A-Lux Auto

★★★★☆
  • 10970 Firestone Blvd

    Norwalk, CA 90650

    Map & Directions
  • 562-484-3344

About A-Lux Auto

Categories
  • Auto Dealers
  • Used Car Dealers
Hours
Monday: 09:00 AM - 08:00 PM
Tuesday: 09:00 AM - 08:00 PM
Wednesday: 09:00 AM - 08:00 PM
Thursday: 09:00 AM - 08:00 PM
Friday: 09:00 AM - 08:00 PM
Saturday: 09:00 AM - 07:00 PM
Sunday: 10:00 AM - 06:00 PM

Automotive

Automotive
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.

I stopped by A-Lux Auto over the weekend to test drive a BMW 3 series and these guys are terrific. Shawn, Mike, Ron and Sal are all helpful and make you feel like part of the family. Wide variety of vehicles at different price points allow lots of options and the staff is very willing to support you getting the most for your money. The location is understated, with a service shop attached to the office. While it looks as much like an old gas station as it does a car dealership, the attitude of Shawn and his staff and combination of quality and affordability make this a great find. I also learned that the staff works on a fixed salary, which I thought was cool from a potential buyer's perspective. I will definitely keep A-Lux on my list for future purchases and recommend to anyone looking for luxury used vehicles at a fair price!

5
★★★★★

I stopped by A-Lux Auto over the weekend to test drive a BMW 3 series and these guys are terrific. Shawn, Mike, Ron and Sal are all helpful and make you feel like part of the family. Wide variety of vehicles at different price points allow lots of options and the staff is very willing to support you getting the most for your money. The location is understated, with a service shop attached to the office. While it looks as much like an old gas station as it does a car dealership, the attitude of Shawn and his staff and combination of quality and affordability make this a great find. I also learned that the staff works on a fixed salary, which I thought was cool from a potential buyer's perspective. I will definitely keep A-Lux on my list for future purchases and recommend to anyone looking for luxury used vehicles at a fair price!

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Small dealership BIG disappointment!!

I was in the way of purchasing a 2nd car for the baby sitter and any of our kids transportation needs for when we are not at home, I went into cars.com and found a car from A-lux auto, that fit the needs of what we were looking for even though the price was in the higher end. So after calling I did feel like there was no wiggle room in negotiating and the owner RON was rude, yet the sales guy was nicer and asked me to come down and look at the car.
On December 20th 2011, we went to see the car and once we were there we were told that the car wasn??t fully ready but that if we liked it they will get it ready, the battery needed to be replaced, the car needed alignment and the automatic doors were not working correctly, they would just not open. Other than that and keeping in mind that the sales person said that they knew that needed to be done and they would fix it, the engine was in good condition and I said ok, I did feel like the place doesn??t even look like a dealership, it looks more like a car repair place and that worried me, but the guy said lets check your credit and do the contract and you can pick the car up when ready, very unconventional for me being the 4th car I buy and I have always bought from big dealers and having the car waiting for me freshly wash with a full tank is what I used to have, but oh well, the sales guy checked my credit online and said we would sign a contract, before he would even print it, the owner Ron, called to check on the sale and after the sales guy said we were buying he wanted to talk to me to say thank you and to let me know that he would go ahead and give me a little discount for coming down, etc., and so that I would take the car THAT DAY, I was like uhm well I would but the car isn??t ready because it needs the battery, alignment and the doors fixed?the owner blew up the phone he was furious and said that the condition of the car was AS IS and if I wanted any of that fix then he needed to look into how much those repairs would cost and that he wouldn??t give the discount anymore and that he would probably even raise the price of the car!!! I was in shock, I got up and thanked the sales guy and said I only regret that I let you check my credit because know my score will drop. The next morning on December the 21st. I called the dealer and texted the sales and talked to the owner to let him know that I wasn??t interested on doing business with them anymore period and to please not proceed with anything, that I was glad I didn??t sign a contract etc. and to not send my info for credit approval because I wasn??t buying, they said they wouldn??t because there wasn??t even a contract in the first place. Well today I got a letter from Wells Fargo bank dated as of January 1st 2012 saying that the auto loan that I had requested from a-lux auto was denied!!! What??? I am flabbergasted, I called Ron and he not just claimed to not remembered me but said that first of all, I was calling him on his cell and he didn??t have time, that he could give me a number to and that he couldn??t help me, I told him if he could have someone call me and he said no, nobody will call you and I don??t have time!!! OMG I am now afraid they were trying to commit fraud with my info, I contacted the bank and they said the loan application was submitted for them to check my credit AGAIN and get ME APPROVED for a car loan on dec-22nd when they already knew I wasn't buying and lower my score evene more, so I went from a 715 score to a 695!!! I will be contacting Experian ASAP in the AM. Stay away from this place!!!

