Pet Care Plus LTD

★★★★★
Largest space in Chicago Dog Daycare with a swimming pool for your dog
41.8858 -87.6601
Map and Directions to Pet Care Plus, Ltd.

312-397-9077

350 N Laflin St

Chicago, IL

60607

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Pets & Animals

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Reviews 1 - 43 of 43.

Latest reviews from Citysearch.

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WARNING!!!! Traumatic place!!! Can this salon and there is a 15 years old, but with small dogs they do not know how to apply. Not only do they cut all my dog's eyelashes, they practically under the base of the cut one front paw claw than

6
★★★★★

WARNING!!!! Traumatic place!!! Can this salon and there is a 15 years old, but with small dogs they do not know how to apply. Not only do they cut all my dog's eyelashes, they practically under the base of the cut one front paw claw than

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I like it in here. I feel that I could actually do this being a pet owner thing. I think that I will be a regular here though because I have no idea what I am doing.

6
★★★★★

I like it in here. I feel that I could actually do this being a pet owner thing. I think that I will be a regular here though because I have no idea what I am doing.

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I was so excited when I found this grooming place close to home, but was extremely disapointed with their services. When I dropped my cat off, I offered to wait while they washed her. They told me there was no need to wait, because it

6
★★★★★

I was so excited when I found this grooming place close to home, but was extremely disapointed with their services. When I dropped my cat off, I offered to wait while they washed her. They told me there was no need to wait, because it

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Fabulous place! Usually, when we kennel our dogs, they come home very needy and exhausted. I think they are exhausted because it is usually difficult to sleep in kennels. Not so this time. The dogs were clean, relaxed, happy to see us, but I didn't feel as if I had rescued them from a dog pound again! I would absolutely board them there again. I really did my research before I took them to Pet Care Plus and it paid off!

5
★★★★★

Fabulous place! Usually, when we kennel our dogs, they come home very needy and exhausted. I think they are exhausted because it is usually difficult to sleep in kennels. Not so this time. The dogs were clean, relaxed, happy to see us, but I didn't feel as if I had rescued them from a dog pound again! I would absolutely board them there again. I really did my research before I took them to Pet Care Plus and it paid off!

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I have been going to Pet Care Plus for years! I am a very satisfied customer, and I'm always referring my friends to the wonderful service they provide. Almost every month I take my dog for grooming, and they always get the job done right! I have been boarding my Yorkie as well as my Pug there for almost 6 years now, and my dogs always get excited when i drop them off. They always look forward to going back, and playing with the other dogs there. In the summer they really like to splash in the shallow end of the pool. Thanks to everyone at Pet Care Plus!

5
★★★★★

I have been going to Pet Care Plus for years! I am a very satisfied customer, and I'm always referring my friends to the wonderful service they provide. Almost every month I take my dog for grooming, and they always get the job done right! I have been boarding my Yorkie as well as my Pug there for almost 6 years now, and my dogs always get excited when i drop them off. They always look forward to going back, and playing with the other dogs there. In the summer they really like to splash in the shallow end of the pool. Thanks to everyone at Pet Care Plus!

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I am a HUGE fan of Pet Care Plus!! As someone who works in the pet care business, and KNOWS daycare and boarding facilities, I am always happy to refer my clients to Jennifer and her team at PCP. They facility is clean and well maintained, the staff is always friendly and helpful, and the dogs LOVE it!! I have referred MANY clients to Pet Care Plus for daycare, boarding, and even grooming. One of the best things about Pet Care Plus is that they have a tremendous, totally enclosed outdoor space and the city's BEST dog pool. I have visited most of the other facilities in the city and met their staff and I can tell you that Pet Care Plus is truly one of the best. Great pet care and top notch client service. I am VERY picky about where I will refer my clients and Pet Care Plus has never disappointed me. They rock.

5
★★★★★

I am a HUGE fan of Pet Care Plus!! As someone who works in the pet care business, and KNOWS daycare and boarding facilities, I am always happy to refer my clients to Jennifer and her team at PCP. They facility is clean and well maintained, the staff is always friendly and helpful, and the dogs LOVE it!! I have referred MANY clients to Pet Care Plus for daycare, boarding, and even grooming. One of the best things about Pet Care Plus is that they have a tremendous, totally enclosed outdoor space and the city's BEST dog pool. I have visited most of the other facilities in the city and met their staff and I can tell you that Pet Care Plus is truly one of the best. Great pet care and top notch client service. I am VERY picky about where I will refer my clients and Pet Care Plus has never disappointed me. They rock.

Pros: great facility, great staff, GREAT POOL!

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My dog started daycare here this week and really seems to like it. That is if being tired at the end of the day is any indication.

Anyway, I went to a few different places and this one seemed the cleanest and had the most space which I think, if I were a dog, would be big pluses so I gave it a shot. Like I said I am glad that I did. Too boot it is close to my office in Riverwest so that is good too.

5
★★★★★

My dog started daycare here this week and really seems to like it. That is if being tired at the end of the day is any indication.

Anyway, I went to a few different places and this one seemed the cleanest and had the most space which I think, if I were a dog, would be big pluses so I gave it a shot. Like I said I am glad that I did. Too boot it is close to my office in Riverwest so that is good too.

Pros: Clean, Big and Nice

Cons: none yet

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I brought my dog here over the Halloween weekend for the first time and the place was very fun upon coming in. I took a tour with my dog and the place was all decked out for Halloween. The staff very friendly and seemed to like what they were doing. There was lots of space and was clean compared to other options around. I liked that they showed me anywhere I wanted. I really wanted to see where my guy was staying. He is a Mastiff so he needs a lot of space.

