IMAGE Rent A Car - Uniondale

Searching for a car rental in New York recently brought me back to a company I had not used in a while. My usual car renting partners are Enterprise and Dollar, and I wont normally switch to another company unless a good deal catches my eye or some other compelling reason convinces me to switch. This was the case over Thanksgiving Day weekend when I needed a one- way car rental and quickly discovered that most car rental companies in my area did not offer them. But one company did and it earned my business. That company is. I rented a Toyota Avalon from Image rent a car and dropped the car at MacArthur ISP Airport in Long Island New York ( that's one hour away) at no additional charge. My customer service experience with Image was a good one and I was especially impressed by the helpfulness of one specific Image staff member ( Ann Howland). I went to the counter and presented my e-mail confirmation printout to the rep. She looked it over, asked for my drivers license and credit card, and asked what make of car I would like. She then gave me the lot location and sent me on my way. By accident, I walked over to an area where I thought I would find the cars. I could see the red Image Car Rental sign and assumed I was headed in the right direction. Once I got there, I realized that this was the Recommended ? definitely Will. This is the Car Rental in New York For ME !!!

Posted 06/03/07 | Report Abuse

Was this review helpful to you?

It is easy to pay too much for a rental car, but you really don't have to. Part of renting cars economically is knowing how to avoid the scams that drive costs up, like saying "no" to insurance and saying "no" to upgrade offers. The other part of being a frugal traveler is knowing who to do business with. That's where this review comes in because I've rented cars through Image New York Rent A Car and I know that their counter in the airport is the one that can often save me money -- and can save you money too! But of course it's not just about saving money -- you also want a decent car for the money... Cars, Cars, Cars... It's pretty easy to guess what kind of car you're going to get when you reserve with some companies: I usually get GM cars from Avis (especially Grand Ams when reserving "mid-size"), Hertz usually gives you Fords, Thrifty usually goes with Chryslers (they seem to love the Dodge Stratus). It's a bit tougher with other companies. Enterprise is often kind of a grab bag, and like them, Image New York Rent A Car doesn't seem to have a preference when it comes to makes and models. That can be a good thing because they tend to have a wider range of vehicle types than some other companies and I'm a firm believer in the old adage that "variety is the spice of life". I like trying new things all the time, and that goes for driving a lot of different kinds of cars. Customer Service Counts:: I like saving money. No doubt about it. But I still like good service and good cars, and I will not shave a couple bucks off the price if it means giving up on things that are important. Image New York Rent A Car seems to understand that frugal travelers are wise travelers, not just cheapskates. I like that Image New York Rent A Car does everything they can to speed you through both the check in and return process. Overall || Great !!! I will personally use them again.

Posted 06/03/07 | Report Abuse

Was this review helpful to you?