Dress For Success (in Giant Eagle)

★★★☆☆

About Dress For Success (in Giant Eagle)

Categories
  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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3.0 2
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Shirts came back wet. Not pressed. I asked for medium starch. Again, since they were wet and not pressed, they had no starch. Worst experience ever!!!

1
★☆☆☆☆

Shirts came back wet. Not pressed. I asked for medium starch. Again, since they were wet and not pressed, they had no starch. Worst experience ever!!!

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This dry cleaning facility is within Giant Eagle which makes it incredible convenient. But the great customer service from Giant Eagle and the Dress For Success company was outstanding. I was picking up a suit that was scheduled to be completed that same day. It was not ready because of a problem with the company's warehouse. It was a big inconvenience because I had to be at an event in less than two hours. The store's employee and store manager made numerous calls to try to get a rush delivery for me. Because of the short notice I could not accept waiting even an hour and a half. Before I left, Giant Eagle paid for my dry cleaning bill. When I got home the owner of the dry cleaners called to apologize and credited me for future dry cleaning! I will always take my dry cleaning to a place with great customer service.

5
★★★★★

This dry cleaning facility is within Giant Eagle which makes it incredible convenient. But the great customer service from Giant Eagle and the Dress For Success company was outstanding. I was picking up a suit that was scheduled to be completed that same day. It was not ready because of a problem with the company's warehouse. It was a big inconvenience because I had to be at an event in less than two hours. The store's employee and store manager made numerous calls to try to get a rush delivery for me. Because of the short notice I could not accept waiting even an hour and a half. Before I left, Giant Eagle paid for my dry cleaning bill. When I got home the owner of the dry cleaners called to apologize and credited me for future dry cleaning! I will always take my dry cleaning to a place with great customer service.

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