Fellows, Robert N, Dvm - San Juan Animal Hospital

★★★☆☆
  • 4519 San Juan Ave

    Jacksonville, FL 32210

    Map & Directions
  • 904-389-7696

About Fellows, Robert N, Dvm - San Juan Animal Hospital

Pets & Animals

Pets & Animals
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I took my 2 year old pittbull to the San Jaun clinic this month. I do believe the doctor we saw was Dr O'keefe he was wonderful, along with his staff! Didn't try to up or over sell us! He was straight to the point on what he though was needed to treat my poor babys allergy. Also answered all my question, He also didn't rush took his time! I will continue to go there for all my animals! I dont feel like they were all that expensive either!

5
★★★★★

I took my 2 year old pittbull to the San Jaun clinic this month. I do believe the doctor we saw was Dr O'keefe he was wonderful, along with his staff! Didn't try to up or over sell us! He was straight to the point on what he though was needed to treat my poor babys allergy. Also answered all my question, He also didn't rush took his time! I will continue to go there for all my animals! I dont feel like they were all that expensive either!

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I had mixed emotions. I felt the doctor was a little or not really concerned and more about making money instead of concern for the owner and their family pet. A little to casual for the issues I was having with my pet. I was very upset with my baby girl's condition and did not walk away feeling like they did everything that could have been done or suggestions made to improve her quality of life. I had to put her down a week later. I feel like they could have done more but just took blood work. .I had someone come to my home to put her down because I did not want to take her back there.

2
★★☆☆☆

I had mixed emotions. I felt the doctor was a little or not really concerned and more about making money instead of concern for the owner and their family pet. A little to casual for the issues I was having with my pet. I was very upset with my baby girl's condition and did not walk away feeling like they did everything that could have been done or suggestions made to improve her quality of life. I had to put her down a week later. I feel like they could have done more but just took blood work. .I had someone come to my home to put her down because I did not want to take her back there.

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The Prices they charge Have SKYROCKETED .. Watch out always ask for an estimate before you drop off your pet.. I feel as many do

2
★★☆☆☆

The Prices they charge Have SKYROCKETED .. Watch out always ask for an estimate before you drop off your pet.. I feel as many do

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Everyone has the right to their own opinion. I do agree that the prices are a little high, but I have been taking my pets to Herschel for many years and the many years of service there did not even compare to the service at San Juan Animal Hospital.

The front desk staff were extremely friendly. The receptionist that helped me was Ashley. She was very knowledgeable and had all the answers I was looking for. A+ in my book.

Dr. Bennett and his technician ( I forgot her name, she had dark hair) were also extremely very helpful and were able to tell me exactly what was going on within 10 minutes of being in the room.

If you were to go to Herschel, you would have to wait probably an hour to see the doctor only to have them to tell you absolutely nothing or to misdiagnose my pet (which has happened many times before).

So yes, San Juan may be pricey, but you definitely get what you pay for.

I was extremely satisfied with my experience and would recommend this hospital to everyone!

5
★★★★★

Everyone has the right to their own opinion. I do agree that the prices are a little high, but I have been taking my pets to Herschel for many years and the many years of service there did not even compare to the service at San Juan Animal Hospital.

The front desk staff were extremely friendly. The receptionist that helped me was Ashley. She was very knowledgeable and had all the answers I was looking for. A+ in my book.

Dr. Bennett and his technician ( I forgot her name, she had dark hair) were also extremely very helpful and were able to tell me exactly what was going on within 10 minutes of being in the room.

If you were to go to Herschel, you would have to wait probably an hour to see the doctor only to have them to tell you absolutely nothing or to misdiagnose my pet (which has happened many times before).

So yes, San Juan may be pricey, but you definitely get what you pay for.

I was extremely satisfied with my experience and would recommend this hospital to everyone!

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I too feel the prices have gone way up! On the other hand the Doctors are very good, They were able to save my poodle after she ate a sago palm seed and almost died. Can you really put a price on your pet? I have used this vet for over 30 years! they do tend to have staff turnover. I miss the old days when your pet wellbeing was more important than money to the staff.

4
★★★★☆

I too feel the prices have gone way up! On the other hand the Doctors are very good, They were able to save my poodle after she ate a sago palm seed and almost died. Can you really put a price on your pet? I have used this vet for over 30 years! they do tend to have staff turnover. I miss the old days when your pet wellbeing was more important than money to the staff.

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Im still steaming about what happened about a week ago. Its obvious when you check out just how lacking the staff is in empathizing with their customers. They are more concerened about the dollar and what they can get you for. More for upselling and lack of empathy for the customer and their pet. Prices have definitley inflated not only on product but services. Don't ever go in on a Saturday even if you are one of the first people in the door. They have a wacko who works there who states she wants to die. I overheard that as i was coming out to checkout. If she feels this way working in an enviroment how is she taking care of your pet? Seriously? Procedures to be done are not necessary to treat what is at hand at the time. What Ive noticed is at pick up of your pet it seems like you wait just because. Depending on the mood of receptionist or tech. Thats what this other customer told me while i was waiting. Dissatisfied Karl

Pros: appears clean

Cons: Price Gouging ,not enough staff, wait time,

1
★☆☆☆☆

Im still steaming about what happened about a week ago. Its obvious when you check out just how lacking the staff is in empathizing with their customers. They are more concerened about the dollar and what they can get you for. More for upselling and lack of empathy for the customer and their pet. Prices have definitley inflated not only on product but services. Don't ever go in on a Saturday even if you are one of the first people in the door. They have a wacko who works there who states she wants to die. I overheard that as i was coming out to checkout. If she feels this way working in an enviroment how is she taking care of your pet? Seriously? Procedures to be done are not necessary to treat what is at hand at the time. What Ive noticed is at pick up of your pet it seems like you wait just because. Depending on the mood of receptionist or tech. Thats what this other customer told me while i was waiting. Dissatisfied Karl

Pros: appears clean

Cons: Price Gouging ,not enough staff, wait time,

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I love this animal hospital. not much they can't do. I know they are constantly trying to refine their practice and make it more comfortable for me and give me greater service for my vet budget. I have 3 dogs and 2 cats. Sometimes you may have to wait a bit But I never feel like they have skimped time on my animals just because the waiting rooms full. When you are in the room with the vet.. they make me know my animals are their concern for that period of time. I feel I get great Value for my money and would not go anywhere else for service I can get right in my own neighborhood. Yeah San Juan. and thanks so much.

4
★★★★☆

I love this animal hospital. not much they can't do. I know they are constantly trying to refine their practice and make it more comfortable for me and give me greater service for my vet budget. I have 3 dogs and 2 cats. Sometimes you may have to wait a bit But I never feel like they have skimped time on my animals just because the waiting rooms full. When you are in the room with the vet.. they make me know my animals are their concern for that period of time. I feel I get great Value for my money and would not go anywhere else for service I can get right in my own neighborhood. Yeah San Juan. and thanks so much.

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