Anyway, when we got dropped him off everyone was very nice again and he seemed ready to go. No issues at pickup either. Everything went well and as far as boarding places go this one was just as good as the others and less expensive.

We will go back when the need arises for sure.

5
★★★★★

I brought my dog here over the Halloween weekend for the first time and the place was very fun upon coming in. I took a tour with my dog and the place was all decked out for Halloween. The staff very friendly and seemed to like what they were doing. There was lots of space and was clean compared to other options around. I liked that they showed me anywhere I wanted. I really wanted to see where my guy was staying. He is a Mastiff so he needs a lot of space.

Anyway, when we got dropped him off everyone was very nice again and he seemed ready to go. No issues at pickup either. Everything went well and as far as boarding places go this one was just as good as the others and less expensive.

We will go back when the need arises for sure.

Pros: Fun, clean and great staff

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Excellent work
Friendly
innovative and funky ideas
Reasonable costs

Heather is great---my pup loves her!

5
★★★★★

Excellent work
Friendly
innovative and funky ideas
Reasonable costs

Heather is great---my pup loves her!

Pros: Grooming

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This was the first time I boarded Charlie as I went to the In-Laws for the first time for Christmas and he couldn't fly with us. I don't know if I was more nervous about the boarding or the trip. I would have to say in hindsight that the trip I should have made me more nervous. My dog came home after the trip and was happier than ever. It actually made me a little depressed that he didn't miss me more. Anyway, I will definitely use this place next time I need to go out of town and can't take him with me.

5
★★★★★

This was the first time I boarded Charlie as I went to the In-Laws for the first time for Christmas and he couldn't fly with us. I don't know if I was more nervous about the boarding or the trip. I would have to say in hindsight that the trip I should have made me more nervous. My dog came home after the trip and was happier than ever. It actually made me a little depressed that he didn't miss me more. Anyway, I will definitely use this place next time I need to go out of town and can't take him with me.

Pros: Nice staff and clean space

Cons: No food for sale. I needed some when I brought him.

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I just started here about a month ago and my dog loves it. I started a job where I am out of town 3 days a week and needed a place for my dog so I didn't feel like a deadbeat dog owner. Anyway, this kennel is great. Sammie loves his pals here and always comes back to me worn out and happy. To boot this is actually a fair price and the most affordable I found in my West Loop/Riverwest area. Anyway, I highly reccomend it and the manager is super too. She gives great reports when you pick up so you know just what your guy has been up to.

5
★★★★★

I just started here about a month ago and my dog loves it. I started a job where I am out of town 3 days a week and needed a place for my dog so I didn't feel like a deadbeat dog owner. Anyway, this kennel is great. Sammie loves his pals here and always comes back to me worn out and happy. To boot this is actually a fair price and the most affordable I found in my West Loop/Riverwest area. Anyway, I highly reccomend it and the manager is super too. She gives great reports when you pick up so you know just what your guy has been up to.

Pros: Value, Clean, Large

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I used this place for the first time over the Labor Day holiday. I moved to the area from the far North side and although I was very happy with my place up there the drive isn't worth it to me. This was the first place I went to but I didn't feel I had to go anywhere else. It was large, clean and the dogs looked like they were having fun during my tour and when I looked at the websites web camera. Anyway I will be back for the Turkey Day and X-Mas holidays. Look for the basset with the studded collar on the internet, he will be mine :)

5
★★★★★

I used this place for the first time over the Labor Day holiday. I moved to the area from the far North side and although I was very happy with my place up there the drive isn't worth it to me. This was the first place I went to but I didn't feel I had to go anywhere else. It was large, clean and the dogs looked like they were having fun during my tour and when I looked at the websites web camera. Anyway I will be back for the Turkey Day and X-Mas holidays. Look for the basset with the studded collar on the internet, he will be mine :)

Pros: Great location, good play area and fast service

Cons: None I could see

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I've been a long standing client of PetCare Plus and have used each one of the services it offers at one point or another over the last several years. When we lived and worked in the city, PetCare handled walking and daycare for our dogs. Since we've moved to the suburbs last year, we still make the trek into the city to take them there for boarding and grooming.
My dogs are always well cared for, very happy and eager to see their old friends and they love, love, love the doggie pool.

5
★★★★★

I've been a long standing client of PetCare Plus and have used each one of the services it offers at one point or another over the last several years. When we lived and worked in the city, PetCare handled walking and daycare for our dogs. Since we've moved to the suburbs last year, we still make the trek into the city to take them there for boarding and grooming.
My dogs are always well cared for, very happy and eager to see their old friends and they love, love, love the doggie pool.

Pros: huge, clean, modern facility, great staff, good value

Cons: no location in the suburbs :(

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I have a whipped, which we rescued from a farm, who I was sure would not do well in day care. After a HORRIBLE experience at another nearby facility, I tried Pet Care Plus and was completely satisfied. In fact, my dog whines because I can't get her out of the car quick enough for her to get inside. I highly recommend this place. It's clean, I feel my dog is safe and the staff is terrific!

5
★★★★★

I have a whipped, which we rescued from a farm, who I was sure would not do well in day care. After a HORRIBLE experience at another nearby facility, I tried Pet Care Plus and was completely satisfied. In fact, my dog whines because I can't get her out of the car quick enough for her to get inside. I highly recommend this place. It's clean, I feel my dog is safe and the staff is terrific!

