Bravi Dance Boutique

★★★★☆
  • 155 N Santa Cruz Ave

    Los Gatos, CA 95030

    Map & Directions
  • 408-354-5144

About Bravi Dance Boutique

Hours
Tue - Fri, 10am - 6pm; Sat, 10am - 4pm; Sun, noon - 4pm

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If you are looking for great customer service and a good selection of dancewear you will find it at Bravi Dance Boutique. I went to Bravi to purchase some items that my daughter needed for dance. I found everything I was looking for and they were very friendly and helpful. I would definitely go back to Bravi for any dance items my daughter needs in the future.

5
★★★★★

If you are looking for great customer service and a good selection of dancewear you will find it at Bravi Dance Boutique. I went to Bravi to purchase some items that my daughter needed for dance. I found everything I was looking for and they were very friendly and helpful. I would definitely go back to Bravi for any dance items my daughter needs in the future.

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update:
the owner emailed and apologized for our lack of customer service during our visit, as she was the one who was helping the other students that day and not sure what was going on with other clerk. she offered a GC for my daughter via our dance teacher, which was very generous on her part because it was unexpected. we haven't been back yet, but hope that if we do make it that way, we have a better experience.

giving them another star as i thought her response was professional and sincere.

2
★★☆☆☆

update:
the owner emailed and apologized for our lack of customer service during our visit, as she was the one who was helping the other students that day and not sure what was going on with other clerk. she offered a GC for my daughter via our dance teacher, which was very generous on her part because it was unexpected. we haven't been back yet, but hope that if we do make it that way, we have a better experience.

giving them another star as i thought her response was professional and sincere.

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0 out of 1 people found this review helpful.

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Took my neice here to help out my sis with the dance gear needs. We were greeted by the owner who was sweet, knew what we needed and helped us out. I felt at home since I had no clue what we needed other than a general idea per my sis. I highly recommend Bravi, great customer service and product knowledge went a long way for the clueless Uncle.

5
★★★★★

Took my neice here to help out my sis with the dance gear needs. We were greeted by the owner who was sweet, knew what we needed and helped us out. I felt at home since I had no clue what we needed other than a general idea per my sis. I highly recommend Bravi, great customer service and product knowledge went a long way for the clueless Uncle.

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I shop at Bravi for all my daughters dance needs. They have a good selection of dancewear and the owner is very knowledgable and helpful. She always gives us very personalized attention to help us find just what we need. I have shopped at other dance stores in the past and have never received the level of customer service that Bravi provides. I will continue to shop at Bravi because they are simply "The Best"

5
★★★★★

I shop at Bravi for all my daughters dance needs. They have a good selection of dancewear and the owner is very knowledgable and helpful. She always gives us very personalized attention to help us find just what we need. I have shopped at other dance stores in the past and have never received the level of customer service that Bravi provides. I will continue to shop at Bravi because they are simply "The Best"

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The review by Teresa C. above entitled "Misleading" is simply wrong. I was in the store when her exchange with the owner took place. She tried to return a pair of tights. The owner, who was extremely calm, told her several times and in several different ways that she could not return/exchange tights. That was the store policy. Teresa C. pushed and pushed. The owner held her ground, never raised her voice, and was never rude - the owner was extremely professional even going so far as to apologizing several times and offering to give her a discount on her next purchase. Teresa C. finally left telling the owner she would report her to the Better Business Bureau. I have two children who dance. We purchase all our shoes and most of our clothing from Bravi, and have never had an issue with the owner or any employee. We always been treated kindly and respectfully and we will continue to purchase dance items from Bravi.

5
★★★★★

The review by Teresa C. above entitled "Misleading" is simply wrong. I was in the store when her exchange with the owner took place. She tried to return a pair of tights. The owner, who was extremely calm, told her several times and in several different ways that she could not return/exchange tights. That was the store policy. Teresa C. pushed and pushed. The owner held her ground, never raised her voice, and was never rude - the owner was extremely professional even going so far as to apologizing several times and offering to give her a discount on her next purchase. Teresa C. finally left telling the owner she would report her to the Better Business Bureau. I have two children who dance. We purchase all our shoes and most of our clothing from Bravi, and have never had an issue with the owner or any employee. We always been treated kindly and respectfully and we will continue to purchase dance items from Bravi.

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I have had nothing but great customer service from Dance Boutique. They are very friendly and knowledgeable and spend quality time with us to ensure we have the correct product such as Tap and Pointe shoes.

5
★★★★★

I have had nothing but great customer service from Dance Boutique. They are very friendly and knowledgeable and spend quality time with us to ensure we have the correct product such as Tap and Pointe shoes.

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The owner mislead me selling me the wrong merchandise. They won't correct the error. She was nice during the selling and very nasty when I tried to return the item on the sealed package few hours later. I though that since the store has overpriced items in comparison with other dance stores the customer service would be better, but it is not. I would never buy or recommend this store.??

1
★☆☆☆☆

The owner mislead me selling me the wrong merchandise. They won't correct the error. She was nice during the selling and very nasty when I tried to return the item on the sealed package few hours later. I though that since the store has overpriced items in comparison with other dance stores the customer service would be better, but it is not. I would never buy or recommend this store.??

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0 out of 1 people found this review helpful.

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The owner is very knowledgeable. SHe has helped me get the right attire for my child's dance classes at South Bay Dance center. The store has just the right amount of dance supplies for the new dancer so as not to be overwhelmed with the wrong stuff. Very friendly and helpful.

5
★★★★★

The owner is very knowledgeable. SHe has helped me get the right attire for my child's dance classes at South Bay Dance center. The store has just the right amount of dance supplies for the new dancer so as not to be overwhelmed with the wrong stuff. Very friendly and helpful.

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My daughter is Tap dancing. We have purchased two Tap dancing shoes at this store, so far. The owners are very friendly and helpful. They carry expensive good quality shoes as well as cheaper ones. They are very honest and listen to your needs and help you find the best fit.

5
★★★★★

My daughter is Tap dancing. We have purchased two Tap dancing shoes at this store, so far. The owners are very friendly and helpful. They carry expensive good quality shoes as well as cheaper ones. They are very honest and listen to your needs and help you find the best fit.

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More about Bravi Dance Boutique

We carry Grishko, Gaynor Minden, Leo's, Prima Soft, Capezio, Sansha, Bunheads, Body Wrappers and Bloch. Professional pointe shoe fitting by appointment.

 

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