Dr. Marlowe's Weight Loss Institute

★★★★☆
Mon-Fri 8am-5pm
  • 400 Clarice Ave, Suite 100

    Charlotte, NC 28204

    Map & Directions
  • 704-348-4000

About Dr. Marlowe's Weight Loss Institute

Categories
  • Sports Medicine Doctors
  • Weight Loss Programs

Health & Medical

Health & Medical
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I usually don't put energy into negativity but I feel I must share this TERRIBLE experience I have endured to save other's time, energy, and money.

I flew in to see Dr. Marlow from LOS ANGELES CA in hopes of a positive experience.I have never felt so uncomfortable and disrespected as I did at this office. Let me explain:

The receptionist named Shirley was rude, dishonest, and just plain disrespectful.
I have never witnessed such poor behavior in a professional setting.

Over the phone Shirley MISCOMMUNICATED the payment plan to me.
I arrived at the office and was unprepared to pay for services at that time because of what Shirley had told me earlier that morning. She denied ever speaking with me and had insinuated I was lying and that I must have called the wrong number.
Thankfully I had proof on my cell phone of when I had called the office that morning. After bringing that to her attention she failed to recognize she was in the wrong and didn't' apologize.
*Payment wasn't the issue. It was about the principal and poor treatment that upset me.

Since I wasn't planning on paying for services that day I had to leave the office and run to the ATM. After I returned ten minutes later she said she would have to RESCHEDULE my appointment because I had ran to the ATM.
I arrived to my appointment ON TIME but because of HER mistake I was being held accountable. That was totally unacceptable! Had she FORGOT (once again) that I flew in from Los Angeles for that one appointment. I have a job and didn't plan on staying in Charlotte any longer than planned. So she informed me that I could stay in the waiting room and be seen if a patient didn't show up. So for the rest of my duration in the waiting room I filled out my paperwork and was treated coldly to put it lightly. * She was very short in her answers regarding paperwork.

Finally I saw Dr. Marlow for a brief time. It was a very UNCOMFORTABLE experience for a doctors visit in which I haven't experienced in my lifetime.
He rarely made eye contact with me and was very short with questions and answers. How did he expect me to openly converse with him about my health needs if he was conducting himself in such a closed off manner.
Anyhow after the appointment I was happy to be leaving and on my way back to LA. I have since found a NEW doctor who is compassionate, honest, and a great listener.

My new doctor needed some paperwork faxed over from Dr. Marlows office.
I called and politely asked Shirley if she could please fax over the paperwork.
Her response was short like usual. I asked her when should I be expecting the paperwork. She said MAYBE Friday if they got to it. I was calling on a Tuesday.
WHAT A JOKE! It takes 2 minutes to fax over paper work. The receptionist here in LA even noted how "unhelpful" she was when contacting her.
I understand offices are busy but when I was in the waiting room for 2 hours I saw one other client. It all goes back to PRINCIPAL. If she had good intentions and was kind hearted this wouldn't even be an issue. God bless her miserable soul and I am RELIEVED to be free of of having to be in contact with that office.

If you are contemplating on whether or not to see Dr. Marlow I suggest you save your energy, money, and time.

If you are seeking a doctor for HRT feel free to contact me and I can share with you my doctor.

1
★☆☆☆☆

I usually don't put energy into negativity but I feel I must share this TERRIBLE experience I have endured to save other's time, energy, and money.

I flew in to see Dr. Marlow from LOS ANGELES CA in hopes of a positive experience.I have never felt so uncomfortable and disrespected as I did at this office. Let me explain:

The receptionist named Shirley was rude, dishonest, and just plain disrespectful.
I have never witnessed such poor behavior in a professional setting.

Over the phone Shirley MISCOMMUNICATED the payment plan to me.
I arrived at the office and was unprepared to pay for services at that time because of what Shirley had told me earlier that morning. She denied ever speaking with me and had insinuated I was lying and that I must have called the wrong number.
Thankfully I had proof on my cell phone of when I had called the office that morning. After bringing that to her attention she failed to recognize she was in the wrong and didn't' apologize.
*Payment wasn't the issue. It was about the principal and poor treatment that upset me.