Pros: Staff is very good to my dog.

.

The lady who was there when I picked up and dropped off Japhy was extremely helpful, professional and caring. She made things very convenient for me and was very sweet and attentive to my dog. When I picked him up, he was ready quickly and returned with all of his things intact and she told me all about how he was and his behavior while he was there. I really believe that someone is looking out for his best interest there! It is a little pricey but totally worth it to be able to tour their nice facility and have peace of mind that your dog is really being cared for while you're away. HIGHLY recommended!!!

5
★★★★★

The lady who was there when I picked up and dropped off Japhy was extremely helpful, professional and caring. She made things very convenient for me and was very sweet and attentive to my dog. When I picked him up, he was ready quickly and returned with all of his things intact and she told me all about how he was and his behavior while he was there. I really believe that someone is looking out for his best interest there! It is a little pricey but totally worth it to be able to tour their nice facility and have peace of mind that your dog is really being cared for while you're away. HIGHLY recommended!!!

Pros: customer service, dog care and attention, kennel area

Cons: noisy, a little pricey

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I looked over the reviews and I read alomst all of them. As I did with my competitors in the area. They all seemed good but I also went on tours of them all as well. This place really seemed to be the best all around for my dog. It was clean, large and the manager in the AM really seemed to love the dogs. I also like that I can see my dog from time to time on the webcam. Other places were either newer but smaller or downright scary. This was utilitarian from a pets perspective and that is just fine.

5
★★★★★

I looked over the reviews and I read alomst all of them. As I did with my competitors in the area. They all seemed good but I also went on tours of them all as well. This place really seemed to be the best all around for my dog. It was clean, large and the manager in the AM really seemed to love the dogs. I also like that I can see my dog from time to time on the webcam. Other places were either newer but smaller or downright scary. This was utilitarian from a pets perspective and that is just fine.

Pros: Large, friendly, clean, bright, good parking

Cons: Traffic sometimes on Lake Street

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I boarded my dogs for 3 nights and, of course, like any dog owner, I felt sad. I was afraid my dogs were not going to eat, get their meds, or play with the other dogs. But those feelings quickly vanished when the owner of Pet Care Plus texted me the next morning telling me how great they were doing. They were having such a good time with the other dogs that they didn't even notice I wasn't there. Above all, I have met the staff and toured the facility. The staff is friendly and the facility is not only huge, but clean as well. When I picked my dogs up, of course, they were happy to see me, but whenver they come back for boarding, they always wag their tails and get excited when we get there.

5
★★★★★

I boarded my dogs for 3 nights and, of course, like any dog owner, I felt sad. I was afraid my dogs were not going to eat, get their meds, or play with the other dogs. But those feelings quickly vanished when the owner of Pet Care Plus texted me the next morning telling me how great they were doing. They were having such a good time with the other dogs that they didn't even notice I wasn't there. Above all, I have met the staff and toured the facility. The staff is friendly and the facility is not only huge, but clean as well. When I picked my dogs up, of course, they were happy to see me, but whenver they come back for boarding, they always wag their tails and get excited when we get there.

Pros: Great price, clean and newly rehabbed facility, friendly staff both in the office and in the back, give medication and feedings on schedule.

Cons: close to el

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My dog loves this place. He goes to daycare 2-3 times a week and we just started using the groomer who does a great job. The price is good and the staff are very informative.

thats it, simple and short. thanks dude!

5
★★★★★

My dog loves this place. He goes to daycare 2-3 times a week and we just started using the groomer who does a great job. The price is good and the staff are very informative.

thats it, simple and short. thanks dude!

Pros: pool, parking, large outdoors

Cons: 10 min walk to el!

.

My Husband and I choose this place because the Manager really knew Dachsunds....she has 2 of her own! Our girl is just 4 months old and we were really having a hardtime pottying her and tiring her out. Alyssa made few suggestions for home and that we also try Doggie Daycare, we did and its great! Pet Care Plus is our pups new home away from home :) We love it!

5
★★★★★

My Husband and I choose this place because the Manager really knew Dachsunds....she has 2 of her own! Our girl is just 4 months old and we were really having a hardtime pottying her and tiring her out. Alyssa made few suggestions for home and that we also try Doggie Daycare, we did and its great! Pet Care Plus is our pups new home away from home :) We love it!

Pros: Knowledgable with mini breeds

Cons: none!

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I found Pet Care Plus through a friend who reccommended me. After she referred me to PCP I decided to check them out on the net. I just stared using City Search and thought I'd look here. There were a lot of great reviews and some not so good. Since my friend took her dog I decided to try it out. I have been using them for doggy daycare for about 7 weeks now and am very happy. Jennifer and her staff, to me, clearly love dogs, are well organized, the facility is clean and spacious. I wanted to come back and try this review thing and let people know they are GREAT and PCP is worth every penny! My dog literally starts barking the minute we turn on Lake St! Thumbs up from me and Max.

5
★★★★★

I found Pet Care Plus through a friend who reccommended me. After she referred me to PCP I decided to check them out on the net. I just stared using City Search and thought I'd look here. There were a lot of great reviews and some not so good. Since my friend took her dog I decided to try it out. I have been using them for doggy daycare for about 7 weeks now and am very happy. Jennifer and her staff, to me, clearly love dogs, are well organized, the facility is clean and spacious. I wanted to come back and try this review thing and let people know they are GREAT and PCP is worth every penny! My dog literally starts barking the minute we turn on Lake St! Thumbs up from me and Max.

