said yes, he could have been responsible for breaking the 'seat' and causing the heavy flow...but made no attempt to remedy this in anyway. Not even an 'I am sorry'.

Posted 01/20/09

Made appointment with Bob's Rooter and Plumbing and was given a time window. Bob's office contacted me twice with updates on the time that the plumber would arrive and he was there as promised. Office staff was polite and efficient. Plumber for this job was Bob himself. He had to check a line to the refrigerator for water that goes to ice maker. Bob was thorough and efficient. He took care in keeping area clean and dry and figured out exactly what needed to be done. It is comforting to know that for future plumbing issues we can turn to someone who is reliable, honest and fair. Highly recommend this company.

Pros: Reliable, efficient and very capable

Cons: none

Posted 08/12/08

I called to get an automatic gas line shutoff valve installed on my house (they kind that trips during an earthquake).

The plumbers who were sent to my house were great. Not only did they install the valve, but they cleaned up a crazy maze of pipes and fittings around the gas meter. When they were done, they repainted the pipes and the meter. Taking out all of those 50 year old rust fittings was beyond what I expected as part of the contract.

Great service, great attitude, great job.

I can't recommend them highly enough.

Update 1/21/08

My sewage line was backing up over New Years weekend so I called Bob back. He was there in less than an hour and quickly found the palm tree roots blocking my sewer line. In minutes the pipes were flowing well. I was happy with the job at that point, but he stayed another 10-15 minutes making sure that there were no other partial blocks anywhere in the pipes ("as long as I am here and set up to do this...") I suspect that those extra ten minutes will put off having to call him again for a few years.

Great service again!

Pros: Great job. Great communication with the office in scheduling.

Posted 07/16/08

I just wanted to say that after having paid 3 plumbers to come out to solve a plumbing problem, Shane with Bob's Plumbing was the first to really analyze and solve the problem and was able to tell me exactly how much it was going to cost before he started the work. Not only did he do a great job with positive energy he went the extra mile in terms of completing the job in a timely affodable way. I would highly recommend them!

Posted 07/11/08

I had a kitchen sink overflowing from the apt. upstairs when I found Bob's on City Search. Having read so many nice things about this company I thought I would give them a try. My landlord couldn't reach the regular plumber (creep) for the bldg. so he told me to call someone and I'd be reimbursed. Well, Bob's son Jonathan shows up and what a sweet gentleman he was! I was a little surprised at first because he is such a young man but he took care of the problem in less than 20 minutes. He wore his little orange booty's, had a pad for his tools and equipment, cleaned up my sink and even shined up my faucet! After having the regular bldg. plumber slop around my apartment in the past, this was just such a treat! Jonathan is adorable, clean, courteous and a gentleman. Highly recommend these people!

Pros: Very clean, fast and courteous!

Cons: None

Posted 07/11/08

I called Bob's because all the plumbing in my house was backed up and I had a number of people coming to visit for a few days. They showed up a few hours after I called, were nice, professional, thorough and obviously knew what they were doing. They fixed my problem in no time and at a very reasonable price, and even removed their shoes before entering the house! It's so hard to find honest and responsible service providers in Los Angeles, but now I've found the one place I will call from now on with all my plumbing needs. I couldn't recommend Bob's any more!

Posted 05/12/08

Bob's Plumbing is who to call when you want the job done right the first time. Cleanest & tidest plumbers in town. Plumbers were on time, & showed up wearing slippers. I called Bob's in the morning, they arrived promptly, for the same day scheduled afternoon appointment. They diagnosed the backed up clogged drain right away. It was cleaned out efficiently & you would never have known that a plumber had shown up because it was so tidy on their way out the door. Call Bob's anythime for friendly, reliable,& 7 tidy service.

