Roto-Rooter Plumbing & Drain Service

★★★★☆
29.812 -95.4649
Map and Directions to Roto-Rooter Plumbing & Drain Service

281-890-0476

2500 Central Parkway

Houston, TX

77092

Get Directions Photos

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Houston:
Resultset_next

Fast, Reliable & Professional Plumbing Services

15725 Cypress Woods Medical Drive Houston, TX

Resultset_next

Church Services

P.O. Box 79589 Houston, TX

4.3212 165
Hi! Sign in to let us know how Roto-Rooter Plumbing & Drain Service was?
Write a Review
Reviews 1 - 50 of 165. « Previous 1 3 4
.

Very pleased with the work provided to unclog our kitchen sink. Ben was the technician that came to our house today. He was very courteous & thorough. Explained what he did to unclog & what we can do monthly to maintain a clog free drain. Job well done!

5
★★★★★

Very pleased with the work provided to unclog our kitchen sink. Ben was the technician that came to our house today. He was very courteous & thorough. Explained what he did to unclog & what we can do monthly to maintain a clog free drain. Job well done!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

had a very nice young man come.out he explain everything to me what he was doing his name is ben 612 i will tell all my friends and family about ben he knew what he was doing thanks ben and it was hot outside and he did his work

5
★★★★★

had a very nice young man come.out he explain everything to me what he was doing his name is ben 612 i will tell all my friends and family about ben he knew what he was doing thanks ben and it was hot outside and he did his work

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Plumber Mario Alvarez - Tech #711 was training Sebastian Rodriguez when he reported to my Houston home to unclog my kitchen sink. Mario and Sebastian exhibited the highest level of professionalism plus they did excellent work. I will do more business with Roto-Rooter because of the great customer service that I received and will recommend Roto-Rooter to my family and friends.

5
★★★★★

Plumber Mario Alvarez - Tech #711 was training Sebastian Rodriguez when he reported to my Houston home to unclog my kitchen sink. Mario and Sebastian exhibited the highest level of professionalism plus they did excellent work. I will do more business with Roto-Rooter because of the great customer service that I received and will recommend Roto-Rooter to my family and friends.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

called roto-rooter plumber (houston) on july 4, 2014, and was able to schedule same day service. marty, our tech was at our house within the hour. we had a clogged drain and broken garbage disposal. marty cleaned the area upon completion. so happy that we were able to have someone come out on the holiday.

4
★★★★☆

called roto-rooter plumber (houston) on july 4, 2014, and was able to schedule same day service. marty, our tech was at our house within the hour. we had a clogged drain and broken garbage disposal. marty cleaned the area upon completion. so happy that we were able to have someone come out on the holiday.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Long story short, a holiday week Christmas Eve - New Years Eve with little use of comodes, washer, showers, and sinks....Lots of Vacuming and carring buckets of sewage out of the house...Reason was a Stuck Clean Out Snake in the drain...(it was a different company that did get the Snake out) BUT Roto-Rooter Did get my clogged line cleared!!! Thanks to Carl having the right equipment on hand (no return to the shop) and his knowing what he was doing that worked at the right price too...

5
★★★★★

Long story short, a holiday week Christmas Eve - New Years Eve with little use of comodes, washer, showers, and sinks....Lots of Vacuming and carring buckets of sewage out of the house...Reason was a Stuck Clean Out Snake in the drain...(it was a different company that did get the Snake out) BUT Roto-Rooter Did get my clogged line cleared!!! Thanks to Carl having the right equipment on hand (no return to the shop) and his knowing what he was doing that worked at the right price too...

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We needed plumbing service over the Thanksgiving weekend and Roto-Rooter came to our rescue. They arrived promptly and fixed out problem. We are quite pleased with the service and won't hesitate to call Roto-Rooter for any plumbing problem in the future. Thanks to Mike Suttles and his assistant for a job well done!

5
★★★★★

We needed plumbing service over the Thanksgiving weekend and Roto-Rooter came to our rescue. They arrived promptly and fixed out problem. We are quite pleased with the service and won't hesitate to call Roto-Rooter for any plumbing problem in the future. Thanks to Mike Suttles and his assistant for a job well done!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Undependable! Will not show nor explain. Will even laugh in the background. Check out other local.yahoo complaints as well.

1
★☆☆☆☆

Undependable! Will not show nor explain. Will even laugh in the background. Check out other local.yahoo complaints as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Not recommended . Beware of this company. Not a good company to conduct business.

1
★☆☆☆☆

Not recommended . Beware of this company. Not a good company to conduct business.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

this company does not follow through on a thing he says he will do! Stay away from this company! Absolutely horrible!

1
★☆☆☆☆

this company does not follow through on a thing he says he will do! Stay away from this company! Absolutely horrible!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

1
★☆☆☆☆

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

1
★☆☆☆☆

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't try calling the store I tried calling several times and was placed on terminal wait and never had my question answered. Finally I called back again and was ultimately hung up on. Probably inadvertantly, but still frustrating as hell after sitting on hold for so long. Only wanted to know if they had my air filter in stock.