Pros: owner run, clean and spacious

Cons: they dont take american express

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My dog Eva, a shepherd mix, has been boarded at many different facilities over the past year when I am gone on business or holiday trips. She has serious seperation anxiety and usually comes back from a boarding stay a bundle of nerves. She usually hides & does not eat for a week. Pet Care Plus is the first facility that really took her anxiety into consideration. Its the first time I have gotten back a calm and happy dog! I really am grateful to the staff for how good they were to her. They even let her spend quality time with them in the office to ease her anxiety. Eva will never board anywhere else & I will recomend them to all my friends!

5
★★★★★

My dog Eva, a shepherd mix, has been boarded at many different facilities over the past year when I am gone on business or holiday trips. She has serious seperation anxiety and usually comes back from a boarding stay a bundle of nerves. She usually hides & does not eat for a week. Pet Care Plus is the first facility that really took her anxiety into consideration. Its the first time I have gotten back a calm and happy dog! I really am grateful to the staff for how good they were to her. They even let her spend quality time with them in the office to ease her anxiety. Eva will never board anywhere else & I will recomend them to all my friends!

Pros: passionate staff

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I love pet care plus! I rescued my dog from PAWS over this last summer, and he is a bundle of energy! A few months later i had changes professionally and had less time to spend with my little boy. It was obvious that day care was necessary. Pet Care Plus came very highly recommended from my friends and I went, took a tour & watched their their web cams. Ive been taking my boy 2 or 3 times a week ever since! The people at pet care plus are wonderful! The management understands the problems facing a rescue dog as hyper as he is & work with him to improve his issues. They keep me posted on his progress & have helped me a lot on techniques i can use at home to improve upon his dominance issues. My boy loves the staff & cant wait to get in the door in the morning, at night I have to drag him out & he usually goes home & falls fast asleep, he is so exhausted! The management is very accommodating, sometimes I have to commute to the suburbs and they tolerate my late pickups when traffic is uncooperative. I have recommended them to all my friends with dogs, and everyone I know who has used them for boarding or daycare has been similarly impressed.

5
★★★★★

I love pet care plus! I rescued my dog from PAWS over this last summer, and he is a bundle of energy! A few months later i had changes professionally and had less time to spend with my little boy. It was obvious that day care was necessary. Pet Care Plus came very highly recommended from my friends and I went, took a tour & watched their their web cams. Ive been taking my boy 2 or 3 times a week ever since! The people at pet care plus are wonderful! The management understands the problems facing a rescue dog as hyper as he is & work with him to improve his issues. They keep me posted on his progress & have helped me a lot on techniques i can use at home to improve upon his dominance issues. My boy loves the staff & cant wait to get in the door in the morning, at night I have to drag him out & he usually goes home & falls fast asleep, he is so exhausted! The management is very accommodating, sometimes I have to commute to the suburbs and they tolerate my late pickups when traffic is uncooperative. I have recommended them to all my friends with dogs, and everyone I know who has used them for boarding or daycare has been similarly impressed.

Pros: they put up with my changing schedule

Cons: no webcams indoors!

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I just moved here from Florida and was referred to Pet Care Plus through co-workers who were told about them from their vet. I am an older woman who hates the cold but had to move here to take care of an ailing family member. To make a long story short my dog needs her exercise and I am unable to give it to her since I lost my backyard. Needless to say when I arrived at Pet Care Plus it was very busy as owners were arriving to pick up their pets. The manager told me that she would be happy to show me around even though she appeared very busy. She indicated that they have an open door policy and would do her best to accomodate me. I just wanted to write a little review because this site has really helped me find the right services for me being new to a large city. This place has become quite a find for me. My little girl wags her tail every Tuesday and Thursday when I wake up. She actually knows the days she is going to play with her doggie buddies. The staff is always cheerful and welcoming and give a full report on her day of play. I am truly glad I found such a facility.

5
★★★★★

I just moved here from Florida and was referred to Pet Care Plus through co-workers who were told about them from their vet. I am an older woman who hates the cold but had to move here to take care of an ailing family member. To make a long story short my dog needs her exercise and I am unable to give it to her since I lost my backyard. Needless to say when I arrived at Pet Care Plus it was very busy as owners were arriving to pick up their pets. The manager told me that she would be happy to show me around even though she appeared very busy. She indicated that they have an open door policy and would do her best to accomodate me. I just wanted to write a little review because this site has really helped me find the right services for me being new to a large city. This place has become quite a find for me. My little girl wags her tail every Tuesday and Thursday when I wake up. She actually knows the days she is going to play with her doggie buddies. The staff is always cheerful and welcoming and give a full report on her day of play. I am truly glad I found such a facility.

Pros: Friendly staff, Clean and welcoming. Great parking staff who cares

Cons: could not find a one!

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I just used this company over Thanksgiving for the 1st time. The place I was using had little outside space for my Lab Rosie to run. This place is HUGE outside! In addition, I really like the suites they have instead of the old school cages and homemade suites my other place had. They were very organized, super clean and genuinely loved Rosie :) I plan to use them again over New Years and for future business trips I have next year.

5
★★★★★

I just used this company over Thanksgiving for the 1st time. The place I was using had little outside space for my Lab Rosie to run. This place is HUGE outside! In addition, I really like the suites they have instead of the old school cages and homemade suites my other place had. They were very organized, super clean and genuinely loved Rosie :) I plan to use them again over New Years and for future business trips I have next year.

Pros: Great Price!