Posted 04/22/08

While the guys were friendly and polite like everyone says, I waited a good 3 or 4 hours while the first plumber got a second AND third opinion about replacing a leaky pipe. I think he did a competent job in the end, but he left a big hole in my wall that he said he would send someone out to patch the following day (not included in the price, of course). When I didn't hear from him the next day, I called him, he said he would call the patcher again and call me "right back." He never did. I know patching the wall wasn't the plumber's responsibility (although frankly, I think it should be; otherwise the job isn't really finished), but promising more than one can or intends to deliver isn't the best business practice in my book. It's extremely difficult to find a trustworthy plumber, though, and just for the sake of trying to build a relationship with one I would probably call Bob's again, but after all these exceedingly glowing reviews I guess I just expected a higher level or service.

Posted 04/15/08

I have used Bobs Rooter & Plumbing in the past and I have recently moved down to Long Beach. It was to my surprise that they would make the trip down. I wanted to add a washer and dryer and did not have the plumbing to be able to do so. I live in a condo complex with units both bellow and above. I wasn?t even sure it could be done. I knew it would be challenging and was afraid of having just anyone do the job. I knew from using Bobs Plumbing in the past that they are very professional and would over charge. They definitely exceeded my expectations. A++++++++++++++++++++++++++++

Pros: Fast fair and professional

Cons: none

Posted 04/12/08

I'd spent a lot of money purchasing a home. I then spent 16 months remodeling the house. Finally my wife and I moved in. All new electric, plumbing, woodwork, roof, and interior decorating. The house is beautiful. Then it happened. Sewage started backing up in our shower. A major rotor rooter company was called. $6,000 later they had changed piping up near the house, rootered it out and showed me with a video camera everything was great. The following week the same thing happend. This time I called another major rooter company. They told me that I had broken pipes going down the hill and that I should insert a sleeve into the pipe. Honestly, I didn't trust them. I immediately went to City Search and based on these stellar reviews I called Bob. Guess what? He answered personally. Said he'd be here at 8 am. At 7:45 he called me saying he was tied up in traffic and he'd be 10 minutes late. 10 minutes later he was there with his sons. After a couple of hours he showed me in fine detail how bad the pipes were, how deep they went, and how far to the actual sewer they ran. They showed us in detail the breaking of the clay pipe and the blockage.

They told us we needed new pipe and they use a state of the art trenchless piping system. We gave them the go ahead to replace the pipes. They showed up every day on time. Bob and his sons always had smiles on their faces, yet weren't afraid to get dirty and dig the 5 foot ditches themselves.

I'd trust these guys with my life. They're honorable.

I knew that before they pulled out the 7 foot roots that were filling our pipes. They showed us the broken pipes.

They finished exactly when they said they would. Even after i gave them the check they stayed around hours later to clean up and sweep the street totally clean.

Hopefully you don't need 240 feet of new pipe like I did.

But Bob is the guy to call. I promise.

Pros: I'd trust them with my life

Cons: No cons. They're great!

Posted 04/07/08

I will never use another plumber, period. These guys are HONEST, FAST, INNOVATIVE, inexpensive, hard-working, and they do an AWESOME job. I had two complicated jobs done in an older building and they devised ways to save me a huge amount of money but still managed to use top quality parts. There workmanship is outstanding. What can I say, THIS IS THE BEST PLUMBER EVER and I'm serious.

Pros: BEST PLUMBER YOU WILL EVER FIND. PERIOD.

Cons: None.

Posted 04/03/08

I called and like most people got through to Bob himself. This guy is old school and honest. He called to say he was on his way with an exact time, not some 5 hour wait period. They looked at what our old plumber did and just laughed, this guy is the best. He came to unblock our pipes and I have used him ever since, he changed our water tank and my landlord uses him for everything now. If you want the best at a very reasonable rate, most importantly, HONEST. Bob is your guy.