Since I wasn't planning on paying for services that day I had to leave the office and run to the ATM. After I returned ten minutes later she said she would have to RESCHEDULE my appointment because I had ran to the ATM.
I arrived to my appointment ON TIME but because of HER mistake I was being held accountable. That was totally unacceptable! Had she FORGOT (once again) that I flew in from Los Angeles for that one appointment. I have a job and didn't plan on staying in Charlotte any longer than planned. So she informed me that I could stay in the waiting room and be seen if a patient didn't show up. So for the rest of my duration in the waiting room I filled out my paperwork and was treated coldly to put it lightly. * She was very short in her answers regarding paperwork.

Finally I saw Dr. Marlow for a brief time. It was a very UNCOMFORTABLE experience for a doctors visit in which I haven't experienced in my lifetime.
He rarely made eye contact with me and was very short with questions and answers. How did he expect me to openly converse with him about my health needs if he was conducting himself in such a closed off manner.
Anyhow after the appointment I was happy to be leaving and on my way back to LA. I have since found a NEW doctor who is compassionate, honest, and a great listener.

My new doctor needed some paperwork faxed over from Dr. Marlows office.
I called and politely asked Shirley if she could please fax over the paperwork.
Her response was short like usual. I asked her when should I be expecting the paperwork. She said MAYBE Friday if they got to it. I was calling on a Tuesday.
WHAT A JOKE! It takes 2 minutes to fax over paper work. The receptionist here in LA even noted how "unhelpful" she was when contacting her.
I understand offices are busy but when I was in the waiting room for 2 hours I saw one other client. It all goes back to PRINCIPAL. If she had good intentions and was kind hearted this wouldn't even be an issue. God bless her miserable soul and I am RELIEVED to be free of of having to be in contact with that office.

If you are contemplating on whether or not to see Dr. Marlow I suggest you save your energy, money, and time.

If you are seeking a doctor for HRT feel free to contact me and I can share with you my doctor.

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I am so Happy that I found Dr Marlowe. I actually found him through a friend that was looking so great and I asked him how he was doing it. I am 63 years old and have been to several weight doctors and never finished loosing my total weight and just kept gaining it back. Dr. Marlowe is such a great Doctor and somehow he makes me understand why I should lose this weight and he really cares and the other doctors were not as caring. I have been going to him since April 2012 and so far I have lost 47 pounds and only 5 more to go. I feel so much better with my diet and exercise and no longer have to take medication for my blood pressure.
Thank you Dr. Marlowe.

5
★★★★★

I am so Happy that I found Dr Marlowe. I actually found him through a friend that was looking so great and I asked him how he was doing it. I am 63 years old and have been to several weight doctors and never finished loosing my total weight and just kept gaining it back. Dr. Marlowe is such a great Doctor and somehow he makes me understand why I should lose this weight and he really cares and the other doctors were not as caring. I have been going to him since April 2012 and so far I have lost 47 pounds and only 5 more to go. I feel so much better with my diet and exercise and no longer have to take medication for my blood pressure.
Thank you Dr. Marlowe.

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Initially I came to Dr. Marlowe after losing weight. I wanted someone to help me maintain my weight loss without having to go to weekly meetings or go to an expensive clinic every week. I found just that at Dr. Marlowe's. I tell people all the time that Dr. Marlowe is my conscience. If I do what he tells me then I can maintain. If I get off track though, Dr. Marlowe is there to get me back on track. I HATE to exercise and Dr. Marlowe always asks me what exercise I have done during the month. I HATE lying to anyone so to keep from lying I exercise. Hey, it works for me.

After going to Dr. Marlowe for about a year I was having a problem with an old injury. I asked him about endermologie. He honestly felt it would not work but said to try it and see. Two sessions with Shirley and I was like a new person. Now if I go more than 2 weeks without endermologie, my body feels like the body of old. I can't say enough good things about my experience at Dr. Marlowe's in general. It works for me!

