Enterprise Rent-A-Car

★☆☆☆☆
Pick Enterprise. We’ll pick you up – Everyday Low Rates on Car Rentals
  • 9925 Parkside Dr

    Knoxville, TN 37922

    Map & Directions
  • 800-257-1136

About Enterprise Rent-A-Car

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****DO NOT GO TO THIS LOCATION OR ANY OTHER ENTERPRISE LOCATIONS!!!!!!!!!!!!!!!\r
We had a wedding to go to that was out of state and because of the inefficiency of this location, we were EXTREMELY late. Not to mention I was actually IN the wedding! \r
They were not thorough about they're policies AT ALL. They have a ton of rules, JUST TO RENT A CAR! \r
I have been to plenty of car rental companies and have NEVER had to deal with these ""procedures and requirements"" . The employees service was very POOR and at some point they actually ignored us!!!!\r
Our experience was VERY UNPLEASANT, and I couldn't believe how the employees could care less about what we had going on. Long story short, they basically made us drive there to tell us that they needed a BILL that has our name and address on it, when they could have told us this over the phone. Drive 20 mins. back home with a newborn baby in the car, get there for them to tell us then that it has to show as being PAID!!???? Not sure why this is necessary just to rent a car when NO OTHER rental places do this!!!!! I KNEW I should have just stayed with the usual companies that I used before, Budget or Avis. NEVER EVER AGAIN will I go to Enterprise. \r

0
★☆☆☆☆

****DO NOT GO TO THIS LOCATION OR ANY OTHER ENTERPRISE LOCATIONS!!!!!!!!!!!!!!!\r
We had a wedding to go to that was out of state and because of the inefficiency of this location, we were EXTREMELY late. Not to mention I was actually IN the wedding! \r
They were not thorough about they're policies AT ALL. They have a ton of rules, JUST TO RENT A CAR! \r
I have been to plenty of car rental companies and have NEVER had to deal with these ""procedures and requirements"" . The employees service was very POOR and at some point they actually ignored us!!!!\r
Our experience was VERY UNPLEASANT, and I couldn't believe how the employees could care less about what we had going on. Long story short, they basically made us drive there to tell us that they needed a BILL that has our name and address on it, when they could have told us this over the phone. Drive 20 mins. back home with a newborn baby in the car, get there for them to tell us then that it has to show as being PAID!!???? Not sure why this is necessary just to rent a car when NO OTHER rental places do this!!!!! I KNEW I should have just stayed with the usual companies that I used before, Budget or Avis. NEVER EVER AGAIN will I go to Enterprise. \r

Cons: EVERYTHING

Editorial from

North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.

 

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