Cons: Can't think of any!

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I just started using their service for boarding because my new job requires me to be on the road a lot. I really liked their accomodations. My dog had never been in a cage before and the rooms they have are a great alternative. The outdoor space was also great, it really gave my dog the space to run. The staff really seemed like they were hands on with the dogs and the place was really clean.

5
★★★★★

I just started using their service for boarding because my new job requires me to be on the road a lot. I really liked their accomodations. My dog had never been in a cage before and the rooms they have are a great alternative. The outdoor space was also great, it really gave my dog the space to run. The staff really seemed like they were hands on with the dogs and the place was really clean.

Pros: Great prices, accomodations and PARKING!

Cons: My dog doesnt like the pool! :(

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I had my dog there when this location was West Loop Canine Club. After PCP took over I kept my dog there, and rode out all the bumps along the way because the place was convenient for me and my dog was happy enough.
However, in the past two months the place has experienced tremendous turnover and the replacements are not good. Not good at all. I know this type of business has turnover, but no one knows my dog anymore, I don't feel like it's safe, I don't like the owner, and there is just nothing redeeming about it at all. And, to top it off, the owner raised the prices, and rumor has it she will be doing it again after the "renovations" are completed. Raising the prices for what? There are no extra services going to me or my dog. I don't bring my dog there to help the owner pay her bills. She is odd.
There are so many reasons to take your dog to daycare, especially in the city. And there are so many options. I still cannot for the life of me understand why anyone would walk into PCP and choose to take their dog there. The two competitors a few blocks in each direction are so much better than PCP, and I really challenge people to look around as you would look around for a condo. Check it out, talk to people, if possible talk to the employees. Do they look happy and clean or do they look ragged and dirty? You can tell a lot about a place by looking at the employees. And of course how clean is the place, how many staff members are there? The managers are clueless...they tell you what you want to hear.
It seems to me the positive reviews go back to that one who stated the owner pays clients to write reviews. All the negative remarks are consistently removed from this site, and I am very suspicious. We've all heard the story about her former manager and I bet she plays the same story to CitySearch.
Truth is, the bad reviews are also reviews, and should be left on here. It takes time to do this, and people's opinions should be respected. It helps. And it's fair.

1
★☆☆☆☆

I had my dog there when this location was West Loop Canine Club. After PCP took over I kept my dog there, and rode out all the bumps along the way because the place was convenient for me and my dog was happy enough.
However, in the past two months the place has experienced tremendous turnover and the replacements are not good. Not good at all. I know this type of business has turnover, but no one knows my dog anymore, I don't feel like it's safe, I don't like the owner, and there is just nothing redeeming about it at all. And, to top it off, the owner raised the prices, and rumor has it she will be doing it again after the "renovations" are completed. Raising the prices for what? There are no extra services going to me or my dog. I don't bring my dog there to help the owner pay her bills. She is odd.
There are so many reasons to take your dog to daycare, especially in the city. And there are so many options. I still cannot for the life of me understand why anyone would walk into PCP and choose to take their dog there. The two competitors a few blocks in each direction are so much better than PCP, and I really challenge people to look around as you would look around for a condo. Check it out, talk to people, if possible talk to the employees. Do they look happy and clean or do they look ragged and dirty? You can tell a lot about a place by looking at the employees. And of course how clean is the place, how many staff members are there? The managers are clueless...they tell you what you want to hear.
It seems to me the positive reviews go back to that one who stated the owner pays clients to write reviews. All the negative remarks are consistently removed from this site, and I am very suspicious. We've all heard the story about her former manager and I bet she plays the same story to CitySearch.
Truth is, the bad reviews are also reviews, and should be left on here. It takes time to do this, and people's opinions should be respected. It helps. And it's fair.

Pros: space

Cons: costs, quality, owner, manager, train, lack of cleanliness

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I recently adopted a dog from a shelter and was hesitant upon bringing her to daycare. But from the second I walked in I was greeted by friendly and knowledgeable staff. They asked me a lot of questions about my dog instead of just taking her in the back to join the "pack". They even called me mid day and reported her progress to ease my concerns. Each time I brought her back she seemed more and more comfortable and now when we pull up to the facility she practically pulls me into the door. To me its a great success story and I recommend this facility to others. It is also the best I found as far as pricing and amount of time that the dogs actually play throughout the day.

5
★★★★★

I recently adopted a dog from a shelter and was hesitant upon bringing her to daycare. But from the second I walked in I was greeted by friendly and knowledgeable staff. They asked me a lot of questions about my dog instead of just taking her in the back to join the "pack". They even called me mid day and reported her progress to ease my concerns. Each time I brought her back she seemed more and more comfortable and now when we pull up to the facility she practically pulls me into the door. To me its a great success story and I recommend this facility to others. It is also the best I found as far as pricing and amount of time that the dogs actually play throughout the day.

Pros: great staff and prices

Cons: A litle bit of a drive for me but worth it

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I have been bringing my pup to Pet Care plus for the last few months and I haven't experienced what these other reviews are talking about. All I know is that I drop my puppy off, and pick him up and I have never had any problems or experienced what others are saying. The staff has been friendly and seemingly organized. I am going to continue to go there, and if you are looking at these reviews trying to decide, give them the benefit of the doubt. The place is spacious and they do their best to make sure your dog is well taken care of.