5
★★★★★

Initially I came to Dr. Marlowe after losing weight. I wanted someone to help me maintain my weight loss without having to go to weekly meetings or go to an expensive clinic every week. I found just that at Dr. Marlowe's. I tell people all the time that Dr. Marlowe is my conscience. If I do what he tells me then I can maintain. If I get off track though, Dr. Marlowe is there to get me back on track. I HATE to exercise and Dr. Marlowe always asks me what exercise I have done during the month. I HATE lying to anyone so to keep from lying I exercise. Hey, it works for me.

After going to Dr. Marlowe for about a year I was having a problem with an old injury. I asked him about endermologie. He honestly felt it would not work but said to try it and see. Two sessions with Shirley and I was like a new person. Now if I go more than 2 weeks without endermologie, my body feels like the body of old. I can't say enough good things about my experience at Dr. Marlowe's in general. It works for me!

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In July 2011 I was at my highest weight and knew I had to do something - again. I had been on Weight Watchers before and know that it is a great program and works but it wasn't for me. I didn't want to count points, weigh in weekly or go to a meeting with other people. The on-line program didn't appeal to me either. Someone had told me about Dr. Marlowe so I decided to give him a try. Ten months later I am still going which is the longest I have stayed with a food plan. I have lost about 40 pounds and could have lost more but I haven't been "perfect" on the plan and haven't exercised as I should. However I have had to by all new clothes, have lost 9 inches in my waist, have a lot more energy and probably most important of all, have been able to go off all blood pressure medicine. If you notice, I have not used the word "diet" because I don't feel like I am on one. This is something I can do forever and highly recommend it!

5
★★★★★

In July 2011 I was at my highest weight and knew I had to do something - again. I had been on Weight Watchers before and know that it is a great program and works but it wasn't for me. I didn't want to count points, weigh in weekly or go to a meeting with other people. The on-line program didn't appeal to me either. Someone had told me about Dr. Marlowe so I decided to give him a try. Ten months later I am still going which is the longest I have stayed with a food plan. I have lost about 40 pounds and could have lost more but I haven't been "perfect" on the plan and haven't exercised as I should. However I have had to by all new clothes, have lost 9 inches in my waist, have a lot more energy and probably most important of all, have been able to go off all blood pressure medicine. If you notice, I have not used the word "diet" because I don't feel like I am on one. This is something I can do forever and highly recommend it!

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I am excited about my progress since I've been a patient with Dr. Marlowe's Weight Loss Institute. I went through some health challenges and a very hectic work schedule that threw me off course. I was able to make an appt with Dr. Marlowe and get back on track. I have not reached my goal weight, yet but as long as I follow the direction of Dr. Marlowe, I know I will make it. I am enjoying the "Take Shape For Life" program that has been added to the regiment of this program. I am also looking into the physical options to improve my cellulite issues. I recommend Dr. Marlowe's program for anyone that has tried a program and it hasn't worked.

Best Wishes,

B. Davis

4
★★★★☆

I am excited about my progress since I've been a patient with Dr. Marlowe's Weight Loss Institute. I went through some health challenges and a very hectic work schedule that threw me off course. I was able to make an appt with Dr. Marlowe and get back on track. I have not reached my goal weight, yet but as long as I follow the direction of Dr. Marlowe, I know I will make it. I am enjoying the "Take Shape For Life" program that has been added to the regiment of this program. I am also looking into the physical options to improve my cellulite issues. I recommend Dr. Marlowe's program for anyone that has tried a program and it hasn't worked.

Best Wishes,

B. Davis

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Message from Dr. Marlowe's Weight Loss Institute

Tired of diets that don't work? Successful weight loss requires a program with all FOUR components.

More about Dr. Marlowe's Weight Loss Institute

Medical Weight Loss, Endermologie for Cellulite Solution

 

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