1
★☆☆☆☆

Don't try calling the store I tried calling several times and was placed on terminal wait and never had my question answered. Finally I called back again and was ultimately hung up on. Probably inadvertantly, but still frustrating as hell after sitting on hold for so long. Only wanted to know if they had my air filter in stock.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This past wkend I called Roto-Rooter on 2500 central pkway out to my house to unclog my AC pipe and one of my toilets. with in a few hours Michael Suttles showed up and he was very informational, friendly and got the jobs done with out charging me for stuff I didn't need. I'm very impressed with Michael and his professionalism. I would definitly recommend to anyone that is having a plumbing problem to call Roto-Rooter and if you live in the Humble area definity ask for Michael Suttles.

Thank you Roto-Rooter you have a Great employee working for you (Michael Suttles)

Jamie Rider :)

5
★★★★★

This past wkend I called Roto-Rooter on 2500 central pkway out to my house to unclog my AC pipe and one of my toilets. with in a few hours Michael Suttles showed up and he was very informational, friendly and got the jobs done with out charging me for stuff I didn't need. I'm very impressed with Michael and his professionalism. I would definitly recommend to anyone that is having a plumbing problem to call Roto-Rooter and if you live in the Humble area definity ask for Michael Suttles.

Thank you Roto-Rooter you have a Great employee working for you (Michael Suttles)

Jamie Rider :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

TOO EXPENSIVE $450 FOR ONLY STOP THE LEAK. Call to schedule appointment and no one show up. Have to follow up two times. technician finally show up and ask for $150 per hour and unable to tell how much time needed

1
★☆☆☆☆

TOO EXPENSIVE $450 FOR ONLY STOP THE LEAK. Call to schedule appointment and no one show up. Have to follow up two times. technician finally show up and ask for $150 per hour and unable to tell how much time needed

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Did not even want to quote the job, called the previously bought fixtures low quality without even seeing them. Do not bother calling a waste of time. If this is the attitude I cannot imagine the work quality is much better.

1
★☆☆☆☆

Did not even want to quote the job, called the previously bought fixtures low quality without even seeing them. Do not bother calling a waste of time. If this is the attitude I cannot imagine the work quality is much better.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My came home from putting the kids on the bus for the first day of school on 8-27-12 to find a leak in the ceiling of our garage! After she turned off the main water lever, she called me and asked me what to do. I told her to call roto-rooters. We had worked with them in the past tofix another plumbing leak and were pleased with the service they provided. The got a tech out as fast as they could and Keith # 362 near Houston found were the pipe was leaking from. He went about his work and was fast and professional. Even the price was reasonable and affodable. So thank you to keith #362 for fast and reliable service!

5
★★★★★

My came home from putting the kids on the bus for the first day of school on 8-27-12 to find a leak in the ceiling of our garage! After she turned off the main water lever, she called me and asked me what to do. I told her to call roto-rooters. We had worked with them in the past tofix another plumbing leak and were pleased with the service they provided. The got a tech out as fast as they could and Keith # 362 near Houston found were the pipe was leaking from. He went about his work and was fast and professional. Even the price was reasonable and affodable. So thank you to keith #362 for fast and reliable service!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

1
★☆☆☆☆

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

1
★☆☆☆☆

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

this Company, first made an appointment to fix my appliance after 4pm. I gave them my cell phone number at asked them to call me at that number. Then called at 6pm to another number, but not the one I had provided, to say they were not coming but would call first thing in the morning to reschedule for the following afternoon. After not hearing from them the following morning, I called them at which time I was told they had tried numerous phone numbers and did not get anyone! They told me they could not come out until tomorrow morning at which time I told them to forget it and I would find someone else to repair my appliance. Will not use again!!

1
★☆☆☆☆

this Company, first made an appointment to fix my appliance after 4pm. I gave them my cell phone number at asked them to call me at that number. Then called at 6pm to another number, but not the one I had provided, to say they were not coming but would call first thing in the morning to reschedule for the following afternoon. After not hearing from them the following morning, I called them at which time I was told they had tried numerous phone numbers and did not get anyone! They told me they could not come out until tomorrow morning at which time I told them to forget it and I would find someone else to repair my appliance. Will not use again!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

1
★☆☆☆☆

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

1
★☆☆☆☆

I had two hot water heaters installed by Pope, and they aren't working properly. Discussions continue, and my next post will give details on their response. I agree with previous posts, their prices are high.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't think I will use this company again; they did not show up as promissed. Called to get a price on replacing a hot water heater. Got answering service who had a plumber return my call. He said he would have to come by to give me a price (only company that required this). Didn't show up as soon as promissed. Nice guy and gave me a price, in line with others that I had received

1
★☆☆☆☆

Don't think I will use this company again; they did not show up as promissed. Called to get a price on replacing a hot water heater. Got answering service who had a plumber return my call. He said he would have to come by to give me a price (only company that required this). Didn't show up as soon as promissed. Nice guy and gave me a price, in line with others that I had received

Was this review helpful to you?
Ratings_icons Ratings_icons

.

