Holiday Inn LOUISVILLE EAST - HURSTBOURNE

★☆☆☆☆
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  • 1325 South Hurstbourne Parkway

    Louisville, KY 40222

    Map & Directions
  • 866-622-3816

About Holiday Inn LOUISVILLE EAST - HURSTBOURNE

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Hours
24 hrs
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Very disappointing. Stayed at this Holiday Inn, Louisville East-Hurstbourne, for two nights in September, on 5th floor. Immediately following this stay, my wife and I noticed many bites on my son who sleeps on our bedroom floor next to my suitcase I routinely keep in our room. When we noticed a bug on me one night, we pulled back our mattress and found several bed bugs. What followed was a $2,250 tab to an exterminator to heat our home, as they had spread to other areas very quickly.

When reported, the hotel Manager verified a small incident in my room. The Manager originally extended 5000 pts. When pressed for some consideration of my $2,250 exterminator fee, the room cost was refunded. I am still stuck with an exterminator bill for which they would not help. Unfortunately, I am in the process of having to pursue a legal solution.

I have traveled over 20 years and never had a bed bug issue until after staying at this hotel. Would not recommend.

1
★☆☆☆☆

Very disappointing. Stayed at this Holiday Inn, Louisville East-Hurstbourne, for two nights in September, on 5th floor. Immediately following this stay, my wife and I noticed many bites on my son who sleeps on our bedroom floor next to my suitcase I routinely keep in our room. When we noticed a bug on me one night, we pulled back our mattress and found several bed bugs. What followed was a $2,250 tab to an exterminator to heat our home, as they had spread to other areas very quickly.

When reported, the hotel Manager verified a small incident in my room. The Manager originally extended 5000 pts. When pressed for some consideration of my $2,250 exterminator fee, the room cost was refunded. I am still stuck with an exterminator bill for which they would not help. Unfortunately, I am in the process of having to pursue a legal solution.

I have traveled over 20 years and never had a bed bug issue until after staying at this hotel. Would not recommend.

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In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as…

 

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