I have been doing the brazilian bikini wax for more than 10 years. I tried many different places. The last service I had was the service from Helena and it was the worst experience I have ever had. First of all she was late, and did the service fast and very rough. She didn't even care that I'm almost 7 month pregnant. She applied wax on very large areas and she couldn't tear off the wax with the first attempt. Moreover, the wax was hot and she applied it multiple times on the same areas, which caused me severe burns all over my bikini area. The next morning I discovered that my bikini zone is severely swollen and irritated. Some areas had no skin. I was in severe pain. Since I was 29-weeks pregnant at that time, I went to the Emergency Room. After the medical examination, the ER doctor stated that I had burns and skin bacterial infection.
I asked Helena to compensate my medical expenses, but she refused. Moreover, she did not even apologize, she said that she did everything right and it was my fault. In addition to physical injuries, I also had strong emotional distress.
Helena cares only about making money and is not willing to take the responsibility for hurting clients. She treats her revenues more than customer satisfaction. I strongly discourage you to deal with Helena and her Spa Salon.
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I have always had a good experience with Helena and enjoy her attention to the details. I have been seeing Helena since late 2005 which was before she opened her own facility. I have found her to be very engaging, very professional, pleasant, courteous and honest. \r
Helena always keeps a very clean and inviting environment so even an old curmudgeon like me feels welcomed. I would highly recommend Helena and her staff to anyone who is looking for these types of personal services. Even Dean and Rog with Suzie thought Helena was great, so I know i am not alone in my thoughts,
Fantastic! Staff was very attentive and professional. Almost no pain involved in the waxing process and technician verified my preferences and comfort level at every step. Facilities were clean and well maintained. Highly relaxing atmosphere. Reasonable prices. I am done with waxing at home and will be returning to Helena's.
Very comfortable place and professional...Isabel was the best and very professional
Very professional and comfortable environment.
Every time I go to Helena's I anticipate the great service they provide from the time I walk in the door until I walk out. I will not go anywhere else for a Brazilian because their work is impecable. I suggest this place to all of my friends that are looking for this type of service.
I just read Helana'd doesn't pay its insurance bills. What else don't they pay? Are they bonded? Licensed?
I'm staying away.
THE best place to get your brazilian!!! Would not trust any other place! New location is absolutely beautiful!
Tell everyone you know!!! They will thank you :)
Best Brazlian in town and beautiful ambience!
The experience is just like what others have said. However, I really wish they would call you to confirm/remind you of your appointment. They don't.
I went to Helena's after reading a multitude of positive reviews. I have never gotten any waxing, never eyebrows, let alone bikini area, but I went for it despite the fear of pain and it was nothing like what I expected. The spa is beautiful, clean and serene which was the perfect first impression. Lindsey was so nice and explained the entire process as we went. I can't say that there was no pain at all, but it was not as bad as I though it would be. The products that were recommended were perfect and the redness was gone within 24 hours. Thanks for a great experience and I will definitely recommend Helena's to my fiends.
Ok so I have the biggest problem a woman could ever have. I'm hunted with very course facial hair. I have always use razors or some kind of chemical to remove the hair and I hated because it would either leave bumps from the razor or a breakout from the chemical. I heard about about waxing and wanted to try it. Went to one place and it was the worst, but I'm no quitter so I found Helena. OMG she has been my waxing ANGEL!!
Helena and her staff are so friendly and welcoming. The spa is nice and peaceful. Helena always makes sure that every hair on my face is gone!! The best part is that she does with very little pain. I have never seen someone take so much time and care for their clients to insure they are completely satisfied like Helena does. Also the thing that really impresses me it that she is very knowledgeable about the business that she is in. I have gotten great skin care tips and products from Helena!!
If I don't know anything else I know this for sure I will NEVER go back to razors or chemicals, and I will always come to Helena's to be waxed!!!
Went in for the Brazillian wax a little apprehensive, but interested at the same time. Christiane was AWESOME!!! Very little pain during the process and once waxing was done, no pain at all!. Very pleased! Very personable! Very comfortable! Very good! Will be returning!
I've had many uncomfortable, painful waxing experiences, and am relieved to have finally found Christiane at Helena's! Definitely the least painful, most (relatively) comfortable and the fastest brazilian wax I've ever had. I will definitely be returning to Christiane and Helena's!