1
★☆☆☆☆

Small dealership BIG disappointment!!

I was in the way of purchasing a 2nd car for the baby sitter and any of our kids transportation needs for when we are not at home, I went into cars.com and found a car from A-lux auto, that fit the needs of what we were looking for even though the price was in the higher end. So after calling I did feel like there was no wiggle room in negotiating and the owner RON was rude, yet the sales guy was nicer and asked me to come down and look at the car.
On December 20th 2011, we went to see the car and once we were there we were told that the car wasn??t fully ready but that if we liked it they will get it ready, the battery needed to be replaced, the car needed alignment and the automatic doors were not working correctly, they would just not open. Other than that and keeping in mind that the sales person said that they knew that needed to be done and they would fix it, the engine was in good condition and I said ok, I did feel like the place doesn??t even look like a dealership, it looks more like a car repair place and that worried me, but the guy said lets check your credit and do the contract and you can pick the car up when ready, very unconventional for me being the 4th car I buy and I have always bought from big dealers and having the car waiting for me freshly wash with a full tank is what I used to have, but oh well, the sales guy checked my credit online and said we would sign a contract, before he would even print it, the owner Ron, called to check on the sale and after the sales guy said we were buying he wanted to talk to me to say thank you and to let me know that he would go ahead and give me a little discount for coming down, etc., and so that I would take the car THAT DAY, I was like uhm well I would but the car isn??t ready because it needs the battery, alignment and the doors fixed?the owner blew up the phone he was furious and said that the condition of the car was AS IS and if I wanted any of that fix then he needed to look into how much those repairs would cost and that he wouldn??t give the discount anymore and that he would probably even raise the price of the car!!! I was in shock, I got up and thanked the sales guy and said I only regret that I let you check my credit because know my score will drop. The next morning on December the 21st. I called the dealer and texted the sales and talked to the owner to let him know that I wasn??t interested on doing business with them anymore period and to please not proceed with anything, that I was glad I didn??t sign a contract etc. and to not send my info for credit approval because I wasn??t buying, they said they wouldn??t because there wasn??t even a contract in the first place. Well today I got a letter from Wells Fargo bank dated as of January 1st 2012 saying that the auto loan that I had requested from a-lux auto was denied!!! What??? I am flabbergasted, I called Ron and he not just claimed to not remembered me but said that first of all, I was calling him on his cell and he didn??t have time, that he could give me a number to and that he couldn??t help me, I told him if he could have someone call me and he said no, nobody will call you and I don??t have time!!! OMG I am now afraid they were trying to commit fraud with my info, I contacted the bank and they said the loan application was submitted for them to check my credit AGAIN and get ME APPROVED for a car loan on dec-22nd when they already knew I wasn't buying and lower my score evene more, so I went from a 715 score to a 695!!! I will be contacting Experian ASAP in the AM. Stay away from this place!!!

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Its been three months since we bought our Lexus. I rarely do reviews but I felt obliged not to, after my visit to Alux. I've purchased and leased plenty of cars in the past and wouldn't say I consider the process enjoyable. This was a great experience. No pushy sales people, very competitive pricing, a well serviced and very clean car, for my daughter that is in graduate school. Their finance rate was less than expected, and the paperwork was speedy. I thought they are on commission, turns they get paid for the number of cars sold, not how much they sell for. Great job and look forward to sending more business your way!!

5
★★★★★

Its been three months since we bought our Lexus. I rarely do reviews but I felt obliged not to, after my visit to Alux. I've purchased and leased plenty of cars in the past and wouldn't say I consider the process enjoyable. This was a great experience. No pushy sales people, very competitive pricing, a well serviced and very clean car, for my daughter that is in graduate school. Their finance rate was less than expected, and the paperwork was speedy. I thought they are on commission, turns they get paid for the number of cars sold, not how much they sell for. Great job and look forward to sending more business your way!!

