Iris Cleaners

Moved to NYC about year ago but it did not take long for my local drycleaner to damage a few favorite pieces. If you have experienced this same problem try Iris. Their quality of work speaks for itself.

Pros: professional

Cons: None

Posted 10/12/09

Send Iris one of my best dresses, which my previous cleaner gave up on. They delivered it back after one week and it looked great.

Pros: Stain Removal

Cons: None

Posted 10/05/09

Between work and evening classes I have no time during the week to take my clothes to laundry or drycleaner. With Iris I simply call or e-mail them and my clothes are picked up and delivered within two days, according to my instructions.

Pros: Laundry and Drycleaning

Posted 10/01/09

Due to the amount of time I spend traveling on business, there is no time for me to waste worrying about my clothes. Iris does a great job with my brioni suits, and they provide 24 hour service if needed.

Pros: Proessional and Reliable Cleaner

Cons: 24 Hour turaround time

Posted 10/01/09

My daughter recently got married, and it was time to clean and store her dress. A friend of mine recommended Iris, which she used for her own dress last year. Although they took two weeks to clean my dress because of wine stains, they did an excellent job on the dress. Highly Recommended.

Pros: Stain Removal Experts

Posted 09/30/09

My husband and I were unhappy with the drycleaning service in our apartment building. The last time I dropped off a dress it came back with stains that were not there initially. Many of my blouses came back with stains under the arm but the drycleaner in my building said nothing could be done. Ever since I switched to Iris my clothes come back with no underam stains( which the other Cleaners swear would never come out) and I feel like my clothes are well cared for. They also offer flexible pickup and delivery.

Pros: Reliable Drycleaning

Posted 09/20/09

Moved uptown a couple of months ago and I got tired of getting back my dry cleaning with stains. Now I no longer have to worry about my clothes coming back with more stains. The turnaround time is two days, but it is well worth the wait for reliable service. If you are tired of drycleaners ruining your garments I recommend you give Iris a call.

Pros: Stain Removal

Cons: Closed Sundays

Posted 09/17/09

I've worked 10 years in luxury fashion with clients that don't look at price tags. It's essential that the services I refer do expert work regardless of price.
I've sampled every top dry cleaner in the city and outlying areas, Iris hands down, is a cut above all competition in quality. The fist time I tried the service, I expected a ***** bill. Between the VIP treatment, meticulous attention to detail, fast turn around and consistently on point delivery, I don't know how they can charge such reasonable prices. I also send all of my laundry. This place is a gem.

Pros: Expert knowlege of fabric care, efficient, affordable

Posted 07/21/09

I use to walk my clothes to my very expensive neighboorhood cleaners. I paid $45 to clean a silk white ruffle cuffed blouse. I got it back grey and was told it was due to a defect in the silk. I sent it to Iris on my friends advice since she had a similar issue.

They cleaned it and it came back white. The cost $8.00

I have used them ever since.

They pick-up and deliver for free even though i have no doorman. And, I get my clothes back in 2 days. Other services take a week and they will only pick if i spend over $50.

My company uses them to clean our samples oafter shoots.

They are the only cleaners we use.

Pros: Hands down the best in NY - Without the insane prices

Cons: They get busy sometimes

Posted 05/21/09

They service the building where my girlfriend lives and she turned me on to them. They are much cheaper than Madame Paulette and Hallak which i used before.

She swore by them and I now do too. My only complaint is that my husbands shirts noe cost me $5 each but he loves the way they do them here.

By far the best new thing i found in NY this year.

Pros: The leave my clothes looking beautiful and smelling clean

Cons: They kept my blouse for 3 extra days once to get a stain out

Posted 05/21/09

I have been using them for a few months now after trying about 6 diffrent places on the UWS . My clothes come back clean and my white blouses come back WHITE instead of yellow and sometimes grey like they did from other places. The guy who answers the phone is really smart and makes me feel like they really are pay attention to my special requests - I am very picky!

Pros: They actually clean my clothes

Cons: Expensive for somethings

Posted 05/21/09

My daughter recently got married and I was afraid to send her wedding gown to the local drycleaners. They picked up the dress three hours after I called and e-mailed me pictures of the dress before delivery. Outsatanding service. Their work was so good I decided to use them regulaly. Definetly recommended

Pros: Convenient and Professional

Cons: None

Posted 03/27/09

First time I used Iris they cleaned all my suits and shirts in 24 hours. I only requested three shirts and two suits but they were able to deliver everything. Their customer service is great and the clothes never looked better. Highly recommended

Pros: Stain Removal experts

Cons: None

Posted 03/09/09

I live in L.A. and have an apt. here in NY and i actually bring my dirty clothes with me to NY to have them cleaned here. They are the best and so much cheaper than Madame Paulette and Hallack - both of whom i used in the past. I save at least 50% on my dry cleaning bill and my clothes come back like new. There is something about the way they press my blouses that i love... they are the best.

Pros: They actually really clean your clothes

Cons: No locations in Los Angeles

Posted 03/09/09

Finally I have found someone who not only picks up and delivers but actually knows what they are doing. They have cleaned everything for me from my most expensive gowns to my regular laundry items. They have a very friendly and professional staff that you can trust. Highly recommended.