This was my first time getting a brazilian wax. I was apprehensive because I always hear how painful the experience can be. \r
Isabel was my Esthetician. She was very personable and made me feel comfortable and welcome. After the wax was over I had a huge grin on my face because I was so excited about how painless it was. I have extremely sensitive skin and you could hardly tell that I just had any kind of wax. Although it is more expensive then most places, you really get what you pay for. Thank you Isable for making my visit so pleasent and your product recommendations, they work!!!\r
I will definitely return to Helena's Brazilian Wax and Spa for any kind of treatment. =D
I love this place. Everyone I dealt with was extremely professional and made you feel at ease. I had never had a brazilian wax before this, and was really nervous, but this is a place that I will definitely return to.
I was scared of getting waxed. The staff was friendly and helpful. There was some pain but she made me feel very comfortable and talked me through the whole experience. Great place and I will be coming back.
I was terrified about getting my first Brazilian wax. I've done A LOT of research and not ONE person said it was painless. After A LOT of pondering and debating with myself, I finally came to the conclusion that it cannot possibly be THAT bad.\r
Helena was SO sweet and friendly. She's VERY helpful with the pain and after the experience, I realized that the research I had done were completely false. It didn't hurt AT ALL!! =]\r
LOVE THIS PLACE!
Best Brazilian in town and super clean!
WOW!! I cannot express how GREAT my experience was at Helena's! It was my first time at the spa AND my first time doing a Brazilian wax. I have never waxed before and only shaved my bikini area, so I was really nervous. But I knew I had to try it cause shaving and creams weren't giving me the desired look I wanted, plus it all grew back so fast.
Helena's was not only professional, but really beautiful and calming. The staff was really sweet and talked me through the whole process and much to my surprise...it didn't hurt!! I think I was prepared for something like that scene in Hitch where Kevin James' character gets his back waxed and he's screaming to high heaven...so you can imagine how relieved I was when it went really smooth!! LOL!! There was one sensitive spot where I kinda jerked, but seriously other than that It was actually calming!! I would definitely recommend them to anyone out there...especially a newby!! :)
I had my first Brazilian wax done at Helena's. It turned out to be a very pleasant experience despite all the hype about the pain etc. on the internet. This is one of the few places that catered male Brazilian in Houston. I am glad I picked them and am not going anywhere else.
I wanted to get the waxing done as an adventure, upon request from my girlfriend. But I am going back for Brazilian, as pain was minimal and the benefits outweigh the small amount of pain.
The staff was very courteous and welcoming for making appointments and at the time of check-in. The place was immaculate and elegant. It created a calming presence the moment I walked in and created a comfortable environment. My esthetician Lindsey was extremely good in treating me and making me comfortable and less nervous. She did a fantastic job taking care of a first time waxing customer.
Overall, I recommend Helena's without doubt for Brazilian waxing.
Today was the first time @ Helena's Day Spa! I have to say........Wow!!! I had Helena herself do my Brazilian wax. Yes it still hurts, but only for a moment, she recommends a few products to help soothe and moisturize your skin after your done. She makes sure that she has a nice steady conversation while doing your waxing, that in no time i was done!! She's very detail, when she says she's going to leave you free of hair, she means it!!! I'm very pleased with the results, Thank you Helena see you in 6 weeks!!
I went there for my very first waxing experience and I have to say they are great! Becari (my go-to girl) did such a wonderful job at making me feel comfortable and at ease. I don't think I will ever go anyplace else. I like that they make sure to use creams and a redness reducing device to help. They have extended hours and are open on weekends for those of us with crazy work schedules. I am really glad my first time getting a wax was a pleasant one.
I had been thinking about getting a brazilian wax for some time and finally got up the nerve. I had been researching online for places in the Houston area. During my search I came across Helena's. I had passed by the old location on several occasions so I was familiar with the name.
After reading so many wonderful reviews I was convinced that this was the only place that I would trust to provide the professionalism, experience and quality of service of I was seeking.
When I first arrived I was taken back by the beauty and charm of the building itself, very sleek and modern. Once inside, I felt like I was at a truly upscale establishment. The decor is very calm and soothing which was a plus to me and this was my first experience with brazilian waxing.
I was greeted immediately by the very friendly front desk associate and promptly taken back to the service room. The room itself was spacious and immaculate, very clean!!!
Helena's herself administered the waxing service and explained the process every step of the way which was a relief to me as I had no idea what to expect. The whole process itself took less time than I expected and I experienced very little discomfort once the process was over.