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My husband and I were looking for a CLS500 because our SL500 Roadster was to hard for me to get in and out of and we went in and Sean, the owner was who my husband dealt with over the phone came out and greeted us. Everything that was discussed over the phone was exactly the same as in person. He did not change the price or give us any salesman BS. He was honest and upfront about everything. We purchased the CLS500 and he took our SL500 Roadster on consignment and he has immediately put it on the internet and we definitely know that he will sell our car for us. If you are looking for an honest dealership then you need not look further, you will be very pleased with A-LUX.

5
★★★★★

My husband and I were looking for a CLS500 because our SL500 Roadster was to hard for me to get in and out of and we went in and Sean, the owner was who my husband dealt with over the phone came out and greeted us. Everything that was discussed over the phone was exactly the same as in person. He did not change the price or give us any salesman BS. He was honest and upfront about everything. We purchased the CLS500 and he took our SL500 Roadster on consignment and he has immediately put it on the internet and we definitely know that he will sell our car for us. If you are looking for an honest dealership then you need not look further, you will be very pleased with A-LUX.

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2 out of 2 people found this review helpful.

Business Response:

Thank you for choosing A-Lux Auto. Your business is appreciated, and it is always a pleasure serving you. The next time you, a friend or family member needs a luxury vehicle, remember we are here to serve you. As a special thank you to our loyal customers we are providing you with $200.00 for referring your friends and family. Enjoy your new car! Thanks again.
.

I was in this place a month ago. I basically spent my entire day there. Drove many cars, and when i found the one i wanted, the owner went up on the sticker price ! They also requested my finger prints, WTF..They said they'd only run my credit 2 times but did it 4. then when i went back up there to see why no one when ever called me back, they said they'd call me back, and never did! So, i figure if they are acting like this now, what would it be like if i were to buy from them? I do see alot of people in and out of there all the time, since i have to pass by the place to get home. I don't know what to say, but I'm not waiting on a phone call anymore.

1
★☆☆☆☆

I was in this place a month ago. I basically spent my entire day there. Drove many cars, and when i found the one i wanted, the owner went up on the sticker price ! They also requested my finger prints, WTF..They said they'd only run my credit 2 times but did it 4. then when i went back up there to see why no one when ever called me back, they said they'd call me back, and never did! So, i figure if they are acting like this now, what would it be like if i were to buy from them? I do see alot of people in and out of there all the time, since i have to pass by the place to get home. I don't know what to say, but I'm not waiting on a phone call anymore.

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1 out of 4 people found this review helpful.

Business Response:

Thank you for choosing A-Lux Auto. Your business is appreciated, and it is always a pleasure serving you. The next time you, a friend or family member needs a luxury vehicle, remember we are here to serve you. As a special thank you to our loyal customers we are providing you with $200.00 for referring your friends and family. Enjoy your new car! Thanks again.
.

Hello, can you say scam artist!? These guys are where used car salesman get their steriotype. First, the owner comes out grinning with a cute little dog and asks me to hold it while he backs out the car we are interested in. A minute later as we are looking at the car, another salesman comes out and stands a couple feet from us holding his cell phone and saying, "Yes, this car is still available but there are people looking at it right now." Then on he goes, hoping we are hearing his conversation and feeling the pressure to buy. The owner wanted us to commit to his price before even test driving the car. He begrudgingly allowed us to test drive it and when my husband mentioned the engine sounding funny, he said in a derogatory manner, "Sir, are you a mechanic!?" Wow. When we returned to his lot, he got out of the car and went inside without even telling us goodbye. Guess he doesn't appreciate intelligent buyers, but preys on the naive. Buy here at your own risk!

1
★☆☆☆☆

Hello, can you say scam artist!? These guys are where used car salesman get their steriotype. First, the owner comes out grinning with a cute little dog and asks me to hold it while he backs out the car we are interested in. A minute later as we are looking at the car, another salesman comes out and stands a couple feet from us holding his cell phone and saying, "Yes, this car is still available but there are people looking at it right now." Then on he goes, hoping we are hearing his conversation and feeling the pressure to buy. The owner wanted us to commit to his price before even test driving the car. He begrudgingly allowed us to test drive it and when my husband mentioned the engine sounding funny, he said in a derogatory manner, "Sir, are you a mechanic!?" Wow. When we returned to his lot, he got out of the car and went inside without even telling us goodbye. Guess he doesn't appreciate intelligent buyers, but preys on the naive. Buy here at your own risk!

