Iris Cleaners

★★★★☆
Laundry, dry-cleaning, alterations, and flood- and fire-damaged clothing restoration with free pickup and delivery.
  • 88 E 31st St

    New York, NY 10016

    Cross street: Madison Avenue

    Map & Directions
  • 718-899-9716

Personal Services

Personal Services
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Iris cleaned my wedding gown last year and they did an excellent job. The dress was elegantly boxed and preserved and they were nice enough to e-mail me pictures of the dress before delivery. I continue to use them on a monthly basis for

3
★★★★★

Iris cleaned my wedding gown last year and they did an excellent job. The dress was elegantly boxed and preserved and they were nice enough to e-mail me pictures of the dress before delivery. I continue to use them on a monthly basis for

.

One day I send out my clothes to the local cleaners in downtown nyc area. Not only did they ruin one of my husbands favorite shirts but refused to accept responsibility. After searching the web I found Iris. After using them a few times

3
★★★★★

One day I send out my clothes to the local cleaners in downtown nyc area. Not only did they ruin one of my husbands favorite shirts but refused to accept responsibility. After searching the web I found Iris. After using them a few times

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Besides the inconvenient location in East Elmhurst, they clean your clothing in the Laundromat next door! When I was picking up my suit on Saturday, I saw how one of the Iriss workers was taking an enormous amount of blue bags from the cleaner to Laundromat next door to have them cleaned there. I will never trust any expensive item from my wardrobe to be cleaned at Iris. AVOID.

0
★☆☆☆☆

Besides the inconvenient location in East Elmhurst, they clean your clothing in the Laundromat next door! When I was picking up my suit on Saturday, I saw how one of the Iriss workers was taking an enormous amount of blue bags from the cleaner to Laundromat next door to have them cleaned there. I will never trust any expensive item from my wardrobe to be cleaned at Iris. AVOID.

.

Last winter I fell in love with a leather sherling coat and I could not help buying it, even though the sleeves were a bit long on me. A friend recommended them for laundry and drycleaning, so I call them to see if this was something they could do. They told me it would take one week to complete the work. The coat came out great even though I am glad winter is in my rear view mirror. Great Job.

2
★★★★☆

Last winter I fell in love with a leather sherling coat and I could not help buying it, even though the sleeves were a bit long on me. A friend recommended them for laundry and drycleaning, so I call them to see if this was something they could do. They told me it would take one week to complete the work. The coat came out great even though I am glad winter is in my rear view mirror. Great Job.

.

A few weeks ago I called them to pickup a beige trenchcoat that was heavily stained. The stains were courtesy of a yellowcab splashing dirty rainwater on me while I was walking to the subway. They informed me that the turnaround time would be longer than usual due to the nature of stains. When I got it back, it was good as new.

2
★★★★★

A few weeks ago I called them to pickup a beige trenchcoat that was heavily stained. The stains were courtesy of a yellowcab splashing dirty rainwater on me while I was walking to the subway. They informed me that the turnaround time would be longer than usual due to the nature of stains. When I got it back, it was good as new.

.

These people are incompetent and LIARS. They damaged my clothes and made no apologies for it. Ruined my dress shirt. Big mistake! Never again. Not only do they not know how to clean your clothes, they have HORRIBLE CUSTOMER SERVICE. They don't remember when you scheduled a pick up or a drop off and when things go wrong, they take no accountability for anything that goes wrong with your clothes.

Also they do not have a store front in the Manhattan address listed here. They are located in East Elmhurst Queens. That should tell you something right away.

Be warned.

0
★☆☆☆☆

These people are incompetent and LIARS. They damaged my clothes and made no apologies for it. Ruined my dress shirt. Big mistake! Never again. Not only do they not know how to clean your clothes, they have HORRIBLE CUSTOMER SERVICE. They don't remember when you scheduled a pick up or a drop off and when things go wrong, they take no accountability for anything that goes wrong with your clothes.

Also they do not have a store front in the Manhattan address listed here. They are located in East Elmhurst Queens. That should tell you something right away.

Be warned.

.

The service I received was unbelievably bad. I dropped off four items for dry cleaning and only three were returned to me. One of those three items was a brand new sweater which I had worn twice. It was returned to me with a hole on one side and a spot on the other. When I pointed out these issues, I was told I must be mistaken because this just doesn't happen. There are other reviews on this site that mention a lost item, so clearly such things happen. I strongly recommend you find another dry cleaner. I will not use this place again.