Pros: Professional and convenient

Cons: None

Posted 02/04/09

Whenever I am In New York on business the only place I trust with my clothes is Iris. Their customer service, professionalism and reliability are unmatched.

Pros: Trustworthy

Cons: Closed sundays

Posted 01/25/09

Started using them on a regular basis after my drycleaner ruined one of my favorite jackets. They are very attentive to detail when it comes to removing stains. First time a cleaner actually makes me feel like a valued customer. Thank You IRIS

Pros: Great Customer Service

Cons: none

Posted 01/23/09

Whatever time i call them they are able to pickup. I have used them for overnight drycleaning as well as regular service. They pickup anytime day or evening. I trust them with my best outfits. Definetly worth it.

Pros: Professional cleaning and flexible pickup times

Cons: none

Posted 01/22/09

They cleaned a tuxedo for me overnight. I was pleased with the work they did and decided to continue to use them for my best shirts and suits. Their evening( 7-10p.m) pickups are idle for me because I work late.

Pros: Evening Pickups

Cons: None

Posted 01/18/09

I spilled wine all over one of my favorite blouses and was not expecting any miracles since my local drycleaner was unable to get the stains out . Iris Cleaners picked up my blouse then called me to inform me that their is no gurantee the stain would be removed. A week later I got the blouse back with no wine stains.

Pros: Stain Removal

Cons: none

Posted 01/16/09

I have just about had it with my local asian drycleaner, so I decided to call this cleaner for a pickup. They gave me a 2 hour window but they showed up an hour early. Not to mention that my drycleaning and laundry no longer look dingy and faded. Whatever they do it works.

Pros: Great all around service

Cons: none

Posted 01/16/09

I have always had such a problem with my various dry cleaners but these guys are wonderful. My white blouses come back white. The clothes just look, smell and feel clean. They are cheaper than Madame Paulette but just as good and not as snobby. Definitely worth a try.

Posted 01/12/09

Started using them a month ago and I think I struck gold. They do great job on my work suits and my blouses are spotless. They also do a great job with my laundry.

Pros: Clothes comes back like new

Cons: none

Posted 01/09/09

They pickup from the upper west side day or evening. I have a cleaners opposite my apartment building but I only trust Iris with all my expensive slacks and dresses. Friendly and professional staff also complements their service. HIGHLY Recommended

Pros: TRUSTWORTHY AND FLEXIBLE

Cons: closed sundays

Posted 01/07/09

I used there service a few times now and it has been great. I love the convnient pick-up and they deliver on Saturday.

Posted 01/04/09

The two to three hour window is well worth the wait. Call them on the drop off a dime and they will pickup all your drycleaning and laundry. Reliable and convenient.

Pros: Pickup

Cons: 2 hour window

Posted 01/02/09

Convenient drycleaning pickup and delivery. They managed to schedule a pickup around my late work schedule. My shirts never looked better. No more worries. Definetly worth it.

Pros: Professional Cleaning

Cons: none

Posted 01/02/09

After a recent business trip I opened my bags and realized that one of my perfumes had spilled on all my clothes. Many of my dresses were stained, but i was not ready to get rid of them so I called this cleaner. They informed me that there was no gurantee the stains would be removed, yet when I got the dresses back the stains were no longer there. Very professional and reliable.

Pros: Pickup day or evening

Cons: None

Posted 01/02/09

......they pick up my clothes and drop them off...its a great service..and i get my clothes back in a proffesional manner...thank you Iris!!!!!

Pros: they will pick up from almost anywhere in queens and manhaatan

Cons: none

Posted 12/29/08

My schedule is so crazy that sometimes I dont get a chance to take my clothes to the cleaners. I decided to try their pickup service. They do a great job with my dresses and my husband doesn't complain about his shirts anymore. Definetly worth it.

Pros: Clean drycleaning and laundry

Cons: None

Posted 12/17/08

Finding a good drycleaner in nyc is a nightmare. Thats why I took the time to let nyc now about this drycleaner. They actually took the time to call me about a shirt that needed to be worked on further. Even though I had to wait an extra day for that one shirt I felt valued as a customer, and continue to trust them with my clothes.

Pros: Good customer Service

Cons: no

Posted 12/16/08

A friend recomended them to me after I sent my favorite beaded blouse to be cleaned at one of the pricey cleaners in Midtown who returned it with the same spot and charged me $35. They charged me $10 and the blouse came back spotless. They are the best and they speak english (nightmare with my old service).

Pros: Remove stains

Posted 12/16/08

They pick-up my clothes and i get them back in 2 days. Simple. They are the best cleaners i have ever had. They give you a cool bag with a strap with your first order.

Pros: Great Services, Really clean my clothes,

Posted 12/16/08

This business lost two items that my roommate and I had sent in for cleaning using their home pick-up service -- a $300 leather jacket and a $100 alpaca wool coat. When I brought this to the manager's attention, he could not find the lost items and he didn't offer any compensation to us for the loss. I didn't feel the least bit valued as a customer.

