Crowne Plaza Hotels & Resorts

★☆☆☆☆

About Crowne Plaza Hotels & Resorts

Categories
  • Hotels & Motels

Hotels & Travel

Hotels & Travel
More choices in Pensacola:
Resultset_next

Hospitality Inn Management Co

4910 Mobile Hwy Pensacola, FL

Resultset_next

Howard Johnson Inn Pensacola Fl

6919 Pensacola Blvd Pensacola, FL

1.0 1
Hi! Sign in to let us know how Crowne Plaza Hotels & Resorts was?
Write a Review
.

This is my second trip to Pensacola for my wedding planning and I was excited to stay at the Crowne Plaza since I thought it was a really nice hotel. Was I disappointed!!! I arrived there Fri (03/19/10) around midnight. The lady at the front desk, Diane couldn't be more miserable looking if she tried. She was rude! She put us on a nonsmoking floor but our room smells like a smoking room. The lobby left a bad impression on me. It's a historic building but it feels very dirty and unkempt. The bath tub didn't drain well. While I was showering, the water had gone up past my ankles. I thought it may fill up the tub that I stopped the water to make sure some water was draining. The door slams really loud when you close it and we got stuck with a rowdy bunch next door who was still loud in the early morning hours. I've had better rooms at Hamton Inn and Fairfield Inn and better customer service, too. The check out wasn't much different. It felt like you were a hassle to the staff. Stay somewhere where they're happy to have you as customers. I'm a very easy going person and I'm always really nice to customer service people since my major was marketing. I find the whole experience at this hotel aweful and would not recommend them to anyone.

1
★☆☆☆☆

This is my second trip to Pensacola for my wedding planning and I was excited to stay at the Crowne Plaza since I thought it was a really nice hotel. Was I disappointed!!! I arrived there Fri (03/19/10) around midnight. The lady at the front desk, Diane couldn't be more miserable looking if she tried. She was rude! She put us on a nonsmoking floor but our room smells like a smoking room. The lobby left a bad impression on me. It's a historic building but it feels very dirty and unkempt. The bath tub didn't drain well. While I was showering, the water had gone up past my ankles. I thought it may fill up the tub that I stopped the water to make sure some water was draining. The door slams really loud when you close it and we got stuck with a rowdy bunch next door who was still loud in the early morning hours. I've had better rooms at Hamton Inn and Fairfield Inn and better customer service, too. The check out wasn't much different. It felt like you were a hassle to the staff. Stay somewhere where they're happy to have you as customers. I'm a very easy going person and I'm always really nice to customer service people since my major was marketing. I find the whole experience at this hotel aweful and would not recommend them to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Crowne Plaza Hotels & Resorts, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review