Hilton Chicago

★★★★☆
  • 720 South Michigan Avenue

    Chicago, IL 60605

    Map & Directions
  • 312-922-4400

About Hilton Chicago

Categories
  • Hotels & Motels
  • Wedding Sites
  • Meeting Facilities
  • Wedding Banquet Catering
Hours
M-Su 24hr
Special Offer
STOP CLICKING AROUND
Keywords
  • Hilton Chicago
  • Downtown Chicago Hotels
  • Wedding Venues
  • Hotel near Soldier Field
Specialties
  • Wedding Planning
  • Valet Service
  • Rooms And Suites
  • Restaurants
  • Pools
  • Meeting Facilities
  • Lodging
  • Inns
  • Hilton Hotels
  • High-Speed Internet Access
  • Fitness Facility
  • Business Center
  • Bed And Breakfast Offer
Payment Options
  • American Express
  • Cash
  • Diners Club
  • Discover
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • Hilton Hotels & Resorts
Services
  • hotel
  • resort
  • restaurants
  • indoor pool
  • fitness center
  • conference space
  • wedding and event facilities

Hotels & Travel

Hotels & Travel
More choices in Chicago:
Resultset_next

Swissotel Chicago

323 E Upper Wacker Dr Chicago, IL

Resultset_next

SP+ Parking @ Chicago`s Essex Inn

800 S Michigan Ave Chicago, IL

Hilton Chicago Guest Rooms
Hilton Chicago Hotel Suites

Guest Rooms

Rest-filled nights and productive days. Each of our Chicago hotel rooms feature an in-room computer with WiFi access available and 32-inch flat-screen TV. Choose from a selection of accommodations including two beds and two baths, rooms with free WiFi, and fitness center and lakeview rooms.
    4.0 16
    Hi! Sign in to let us know how Hilton Chicago was?
    Write a Review
    .

    There are numerous other hotels in the area that are worth your time and money. This place nitpicks everything and expects you to pay for it. $5 for a Vitamin Water? $6 for a bottle of water? You have to be kidding me. The kicker was when I received a bill of $1.50 for a phone call. $1.50!! Go somewhere else that will actually appreciate you during your stay in Chicago.

    2
    ★★☆☆☆

    There are numerous other hotels in the area that are worth your time and money. This place nitpicks everything and expects you to pay for it. $5 for a Vitamin Water? $6 for a bottle of water? You have to be kidding me. The kicker was when I received a bill of $1.50 for a phone call. $1.50!! Go somewhere else that will actually appreciate you during your stay in Chicago.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    We held a conference here and they were very accommodating, the meeting space we ample and we linked to an underground tunnel full of restaurant and shopped which our attendees loved.

    4
    ★★★★☆

    We held a conference here and they were very accommodating, the meeting space we ample and we linked to an underground tunnel full of restaurant and shopped which our attendees loved.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    For a hotel that seems to be going to great lengths to appear ""luxe,"" the Chicago Hilton scrimps on basic ammenities. Come prepared to pay at least an additional $25.00 for day if you want to be all fancy and have internet access. Count on $50.00 to use a treadmill. Don't count on having the correct number of beds on your room. Be prepared for slow elevators, and to have to transfer elevators if you're on the upper floors. Try not to think of how perhaps they could have forgone the TV's in the elevators and instead provided guests with, oh, I dunno, a decent fitness center and internet access. If that's what you're looking for, you should've stayed at a quality inn.

    0
    ★☆☆☆☆

    For a hotel that seems to be going to great lengths to appear ""luxe,"" the Chicago Hilton scrimps on basic ammenities. Come prepared to pay at least an additional $25.00 for day if you want to be all fancy and have internet access. Count on $50.00 to use a treadmill. Don't count on having the correct number of beds on your room. Be prepared for slow elevators, and to have to transfer elevators if you're on the upper floors. Try not to think of how perhaps they could have forgone the TV's in the elevators and instead provided guests with, oh, I dunno, a decent fitness center and internet access. If that's what you're looking for, you should've stayed at a quality inn.

    Pros: Comfortable beds

    Cons: Poor value for the money

    .