0
★☆☆☆☆

The service I received was unbelievably bad. I dropped off four items for dry cleaning and only three were returned to me. One of those three items was a brand new sweater which I had worn twice. It was returned to me with a hole on one side and a spot on the other. When I pointed out these issues, I was told I must be mistaken because this just doesn't happen. There are other reviews on this site that mention a lost item, so clearly such things happen. I strongly recommend you find another dry cleaner. I will not use this place again.

.

I have my authentic Indian dresses and other cleaners have either turned me down or ruined parts of it. Iris Cleaners took on the task and return my dresses without any damage while removing the stains! They are my cleaners.

2
★★★★☆

I have my authentic Indian dresses and other cleaners have either turned me down or ruined parts of it. Iris Cleaners took on the task and return my dresses without any damage while removing the stains! They are my cleaners.

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I was looking for a company that could clean my dresses both for work and personal occasions. I use Iris a couple of times month because they can be trusted with my most precious items. Also they have made exceptions for me by scheduling late pickups and drop offs,to work around my schedule. Awesome job.

2
★★★★★

I was looking for a company that could clean my dresses both for work and personal occasions. I use Iris a couple of times month because they can be trusted with my most precious items. Also they have made exceptions for me by scheduling late pickups and drop offs,to work around my schedule. Awesome job.

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I needed to find a cleaners that could shorten the sleeves and take in back of a bunch of shirts and a few suits. Usually I use the local drycleaners but I was not sure about giving them all these alterations. Although the work was a bit $$$ it was done right. I continue to use them for my drycleaning and alterations.

2
★★★★★

I needed to find a cleaners that could shorten the sleeves and take in back of a bunch of shirts and a few suits. Usually I use the local drycleaners but I was not sure about giving them all these alterations. Although the work was a bit $$$ it was done right. I continue to use them for my drycleaning and alterations.

.

My daughter recently got married and I was afraid to send her wedding gown to the local drycleaners. Iris picked up the dress three hours after I called and e-mailed me pictures of the dress before delivery. I was quite pleased with the work, so I decided to use them regulaly.

2
★★★★☆

My daughter recently got married and I was afraid to send her wedding gown to the local drycleaners. Iris picked up the dress three hours after I called and e-mailed me pictures of the dress before delivery. I was quite pleased with the work, so I decided to use them regulaly.

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I have called Iris Cleaners many times to handle the cleaning of my delicate dresses.They have always done an excellent job and made sure nothing was damaged. In addition to handling my clothes with care, I received my clothes back in a timely manner.

2
★★★★★

I have called Iris Cleaners many times to handle the cleaning of my delicate dresses.They have always done an excellent job and made sure nothing was damaged. In addition to handling my clothes with care, I received my clothes back in a timely manner.

.

Have used Iris for my drycleaning and laundry ever since I found them online. They recently did a great job getting a tuxedo cleaned and altered for me within 24 hours. Reliable service !!!!!!

2
★★★★★

Have used Iris for my drycleaning and laundry ever since I found them online. They recently did a great job getting a tuxedo cleaned and altered for me within 24 hours. Reliable service !!!!!!

.

I so wish i had read the reviews prior to using these cleaners!\r
there customer service is terrible! they do not pick-up and deliver when they say they will ... by days! \r
I would not recommend anyone who cares about their clothes being delivered in a timely manner to use them.\r

0
★☆☆☆☆

I so wish i had read the reviews prior to using these cleaners!\r
there customer service is terrible! they do not pick-up and deliver when they say they will ... by days! \r
I would not recommend anyone who cares about their clothes being delivered in a timely manner to use them.\r

.

Do not bring your clothes there unless you want them damaged. Not sure how this place is still in business. I brought in about 7 items and wasnt happy with the quality of at least one. This cleaner damaged my expensive shirt, and it now has the bleached small spots all over. When I asked them to refund the money, they were trying to ensure me that the shirt came in this way originally. The entire interaction was one of the rudest I have ever had as a customer. They refuse to rectify issues that they cause.

