Avante Salon and Spa

★★★★☆

About Avante Salon and Spa

Categories
  • Beauty Salons
  • Massage Therapists
  • Spas
  • Day Spas

Personal Services

Personal Services
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This was my fist time and it was absolutely amazing! Such a wonderful experience!

5
★★★★★

This was my fist time and it was absolutely amazing! Such a wonderful experience!

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I can??t wait to get started with school and learn the things to get started with my career. So far I like the school and the staff looks pretty nice and knowledgeable I am really excited to start.

5
★★★★★

I can??t wait to get started with school and learn the things to get started with my career. So far I like the school and the staff looks pretty nice and knowledgeable I am really excited to start.

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I went into Avante Salon and Spa to get my nails done. They were so nice and were able to get me to relax with the foot and calf massage while getting my pedicure! Their conversation was engaging and I can honestly say they go above and beyond anything I could have expected!!!

5
★★★★★

I went into Avante Salon and Spa to get my nails done. They were so nice and were able to get me to relax with the foot and calf massage while getting my pedicure! Their conversation was engaging and I can honestly say they go above and beyond anything I could have expected!!!

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This salon is wonderful! I have been going here 7+ years and have not had a bad experience. I will keep coming back!

5
★★★★★

This salon is wonderful! I have been going here 7+ years and have not had a bad experience. I will keep coming back!

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.

Everyone is so nice here. Daria does an awesome job with my pedicure. She is a very professional and kind person.

5
★★★★★

Everyone is so nice here. Daria does an awesome job with my pedicure. She is a very professional and kind person.

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.

I do not get to visit as often as i would like but every time I go I love it! I see Doug and he is just great. The rest of the staff is friendly and makes you feel comfortable and it is always a relaxing and enjoyable experience.

5
★★★★★

I do not get to visit as often as i would like but every time I go I love it! I see Doug and he is just great. The rest of the staff is friendly and makes you feel comfortable and it is always a relaxing and enjoyable experience.

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.

Avante Salon and Spa is a fabulous spa for all types of services. The front desk personnel are all wonderful and do everything to accommodate your needs. I would highly recommend Avante!!

5
★★★★★

Avante Salon and Spa is a fabulous spa for all types of services. The front desk personnel are all wonderful and do everything to accommodate your needs. I would highly recommend Avante!!

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I needed to get my nails done. I had heard good things about Avante from a friend. I decided to go there and what a great decision! I will never go anywhere else!!!!!

5
★★★★★

I needed to get my nails done. I had heard good things about Avante from a friend. I decided to go there and what a great decision! I will never go anywhere else!!!!!

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.

I have been coming here for a few months and love it! They take care of me better than I could ask! Thank you!!!

5
★★★★★

I have been coming here for a few months and love it! They take care of me better than I could ask! Thank you!!!

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.

Please be aware that there are TWO locations for Avante. One in Exton which has been there almost 6 years, and one in West Chester, which has been there 19 years. When writing reviews it is nice to know which location that you visited!! I would say that 19 years speaks for itself..so West Chester it is for me.

4
★★★★☆

Please be aware that there are TWO locations for Avante. One in Exton which has been there almost 6 years, and one in West Chester, which has been there 19 years. When writing reviews it is nice to know which location that you visited!! I would say that 19 years speaks for itself..so West Chester it is for me.

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.

I rarely have time to write reviews but this is an exception (not to the Avante's benefit). I am actually taking the time out of my hectic schedule to share my experience with the local girls as I hope my stories will also serve as a warning to others.

In a nutshell, I gave Avante 3 separate chances. Once for color in their WC salon where a fairly inexperienced young lady (admitted she only has worked in the industry for 8 months) turned by beautiful lovingly cared for and admired highlights into an orangy looking pathetic things. Of course, I spoke out and was offered a redo but it had to be scheduled the following week and it no longer fit into my schedule. Second time it was a similar experience, awful color, flaky "stylist"- I use the term loosely, I waited 30 minutes to be seen, no coffee, tea, wine was offered and the result was the worst.

Third visit was prompted by a gift certificate I received so I cautiously booked a pedicure and manicure thinking "what could go wrong here".

Well, even their $55 a piece nail job was sub-par! Nice woman (to her credit, she DID seem nice) named Diane butchered cutting my toenails and asa result I ended up with a uneven nail as she cut too much on one end. I wish this website would allow me to post photos of my unfortunate experience with the pedicure so I could prove my point.

I have decided that Avante is a poorly ran "salon" that in no way can be compared to the swanky salons in CC where it's the norm to received great customer service.
On a relevant note, I did call to voice my feedback to the manager named Frank who NEVER returned my call.
So here they are in a position to lose one local client at a time once my story gets around. Maybe then the management will start to pay attention?
Before I end, please be aware that businesses notoriously post POSITIVE reviews on themselves so I would take whatever positive you read with a grain of salt. Being in a customer service oriented industry, I KNOW that most satisfied clients do not bother posting positive reviews, they just give good word of mouth. If someone takes their precious time (it really is for me- busy graduate student, mom of 3) to write a review, it's serious.