    My coworkers and I stayed Sunday, March 8th - Thursday, March 12th for PITTCON. Upon arrival my co-worker and I were not treated nice by Shawn at the reception desk. We booked our rooms through a travel agent and the agent did not cancel the original reservation for Saturday. This is not Hilton's fault but Shawn treated my co-worker and I like it was all some evil plot against her. Not once did she smile at us and she acted as if the entire event was a burden. Luckily, her supervisor, Sylvia, was pleasant and understanding. I knew that I needed to take up the discrepancy with the travel agent but Shawn was intent on making the process painful. We were then charged a $25 (per room) ""reinstatement fee"" as well as a $20 (per room) early check in fee. Also, internet access is $19.99 per day. I've stayed in all types of hotels... and I've never been charged such a fee. $20 a day for internet is ridiculous. With that being said, Alicia took my breakfast order every evening before I went to bed and she was delightful. The breakfast was wonderful although, again, there was an odd fee. I understand gratuity but then a $5 delivery fee to your room? The cheesburger was EXCELLENT! The quality of the room is average. The total fees I paid, just for my room, for a 3 night stay is $115.00. We definitely will not use this hotel again for PITTCON. It's just not worth it.

    1
    ★★☆☆☆

    My coworkers and I stayed Sunday, March 8th - Thursday, March 12th for PITTCON. Upon arrival my co-worker and I were not treated nice by Shawn at the reception desk. We booked our rooms through a travel agent and the agent did not cancel the original reservation for Saturday. This is not Hilton's fault but Shawn treated my co-worker and I like it was all some evil plot against her. Not once did she smile at us and she acted as if the entire event was a burden. Luckily, her supervisor, Sylvia, was pleasant and understanding. I knew that I needed to take up the discrepancy with the travel agent but Shawn was intent on making the process painful. We were then charged a $25 (per room) ""reinstatement fee"" as well as a $20 (per room) early check in fee. Also, internet access is $19.99 per day. I've stayed in all types of hotels... and I've never been charged such a fee. $20 a day for internet is ridiculous. With that being said, Alicia took my breakfast order every evening before I went to bed and she was delightful. The breakfast was wonderful although, again, there was an odd fee. I understand gratuity but then a $5 delivery fee to your room? The cheesburger was EXCELLENT! The quality of the room is average. The total fees I paid, just for my room, for a 3 night stay is $115.00. We definitely will not use this hotel again for PITTCON. It's just not worth it.

    Pros: Good location for McCormick Place Convention Center

    Cons: Front Desk Receptionist and fees for EVERYTHING!

    .

    We stayed here on a recent trip to Chicago and took advantage of the nominal charge to upgrade to a suite. It was one of the largest rooms I've stayed in and the bed was ridiculously comfortable.

    4
    ★★★★☆

    We stayed here on a recent trip to Chicago and took advantage of the nominal charge to upgrade to a suite. It was one of the largest rooms I've stayed in and the bed was ridiculously comfortable.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    We stayed one night in June (before Taste of Chicago) as a relaxing retreat to the city. Being from the suburbs of Chicago, and having extensive travel experience, I felt the Hilton was a safe bet and reasonably priced for our one night stay. \r\nI was impressed by the location, but disappointed by the hotel itself. This particular location seems to be more like a glorified convention hall. There are few places to sit and relax in the public portion of the hotel because there are event areas and bars/restaurants taking up most of the downstairs space. The registration area is claustrophobic and inefficient. Our room was not ready for check in at 3pm, and we were promised that we would be called in 20 minutes. 3 trips to the desk (after waiting in line again and again), and 1 hour 20 minutes later, we were given keys to our ""upgraded for your trouble"" room. \r\nThere was a room service platter sitting outside our room when we got there, and it was still sitting there when we left the next day. There was only a stand-up shower, and there was no place to put shampoo except the floor. We received a bill under the door for $85 that referenced food we didn't eat. When I called to inquire about the charge, they stated that it was for minibar charges. We had not used the minibar, and no one had been in my room to check the minibar usage.\r\nThe staff was distracted and unaccomodating. The room was only okay. Overall, I was not satisfied with my stay, and I will reserve at Swissotel (which I have stayed in and LOVED) the next time I overnight in the city.