0
★☆☆☆☆

Do not bring your clothes there unless you want them damaged. Not sure how this place is still in business. I brought in about 7 items and wasnt happy with the quality of at least one. This cleaner damaged my expensive shirt, and it now has the bleached small spots all over. When I asked them to refund the money, they were trying to ensure me that the shirt came in this way originally. The entire interaction was one of the rudest I have ever had as a customer. They refuse to rectify issues that they cause.

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They are always late with drop offs and horrible with cleaning. When I need my suit or dress to be cleaned by a certain day it is never ready on time, and eventually comes three days later (if I am lucky). Two times some of my garments were missing from the order. I am no longer their client and wont recommend Iris Cleaners to anyone.

0
★☆☆☆☆

They are always late with drop offs and horrible with cleaning. When I need my suit or dress to be cleaned by a certain day it is never ready on time, and eventually comes three days later (if I am lucky). Two times some of my garments were missing from the order. I am no longer their client and wont recommend Iris Cleaners to anyone.

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I looked forward to getting my cloths clean and fresh, and it was a total mistake with the Iris Cleaners. Make sure you check them out before you fall victim to their unprofessional style of dry cleaning and taking money from you. Since I had to post a star, I post 1 even though it is too much for this kind of poor services.

0
★☆☆☆☆

I looked forward to getting my cloths clean and fresh, and it was a total mistake with the Iris Cleaners. Make sure you check them out before you fall victim to their unprofessional style of dry cleaning and taking money from you. Since I had to post a star, I post 1 even though it is too much for this kind of poor services.

.

I would never recommend this place as I found this place to be the most unprofessional dry cleaner. Their work is very poor. I gave it a shot and decided to try them in January but got my cloths back still wrinkled and with the old yellow stains that have never been removed. I had to find another dry cleaner, which cost me additional money and my time. They are very unprofessional in what they are doing.

0
★☆☆☆☆

I would never recommend this place as I found this place to be the most unprofessional dry cleaner. Their work is very poor. I gave it a shot and decided to try them in January but got my cloths back still wrinkled and with the old yellow stains that have never been removed. I had to find another dry cleaner, which cost me additional money and my time. They are very unprofessional in what they are doing.

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When I began searching online for a cleaners, my main concern was finding someone who could manage to clean my laundry and drycleaning properly. They recently did a great job on my silk chiffon blouse and they always do a great job on my babies white clothes.

2
★★★★★

When I began searching online for a cleaners, my main concern was finding someone who could manage to clean my laundry and drycleaning properly. They recently did a great job on my silk chiffon blouse and they always do a great job on my babies white clothes.

.

Found them on citysearch months ago and they continue to be my sole choice. Have trusted them all year long with mine and my families drycleaning and sometimes laundry. Whenever I call for a pickup they are able to schedule my pickup asap.

2
★★★★★

Found them on citysearch months ago and they continue to be my sole choice. Have trusted them all year long with mine and my families drycleaning and sometimes laundry. Whenever I call for a pickup they are able to schedule my pickup asap.

.

Before putting my wedding gown away for safekeeping I decided to do it right and have it cleaned and preserved. When I called they said they only serviced Manhattan up to 145th Street but they made an exception for me. The dress came back two weeks later and I was quite satisfied with their work and will use them again.

2
★★★★★

Before putting my wedding gown away for safekeeping I decided to do it right and have it cleaned and preserved. When I called they said they only serviced Manhattan up to 145th Street but they made an exception for me. The dress came back two weeks later and I was quite satisfied with their work and will use them again.

.

After reading some of the positive reviews, I decided to send out an order of drycleaning. The following day after the pickup, they called me twice in reference to a pair of pants whose hem had come down and silk blouse that had several pulls. While I found the phone calls somewhat annoying I trust they are carefull with my clothes. And I continue to use them regularly.

2
★★★★★

After reading some of the positive reviews, I decided to send out an order of drycleaning. The following day after the pickup, they called me twice in reference to a pair of pants whose hem had come down and silk blouse that had several pulls. While I found the phone calls somewhat annoying I trust they are carefull with my clothes. And I continue to use them regularly.

.

I dropped off 25 of my clothes to be altered at Iris Cleaners. I am very picky on who does my alterations, I typically get 2 out of 3 correct but IRIS CLEANERS was on the money. All my clothes came out perfect and I got them back in 2 days. They were all pressed and perfectly altered. I will definitely use them again.