1
★☆☆☆☆

I rarely have time to write reviews but this is an exception (not to the Avante's benefit). I am actually taking the time out of my hectic schedule to share my experience with the local girls as I hope my stories will also serve as a warning to others.

In a nutshell, I gave Avante 3 separate chances. Once for color in their WC salon where a fairly inexperienced young lady (admitted she only has worked in the industry for 8 months) turned by beautiful lovingly cared for and admired highlights into an orangy looking pathetic things. Of course, I spoke out and was offered a redo but it had to be scheduled the following week and it no longer fit into my schedule. Second time it was a similar experience, awful color, flaky "stylist"- I use the term loosely, I waited 30 minutes to be seen, no coffee, tea, wine was offered and the result was the worst.

Third visit was prompted by a gift certificate I received so I cautiously booked a pedicure and manicure thinking "what could go wrong here".

Well, even their $55 a piece nail job was sub-par! Nice woman (to her credit, she DID seem nice) named Diane butchered cutting my toenails and asa result I ended up with a uneven nail as she cut too much on one end. I wish this website would allow me to post photos of my unfortunate experience with the pedicure so I could prove my point.

I have decided that Avante is a poorly ran "salon" that in no way can be compared to the swanky salons in CC where it's the norm to received great customer service.
On a relevant note, I did call to voice my feedback to the manager named Frank who NEVER returned my call.
So here they are in a position to lose one local client at a time once my story gets around. Maybe then the management will start to pay attention?
Before I end, please be aware that businesses notoriously post POSITIVE reviews on themselves so I would take whatever positive you read with a grain of salt. Being in a customer service oriented industry, I KNOW that most satisfied clients do not bother posting positive reviews, they just give good word of mouth. If someone takes their precious time (it really is for me- busy graduate student, mom of 3) to write a review, it's serious.

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.

I recently had a new treatment (brazillan blowout) done at Avante, by Angie. I LOVE it!! She was an awesome stylest with a great personality! I rescheduled and cant wait to get back. The salon is very trendy, and people were very nice!

5
★★★★★

I recently had a new treatment (brazillan blowout) done at Avante, by Angie. I LOVE it!! She was an awesome stylest with a great personality! I rescheduled and cant wait to get back. The salon is very trendy, and people were very nice!

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.

I have been going to Avante for 10 years. I started with Dierdre, extremely personable and basically the sweetest woman ever. She always listened to my needs and I was very comfortable in her chair. The only bad experience I ever had there was when I was 8 I went there to get an up-do for a wedding. They had a woman I'd never met before put VELCRO ROLLERS in my hair. I was 8 and I remember being in so much pain as she was teasing my hair and taking the rollers out that I had to decide whether to scream in pain or cry. Instead of making a scene I just let the tears silently roll down my cheeks. They gave us 80 dollars back and immediately brought me to a MUCH gentler stylist who calmed me down. They fired the woman after that.

5
★★★★★

I have been going to Avante for 10 years. I started with Dierdre, extremely personable and basically the sweetest woman ever. She always listened to my needs and I was very comfortable in her chair. The only bad experience I ever had there was when I was 8 I went there to get an up-do for a wedding. They had a woman I'd never met before put VELCRO ROLLERS in my hair. I was 8 and I remember being in so much pain as she was teasing my hair and taking the rollers out that I had to decide whether to scream in pain or cry. Instead of making a scene I just let the tears silently roll down my cheeks. They gave us 80 dollars back and immediately brought me to a MUCH gentler stylist who calmed me down. They fired the woman after that.

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.

Went to avante to see Emily on recomendation!! Love her and Love my new hair more! such a fun place to go and my hair has never looked better!!!

5
★★★★★

Went to avante to see Emily on recomendation!! Love her and Love my new hair more! such a fun place to go and my hair has never looked better!!!

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.

My first experience was a massage with Christina and it was amazing. On my way out I scheduled another appointment with her for 2 weeks later. I showed up and was told by the rude receptionist that basically, Christina had to leave early and I will not be receiving my massage. I asked to speak with a manager but she said the manager was busy. I later complained to a manager who pretty much said...oops it happens..sorry..OK...
So I gave them the benefit of the doubt and came in for a hair cut. Not knowing any of the stylist, I requested one of the best. I had this guy who was NOT listening to what I asked him to do (please take off like 2 inches off) and he cut over 6" of my hair. I was SHOCKED. I didn't complain - I just left and I will NOT go back again! I expect "best" stylist to listen to the client and not just do-as-he-wishes with my hair.