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1 out of 4 people found this review helpful.

.

After both calling and emailing with associates about a great deal on a 2001 Volvo S60, I scheduled a trip (of over 25 miles) to see and test drive the vehicle this morning. Right away the salesperson helping me informed me the S60 was "on the second lot." He drove me a few miles across town to discover the S60 was not there either and must have "just been sold". I asked why I wasn't informed of this as they knew I was coming in and he said I should have called in that morning; no apology offered to me. We returned and he tried to show me another S60 on the lot, and brought me the keys-- to find the car (with a higher price and suspiciously low miles) would not even start. I thanked him for wasting my Saturday morning and promptly left; between this encounter, the appearance of the lot and vehicles, and this bait-and-switch attempt (my assumption by the way he handled it all), I would never step foot on this lot or recommend anyone else do so.

1
★☆☆☆☆

After both calling and emailing with associates about a great deal on a 2001 Volvo S60, I scheduled a trip (of over 25 miles) to see and test drive the vehicle this morning. Right away the salesperson helping me informed me the S60 was "on the second lot." He drove me a few miles across town to discover the S60 was not there either and must have "just been sold". I asked why I wasn't informed of this as they knew I was coming in and he said I should have called in that morning; no apology offered to me. We returned and he tried to show me another S60 on the lot, and brought me the keys-- to find the car (with a higher price and suspiciously low miles) would not even start. I thanked him for wasting my Saturday morning and promptly left; between this encounter, the appearance of the lot and vehicles, and this bait-and-switch attempt (my assumption by the way he handled it all), I would never step foot on this lot or recommend anyone else do so.

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1 out of 4 people found this review helpful.

.

I just wanna say what a great experience its been to buy a vehicle at A-LUX AUTO. My own family has bought 2 vehicles and figured i should check them out myself. To my surprise it was a fun process to buy my first car. It is a family like atmosphere...plus they were pretty good at educating me regarding each car and displaying the history on all the vehicles i looked at ( which were many lol ) until i found the right one..and guess what I Love MY CAR!!!! I got to meet everyone and all of them are very friendly and helpful. I defenitely recommend A-LUX AUTO for all those shoppers out there. ;)

5
★★★★★

I just wanna say what a great experience its been to buy a vehicle at A-LUX AUTO. My own family has bought 2 vehicles and figured i should check them out myself. To my surprise it was a fun process to buy my first car. It is a family like atmosphere...plus they were pretty good at educating me regarding each car and displaying the history on all the vehicles i looked at ( which were many lol ) until i found the right one..and guess what I Love MY CAR!!!! I got to meet everyone and all of them are very friendly and helpful. I defenitely recommend A-LUX AUTO for all those shoppers out there. ;)

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3 out of 4 people found this review helpful.

.

I was looking for a car online. When I discovered A LUX Auto I liked their selection then I wanted to read the reviews before I went in and I was very impressed with what I read. I never knew buying a car could be that much fun after I got done reading. I found a car I wanted on this lot so I called and a very nice young woman helped me with my questions. So I decided to go in to look at the car and when we got there we were very nicely greeted and then had freedom to look around. When I found the car I wanted I took a test drive with a very nice young lady while my finace' stayed and had a good conversation with Sean the owner. By the time we finished the deal I totally agree with all of the great comments. The office staff are so funny to watch and listen too its like a close family and you feel like your apart of that it was really a fun experience so opposite from my past experiences of buying a car. My fiance' was going through a family crisis at the time and Sean really showed compassion and it was very meaningful. I definately will tell ALL of my family and friends to go here to see what Im talking about. And I will definately be coming back here to buy my next car

5
★★★★★

I was looking for a car online. When I discovered A LUX Auto I liked their selection then I wanted to read the reviews before I went in and I was very impressed with what I read. I never knew buying a car could be that much fun after I got done reading. I found a car I wanted on this lot so I called and a very nice young woman helped me with my questions. So I decided to go in to look at the car and when we got there we were very nicely greeted and then had freedom to look around. When I found the car I wanted I took a test drive with a very nice young lady while my finace' stayed and had a good conversation with Sean the owner. By the time we finished the deal I totally agree with all of the great comments. The office staff are so funny to watch and listen too its like a close family and you feel like your apart of that it was really a fun experience so opposite from my past experiences of buying a car. My fiance' was going through a family crisis at the time and Sean really showed compassion and it was very meaningful. I definately will tell ALL of my family and friends to go here to see what Im talking about. And I will definately be coming back here to buy my next car

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2 out of 3 people found this review helpful.