2
★★★★★

I dropped off 25 of my clothes to be altered at Iris Cleaners. I am very picky on who does my alterations, I typically get 2 out of 3 correct but IRIS CLEANERS was on the money. All my clothes came out perfect and I got them back in 2 days. They were all pressed and perfectly altered. I will definitely use them again.

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Getting my local cleaners to handpress and clean my shirts has always been a challenge for me. As a result I decide to give Iris a try. Usually I send out a dozen shirts at time, and I am always impressed by the way they come back. Definetly check them out.

2
★★★★★

Getting my local cleaners to handpress and clean my shirts has always been a challenge for me. As a result I decide to give Iris a try. Usually I send out a dozen shirts at time, and I am always impressed by the way they come back. Definetly check them out.

.

The first time I used Iris Cleaners was for their laundry service.Then about two months ago I had a wedding to attend and I needed some alterations done at the last minute, my husband also realized he had an ungodly stain on his tuxedo collar. They managed to come thru for us on that day and we have continued using them eversince.

2
★★★★★

The first time I used Iris Cleaners was for their laundry service.Then about two months ago I had a wedding to attend and I needed some alterations done at the last minute, my husband also realized he had an ungodly stain on his tuxedo collar. They managed to come thru for us on that day and we have continued using them eversince.

.

Over the years that I have lived in NYC, I have rarely had a cleaners that was as prompt and detailed as this particular one. If you request a pick up and drop off on a certain day, rest asssured it will be there. And whenever their is any issue with my order, such as a torn hem or loose button, they contact me immediately to let me know what extra work needs to be done.

2
★★★★★

Over the years that I have lived in NYC, I have rarely had a cleaners that was as prompt and detailed as this particular one. If you request a pick up and drop off on a certain day, rest asssured it will be there. And whenever their is any issue with my order, such as a torn hem or loose button, they contact me immediately to let me know what extra work needs to be done.

.

Found out about this drycleaning service from a close friend a few months back. Have been a loyal customer ever since that first order. What I most like about the service is the attention to details. It's quite refreshing to do business with a company that does what you request!!!!!

2
★★★★★

Found out about this drycleaning service from a close friend a few months back. Have been a loyal customer ever since that first order. What I most like about the service is the attention to details. It's quite refreshing to do business with a company that does what you request!!!!!

.

Last time I went to Iris Cleaners they couldn't find my clothes; they took my receipt and said to call back in a week. I called back several times and had the same conversation over and over. I called and tried to talk to someone who speaks English there because I had a feeling they don

0
★☆☆☆☆

Last time I went to Iris Cleaners they couldn't find my clothes; they took my receipt and said to call back in a week. I called back several times and had the same conversation over and over. I called and tried to talk to someone who speaks English there because I had a feeling they don

.

I have a favorite leather jacket and a pair of suede boots I refuse to part with. You know the ones that always have the perfect fit. Both my leather jacket and my suede boots have mileage. I found Iris Cleaners on city search and decided to give them a\r
try. Being that I was parting with 2 items, Igave implicit instructions on how I expected them back.. When I received my items back, they were cleaned perfectly. \r

2
★★★★☆

I have a favorite leather jacket and a pair of suede boots I refuse to part with. You know the ones that always have the perfect fit. Both my leather jacket and my suede boots have mileage. I found Iris Cleaners on city search and decided to give them a\r
try. Being that I was parting with 2 items, Igave implicit instructions on how I expected them back.. When I received my items back, they were cleaned perfectly. \r

.

A friend in my building recommended Iris and they do a great job on my shirts (starch them the way I like) plus they replace any broken buttons for free. My wife tried them too and now she swears by them. We are very pleased to have a drycleaner we can trust with all our clothes.

2
★★★★★

A friend in my building recommended Iris and they do a great job on my shirts (starch them the way I like) plus they replace any broken buttons for free. My wife tried them too and now she swears by them. We are very pleased to have a drycleaner we can trust with all our clothes.

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My suits and shirts come back looking brand spanking new whenever I send them out. I have used some of the other high end cleaners in nyc and Iris offers both quality and affordability. Request the evening pickup time or simply schedule a time frame,for busy professionals like myself. Great Service

2
★★★★★

My suits and shirts come back looking brand spanking new whenever I send them out. I have used some of the other high end cleaners in nyc and Iris offers both quality and affordability. Request the evening pickup time or simply schedule a time frame,for busy professionals like myself. Great Service

.

