Circus Circus Hotel & Casino

I have been chief engineer for both flamingo Hilton Reno and Flamingo Hilton Laughton and as a customer I have never seen anybody treated like we were in Las veges at the Circus Circus. My wife is a diabetic and I asked if we could have a small refrigerator in our room for insulin and I was informed that would cost us an additional 12 dollars a night. I want you to be aware we booked the room for seven days in advance or I would have canceledWe spent over seven thousand dollars In eating and gambling in that seven days and we were treated like street people.

My laptop and its backpack bag were stolen from our room while we were out for only about four hours. The hotel's risk management department would not even give us a call. Today (more than two weeks after the theft), when I called their office, the representative said the hotel is in no way liable for the loss and even insinuated that we have been negligent (eg. did not lock the door - on this I had to remind the representative that two of our party always check our door every time we left the room although the door closes on its own) or that we might have left the laptop somewhere. The representative further claimed that our door activity log (which the security department downloaded from the electronic door lock) revealed that no one else went into our room except us. Extra electronic card key issued to somebody else? Not possible according to the rep. Surveillance camera? They do not have any in the hallway!Recourse? Help from anyone! Hopefully have others forewarned.

I stayed at the Circus Circus Casino and Hotel I was not very impressed with the room. It smelled musty and old. It was part of a "packaged" deal. Cost was included in my "travel package".
I would only recommend Circus Circus if you are pinching pennies and only need a place to sleep for a while.

This hotel used to be thriving with families and couples, but now it seems like they no longer care. The place needs some renavations because it is such a great family hotel. I would hate to see such a great hotel go down because it needs new paint. This hotel has great service but just needs to step up the atmoshpere.

My husband and I stayed at the Circus Circus for our belated honeymore. It was a fun experience but had to go elsewhere to eat as food quality was low.

Circus Circus is definitely the place you want to go when you have kids. The inside amusment park is perfect for an afternoon of family fun. There was rides for every age group. It was alot of fun. The all day pass for kids was only 25.00 and well worth it. We went during the day but I bet it looks great all lit up at night. My daughter was able to ride her first "big girl" ride. It was great to see her have so much fun.