1
★☆☆☆☆

My first experience was a massage with Christina and it was amazing. On my way out I scheduled another appointment with her for 2 weeks later. I showed up and was told by the rude receptionist that basically, Christina had to leave early and I will not be receiving my massage. I asked to speak with a manager but she said the manager was busy. I later complained to a manager who pretty much said...oops it happens..sorry..OK...
So I gave them the benefit of the doubt and came in for a hair cut. Not knowing any of the stylist, I requested one of the best. I had this guy who was NOT listening to what I asked him to do (please take off like 2 inches off) and he cut over 6" of my hair. I was SHOCKED. I didn't complain - I just left and I will NOT go back again! I expect "best" stylist to listen to the client and not just do-as-he-wishes with my hair.

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.

I have only used the massage services and continue to go back there because no other massages even compare. I don't know how they find the best therapists, but they do. I have been to every other major salon locally and it is like throwing money away. This salon has its act together and there is no need to look further for an awesome massage.

5
★★★★★

I have only used the massage services and continue to go back there because no other massages even compare. I don't know how they find the best therapists, but they do. I have been to every other major salon locally and it is like throwing money away. This salon has its act together and there is no need to look further for an awesome massage.

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.

The hair cut and color was good but not great. I felt that for the money I should have left a little more satisfied. I agree with the previous post. The physical atmosphere was very nice, but it was a circus when it came to professionalism. The stylists speak to each other (over their customers) not the clients, and the girls at the front desk were more concerned with some type of drama than helping me pay! I didn't go back.

2
★★☆☆☆

The hair cut and color was good but not great. I felt that for the money I should have left a little more satisfied. I agree with the previous post. The physical atmosphere was very nice, but it was a circus when it came to professionalism. The stylists speak to each other (over their customers) not the clients, and the girls at the front desk were more concerned with some type of drama than helping me pay! I didn't go back.

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.

I decided to get a couple more highlights and went to Avante... and boy did I regret it. First of all, the highlights turned off very orange, which I did not notice until stepping outside into the light. I was extremely upset at how much they had charged me to get a couple highlights. $90 plus $50 because of some "toning" they had to do..which should have not been charged and then $35 dollars for "styling" which was not even done by my stylist. It was done by a trainee who had no experience what so ever with hair.. It was like watching a twelve year old put on makeup. I had no idea I was being charged for all this and when I confronted the receptionist, she showed no interest and simply ignored me. I had called to speak with a manager but never received a call back. URGH.. I wish I had went somewhere else to save both my money and time.

1
★☆☆☆☆

I decided to get a couple more highlights and went to Avante... and boy did I regret it. First of all, the highlights turned off very orange, which I did not notice until stepping outside into the light. I was extremely upset at how much they had charged me to get a couple highlights. $90 plus $50 because of some "toning" they had to do..which should have not been charged and then $35 dollars for "styling" which was not even done by my stylist. It was done by a trainee who had no experience what so ever with hair.. It was like watching a twelve year old put on makeup. I had no idea I was being charged for all this and when I confronted the receptionist, she showed no interest and simply ignored me. I had called to speak with a manager but never received a call back. URGH.. I wish I had went somewhere else to save both my money and time.

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.

This is review of the EXTON location.

I have used several stylists at Avante and have been pleased every time, but now that I found my favorite stylist I won't go to anyone else!

I highly recommend Mia-she is a great stylist and always does something amazing with my hair.

Be sure to bring cash for a tip-they won't add on to you CC.

4
★★★★☆

This is review of the EXTON location.

I have used several stylists at Avante and have been pleased every time, but now that I found my favorite stylist I won't go to anyone else!

I highly recommend Mia-she is a great stylist and always does something amazing with my hair.

Be sure to bring cash for a tip-they won't add on to you CC.

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.

I have been going to Avante Salon and Spa for about 5 years and have always enjoyed their professional services and great atmosphere. I have been going to a massage therapist there for the past 4 years or so but her uber-holistic approach has always kind of turned me off. She gives an okay massage, so I saw her every few months on my spa days. Other salons in the area have left a bad taste in my mouth so I would just do everything at Avante.

Last time I tried to book with her, she had called out of work, so I was massaged by a new therapist, Liz. WOW!!! This was absolutely the most AMAZING MASSAGE I've ever had! She knows her anatomy and EVERYTHING about the body. It was almost as if she had an M.D. as well as a massage license. I have been relaxed and pain free for almost 2 weeks now. I will be a loyal client of Liz's and Avante's for life.

5
★★★★★

I have been going to Avante Salon and Spa for about 5 years and have always enjoyed their professional services and great atmosphere. I have been going to a massage therapist there for the past 4 years or so but her uber-holistic approach has always kind of turned me off. She gives an okay massage, so I saw her every few months on my spa days. Other salons in the area have left a bad taste in my mouth so I would just do everything at Avante.

Last time I tried to book with her, she had called out of work, so I was massaged by a new therapist, Liz. WOW!!! This was absolutely the most AMAZING MASSAGE I've ever had! She knows her anatomy and EVERYTHING about the body. It was almost as if she had an M.D. as well as a massage license. I have been relaxed and pain free for almost 2 weeks now. I will be a loyal client of Liz's and Avante's for life.

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