.

From the moment we walked onto the lot we were treated with the attention it takes to make a shopper feel comfortable with buying a used vehicle that we knew nothing about. The staff was very informative about the vehicle and offered suggestions of how to be cautious when buying a used vehicle. After the purchase we were allowed to drive off with a 7-day grace period to look for a better interest rate. Thank you for making my daughter very happy, and thank you for working with me on finding a lower interest rate. You guys rock!

5
★★★★★

From the moment we walked onto the lot we were treated with the attention it takes to make a shopper feel comfortable with buying a used vehicle that we knew nothing about. The staff was very informative about the vehicle and offered suggestions of how to be cautious when buying a used vehicle. After the purchase we were allowed to drive off with a 7-day grace period to look for a better interest rate. Thank you for making my daughter very happy, and thank you for working with me on finding a lower interest rate. You guys rock!

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2 out of 3 people found this review helpful.

.

I normally hate to deal with car salespeople. I flew in from out of state to look at a Ford Explorer. they picked me up at the Green Line Station in Norwalk, and from that point on my experience was excellent. Sean, Marc, Tim, Dora (Jennifer) and the money lady, whose name I didn't get, could not have been nicer or more helpful. They made an expected unpleasant ordeal fun. Thanks, Guys and Girls. I will definitely recommend A-Lux.

5
★★★★★

I normally hate to deal with car salespeople. I flew in from out of state to look at a Ford Explorer. they picked me up at the Green Line Station in Norwalk, and from that point on my experience was excellent. Sean, Marc, Tim, Dora (Jennifer) and the money lady, whose name I didn't get, could not have been nicer or more helpful. They made an expected unpleasant ordeal fun. Thanks, Guys and Girls. I will definitely recommend A-Lux.

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1 out of 2 people found this review helpful.

.

I have had such an excellent experience buying a car from A-Lux Auto in Norwalk, Ca. that I wanted to let others know that there is a car dealership that they can trust to be honest, not pushy, provide exceptional customer service, and sell cars that are in great condition at a very fair price.

I live in Virginia and my daughter is in college in California. She needed a car so I looked through 100??s of listings on Autotrader. The car with the best value was listed at A-Lux Auto Never having attempted to make such a large purchase without being present, I was definately concerned, as was my daughter who was splitting the cost. However, my concerns were put aside as I dealt with the caring people at A-Lux Auto. They were consistently pleasant and laid-back as they patiently answered all my questions, worked out solutions to my particular needs, and helped my daughter feel comfortable with her first major purchase. In fact, my daughter, who is majoring in Women and Gender Studies, emphasized how refreshing and unexpected it was to be treated so respectfully.

This is the first review that I have ever written on-line but I wanted to help out anyone who needs to get a car in these tough economic times.

5
★★★★★

I have had such an excellent experience buying a car from A-Lux Auto in Norwalk, Ca. that I wanted to let others know that there is a car dealership that they can trust to be honest, not pushy, provide exceptional customer service, and sell cars that are in great condition at a very fair price.

I live in Virginia and my daughter is in college in California. She needed a car so I looked through 100??s of listings on Autotrader. The car with the best value was listed at A-Lux Auto Never having attempted to make such a large purchase without being present, I was definately concerned, as was my daughter who was splitting the cost. However, my concerns were put aside as I dealt with the caring people at A-Lux Auto. They were consistently pleasant and laid-back as they patiently answered all my questions, worked out solutions to my particular needs, and helped my daughter feel comfortable with her first major purchase. In fact, my daughter, who is majoring in Women and Gender Studies, emphasized how refreshing and unexpected it was to be treated so respectfully.

This is the first review that I have ever written on-line but I wanted to help out anyone who needs to get a car in these tough economic times.

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2 out of 3 people found this review helpful.

.