When I send out my clothes I never have to worry about not getting something back. If something is not ready they have common courtesy too inform me. Great customer service and quite affordable for a high quality drycleaner.

2
★★★★★

When I send out my clothes I never have to worry about not getting something back. If something is not ready they have common courtesy too inform me. Great customer service and quite affordable for a high quality drycleaner.

.

Have been sending out my drycleaning to Iris and I am quite satisfied with the job they do on my shirts and suits. They have even contacted my wife regarding one of her dresses. They are timely and attent to detail. Great Service.

2
★★★★★

Have been sending out my drycleaning to Iris and I am quite satisfied with the job they do on my shirts and suits. They have even contacted my wife regarding one of her dresses. They are timely and attent to detail. Great Service.

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These guys do a lousy job cleaning and pick-up and delivery is a disaster!
They did not deliver my clothes when they said they would, they didn't care and they were completely irresponsible ... even though they had four days to clean my clothes!
DO NOT USE THEM FOR ANY REASON!

0
★☆☆☆☆

These guys do a lousy job cleaning and pick-up and delivery is a disaster!
They did not deliver my clothes when they said they would, they didn't care and they were completely irresponsible ... even though they had four days to clean my clothes!
DO NOT USE THEM FOR ANY REASON!

.

I so wish i had read the reviews prior to using these cleaners!
there customer service is terrible! they do not pick-up and deliver when they say they will ... by days!
I would not recommend anyone who cares about their clothes being delivered in a timely manner to use them.

1
★☆☆☆☆

I so wish i had read the reviews prior to using these cleaners!
there customer service is terrible! they do not pick-up and deliver when they say they will ... by days!
I would not recommend anyone who cares about their clothes being delivered in a timely manner to use them.

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.

I have used Iris Cleaners religiously for all my drycleaning needs. The first time I started using them I gave them specific instructions on how I wanted my drycleaning done and have never had an issue since. They are very professional and I continue to use their service regularly.

2
★★★★★

I have used Iris Cleaners religiously for all my drycleaning needs. The first time I started using them I gave them specific instructions on how I wanted my drycleaning done and have never had an issue since. They are very professional and I continue to use their service regularly.

.

I am owe a big thanks to Iris Cleaners. I had ordered a custom dress for my engagement party from overseas. The dress came in fine. A day before the party I was making last minute accessory matches and snag the dress and tore through the back material. I was recommended by a friend to Iris Cleaners. The staff there was professional and efficient. They repaired the damage completely (under 4 hours) and dry cleaned it so it looked brand spanking new. They are my cleaners!

2
★★★★★

I am owe a big thanks to Iris Cleaners. I had ordered a custom dress for my engagement party from overseas. The dress came in fine. A day before the party I was making last minute accessory matches and snag the dress and tore through the back material. I was recommended by a friend to Iris Cleaners. The staff there was professional and efficient. They repaired the damage completely (under 4 hours) and dry cleaned it so it looked brand spanking new. They are my cleaners!

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My husband is very picky with the way his shirts are handled. He should be since he has paided a bundle for them. Anyhow, after using Iris Cleaners for who knows how long I would have to say they are definetly the most professional cleaner I have used. They pickup anytime day or evening, which is convenient with my work schedule.\r
Great Service!!!!!!!!

2
★★★★★

My husband is very picky with the way his shirts are handled. He should be since he has paided a bundle for them. Anyhow, after using Iris Cleaners for who knows how long I would have to say they are definetly the most professional cleaner I have used. They pickup anytime day or evening, which is convenient with my work schedule.\r
Great Service!!!!!!!!

.

Over the years I have spent a fortune on my clothes and its extremely important to have a drycleaners that I can trust. I have had more bad than good experiences with several different drycleaners throughout nyc. Although Iris Cleaners turn around time is two days, it is well worth it. I have been using them for over a year, and they have done a great job with my silk blouses and dresses. Highly recommended.

2
★★★★★

Over the years I have spent a fortune on my clothes and its extremely important to have a drycleaners that I can trust. I have had more bad than good experiences with several different drycleaners throughout nyc. Although Iris Cleaners turn around time is two days, it is well worth it. I have been using them for over a year, and they have done a great job with my silk blouses and dresses. Highly recommended.

