Smith Stephanie - 19th Street Dental

Don't be fooled by the flat screens and the nice office! Someone has to pay for it and it will end up being you!
I went in for a regular 6month check up and everyone was super nice and Dr. Patel was attentive however....when they wanted to do more than necessary I asked if insurance would pay. They checked and said yes so I said ok go ahead with the extra cleaning (it was my 1st visit there so I guess they wanted to impress). Let me just interject here and say I have never missed a 6 mth cleaning in all of my life and my teeth are great!
So fast forward..... I get a bill for 120$.... when I called to inquire they said they don't know why insurance won't pay. They tried to get them to pay but they won't. So how is this my fault I ask? No answer....
Like I said, someone has to pay for that high rent and those lovely flat screens... BUYER BEWARE! Don't be fooled by a flat screen and a nice office and an Eglish accent.
I am going back to my old dentist who is now in my neighborhood, making it all the more convenient.

Pros: they are nice

Cons: they don't take responsability for their own mistakes

Posted 08/19/09

My experiences with Dr. Patel has been wonderful! He explains everything in detail and answers any questions without hesitation. The staff members are friendly and the office environment is pleasant. I am very pleased with the dental work he has done for me. I would recommend him to anyone who is looking for a dentist that does great detailed work and makes his patients feel at ease during the process.

Posted 02/05/09

I have spent my entire life terrified of dentists and their evil hygienists! I always said "I HATE MY DENTIST". Then a close friend insisted that I give 19th Street Dental a try. After a month of building up the courage, I finally made the step to try yet ANOTHER dentist. Dr. Patel and his amazing staff took time alleviate any apprehensions I had, and I felt completely relaxed and at ease long before anyone looked inside my mouth! I have had a deep 2-part cleaning and three cavity fillings, all while watching my favorite channel on TV, and I can happily report that I never felt on twinge of pain or discomfort. Not one. I actually enjoy going to my dentist now! Dr. Patel is an amazing person. And his entire staff is wonderful! I LOVE MY DENTIST!!

Pros: Every part of my experience was over the top

Cons: No House Calls :)

Posted 02/03/09