The products Helena recommended to me for use worked extremely well to aid with the minor discomfort and to prevent ingrown hairs.
I am now hooked and would not think about going any place else! I have recommended Helena's to a couple of my girlfriends who currently go to other establishments for their services. I have a feeling that they may be joining Helena's long list of truly satisfied customers!
I recently moved here from Florida and have been looking for a place that actually knows what a Brazilian wax is and I finally found it!!! I went to Helena's for the 1st time earlier this week and it was a great experience. The staff are knowledgeable, friendly and Brazilian! Many businesses use certain terms to draw a clientele like, ""European Wax Center"". They are a joke and the worst!\r
But back to my delightful experience. Just when I thought that I've had it all, done it all, I get hip to new things. These ladies take extra steps to prevent irritation, bumps and all the other things associated with hair removal. They have products and a device they use to calm the skin after complete. WOW! This was my 1st wax that I didn't feel like I got a spanking after I left. LOL!!!
Helena's Spa is the most luxurious spa in Houston. It has state of the art spa equipment and a lovely style. I feel like I am in a resort spa when I visit for treatments. For the first time in my life, I had a brazilian that was not painful. My skin was soft and actually looked good when I left. Her products are AMAZING. If you want to take great care of that area, buy all of the products she offers for a brazlian wax. My skin is soft and I have had no ingrown hairs since I have used the three products I purchased. I now go on a regular basis and am so pleased with the results.
First let me give you some background:\r
I went to European Wax in The Woodlands. They promote bees wax that adheres to the hair not skin. Horrible! Bruising,extreme pain, blood blisters, patches of hair left...even though I had never gone anywhere else, I expected more. So what do I do. I want a Brazilian (front to back), but I am scared to go through this again.\r
I went online and found Helenas. I booked an appointment and was scared about coming out looking like a freak again. SURPRISE! Virtually no pain, they used soft wax (not the hard wax like European Wax Center), soothing oils, and a machine that helps reduce redness. It has now been 10 hours since the wax, and I look amazing! Smooth, hair free, and yes.... I have a happy hubby! \r
My skin is extrememly sensitve. So read below to get the full scoop. \r
Waxing Consultant: Becari - She is great, makes you feel comfortable, and makes this an incredible spa experience. \r
Comfort: They leave the room so you can undress, then cover yourself while laying down. Then they knock before coming back in the room. The lights are low, and they use a lamp to highlight the area they are waxing. No uncomfortable leg positions. \r
Pain: You will always have a element of pain with waxing. But this was amazingly almost pain free. Remember, I had a full brazilian. \r
Soothing oils: They use these amazing oils to sooth your skin. When she put them on, it was like heaven. \r
Redness: they use a machine that does not hurt but helps reduce the redness that occurs with waxing. \r
Result: Smooth, perfect, and I feel great! \r
Price: I personally believe they are not pricey! I found you get what you pay for. And they are worth it! \r
Remember girls, we are having waxing done on our most private areas...so we want the best!
Very nice ambience...and the staff is very professional. You are paying for the quality of services here!!!
I have been customer of Helena's for some time, as a matter of fact I have literally followed her around the city for the past two years because she is so good at what she does! Her new spa is warm and inviting and her staff is very professional and friendly. I recommend her to anyone who asks! Keep up the great work!!!!
I always have a great experience at Helena's. The calming atmosphere mixed with the friendly staff makes me feel at ease before going through such a private procedure. No place like it!!
I've had Brazilians with less experienced places and they almost turned me off to Brazilians. Fortunately, I found Helena. She is so fast and so gentle and does such a wonderful job. I can't think of going anywhere else.
I am on my way to the best spa in Houston!! Ladies, the summer weather is right around the corner. You need to treat yourself to some wax services. And the only place you should go is Helenas. Trust me.
I have been going to Helena's for almost 2 years. I love Shana! She's the best. She makes an awkward situation more comfortable and the new location is FABULOUS! This place is a bit pricier than other locations, but its worth it to me!
THE ONLY place I get my bikini wax done!\r
Professional, extremely clean, very nice staff!\r
Love this place!!\r
And they are at a new location now... BEAUTIFUL!!!\r
Nothing but wonderful things to say about this place! I recommend it to ALL my friends and family!
