We arrived on time for our reservation and waited for 30 minutes to be seated. while waiting at the bar we were largely ignored by the bartenders who were busy making drinks for the tables while ignoring those at the bar. While seated at the bar we noticed several of the wait staff sampling customers drinks that were waiting to be delivered to tables. One waiter in particular put a straw that had been in his mouth back into a customers drink at least 3 times. Once seated at a lovely table in front of the wait station and half hanging out into the main aisle our poor service began. We asked for a wine list and then our waiter disappeared for about 15 minutes. The bad experience continued from there with the food being nothing more than over spiced, over cooked, under sized portions, of not so special items. The patrons were loud and the band only added to the noise. The organ player had tuned in a sample that sounded, I kid you not, like a fricking accordion. I wasn't paying to be at a bad Polish wedding but thats what it was starting to feel like. Then the highlight came with the bill $480 for dinner for 4 not including tip. Red Lobster was starting to look attractive after this experience. I have no problem with expensive if I'm getting what I'm paying for and this was so far from that kind of quality, it was insulting, I felt robbed. The final insult came with the interminable wait for the valet and a $10 fee with tip for that as well. All I can say is don't bother with Crustacean there are far better places around at half the price and places at this price that are orders of magnitude better.
Pros: none
Cons: EXPENSIVE, Poor service, bad food, loud, EXPENSIVE
Crustacean
3 reviews –
