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I finally switched to att-uverse because Time Warner no longer has a monopoly in my neighborhood (the only reason I was forced to have them). I don't even know where to begin with my problems with Time Warner. I was forced to block Time Warner on my cell phone because they were calling me up to three times a day everyday. Even after I told them to put me on a do not call list and pointed out I had already bought every service I still couldn't get the stalking phone calls to stop. I've spent multiple times on the phone with them for 2+ hours because my internet just stops working sometimes. The last time I was on the phone with them for 2 1/2 hours I demanded a service appointment and the serviceman just never showed up after waiting for 4 hours. So far att is working well, you should check if they are in your neighborhood before you are forced to sign up for Time Warner.
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The second everything the previous reviewer said!
Its a horrible experience dealing with them in every way!
They care about one thing the Money!
They service is brutal and there totally rude and dont care!
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TIME WARNER CABLE :: AVOID AT ALL COSTS!!!! I REPEAT TIME WARNER CABLE :: AVOID AT ALL COSTS!!!!!! REPRINT IT EVERYWHERE TO SHOW BIG BUSINESS THAT THE CONSUMER HAS POWER!Why so harsh?1.DECEPTIVE selling practices: Sales will try to BAIT you into a promotion and then SWITCH - either remove the promotion or claim they never offered it. Sales will never let you know what will happen to the rate after the promotion. Customer service will not do anything but keep you on hold, transfer you, cut you off, shout at you or hang up on you. Typical behavior for a company that practices FRAUD.TIME WARNER CABLE :: AVOID AT ALL COSTS!!!! Here is my scenario. On top of the half of dozen service outages, the promotional rate of $78 per month (included cable, Internet, HBO, showtime, Cinemax) doubled to $150. Spoke with them and sales offered a rate of 73.95 for an additional six month promotion, only to pull the promotion 1 month later and try to charge me $100 per month when they are advertising the same exact service at $65 per month for new customers. BUY BEWARE!!!! - This is the definition of BAIT AND SWITCH. The way they act - Once they have you as a customer on lock down, then its time to abuse you. Time Warner knows that high switching costs from a time and convenience perspective exist and they prey upon you.TIME WARNER CABLE :: AVOID AT ALL COSTS!!!! If you have not other choice, make certain you document everything, every name, every price. But be prepared to be ABUSED. and LIED TO, MISSLED2.the worst service ever.It took Time Warner 3 times to install and have the cable operational. Three separate visits waiting 2 hours at a time. We have had six outages, both internet and cable. I have never, not since 1983, experienced such incompetence when it comes to installing and keeping cable services going. Cable is pretty straight forward people.TIME WARNER CABLE :: AVOID AT ALL COSTS!!!! 3.Customer service: The customer service team of GED go getters only serves TIME WARNER. I don't even think they know that they are speaking with a customer. They never offer a solution, they end up being contentious try to blame their deception on you asking - "did you take notes?"I STRONGLY URGE YOU TO AVOID TIMEWARNER CABLE AT ALL COSTS!!!!! Try DIRECT TV. PLEASE NOTE: THIS LETTER WILL BE POSTED ONLINE IN EVERY POSSIBLE VENUE UNTIL I receive a call to rectify the deception.IF YOU ARE A LAWYER AND SERIOUS ABOUT CONSIDER A CLASS ACTION SUIT, CALL ME glsmith110@yahoo.com.IF YOU ARE A CONSUMER WHO NEEDS HELP DEALING WITH A CORPORATE BULLY glsmith110@yahoo.comTIME WARNER CABLE :: AVOID AT ALL COSTS!!!! REPRINT IT EVERYWHERE TO SHOW BIG BUSINESS THAT THE CONSUMER HAS POWER!
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"I was very pleased - Frank worked very hard, knew what he ..."