Well just wanted to say how excited I am to be driving my beautiful Z4 just what I wanted and found at A-Lux. The staff was great, helpful and knowledgeable I was surprised for such a small place to have such great service. I had to wait a little since there were a couple other people looking at cars but the car was worth the wait. I am a first time buyer and got an excellent rate from them with an extended warranty. Would definitely recommend to family and friends!!!!

5
★★★★★

Well just wanted to say how excited I am to be driving my beautiful Z4 just what I wanted and found at A-Lux. The staff was great, helpful and knowledgeable I was surprised for such a small place to have such great service. I had to wait a little since there were a couple other people looking at cars but the car was worth the wait. I am a first time buyer and got an excellent rate from them with an extended warranty. Would definitely recommend to family and friends!!!!

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2 out of 3 people found this review helpful.

.

This is truly one of a kind dealership...I have been looking for a 2006 BMW for a while, been to several dealerships from new to used and none of them had made an impression on me. Then I when to A-Lux Auto and was surprised to see that for a small dealership and a couple salespeople they had the warmth and kind attitude I was looking for. They were a bit cramped in the office since it's very small and there were a couple other customers purchasing so I had to wait a bit but I ended up extremely satisfied 'cause they offered me a great finance rate.

5
★★★★★

This is truly one of a kind dealership...I have been looking for a 2006 BMW for a while, been to several dealerships from new to used and none of them had made an impression on me. Then I when to A-Lux Auto and was surprised to see that for a small dealership and a couple salespeople they had the warmth and kind attitude I was looking for. They were a bit cramped in the office since it's very small and there were a couple other customers purchasing so I had to wait a bit but I ended up extremely satisfied 'cause they offered me a great finance rate.

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2 out of 3 people found this review helpful.

.

Recently bought a rx300 from them and love it. I had severe credit problems but shaun was able to get me a excellent rate one half of what I expected. Has a first class service and repair shop also.

5
★★★★★

Recently bought a rx300 from them and love it. I had severe credit problems but shaun was able to get me a excellent rate one half of what I expected. Has a first class service and repair shop also.

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2 out of 3 people found this review helpful.

.

I must say when it comes to car buying I??m a very skeptical individual, I took a few months looking for the perfect car, one that was a steal, clean, and above all that the salespeople are friendly, knowledgeable and trustworthy. I had a few to many bad experiences in this process with other dealers, mainly the salespeople, some are like sharks they can??t wait to attack and won??t let you go until they sell you a car, others simply have an attitude. My experience at A-Lux Auto was world class! It??s a small lot but they surely do a great job at what they do. There is not B/S, no sharks after you, clean good looking cars, and above all the people are so friendly and caring. I had a ton of questions for Shawn (owner) which he happily answered with full knowledge. The staff was great and the financing excellent. I had my own financing already but Diana beat that rate with no problem?I couldn??t believe the low rate I got from them. I swear looks could definitely be deceiving and for the small corner lot appearance you get great deals, great cars and great customer service?I will definitely recommend it to my family and friends. Thanks A-Lux!!!!

5
★★★★★

I must say when it comes to car buying I??m a very skeptical individual, I took a few months looking for the perfect car, one that was a steal, clean, and above all that the salespeople are friendly, knowledgeable and trustworthy. I had a few to many bad experiences in this process with other dealers, mainly the salespeople, some are like sharks they can??t wait to attack and won??t let you go until they sell you a car, others simply have an attitude. My experience at A-Lux Auto was world class! It??s a small lot but they surely do a great job at what they do. There is not B/S, no sharks after you, clean good looking cars, and above all the people are so friendly and caring. I had a ton of questions for Shawn (owner) which he happily answered with full knowledge. The staff was great and the financing excellent. I had my own financing already but Diana beat that rate with no problem?I couldn??t believe the low rate I got from them. I swear looks could definitely be deceiving and for the small corner lot appearance you get great deals, great cars and great customer service?I will definitely recommend it to my family and friends. Thanks A-Lux!!!!

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2 out of 3 people found this review helpful.

.

My experience looking for cars was fairly miserable until I found a beautiful little saab 9-3 at A-Lux. Very skeptical of any car, and any car salesman, I had my doubts though. It turned out, the car was priced far below blue book, in immaculate condition, and all the different guys there went above and beyond with customer service, being far more patient and helpful than I expected from a car dealership. It's too bad others have apparently had a bad experience, but for me, it was a great find, I trust the people there, and plan on going back in the future.