Posted 11/16/08

Called them came in 2 hours and fixed my tv right on the spot. They did not even have to take it with them. Thank You so much for being so quick and efficent!

Posted 10/16/08

This place offers a good dry cleaning service .I use them once or twice a month to deal with work clothes and never a problem.

Pros: removes stains, quick turn around rate

Posted 04/10/08

Keeping it short and sweet. This is a great dry cleaner.
They are:
-Reliable
-Competitive
-Offer delivery service
and most importantly get stains out and keep clothes safe.

Posted 04/07/08

I had a terrible experience with the on my first time. Not only did my bill come back 3 x the amount I was expecting, my items came back missing my winter coat. I had to wait 2 weeks to get it back (not to mention its 40 degrees out). When I asked the man about this, he was very rude and unhelpful (terrible customer service). He offered no discount for my inconvenience. I

Cons: terrible customer service

Posted 12/06/07

Admittedly I spend more on my clothes than I should which means my clothes are important to me and the care of them is paramount. I use to be very selective on which items I would trust with certain cleaners around the city but since using Iris Cleaners I have fully put my trust in their service. I no longer hold out on sentimental items because I know that they will come back exactly in the same way I sent them. Added bonus is their free pick up and delivery service.

Posted 12/05/07

I have been using them for years now on a regular basis. Their prices are great. The fact that I do not have to iron is also a plus. Once my suits and shirts come back pressed I rarely have to touch them up.

Thursdays tend to be a bit busier for whatever reason but the delivery person calls to let me know if he is running late. Great customer service.

Pros: value

Cons: Busy on Thursdays

Posted 12/01/07

This is a great dry cleaner who offers reliable pick up and delivery. I have been using their service for the past few months and have referred them to numerous people. My clothes come back looking and smelling great. Just what I'd expect from my cleaners!

Posted 11/27/07

We just started using Iris Cleaners and have experienced nothing but fast, friendly, and reliable service. Pick ups and drop offs are a plus. It helps my husband with not having to worry about who will deal with the laundry each week.

Two thumbs up!

Posted 11/11/07

Working with kids I tend to get my clothes soiled on a daily basis. I try to be smart and not wear my best or ubber expensive items to school however sometimes it is unavoidable and I always end up getting paint, magic marker, chocolate pudding, etc. on my clothes. I send my stuff in with the hope that just as long as the stain is less noticeable than before it was sent in I will be able to get one more wear out of the outfit. However, the majority of the time Iris Cleaners saved the day and my wardrobe. Don't ask me how they do it but they always find a way.

Pros: free pick up & delivery

Posted 10/21/07

I use Iris on a weekly basis for my dry cleaning and have no complaints. They have not ruined any of my items and they are always timely when doing deliveries.

Posted 10/19/07

could not take wine stains out although held the garment for a long period of time.Service was not reliable.
My clothes never arrived on time.The worst part was they lie about their location.They are located in astoria
Queens on 31st avenue.,not in Manhattan.Their telephone area code is 718 which made me suspicious
and when I investigated the issue I found the truth.I do not want someone who lies to me where he cleans
my clothes to clean my clothes.They are not trustworthy to touch my valuable clothes.Period.I am angry.

Pros: none

Cons: below average quality and service-their location different than where they claim to be.

Posted 10/18/07

Let me just say I do not dry clean ANYTHING! I use them for their laundry service only. If I felt the need to dry clean I would send my stuff but I do not take my clothes that seriously and just ship everything to be laundered. Everything comes back folded which is what I like the most.

Posted 10/17/07

I use Iris Cleaners for everything-I have my tailoring done here, dry cleaning, laundry and I send all of my leather bags to be cleaned here as well. They have great prices and the staff is very personable.
I like that I do not have to sort my laundry if I am in a rush. My only suggestion that I have to say is let them know if you want your stuff a certain way. They pin all things that cannot hang (like sundresses and certain tops that may slip). I hate this but just as soon as I let it be known they were more than accommodating .

Posted 10/16/07

I have used this place for quite a while now and never really had to deal with anyone because I always just left my pick ups with my doorman and had the delivery guy leave the drop offs with him as well.
Anyway since moving I no longer have the luxury of relying on a doorman and I am happy to say that the service is great and the delivery guys are very respectable and considerate. I have never had a problem with the time frames and I always get my stuff in a timely manner.

Not sure if it?s a bargain-but I think their prices are the going rate.

Posted 10/15/07

my dress obviously took quite the beating on my big day, lipstick, red wine, and loads of other stains that just happened to join the party. I sent it in expecting to get it cleaned but knowing the condition of it going in I anticipated having a few light stains when I got the dress back. To my wonderful surprise this place did an amazing job and every last stain was removed. They even secured some of the detailing around the neckline and stitched the ripped hem of the lining.
To make this place even better they have a magnificent tailor. One of the girls in my wedding party needed a very last minute alteration to her gown and they came to the hotel!!!!!!!!!! They sent someone to take measurements, whisked the gown away and the next day we had it back. I am so impressed.

THANK YOU!!

Pros: fast & hassle free

Posted 10/15/07