Helena is to Houston's Brazilian waxing community what the J Sisters are to Manhattan.\r
A Brazilian herself, Helena is the consummate professional. Always thorough, on time, discreet and courteous, Helena ensures clients are comfortable and that her treatments are hygienic and use the best products available.\r
With gorgeous new digs on Winsome, Helena's range of services continues to expand well beyond waxing to couple's treatments, massage, nails and spray tanning. The list goes on. In a central location with loads of dedicated parking, everything about Helena, her spa and her services is state-of-the art.\r
And if it wasn't already good enough, Helena and her staff are totally precious. I will be a loyal customer for years to come.\r
I drove down from Dallas to experience true magic. Everyone treated me with respect and courtesy. To my surprise the place was brand new and well done. Very serene and the staff made it even more amazing. I drove down for the joy of being treated well. There are places in Dallas . But this one tops the line and anyone's expectations. Thank you all very much for the experience. Loved the massage. Loved the of the facility and most of all enjoyed being treated as a king for a day. Helena congratulation on a amazing place.
Ps. I went to see how things where cleaned after all my treatment and it was just fantastic. Attention to details here is a plus. Kudos to each and everyone :)
The staff at Helenas Spa is extremely friendly, prompt, and courteous. They certainly do whatever they can to ensure the client is comfortable. However, I am surprised by the reuse of wax rollers. I was told they reuse the wax rollers since they are just used for arms and legs. But, it does not seem sanitary to me. I would be interested to know if the spray bottles, ointments, etc. are all wiped down with a cleaning agent between clients since the estheticians touch these items wearing the gloves used to wax the body. Yes, I am a little overzealous when it comes to sanitation, but Id rather not end up with an unwanted skin condition.
Helena's has moved to a new location and I absolutely love it. It is fabulous. I usually get a brazilian wax, but now I can't wait to get all the other services - massage (couples massage), facials, mani and pedi!! I love it so much and wouldnt go anywhere else!!
I had an awesome experience at Helena's. I would definitely recommend people here. I got a Brazilian and my legs done and she made me feel so comfortable. I will return here every month. & Oh yea no double dipping here they are very clean and the place is very pretty....... ;-)
I have been going to Helena's for two years now and I have never had a bad experience. The price may be a little steep but it IS worth it. I have very sensitive skin and I never get irritated after a wax. Ladies, if you want to get an amazing Brazilian wax but also feel very comfortable then Helena's is the place to go. Very clean and very discreet. Just an amazing experience. =)
Great place to not only get a wax but for your first wax. They are very good at making you feel comfortable in an uneasy situation. I would recommend this to everyone!
My only regret was not coming in sooner!!! When I finally went, I was pleasantly surprised! The ladies were very nice, professional and made me feel VERY COMFORTABLE! Awesome CLEAN place, and plan on going back to it!
Helena's is the best place in town for a brazilian! I recommend this place to all my friends seeking this type of service.
My only regret was not coming in sooner!!! My friends went on and on about the services and how great they were but I wouldnt go. When I did I was pleasantly surprised! The ladies were very nice, professional and made me feel VERY COMFORTABLE!
I had almost given up on brazilian waxing before I found this place. I have a LOW tolerance for pain, and felt like was not going to be able to make it a part of my regular routine (because of the pain). I tried this place as a last ditch effort, and loved it! Christina made me feel relaxed, and it seemed painless compared to my previous experiences. I honestly will never go anywhere else. Also, the new facility is pristine and beautifully designed. It is truly tranquility personified. Believe the hype..this place is just that fabulous!
I am so glad I discovered Helena's. Over two years ago, I decided to try a brazilian wax. I was concerned about finding a professional place that placed a lot of emphasis on cleanliness. I really paid attention to the way they worked. By the end of my first waxing session, I was sold. They are polite, classy, clean, conversational, and serious about what they do. They are detail oriented too. I usually go to Christina or Helena herself but they are all wonderful. I cannot say enough about this place. Try it once; you'll become a loyal customer. Elisa P
Helena's has moved to a new location and it is FABULOUS. Very professional, atmosphere is so relaxing and clean. I love it. You have to try this place out for massages, facials, wax and more. I will not go any other place!!
awsome place! You get the best brazilian at Helenas
Hands down the best brazilian wax in Houston!\r
Great professionals and great products as well! We Brazilians are very used to get wax in a regular base, and being Brazilian I can say they are the best in this business. \r
It was very hard to find a good place to get wax in houston, after finding Helenas's Brazilian Wax & Spa I was done with my search! I really recommend this place!!\r