With a mother and sister as stylists I have never needed or wanted to go to someone else, and except for two gross errors in judgment against that policy that ended in misfortune to my hair, I have never trusted anyone else.
Jose is amazing!! He understood my problem Latin hair right away. Moving from a lifetime of not being very adventurous with my med/long hair (thick, wavy and lots of it, grows like weeds) blowouts and flat irons were a nightmare and took too long so I went with easier cuts. Jose has given me some of the best haircuts Ive ever had (which I wont repeat to my mother), and uses new cutting techniques all the time. He listens to what you need and what you are capable of doing on your own and makes it manageable and I'm actually inclined to do my hair now because the cuts arent so complicated that only a stylist can work with. After the first cut I got adventurous and took his color suggestions, I was so pleased and got so many raves on the color and the cut, now I just trust him to do what he does best and dont worry about anything.
I dont know what was going on with that other gentleman who said Michael insulted him, clearly we didnt get the whole story there, but everyone in that salon has always been extremely professional and friendly and I love going there, as the salon layout, decor and ambiance is so relaxing its a great treat to not be in crazy assembly-line salons.
For the quality of products and the level of their expertise, the prices for services are more than reasonable and for those who know that you get what you pay for, these guys are doing a community service for the quality work they do. I will always go back to Jose and will recommend this salon to anyone.