5
★★★★★

I have been bringing my pup to Pet Care plus for the last few months and I haven't experienced what these other reviews are talking about. All I know is that I drop my puppy off, and pick him up and I have never had any problems or experienced what others are saying. The staff has been friendly and seemingly organized. I am going to continue to go there, and if you are looking at these reviews trying to decide, give them the benefit of the doubt. The place is spacious and they do their best to make sure your dog is well taken care of.

Pros: spacious, convienent location

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This place is great for all dogs of all types with their personality and size specific areas. My rottie comes home tired. He does jump on me when he gets out (only because the staff is less strict about this during play than his mom!) but is just as eager to get there when he knows he's going in the morning. As soon as we make a left on Lake Street he stands up in the car and starts wagging his tail! By the second day he didn't even look back at me =( when I left him. For regulars, and the staff knows and reports little nuances that even an owner might not pick up on (like my dogs occasional slight limp due to arthritis) which let's me know 1) they care and 2) they are watching. They idetifywhat each dog needs to be the best socialized (for my dog it's 20 minutes of hard playtime before being put with the others) and address these needs every day. Highly recommend.

5
★★★★★

This place is great for all dogs of all types with their personality and size specific areas. My rottie comes home tired. He does jump on me when he gets out (only because the staff is less strict about this during play than his mom!) but is just as eager to get there when he knows he's going in the morning. As soon as we make a left on Lake Street he stands up in the car and starts wagging his tail! By the second day he didn't even look back at me =( when I left him. For regulars, and the staff knows and reports little nuances that even an owner might not pick up on (like my dogs occasional slight limp due to arthritis) which let's me know 1) they care and 2) they are watching. They idetifywhat each dog needs to be the best socialized (for my dog it's 20 minutes of hard playtime before being put with the others) and address these needs every day. Highly recommend.

Pros: Areas for diferent size/temperment/age

Cons: Office area isn't fufu enough for me, but my dog doesn't seem to care.

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My dog loves this place!! She gets that goofy tired happy smile after a long day of playing with her puppy pals. The staff seems to care so much about her and all of the dogs that go. They are always responsive and helpful!! Bonus: They offer great packages on everything (daycare, baths, etc) and that helps keep sending our dog affordable, too!

5
★★★★★

My dog loves this place!! She gets that goofy tired happy smile after a long day of playing with her puppy pals. The staff seems to care so much about her and all of the dogs that go. They are always responsive and helpful!! Bonus: They offer great packages on everything (daycare, baths, etc) and that helps keep sending our dog affordable, too!

Pros: Great caring staff, large space to play, Service packages

Cons: None!

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I've been going to PetCare Plus for several years. I was a former West Loop Canine client and when PCP took over the location they did a nice job of cleaning it up. The staff has always been friendly and they definitely have gotten to know my dogs. My dogs love going there.. they pull me to the door from the car every time and they come home pooped out. I love the fact that they put a pool in and they offer a lot of services like pickup, grooming, boarding etc. This place isn't fancy like some of the other phoofy dog shops you'll see- but my dogs have a great time and that's all that matters!

5
★★★★★

I've been going to PetCare Plus for several years. I was a former West Loop Canine client and when PCP took over the location they did a nice job of cleaning it up. The staff has always been friendly and they definitely have gotten to know my dogs. My dogs love going there.. they pull me to the door from the car every time and they come home pooped out. I love the fact that they put a pool in and they offer a lot of services like pickup, grooming, boarding etc. This place isn't fancy like some of the other phoofy dog shops you'll see- but my dogs have a great time and that's all that matters!

Pros: The swimming pool for dogs (among other things)

Cons: the train is noisy but it bothers me more than my dogs!

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My dog has been going to Pet Care Plus 3 days a week for over a year now. He absoltuely loves it! He plays all day and swims in the dog pool in the summer time! There is even a web cam so that I can see my dog playing all day in their huge outdoor area spaces. They accomodate big dogs, little dogs, dogs with special needs, older dogs, etc. Pet Care Plus is continuously making improvements to their facilities and their service and the experience we have there only gets better and better. The staff is honest and genuine. I feel that they care about us..not just as customers; they highly respect the indivdual person and the dog!

5
★★★★★

My dog has been going to Pet Care Plus 3 days a week for over a year now. He absoltuely loves it! He plays all day and swims in the dog pool in the summer time! There is even a web cam so that I can see my dog playing all day in their huge outdoor area spaces. They accomodate big dogs, little dogs, dogs with special needs, older dogs, etc. Pet Care Plus is continuously making improvements to their facilities and their service and the experience we have there only gets better and better. The staff is honest and genuine. I feel that they care about us..not just as customers; they highly respect the indivdual person and the dog!

Pros: Best value in town, honest and caring owner and staff.

Cons: None.

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Only the best will do for my dog and Pet care delivers. i've been very happy with the service the staff has given to my hyper beagle. My dog usually doesnt get a long with strange dogs but they did a great job to make him feel comfortable. I asked a lot of questions to the girl there and she answered all my concerns. This place is huge and your dog has lots of room to play. in the summer they open up the pool and I even saw one of the staff members out there playing in the waterr with the dogs. I think my dog would be a lot happier & slimmer if he could come here more often. Also, they have a loading zone in front for easy dropoffs which all pet services should have.

3
★★★☆☆

Only the best will do for my dog and Pet care delivers. i've been very happy with the service the staff has given to my hyper beagle. My dog usually doesnt get a long with strange dogs but they did a great job to make him feel comfortable. I asked a lot of questions to the girl there and she answered all my concerns. This place is huge and your dog has lots of room to play. in the summer they open up the pool and I even saw one of the staff members out there playing in the waterr with the dogs. I think my dog would be a lot happier & slimmer if he could come here more often. Also, they have a loading zone in front for easy dropoffs which all pet services should have.