    1
    ★★☆☆☆

    We stayed one night in June (before Taste of Chicago) as a relaxing retreat to the city. Being from the suburbs of Chicago, and having extensive travel experience, I felt the Hilton was a safe bet and reasonably priced for our one night stay. \r\nI was impressed by the location, but disappointed by the hotel itself. This particular location seems to be more like a glorified convention hall. There are few places to sit and relax in the public portion of the hotel because there are event areas and bars/restaurants taking up most of the downstairs space. The registration area is claustrophobic and inefficient. Our room was not ready for check in at 3pm, and we were promised that we would be called in 20 minutes. 3 trips to the desk (after waiting in line again and again), and 1 hour 20 minutes later, we were given keys to our ""upgraded for your trouble"" room. \r\nThere was a room service platter sitting outside our room when we got there, and it was still sitting there when we left the next day. There was only a stand-up shower, and there was no place to put shampoo except the floor. We received a bill under the door for $85 that referenced food we didn't eat. When I called to inquire about the charge, they stated that it was for minibar charges. We had not used the minibar, and no one had been in my room to check the minibar usage.\r\nThe staff was distracted and unaccomodating. The room was only okay. Overall, I was not satisfied with my stay, and I will reserve at Swissotel (which I have stayed in and LOVED) the next time I overnight in the city.

    Pros: Location

    Cons: stuffy staff, dirty, overpriced

    .

    This really is a beautiful hotel. We have stayed in it several times while attending conferences. That is the catch, when it is on an expense account, it is great. But their prices are just out of line for out-of-pocket travelers (I think expense accounts are their market). It isn't the room rates that are so shocking, but rather the food, alcohol, extras. $4 for 8 ounces of milk (a small carton like you would get at a school cafeteria), $4 for a small bottle of soda (mini bottle). $15 for a appetizer of 3 medium shrimp. All fine if you dont have to pay for it (we didn't luckily), but insane if you have to. Otherwise, its a very nice hotel. The staff is so polite and helpful at every interaction. And the rooms are comfortable (although we only ended up with a view once, sadly). The food is just ok, honestly. Maybe a small step above standard hotel food. Overall its a really nice place to stay, as long as you can avoid having to pay for all the extras.

    2
    ★★★★☆

    This really is a beautiful hotel. We have stayed in it several times while attending conferences. That is the catch, when it is on an expense account, it is great. But their prices are just out of line for out-of-pocket travelers (I think expense accounts are their market). It isn't the room rates that are so shocking, but rather the food, alcohol, extras. $4 for 8 ounces of milk (a small carton like you would get at a school cafeteria), $4 for a small bottle of soda (mini bottle). $15 for a appetizer of 3 medium shrimp. All fine if you dont have to pay for it (we didn't luckily), but insane if you have to. Otherwise, its a very nice hotel. The staff is so polite and helpful at every interaction. And the rooms are comfortable (although we only ended up with a view once, sadly). The food is just ok, honestly. Maybe a small step above standard hotel food. Overall its a really nice place to stay, as long as you can avoid having to pay for all the extras.

    Pros: Beautiful, comfortable, great staff!, wonderful views in some rooms

    Cons: cost for beverages/food/extras

    .

    This hotel offers a great value for visitors. It is very charming and historic. Close to Millenium Park.

    2
    ★★★★★

    This hotel offers a great value for visitors. It is very charming and historic. Close to Millenium Park.

    Pros: Good value-very historic

    .

    This hotel was outstanding. Every employee we encountered was extremely friendly and helpful. Very comfortable room, clean, cared for. The location for sightseeing is very good. I would stay there again in a second. Easy access for cabs, subway etc.

    2
    ★★★★★

    This hotel was outstanding. Every employee we encountered was extremely friendly and helpful. Very comfortable room, clean, cared for. The location for sightseeing is very good. I would stay there again in a second. Easy access for cabs, subway etc.

    Pros: Excellent service, clean, location

    Cons: Expensive restaurants

    .

    I dont know if I can say enough about how much fun we had at this hotel. It was a smaller sized room (king bed) but it had large windows, a view, a great bed, many payperview movies, great room service, a nice amout of storage for suitcases and cloths, overall a great room.\n\nThe staff was absolutly the best. Everyone of them was friendly, helpful and seemed to be doing their best. I had an occasion to talk to a few of them and they had all reported working at the hilton for 10 to 20 years. I think that says alot about how the hilton must treat their employees.\n\nThe area the hotel is in is wonderful. In walking distance to many wonderful places. But if you need a cab, all you need to do is walk out the front door and the doorman will get you one.

    2
    ★★★★★

    I dont know if I can say enough about how much fun we had at this hotel. It was a smaller sized room (king bed) but it had large windows, a view, a great bed, many payperview movies, great room service, a nice amout of storage for suitcases and cloths, overall a great room.\n\nThe staff was absolutly the best. Everyone of them was friendly, helpful and seemed to be doing their best. I had an occasion to talk to a few of them and they had all reported working at the hilton for 10 to 20 years. I think that says alot about how the hilton must treat their employees.\n\nThe area the hotel is in is wonderful. In walking distance to many wonderful places. But if you need a cab, all you need to do is walk out the front door and the doorman will get you one.

