All-Star Auto Glass

I work downtown so I was able to take advantage of their drop off service. my car was done in 2 hours and the ladies at the front even helped me call my insurance and sort out what I had to pay for vs. what they were going to. I had been putting if off for so long because I thought it was going to be such a hassle, but they truly did make it super easy, and now my windshield is crystal clear again. I also got the 12 free car washes at Brown Bear, which may seem silly, but thats pretty much a whole year of washes for me. Thanks again All-Star Auto Glass.

I heard about All-Star Auto Glass through their TV commercial. My car was broken into on Thursday, and they came out on Friday and fixed it within an hour. Great customer service over the phone, and very nice in person. There is no additional charge for at-home service. They even vacuumed out the broken glass. My only complaint is they give you a 4 hour time period. I would get more done with a 2 hour time period, instead of waiting around for 4 hours.

After waiting from 9am-noon in my given time window for them to "conveniently" come to my home to repair my winshield, I finally got fed up and called to find out where my technician was (it was already past noon). The first person I talked to on the phone simply said "sorry, I don't know where he is" and had no further help for me. Several minutes later I received another phone call, this time with an apology and blame being placed on the technician. They said he would be there in fifteen minutes. Ten minutes later another phone call and a lame excuse about traffic conditions, they said it would take even longer. All said and done I couldn't believe how long it took them to get here, and why they couldn't make a courteous phone call to notify me of any delays. I will definitely take my business elsewhere in the future and don't recommend all star to anyone.

I called late on a Friday hoping to get a weekend appt., but all the installers were already booked. The scheduler found me a slot for Monday afternoon. The installer showed up at 12:45pm, told me it would take him 45 minutes, and voila! At 1:30pm, he was finished, and there was a bright, shiny, new windshield on my Tundra. The mirror was mounted perfectly - I have had experiences with other glass shops where my rear view mirror fell off a few hours after they replaced the windshield. He informed me how long to wait before driving my truck to give the glue for the mirror plenty of time to dry, and how long I should wait for the seals to set before washing my truck.

The service was courteous and professional, plus we get 10 free car washes from Brown Bear! Can't beat that!

Did you know that All Star will come to your home or work to fix your windshield? I didn't know that when I called and was pleasantly surprised that I would not have to make time to bring my car into their shop. The tech was friendly and informative, told me I couldn't drive for awhile because the glue needed to set. I would definitely recommend these guys to anyone who needs a new windshield.