Pros: everything

Posted 02/26/08

Okay. Toiled... clogged. Deodorant... missing. Husband... guilty. That's right, he accidentally flushed it down the toilet in the middle of the night. Of course, he only remembered this after I spent 20 minutes furiously plunging to no avail. Good cardio workout, btw. Anyway, I called Bob's -- and actually spoke to Bob himself. He was incredibly friendly -- and had his son Jason at our apartment a couple of hours later. Jason was great -- really nice guy, very professional. He had that Secret Solid out in two minutes flat.... and charged me a very reasonable fee. An unscrupulous plumber could have easily made it into more than it was: "Sorry, ma'am. We have to re-pipe the entire building." That didn't happen. Knowing I now have a plumber I can trust is such a relief. I highly recommend Bob (and son Jason) and would not hesitate to call them again.

Posted 01/26/08

I read the reviews on here about Bob's Plumbing before I hired anyone to install a new water heater in my home. All the wonderful things said about them is true. Super friendly folks with excellent service, quality work, and very fair prices.

I called around and they were middle of the road as far as pricing went. I chose them because of the reviews on here and I'm glad I did. It's a great relief to know I can trust a plumber for all my future needs. Thanks Bob and Sons!!!

Pros: Not a single problem to report.

Cons: Nothing bad at all.

Posted 01/19/08

After creating a clog to end all clogs, a clog that laughed at our hour-long attempts at plunging, we had to call a plumber. We found the best-rated Hollywood area plumber on CitySearch, Bob's. In fact, it was so well-rated, we wondered why all 11 reviews were 5 stars. Could a plumbing service really be that good? Well, as it turns out, yes. They're terrific. And you can believe the hype.

We called Bob after hours. Bob himself answered. And he sent over his son, Jason, who was at our place within 45 minutes, which is exactly when Bob said he'd be there. And Jason wasn't some paycheck-collecting, pipe-busting misanthrope, he was a nice guy who cared about our problems and wanted to do the best work possible.

But alas, as strong and muscular as Jason is, the first battle against the world's most amazing clog was won by... the clog. Jason claimed that the only clog that compared in sheer stubbornness was a toilet at USC which had been jammed by a... Blackberry.

So the next day, the whole family showed up. I'm talking Bob, Jason and Shane, and they wrestled that toilet up out of the bathroom, onto the back patio, and waged unholy war against that clog composed of cat litter and [unspeakbles], a clog that eventually succumbed to the might of Bob & family.

When the smoke cleared, they put our toilet back, put new wax rings & bolts on it, and charged us a very very fair price. AND they left the bathroom cleaner than when they found it.

Believe the hype. This is Hollywood's premiere plumbing service. Courteous, professional, inexpensive & nice. Thanks, guys.

Pros: Service, Price, Courtesy

Cons: None that we saw

Posted 01/17/08

Bob and his sons were punctual, extremely courteous, and efficient. I'd use them again in a heartbeat. And I've found that it's really hard to say something so positive about plumbers in L.A.

Posted 01/09/08

I had a clogged shower drain that my landlord's plumber couldn't fix, I didn't know who else to call, so I found them on the web, called them up, and within two hours they were at my house, fixed the problem, did an amazing clean up job afterwards, and were totally courteous and professional. A great family run business I'd recommend to anybody.
-Nick

Posted 11/14/07

Bob was prompt and courteous, and happy to explain what he was doing as he was doing it. After speaking with several other plumbers who were either surly or had "no idea" how much it would cost to fix our sink, it was a pleasure to speak with someone who was friendly, knowledgeable, and competitively priced. In fact, he gave the lowest estimate of the four places I called, and charged not a penny more. YOU should definitely call Bob's Rooter & Plumbing if you need plumbing service. This is the only company we will use from now on.

Posted 11/02/07

This is by far the best plumbing company I have ever used. They gave me a 2 hr. time window and said they would call me 30 minutes ahead of time when they were on the way. They did just that. I got my 30 minute call, met them at my house, the plumber gave me a flat rate price up front to do the repair, I said ok and it was taken care of. They did the repair, left the area cleaner than they found it and best of all is I didn't have to wait around all day and miss work like I have had to with other companies. I highly suggest using this company for your plumbing needs.