Pros: loading zone, pool, staff

Cons: none

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I've owned dogs for 50 years and these people really care and go out of their way to keep dogs occupied and happy when away from home, the swimming area is an outstanding opportunity for our Lab, the place is kept very clean and outdoor areas give the pets plenty of room to roam. Outstanding.

5
★★★★★

I've owned dogs for 50 years and these people really care and go out of their way to keep dogs occupied and happy when away from home, the swimming area is an outstanding opportunity for our Lab, the place is kept very clean and outdoor areas give the pets plenty of room to roam. Outstanding.

Pros: Swimming area for pets

Cons: Havn't experienced any.

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I have nothing but good words to say about Pet Care Plus. I had an emergency and had to board my dog for a few days. I have never left my dog over night, but the staff and management assured me that they would take great care of her. They called me everyday with an update of how she was doing. She doesn't do good with other dogs, so they took her out on private walks and play time several times a day. The rest of the day she spent lounging in the offices. They truely cared about my dog's well being. I now see why they have been in business for so many years!!

5
★★★★★

I have nothing but good words to say about Pet Care Plus. I had an emergency and had to board my dog for a few days. I have never left my dog over night, but the staff and management assured me that they would take great care of her. They called me everyday with an update of how she was doing. She doesn't do good with other dogs, so they took her out on private walks and play time several times a day. The rest of the day she spent lounging in the offices. They truely cared about my dog's well being. I now see why they have been in business for so many years!!

Pros: personalized services

Cons: I missed her!

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I left my 8 month old boxer here over the holidays and was very pleased with the service I received. The place was extremly clean and organized. The staff was great and seemed to have much knowledge and experience with dogs. It put my mind at ease knowing I could watch him all day on the webcam while I was away. I have been to several other dog kennels and nothing compares to this place!

5
★★★★★

I left my 8 month old boxer here over the holidays and was very pleased with the service I received. The place was extremly clean and organized. The staff was great and seemed to have much knowledge and experience with dogs. It put my mind at ease knowing I could watch him all day on the webcam while I was away. I have been to several other dog kennels and nothing compares to this place!

Pros: Huge play areas, caring staff, webcam

Cons: none

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I left my dog here just over the holiday since I was at several parties and in the burbs. It was good because my dog got to stay one day before hand on them to test the place out. he really seemed to like it so it put my mind at ease. The staff told me all about his day so I really like the feedback.

5
★★★★★

I left my dog here just over the holiday since I was at several parties and in the burbs. It was good because my dog got to stay one day before hand on them to test the place out. he really seemed to like it so it put my mind at ease. The staff told me all about his day so I really like the feedback.

Pros: Good Parking, free trial

Cons: Hard to find

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I took my Lab here when I was going out of the town for the weekend and my friend wasn't available to watch her. Usually I am a little wary of kennels but I did a little checking and this place seemed to have the most based on their website. When I went in for the free day of daycare trial it was as advertised. It was big enough for her to run and burn off energy during the day, as clean as you could hope a kennel to be, had web access to watch her if I were to be near a computer and in the summer the dogs can even have swimming breaks. They could have sit her at home but it was cheaper to board and I am always watching the pennies. I would use them again for sure if the need came up as the price was the best in the area to boot.

5
★★★★★

I took my Lab here when I was going out of the town for the weekend and my friend wasn't available to watch her. Usually I am a little wary of kennels but I did a little checking and this place seemed to have the most based on their website. When I went in for the free day of daycare trial it was as advertised. It was big enough for her to run and burn off energy during the day, as clean as you could hope a kennel to be, had web access to watch her if I were to be near a computer and in the summer the dogs can even have swimming breaks. They could have sit her at home but it was cheaper to board and I am always watching the pennies. I would use them again for sure if the need came up as the price was the best in the area to boot.

Pros: Lots of space for the animals, plenty of parking, clean

Cons: My home is best.

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My Husband and I recently went out of town for Thanksgiving and needed to board our Pug Bentley. We were recommended by our vet. to a few places and choose Pet Care Plus because it had a special area for small and big dogs which was key for us. Bentley was the runt of the litter and it was important to us that he play with the smaller guys. The Manager suggested a few days of daycare to get him used to the facility since he has never boarded anywhere before. It was great! He got to run inside and outside with many other smaller dogs that he really liked and got along with well. Not to mention the first day was complimentary!! When we picked him up last Saturday he was happy and wagging his tail. He also was on medication for an ear infection and we needed them to clean his ears twice a day and give him pills. It was really nice knowing they could handle such a request, especially around the holidays. I would highly recommend this kennel for Boarding and Daycare!! The staff were great and very knowledgeable.

5
★★★★★

My Husband and I recently went out of town for Thanksgiving and needed to board our Pug Bentley. We were recommended by our vet. to a few places and choose Pet Care Plus because it had a special area for small and big dogs which was key for us. Bentley was the runt of the litter and it was important to us that he play with the smaller guys. The Manager suggested a few days of daycare to get him used to the facility since he has never boarded anywhere before. It was great! He got to run inside and outside with many other smaller dogs that he really liked and got along with well. Not to mention the first day was complimentary!! When we picked him up last Saturday he was happy and wagging his tail. He also was on medication for an ear infection and we needed them to clean his ears twice a day and give him pills. It was really nice knowing they could handle such a request, especially around the holidays. I would highly recommend this kennel for Boarding and Daycare!! The staff were great and very knowledgeable.