.

Iris Cleaners is definitely the place for me. I have my authentic Indian dresses and other cleaners have either turned me down or ruined parts of it. Iris Cleaners took on the task and return my dresses without any damage while removing the stains! They are my cleaners.\r
They also delivered my clothes with no hassle and on time.\r

2
★★★★★

Iris Cleaners is definitely the place for me. I have my authentic Indian dresses and other cleaners have either turned me down or ruined parts of it. Iris Cleaners took on the task and return my dresses without any damage while removing the stains! They are my cleaners.\r
They also delivered my clothes with no hassle and on time.\r

.

Iris Cleaners has done an awesome job on just about every piece of clothing I own. From my leather pants to my work outfits. Occasionally they need more time to work on certain items I send out, usually because I spill food all over something I wore. But they call me in advance to let me know. What more can I expect from them. Convenient pickup times also a plus. Great service

2
★★★★★

Iris Cleaners has done an awesome job on just about every piece of clothing I own. From my leather pants to my work outfits. Occasionally they need more time to work on certain items I send out, usually because I spill food all over something I wore. But they call me in advance to let me know. What more can I expect from them. Convenient pickup times also a plus. Great service

.

When my roomate found out I was unhappy with the drycleaners in my area, she suggested I try out Iris Cleaners. Sending out my drycleaning and laundry once a week and not worrying about not getting it back on time or missing items is no longer a problem. You can request a pickup ahead of time or even last minute. Since I sometimes work late I often have them pickup in the evening, which is very convenient.

2
★★★★★

When my roomate found out I was unhappy with the drycleaners in my area, she suggested I try out Iris Cleaners. Sending out my drycleaning and laundry once a week and not worrying about not getting it back on time or missing items is no longer a problem. You can request a pickup ahead of time or even last minute. Since I sometimes work late I often have them pickup in the evening, which is very convenient.

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Sending out my drycleaning and laundry has always been an ardous task due to all the bad experiences I have had with several cleaners in the past. Iris Cleaners service clearly seperates itself from all the rest with their attention to detail. Clothes are always delivered on a timely manner and quality speaks for itself. Highly recommended.

2
★★★★★

Sending out my drycleaning and laundry has always been an ardous task due to all the bad experiences I have had with several cleaners in the past. Iris Cleaners service clearly seperates itself from all the rest with their attention to detail. Clothes are always delivered on a timely manner and quality speaks for itself. Highly recommended.

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Iris Cleaners is the worst dry cleaners I have ever used. Late pick ups, late drop offs. Clothes are never ready on time as well (they kept my dress for more than two weeks when i need it for the friend??s anniversary!!!) Had couple of incidents of lost clothing, sometimes I get other people??s clothing. They broke my jacket and lost buttons from my favorite blouse. I won't trust them again!

1
★☆☆☆☆

Iris Cleaners is the worst dry cleaners I have ever used. Late pick ups, late drop offs. Clothes are never ready on time as well (they kept my dress for more than two weeks when i need it for the friend??s anniversary!!!) Had couple of incidents of lost clothing, sometimes I get other people??s clothing. They broke my jacket and lost buttons from my favorite blouse. I won't trust them again!

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.

Iris Cleaners is the worst dry cleaners I have ever used. Late pick ups, late drop offs. Clothes are never ready on time as well (they kept my dress for more than two weeks when i need it for the friends anniversary!!!) Had couple of incidents of lost clothing, sometimes I get other peoples clothing. They broke my jacket and lost buttons from my favorite blouse. I won't trust them again!

0
★☆☆☆☆

Iris Cleaners is the worst dry cleaners I have ever used. Late pick ups, late drop offs. Clothes are never ready on time as well (they kept my dress for more than two weeks when i need it for the friends anniversary!!!) Had couple of incidents of lost clothing, sometimes I get other peoples clothing. They broke my jacket and lost buttons from my favorite blouse. I won't trust them again!

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I don't have any issues with the way they clean my clothes, it's their dependability that earned them such a low rating.\r
\r
I've been using them for the last 5 months and were just fine up until the last month. The last 2 out of 3 times, they were 4 days late in delivering my laundry. They didn't even bother to call to tell me they were going to be late. I called and emailed several times and received no response until my laundry was finally delivered. That's unacceptable.\r
\r
Had they made some effort to let me know there was an issue, I would have given them a little higher rating, but it's a little distressing to have your best suits and outfits missing for 4 days.