Pros: good hygene, smells better than mike diamond and unparalleled value

Cons: non

Posted 10/11/07

I CALLED AFTER HOURS AND THEY WERE THERE IN A HEART BEAT.THESE GUYS KNOW WHAT THEY ARE DOING.VERY KIND AND UNDERSTANDING GENTLEMAN WITH GREAT PERSONALITIES.THEY CLEANED UP THERE MESS AND WERE OUT OF THERE IN NO TIME.MANY PLUMBERS DO THE WORK AND LEAVE,THESE GUYS SHOWED ME THE PROBLEM,MADE SURE I KNEW WHAT WAS GOING ON,AND EDUCATING ME SO I DIDNT FEEL AS IF I WAS GETTING RIPPED OFF.I WILL NEVER THINK TWICE ABOUT CALLING THESE GUYS AGAIN.THANKS FOR YOUR SERVICE BOB.......

Pros: GREAT SERVICE,AFFORDABLE PRICE

Cons: NONE

Posted 10/10/07

Bob's rooter...Simply the best. My main sewer line was backing up under my house and after dealling with 2 other big name plumbing company's, Bob's Rooter saved the day. They got my sewer line open (that the other 2 company's were unable to do and I still had to pay them) Bob's ran a camera in the sewer line and showed me what the problem was. They had it fixed and all back together by the time I left for work and returned home the following day.

Ranger
City of Burbank

Posted 09/17/07

We called Bob's during an off-hours plumbing emergency. The woman who answered the phone was very friendly, the response was fast and they fixed the problem quickly and completely in less time than it took to find their name and other positive revews on city search

Highly recommended!

Pros: fast, friendly, professional and effective

Cons: NONE!

Posted 09/16/07

Bob is an honest and dependable guy. I was moving into my new home and in order to close escrow I needed an earthquake valve installed because it was required by our homeowners insurance. He sent Jaso out right away to meet our deadline and did a wonderful job!!!! Looks great!!!! Thank You!!!

Pros: Pleasant and Honest

Cons: NONE AT ALL!!!

Posted 08/08/07

A colleague of mine at work referred me to Bob?s, and I'm so glad she was there at the right time. I'd previously called three other contractors to bid on the installation of a Noritz tankless water heater, and they all suggested mounting it in locations that would have violated Building and Safety Codes (above the gas meter, next to the electric meter or close to a door). One wanted to tee the gas line into the 3/4" line that goes to my furnace. When Bob came out, he correctly advised installing the heater 3' on either side of the gas meter and with a separate 3/4" gas line. One of his sons and a helper did the work, and it was a beautiful job, with all lines firmly anchored and a minimum of new holes drilled.
Bob's bid wasn't the absolute lowest (it was the second lowest), but I didn't mind paying just a little extra for top quality work. After getting poor plumbing work at high prices over the years, I can honestly say that Bob's is the best.

Pros: Top quality work, low prices

Cons: None

Posted 06/19/07

I have been a customer of Bob's Rooter & Plumbing since 1969. It's a wonderfully run family owned business. They are knowledgeable, experienced, use high quality materials & provide exemplary work on all projects performed. They are honest, friendly, reliable, and reasonable. I have used Bob's Rooter & Plumbing for copper repipes, tankless water heaters, sewer repair and cleanouts. I highly recommend Bob's Rooter & Plumbing for all your residential and commercial plumbing needs! They are a five star plus company.

Pros: 40 years Experience, Quality work/materials, Fair price, Tidy

Cons: None

Posted 06/12/07

I've never written a review before, but felt the excellent service I received today justified one :) Bob's Rooter & Plumbing came out within an hour of my call. Bob and his son were extremely friendly and professional and got the job done. They offered a 30-day guarantee on the work and $10 off my next plumbing service. I will definitely use them again if needed! I highly recommend them.

Posted 06/04/07