    Pros: Great Staff, Near food/shopping, Grand Style

    Cons: smoking in lobby, expensive

    .

    A nice Hotel on Michigan Ave. Open Lobby and Plenty of food. Beautiful ballrooms and a nice group of people. I really enjoyed our time at the Chicago Hilton. Close to Grant park we could attend the festival and not have to walk far to rest up for a night out. Close to our favorite food place Trader Vic's. A Lovely place!

    2
    ★★★★★

    A nice Hotel on Michigan Ave. Open Lobby and Plenty of food. Beautiful ballrooms and a nice group of people. I really enjoyed our time at the Chicago Hilton. Close to Grant park we could attend the festival and not have to walk far to rest up for a night out. Close to our favorite food place Trader Vic's. A Lovely place!

    Pros: clean, friendly, fun

    .

    Quite simply, the best social and corporate ballroom space in town.

    2
    ★★★★★

    Quite simply, the best social and corporate ballroom space in town.

    .

    Hotel is great - has awesome historic lobby, great staff and great value!

    2
    ★★★★★

    Hotel is great - has awesome historic lobby, great staff and great value!

    .

    I stayed at the Hilton during the Women of Faith conference July 12-13. Twelve of us stayed in 3 rooms and we couldn't have asked for better accommodations. The hotel was beautiful, the staff were pleasant and helpful and the valet timely. There were thousands of women at the hotel wanting their needs met at the same time and the Chicago Hilton met them. I've been to national conferences with a Direct Selling company and have seen the best and worst. The Chicago Hilton ranks with the best.

    2
    ★★★★★

    I stayed at the Hilton during the Women of Faith conference July 12-13. Twelve of us stayed in 3 rooms and we couldn't have asked for better accommodations. The hotel was beautiful, the staff were pleasant and helpful and the valet timely. There were thousands of women at the hotel wanting their needs met at the same time and the Chicago Hilton met them. I've been to national conferences with a Direct Selling company and have seen the best and worst. The Chicago Hilton ranks with the best.

    Pros: Clean/comfortable, Attentive, Relaxing

    Cons: Ice out of order, expensive vending, no bathroom exhaust

    .

    We stayed at the Chicago Hilton during the Taste of Chicago. What a beautiful hotel. We asked for and received a room with a view of the lake and park. Our room was spotless and everything readily available. We took advantage of their Bounceback Weekend offered which included the full breakfast each morning of our stay. It was delicious! We also took advantage of the free shuttle down Michigan Ave. The driver was very nice and eager to answer any and all questions. We will definitely stay here again.

    2
    ★★★★★

    We stayed at the Chicago Hilton during the Taste of Chicago. What a beautiful hotel. We asked for and received a room with a view of the lake and park. Our room was spotless and everything readily available. We took advantage of their Bounceback Weekend offered which included the full breakfast each morning of our stay. It was delicious! We also took advantage of the free shuttle down Michigan Ave. The driver was very nice and eager to answer any and all questions. We will definitely stay here again.

    Pros: Reasonable rates, Close to everything, Simply stunning

    .

    Hilton sure does it right. I haven't stayed in any of the other area Hiltons, but the one on Michigan Ave. is great. \n\nPlenty to do in the area, shoppping, bars, museums, etc.\n\nThe location makes it. You can expect typical Hilton top notch service and amenities.

    2
    ★★★★★

    Hilton sure does it right. I haven't stayed in any of the other area Hiltons, but the one on Michigan Ave. is great. \n\nPlenty to do in the area, shoppping, bars, museums, etc.\n\nThe location makes it. You can expect typical Hilton top notch service and amenities.

    Message from Hilton Chicago

    Discover the cool and classic Hilton Chicago, where the essence of this iconic Chicago hotel has been preserved and combined with a contemporary design-- making for an exciting modern atmosphere. Our downtown Chicago hotel features featuring HD TV’s, enhanced in-room technology, indoor pool and expansive fitness center complete with pool, whirlpool, indoor running track, seasonal outdoor deck, and state of the art equipment. Enjoy dining options at Kitty O’Sheas, 720 South Bar & Grill and SNAX. Hilton Chicago hotel near McCormick Place features 234,000 square feet with three ballrooms and four exhibit halls.

    Yext PowerListings

     

    Wait, you're the expert.

    If you've been to or used Hilton Chicago, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review