0
★☆☆☆☆

I don't have any issues with the way they clean my clothes, it's their dependability that earned them such a low rating.\r
\r
I've been using them for the last 5 months and were just fine up until the last month. The last 2 out of 3 times, they were 4 days late in delivering my laundry. They didn't even bother to call to tell me they were going to be late. I called and emailed several times and received no response until my laundry was finally delivered. That's unacceptable.\r
\r
Had they made some effort to let me know there was an issue, I would have given them a little higher rating, but it's a little distressing to have your best suits and outfits missing for 4 days.

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This is probably the worst vendor I have ever dealt with. Extremely unprofessional! Their service is terrible, they have somehow managed to lose my clothes, have done nothing about it. No compensation, no nothing. They are always late to pick up and late to drop off. I will never use them again, and I will never recommend them to anyone.\r
\r
If you love your clothes, do not bring them here. They will loose it or mess it up somehow. Do not trust them.

0
★☆☆☆☆

This is probably the worst vendor I have ever dealt with. Extremely unprofessional! Their service is terrible, they have somehow managed to lose my clothes, have done nothing about it. No compensation, no nothing. They are always late to pick up and late to drop off. I will never use them again, and I will never recommend them to anyone.\r
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If you love your clothes, do not bring them here. They will loose it or mess it up somehow. Do not trust them.

Cons: unprofessional, lack of customer service

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DO NOT USE IRIS CLEANERS. They are incompetent, they are liars, and they do not know how to clean your clothes. I got back my chiffon shirt and not only was the drink stain still on the shirt, but they also put snags in it. I am pissed beyond belief and JOHN who works there, takes no accountability whatsoever. ""There's nothing we can do about that"" is his response.\r
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Also, they are not located on 31st street on Madison ave. they are located in East Elmhurst Queens. Shady.\r
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Horrible horrible cleaners. RUN, do not use this service. Do not trust them with your clothes. I am no longer a customer and will never ever use them or recommend them. They should go out of business. I will be reporting them to the better busines bureau as well.\r

0
★☆☆☆☆

DO NOT USE IRIS CLEANERS. They are incompetent, they are liars, and they do not know how to clean your clothes. I got back my chiffon shirt and not only was the drink stain still on the shirt, but they also put snags in it. I am pissed beyond belief and JOHN who works there, takes no accountability whatsoever. ""There's nothing we can do about that"" is his response.\r
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Also, they are not located on 31st street on Madison ave. they are located in East Elmhurst Queens. Shady.\r
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Horrible horrible cleaners. RUN, do not use this service. Do not trust them with your clothes. I am no longer a customer and will never ever use them or recommend them. They should go out of business. I will be reporting them to the better busines bureau as well.\r

Pros: nothing

Cons: take no accountability for damages to your clothes

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When I first moved uptown I was worried about who I could trust with my drycleaning. As a result I decided to try Iris after reading some of their reviews. Dont know what exactly they do different from other cleaners but it works. My shirts never looked better and when they need more time to work on my clothes they call me to let me know. Great Job Iris

2
★★★★★

When I first moved uptown I was worried about who I could trust with my drycleaning. As a result I decided to try Iris after reading some of their reviews. Dont know what exactly they do different from other cleaners but it works. My shirts never looked better and when they need more time to work on my clothes they call me to let me know. Great Job Iris

Pros: Drycleaning Specialists

Cons: Closed Sunday

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There is never enought time to get everything done, which is why I am glad I found Iris Cleaners. Trusting them w my drycleaning and laundry saves me alot of time and aggravation. They good great job with all my clothes and they offer flexible pickup and delivery times.\r

2
★★★★★

There is never enought time to get everything done, which is why I am glad I found Iris Cleaners. Trusting them w my drycleaning and laundry saves me alot of time and aggravation. They good great job with all my clothes and they offer flexible pickup and delivery times.\r

Pros: Drycleaning & Laundry

Cons: Closed Sunday

Editorial from

Laundry, dry-cleaning, alterations, and flood- and fire-damaged clothing restoration with free pickup and delivery.

 

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