Best Western Plus Airport Plaza

★★★☆☆
  • 2118 The Alameda

    San Jose, CA 95126

    Map & Directions
  • 408-243-2400

About Best Western Plus Airport Plaza

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Phones
  • Fax (408-243-5478)
3.25 4
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I was here at the Best Western for a business meeting/ class . The meeting room was clean. The staff was efficient. The parking was a bit crowded but do not let that turn you away..

4
★★★★☆

I was here at the Best Western for a business meeting/ class . The meeting room was clean. The staff was efficient. The parking was a bit crowded but do not let that turn you away..

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This location is very clean. The staff is very friendly and helpful. The price was extremely reasonable. It is very central located from everything. I enjoyed my stay. I would recommend to anyone.

4
★★★★☆

This location is very clean. The staff is very friendly and helpful. The price was extremely reasonable. It is very central located from everything. I enjoyed my stay. I would recommend to anyone.

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we have been to mountrushmore. in between we took a room for one night whole night power is out.But they tried to do as soon as possible.Service is okay type .it is not the place where a person cant stay.

3
★★★☆☆

we have been to mountrushmore. in between we took a room for one night whole night power is out.But they tried to do as soon as possible.Service is okay type .it is not the place where a person cant stay.

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I got a room at the Best Western via Priceline for less than $50 dollars a night. I guess it was only booked for one person so when I showed up with my two daughters, the general manager who was checking us in flipped out. She was like," It says only one person so you only get one bed." in a very abrupt, rude manner.

Then she was like "Are you parking a car here?" I was like "Well yeah, I brought one........????"

Then she started asking me if I was going to use the phone. By that point I just told her no, that I would use my cell phone for all outgoing calls.

She continued rambling on by telling me that the room had a VCR in it and there was a cabinet full of videos in the lobby, but we could only have 2 at a time. Then she went on about breakfast being from 6 to 9.

By that point I just wanted to check out. This was the General Manager being extremely rude to her customers.

We went up to our room and decided that we would stay despite her bad attitude. The room was sufficient and better than I thought it would be. The only problem is that the window is paper thin and you could hear cars going by all night. Also there was no comfort zone with the air. It was either extremely cold or extremely warm.

There is free DSL internet but beware, if you borrow the cord from the front desk, be sure to return it or they will charge you $5! Sense the money hungry people who own this place......

The elevator has a license which expired in October 2003. Maybe the city needs to know about this. It is August 2005 now.

The maid came to clean our room one day and she started talking to us in Spanish. I don't think we look Spanish and we aren't about to start speaking it anytime soon.... guess they hire people who can't speak English to rip them off in their paycheck.

I am checking out early today and I hope she doesn't go crazy about that either. I will be sure to let all of Best Western know about this place.

PROS: free food, free internet, cheap price on priceline
CONS: bad service, maids who don't speak english, paper thin windows

2
★★☆☆☆

I got a room at the Best Western via Priceline for less than $50 dollars a night. I guess it was only booked for one person so when I showed up with my two daughters, the general manager who was checking us in flipped out. She was like," It says only one person so you only get one bed." in a very abrupt, rude manner.

Then she was like "Are you parking a car here?" I was like "Well yeah, I brought one........????"

Then she started asking me if I was going to use the phone. By that point I just told her no, that I would use my cell phone for all outgoing calls.

She continued rambling on by telling me that the room had a VCR in it and there was a cabinet full of videos in the lobby, but we could only have 2 at a time. Then she went on about breakfast being from 6 to 9.

By that point I just wanted to check out. This was the General Manager being extremely rude to her customers.

We went up to our room and decided that we would stay despite her bad attitude. The room was sufficient and better than I thought it would be. The only problem is that the window is paper thin and you could hear cars going by all night. Also there was no comfort zone with the air. It was either extremely cold or extremely warm.

There is free DSL internet but beware, if you borrow the cord from the front desk, be sure to return it or they will charge you $5! Sense the money hungry people who own this place......

The elevator has a license which expired in October 2003. Maybe the city needs to know about this. It is August 2005 now.

The maid came to clean our room one day and she started talking to us in Spanish. I don't think we look Spanish and we aren't about to start speaking it anytime soon.... guess they hire people who can't speak English to rip them off in their paycheck.

I am checking out early today and I hope she doesn't go crazy about that either. I will be sure to let all of Best Western know about this place.

PROS: free food, free internet, cheap price on priceline
CONS: bad service, maids who don't speak english, paper thin windows

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Message from Best Western Plus Airport Plaza

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In Short
Since 1981, leisure and business travelers have enjoyed gracious service and comfortable accommodations at budget-friendly prices. Standing behind its ""100 percent guest...

 

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