5
★★★★★

My experience looking for cars was fairly miserable until I found a beautiful little saab 9-3 at A-Lux. Very skeptical of any car, and any car salesman, I had my doubts though. It turned out, the car was priced far below blue book, in immaculate condition, and all the different guys there went above and beyond with customer service, being far more patient and helpful than I expected from a car dealership. It's too bad others have apparently had a bad experience, but for me, it was a great find, I trust the people there, and plan on going back in the future.

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2 out of 3 people found this review helpful.

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Bought an used car about 2 months ago. Still haven't received a registration. When I called to check, the owner, name is Shawn, told me it normally takes 6 months, and when I complained about the delay, he hung up on me. When I took delivery of the car, floor mats were missing. The owner promised me to find ones and get them to me next day. But, he never called me. When I asked for the mats later, the answer was he didn't have any. Pretty convenient! This guy Shawn doesn't care damn once he sells a car. DO NOT BUY ANYTHING FROM THESE GUYS. BIG TIME SCAM!!

1
★☆☆☆☆

Bought an used car about 2 months ago. Still haven't received a registration. When I called to check, the owner, name is Shawn, told me it normally takes 6 months, and when I complained about the delay, he hung up on me. When I took delivery of the car, floor mats were missing. The owner promised me to find ones and get them to me next day. But, he never called me. When I asked for the mats later, the answer was he didn't have any. Pretty convenient! This guy Shawn doesn't care damn once he sells a car. DO NOT BUY ANYTHING FROM THESE GUYS. BIG TIME SCAM!!

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2 out of 4 people found this review helpful.

.

First off, the lot looks like a dumpyard, and although their prices are competitive the cars on the lot weren't even retail ready! The 2 cars I came to look at had body damage were still advertised?!
Creepy salesperson, Shawn, ugggggh! So annoying! He stutters and clearly doesn't know what he's doing!

1
★☆☆☆☆

First off, the lot looks like a dumpyard, and although their prices are competitive the cars on the lot weren't even retail ready! The 2 cars I came to look at had body damage were still advertised?!
Creepy salesperson, Shawn, ugggggh! So annoying! He stutters and clearly doesn't know what he's doing!

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1 out of 3 people found this review helpful.

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We strive to make your experience a positive one, so let us take care of the paperwork while you search for your next car!



If you prefer, you can also call us at 866-666ALUX (2589) and one of our friendly sales members will be more than happy to help you out!

More about A-Lux Auto

FINANCE Welcome to A-Lux Auto Finance Department, your auto loan resource. We're eager to provide competitive financing for your new used car. Check out our online loan calculator for an instant payment estimate. Then, proceed to our online finance application to get pre-approved today! A-Lux Auto is committed to providing a customer-focused solution to fit your lifestyle Ô?? whether it is competitive financing, or the peace of mind offered by the vehicle protection programs. All types of credit, from good to bad, can qualify for an auto loan. No credit, no problem! We will work with you to secure a no credit car loan if your situation demands it. A-Lux Auto has established strong relationships with major lenders nationwide and is committed to finding you the perfect loan to suit your car finance needs. SELL YOUR CAR Display your car on our lot for FREE!!!! Car buyers flock to A-Lux Auto on busy Firestone Blvd. for the great selection of vehicles at private party prices. There is no safer or easier place to sell your car at a fair price. Please visit us anytime for a free appraisal! SERVICE Welcome to Our Service Department. Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you've ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, certified technicians. As a reminder, following the recommended maintenance schedule for your vehicle is the best way to help ensure your vehicle's optimal performance. Properly maintaining your vehicle may also help in preventing major problems and maintain its resale value. The service department at A-Lux Auto is dedicated to providing quality service using quality parts of your choice. A-Lux auto customers receive an additional 10% OFF our already competitive pricing. Please call us at (562)868-8187 to schedule a service appointment that's convenient for you. ´?? Professionally trained mechanics ´?? Open Saturdays ´?? Unbeatable customer service ´?? Se habla espa├▒ol Service Department Phone: 562.868.8187 Service Department Hours: Mon- Fri: 8:00 AM - 5:30 P.M. Sat: 8:00 A.M. - 3:30 P.M.

 

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