Pros: Staff, Facilities, Playtime, Medical Care

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This is the best pet business in the Chicagoland area. The outside area, pool, kennel, staff, and overall layout is the best that I've seen. We have 3 dogs who absolutely LOVE everything about day care! They are happy and taken care of just as good as we do at home. I couldn't ask for anything more and the owner has a heart of gold! I've never met a person more committed to the welfare of animals in my life! She has a large kennel for resue dogs and has shelled out thousands of her own dollars in vet bills, food and care for hundreds of dogs. If you want a place to bring your dogs, this is for you!

5
★★★★★

This is the best pet business in the Chicagoland area. The outside area, pool, kennel, staff, and overall layout is the best that I've seen. We have 3 dogs who absolutely LOVE everything about day care! They are happy and taken care of just as good as we do at home. I couldn't ask for anything more and the owner has a heart of gold! I've never met a person more committed to the welfare of animals in my life! She has a large kennel for resue dogs and has shelled out thousands of her own dollars in vet bills, food and care for hundreds of dogs. If you want a place to bring your dogs, this is for you!

Pros: Knowledgable staff, VERY CLEAN, friendly atmosphere and VERY SAFE!

Cons: Not a one!

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I started using Pet Care Plus this summer for daycare and boarding. I have had only positive experiences with the staff and management at this fabulous facility. Every employee has had significant experience with animals and most of them have canine companions of their own. My dog loves to go daycare and gets excited every morning when we get close to the facility. He loves the pool, the boneyard and, most important, he loves the staff! At least two of the employees are in the pre-vet programs at their respective universities, but all of the staff are dog lovers and take excellent care of the animals. They know all the dogs by name. The facility is clean, the cages are clean and the outdoor play areas are clean. Did I mention it was clean? There are a variety of areas that the dogs can play in, such as the large area in front where the dogs play "fetch" with the staff. I feel comfortable knowing that the dogs are kept on a schedule and that I can check in via webcam anytime I want. My charges are correct and the bills are delivered promptly. I used their boarding services for a week in July while I was on vacation. Everything went well and my dog was given a bath before I picked him up on his last day of boarding. I am thrilled to have found such a wonderful place to leave my dog for the day or for the week.

5
★★★★★

I started using Pet Care Plus this summer for daycare and boarding. I have had only positive experiences with the staff and management at this fabulous facility. Every employee has had significant experience with animals and most of them have canine companions of their own. My dog loves to go daycare and gets excited every morning when we get close to the facility. He loves the pool, the boneyard and, most important, he loves the staff! At least two of the employees are in the pre-vet programs at their respective universities, but all of the staff are dog lovers and take excellent care of the animals. They know all the dogs by name. The facility is clean, the cages are clean and the outdoor play areas are clean. Did I mention it was clean? There are a variety of areas that the dogs can play in, such as the large area in front where the dogs play "fetch" with the staff. I feel comfortable knowing that the dogs are kept on a schedule and that I can check in via webcam anytime I want. My charges are correct and the bills are delivered promptly. I used their boarding services for a week in July while I was on vacation. Everything went well and my dog was given a bath before I picked him up on his last day of boarding. I am thrilled to have found such a wonderful place to leave my dog for the day or for the week.

Pros: great staff

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I just began using this service not to long ago for doggy daycare. I didn't really think it mattered all that much where my dog went as he was just going to hang out but this place is great. Not only can I watch on my computer while at work but not to long after I started they moved about 1 minute away and the place is even better. It is bigger which is great for my active dog. But they have separate areas for small dogs so he plays with dogs his size. Also the staff is great and always point out anything with my dog that they think I should know. It is the personal attention that I like. Like they really spend time with the animals not just stick them in an area to play. I would highly recommend them.

5
★★★★★

I just began using this service not to long ago for doggy daycare. I didn't really think it mattered all that much where my dog went as he was just going to hang out but this place is great. Not only can I watch on my computer while at work but not to long after I started they moved about 1 minute away and the place is even better. It is bigger which is great for my active dog. But they have separate areas for small dogs so he plays with dogs his size. Also the staff is great and always point out anything with my dog that they think I should know. It is the personal attention that I like. Like they really spend time with the animals not just stick them in an area to play. I would highly recommend them.

Pros: Personal, Huge, Inexpensive

Cons: None yet.

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I took my dog here to board for a night when my regular boarding kennel was sold to another business. I really liked the service I got. It was very catered to my dog since they were a smaller business they were able to take care of my dog like it was their own rather than a cog in the machine. I never realized this when I was going to my regular place but bigger is not always better. No I take him here all the time and even use the daycare every now and then. They offer individual pick up too which is nice not to have my dog in a van for four hours a day going to and from daycare. They also offer the basics as far as food for your pet if your in a pinch.

5
★★★★★

I took my dog here to board for a night when my regular boarding kennel was sold to another business. I really liked the service I got. It was very catered to my dog since they were a smaller business they were able to take care of my dog like it was their own rather than a cog in the machine. I never realized this when I was going to my regular place but bigger is not always better. No I take him here all the time and even use the daycare every now and then. They offer individual pick up too which is nice not to have my dog in a van for four hours a day going to and from daycare. They also offer the basics as far as food for your pet if your in a pinch.

Pros: Clean, Location, Price

Editorial from

West Loop all-in-one doggy-palace: Grooming, boarding, daycare, training, and pet supplies are available for the enthusiastic owner.

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