Bank of America

★☆☆☆☆
  • 7198 Stockton Blvd

    Sacramento, CA 95823

    Map & Directions
  • 916-732-4271

Finance

Finance
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On 9-13-10 I went to talk to manager and superviser concerning a transaction. They were both very rude rolling eyes and not concerned on helping me with my problem. The manager told me I would need to talk to customer service on the phone. I then asked if I could call from inside the facility. He then pointed me to a phone that only spoke chinese. I have been speaking to both of them in english. I thought that was racist of him and i am insulted by his action. Then I spoke with a different employee asking him if it were some kind of joke the employee then pointed me to another phone to talk to customer service. The manager at this time just ignored me when i asked why did he point me to a phone that spoke chinese. I plan on filing a complaint and take my business elsewhere.

1
★☆☆☆☆

On 9-13-10 I went to talk to manager and superviser concerning a transaction. They were both very rude rolling eyes and not concerned on helping me with my problem. The manager told me I would need to talk to customer service on the phone. I then asked if I could call from inside the facility. He then pointed me to a phone that only spoke chinese. I have been speaking to both of them in english. I thought that was racist of him and i am insulted by his action. Then I spoke with a different employee asking him if it were some kind of joke the employee then pointed me to another phone to talk to customer service. The manager at this time just ignored me when i asked why did he point me to a phone that spoke chinese. I plan on filing a complaint and take my business elsewhere.

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Caters to personal and business consumers with a variety of checking and savings account options plus loans, investments and insurance services.

 

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