Jose's Mexican

★★☆☆☆

About Jose's Mexican

Categories
  • Mexican Restaurants

Food

Food
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We've dined at this restaurant (about once a month) since moving to the area in 1998. Typically the service and food is great, thriving with lots of happy customers...and either the owner or manager was on the floor checking in on clientel. The last few visits it has taken a total dive...and it seems obvious by how empty the place is even on a weekend night while other nearby restaurants are packed. One recent visit we were the only clients...the service was extremely slow (but food Okay). My wife went to the restroom and found our server hugging and kissing with a busboy. This last visit (on a Saturday night) we were one of only two tables in the place. Again the service was extremely slow (same server and busboy)...our orders arrived cold, the cheese was literally unmelted in the center of my enchilada as well as 3 orders of our kid's quesadillas. So, they took them back and nuked them in the microwave (which was just great). My wife went to pay the bill and complained...our server said it was just her, a bus boy and a cook there to run the place. My wife wanted to speak to a manager, but was told they wouldn't be in until "maybe Thursday".
What has happened to Jose's???!!! This is such a disappointment. We will go elswhere from now on.

BTW...It's downright silly when people like the previous poster take it upon themselves to dismiss other's experience as a "LIE". What I've written is our experience...hope yours is better.

2
★★☆☆☆

We've dined at this restaurant (about once a month) since moving to the area in 1998. Typically the service and food is great, thriving with lots of happy customers...and either the owner or manager was on the floor checking in on clientel. The last few visits it has taken a total dive...and it seems obvious by how empty the place is even on a weekend night while other nearby restaurants are packed. One recent visit we were the only clients...the service was extremely slow (but food Okay). My wife went to the restroom and found our server hugging and kissing with a busboy. This last visit (on a Saturday night) we were one of only two tables in the place. Again the service was extremely slow (same server and busboy)...our orders arrived cold, the cheese was literally unmelted in the center of my enchilada as well as 3 orders of our kid's quesadillas. So, they took them back and nuked them in the microwave (which was just great). My wife went to pay the bill and complained...our server said it was just her, a bus boy and a cook there to run the place. My wife wanted to speak to a manager, but was told they wouldn't be in until "maybe Thursday".
What has happened to Jose's???!!! This is such a disappointment. We will go elswhere from now on.

BTW...It's downright silly when people like the previous poster take it upon themselves to dismiss other's experience as a "LIE". What I've written is our experience...hope yours is better.

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My husband and I went here for dinner tonight. We thought it would be a pleasent evening but we were COMPLETELY WRONG. I don't even know what happened. We ordered carne asada. While we were waiting my husband asked for pico de gallo. The manager/waitress came to our table and was kind of rude by asking if we wanted avacodo or not in it (odd for pico de gallo). I said without and she again asked me snotty how I wanted it. Anyway, about 30sec later I asked how much the charge would be...$4.50 she responded. I told her never mind then. She said I couldn't not order it because they were making it as we spoke (LIE) and again, 30 sec later it arrived to our table. My husband commented to her about how fast they chopped and mixed everything and she said "Yep". Our food came we ate. We were completely speechless about her attitude and couldn't figure out why. We didn't feel comfortable paying with our debit card!!!! So, we asked for the bill. It came and the pico de gallo was 5.50. My husband asked her and she said the menu states that it is 5.50 and she made a mistake and would not change it. I was very upset and said OK, that's your tip! My husband asked who the manager was and she snapped at him saying she was. She then proceded to tell us how rude we were and she doesn't want us to ever come back to this restraunt again because we were rude people....if you go on tripadvisor's website you will see many reviews just like ours!!! DO NOT GO HERE!!!! BEWARE!!!! I am so happy we paid with cash because no telling what she would do!!!!!

1
★☆☆☆☆

My husband and I went here for dinner tonight. We thought it would be a pleasent evening but we were COMPLETELY WRONG. I don't even know what happened. We ordered carne asada. While we were waiting my husband asked for pico de gallo. The manager/waitress came to our table and was kind of rude by asking if we wanted avacodo or not in it (odd for pico de gallo). I said without and she again asked me snotty how I wanted it. Anyway, about 30sec later I asked how much the charge would be...$4.50 she responded. I told her never mind then. She said I couldn't not order it because they were making it as we spoke (LIE) and again, 30 sec later it arrived to our table. My husband commented to her about how fast they chopped and mixed everything and she said "Yep". Our food came we ate. We were completely speechless about her attitude and couldn't figure out why. We didn't feel comfortable paying with our debit card!!!! So, we asked for the bill. It came and the pico de gallo was 5.50. My husband asked her and she said the menu states that it is 5.50 and she made a mistake and would not change it. I was very upset and said OK, that's your tip! My husband asked who the manager was and she snapped at him saying she was. She then proceded to tell us how rude we were and she doesn't want us to ever come back to this restraunt again because we were rude people....if you go on tripadvisor's website you will see many reviews just like ours!!! DO NOT GO HERE!!!! BEWARE!!!! I am so happy we paid with cash because no telling what she would do!!!!!

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