Enterprise Rent-A-Car

★☆☆☆☆
  • 3300 Jamboree

    Newport Beach, CA 92660

    Map & Directions
  • 949-718-9434

About Enterprise Rent-A-Car

Categories
  • Auto Rentals
Details
  • Enterprise
Hours
M-F 7am-7pm, Sa 8am-1pm, Su Closed
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
Services
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Renteal
  • Luxury Car Rental
  • Airport Pick Up

Automotive

Automotive
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.

Staff is fairly nice, but they are very expensive and only have high-end cars to rent and on top of that they charge your card 250.00 before you even do anything!\r
It takes several days to get it back. They have you right where they want you... at Fletcher Jones where your stuck and cant choose any other rental place. They pressure you to get extra rental insurance even when you dont need it.\r
Very poor service and prices.

0
★☆☆☆☆

Staff is fairly nice, but they are very expensive and only have high-end cars to rent and on top of that they charge your card 250.00 before you even do anything!\r
It takes several days to get it back. They have you right where they want you... at Fletcher Jones where your stuck and cant choose any other rental place. They pressure you to get extra rental insurance even when you dont need it.\r
Very poor service and prices.

.

They keep charging my credit card... i had coverage from accident. they have put 5 charges in the 10 days they had my car on my credit card.. thousands...

0
★☆☆☆☆

They keep charging my credit card... i had coverage from accident. they have put 5 charges in the 10 days they had my car on my credit card.. thousands...

.

Everytime I have my car serviced, this is the rental agency Fletcher Jones uses for their clients. There is no other choice, and Fletcher Jones have no loaner cars of their own. While the service at Fletcher Jones is superb, the Enterprise staff has been inconsistent. I have encountered a very helpful manager, a young & eager 20-something man, a 30-something man who is snobbier than his customers, another 30-something man who acts like the customers are bothering him (he taps his fingers for effect), etc. \r
\r
This last time, my credit card was charged when it was supposed to be billed to Fletcher Jones. After over a week of trying to get an answer, they claimed I signed up for the protection plan - which I did not. It was about a week's worth. After an exhaustive ""did-you? no,-check-your-files."" conversation, I was told they would forward it to their ""refund"" department. That department would call me once it was credited back. \r
... Yup, I am still waiting for a call.

1
★★☆☆☆

Everytime I have my car serviced, this is the rental agency Fletcher Jones uses for their clients. There is no other choice, and Fletcher Jones have no loaner cars of their own. While the service at Fletcher Jones is superb, the Enterprise staff has been inconsistent. I have encountered a very helpful manager, a young & eager 20-something man, a 30-something man who is snobbier than his customers, another 30-something man who acts like the customers are bothering him (he taps his fingers for effect), etc. \r
\r
This last time, my credit card was charged when it was supposed to be billed to Fletcher Jones. After over a week of trying to get an answer, they claimed I signed up for the protection plan - which I did not. It was about a week's worth. After an exhaustive ""did-you? no,-check-your-files."" conversation, I was told they would forward it to their ""refund"" department. That department would call me once it was credited back. \r
... Yup, I am still waiting for a call.

Message from Enterprise Rent-A-Car

Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Newport Beach, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.

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