First of all, I am new in all kind of the septic system with my house that recently purchased, and we called for the free estimate, they told us in order to clean the septic tank, it will cost $2500. (seriously?! I have asked my friend and she told me for her house it cost about $400-$500). Therefore, we told them that we will need to think about it and we will call back. In the meantime, he threaten us that if we do not get the service from them, they will report it to the city because my house septic tank needs to be clean. Glad that we have it fix within a week because we really did receive a letter from city. I am not happy about their service and they are way too over price. Maybe they are professional, but at last I have it fixed with the other company to fix it for $380 instead of $2500.

1
★☆☆☆☆

First of all, I am new in all kind of the septic system with my house that recently purchased, and we called for the free estimate, they told us in order to clean the septic tank, it will cost $2500. (seriously?! I have asked my friend and she told me for her house it cost about $400-$500). Therefore, we told them that we will need to think about it and we will call back. In the meantime, he threaten us that if we do not get the service from them, they will report it to the city because my house septic tank needs to be clean. Glad that we have it fix within a week because we really did receive a letter from city. I am not happy about their service and they are way too over price. Maybe they are professional, but at last I have it fixed with the other company to fix it for $380 instead of $2500.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

1
★☆☆☆☆

I would never use their Services again! Two of their policies resulted in two major problems at my home. Other agencies involved said the policies were unnecessary. As a result my electricity was off for 26 hours. i lost all food in freezers and refrigerator. they stated it wasn't their fault. They left the customer holding the bag!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys are crooked Don't try calling the store I tried calling several times and was placed on terminal wait and never had my question answered. Finally I called back again and was ultimately hung up on. Probably inadvertantly, but still frustrating as hell after sitting on hold for so long. Only wanted to know if they had my air filter in stock.

1
★☆☆☆☆

These guys are crooked Don't try calling the store I tried calling several times and was placed on terminal wait and never had my question answered. Finally I called back again and was ultimately hung up on. Probably inadvertantly, but still frustrating as hell after sitting on hold for so long. Only wanted to know if they had my air filter in stock.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Customer Service is terrible!! I was looking for some pipe i ask a worker near by if he could help me he tell's me to (go over there and see what we got and if you can't find anything i dont what to tell you)...i dident come to him to tell him to goo look my self i ask you for some help!!! doosh bag! DO NOT GO HERE waste of time!!

1
★☆☆☆☆

Customer Service is terrible!! I was looking for some pipe i ask a worker near by if he could help me he tell's me to (go over there and see what we got and if you can't find anything i dont what to tell you)...i dident come to him to tell him to goo look my self i ask you for some help!!! doosh bag! DO NOT GO HERE waste of time!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We had a serious plumbing problem. We felt that they did not want to get involved so they submitted an outrageous bid. Three times what we paid someone else reputable.

1
★☆☆☆☆

We had a serious plumbing problem. We felt that they did not want to get involved so they submitted an outrageous bid. Three times what we paid someone else reputable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We just bought our first house in Houston, and to our horrer we have had stoped up sewer pipes. The inspection didn't find it...and luckily we had a home warranty..I called them, and they sent a plumber from a different company. They told me that I had roots going through my sewer pipe, and that I needed to re-route my sewer line. It would cost me roughtly $5000. I paniced. My husband was out of town, and we JUST bought our house. We dont have $5000 just laying around!
When my husband got home last night, he read online and we called Roto-Rooter first thing this morning. Our plumber was at our house within the hour!!! WARREN was AWESOME!!! He calmed my fears, and he fixed our problem within an hour! He even used the camera at no extra cost! I am so thankful that we decided to make this call before we started digging up our front yard!

Thanks Roto-Rooter, you have a customer for life!!

Nickie

5
★★★★★

We just bought our first house in Houston, and to our horrer we have had stoped up sewer pipes. The inspection didn't find it...and luckily we had a home warranty..I called them, and they sent a plumber from a different company. They told me that I had roots going through my sewer pipe, and that I needed to re-route my sewer line. It would cost me roughtly $5000. I paniced. My husband was out of town, and we JUST bought our house. We dont have $5000 just laying around!
When my husband got home last night, he read online and we called Roto-Rooter first thing this morning. Our plumber was at our house within the hour!!! WARREN was AWESOME!!! He calmed my fears, and he fixed our problem within an hour! He even used the camera at no extra cost! I am so thankful that we decided to make this call before we started digging up our front yard!

Thanks Roto-Rooter, you have a customer for life!!

Nickie

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a relatvely minor leak with a lot of damage to my kitchen.
I called around, got a few estimates, and then I called Roto-Rooter. I was very happy to hear that Roto-Rooter was not just drains, but all plumbing needs.
I was happy with my free estimate and my very fast servce. I had a master plumber at my house in less than 24 hours. Within 20 minutes of being at my home, he identified my problem and provided me with a resonable estimate.
I was treated with respect and provided an extremely fair cost for the repair. My cost was 2/3 less than a local competitor.
My Plumber was Mike Harris. Mike and his team completed all the work in a few short hours and I could finally take a hot shower again!
I will use Roto-Rooter for all my future plumbing needs.
Thank you Mike and Thank you Roto-Rooter!

5
★★★★★

I had a relatvely minor leak with a lot of damage to my kitchen.
I called around, got a few estimates, and then I called Roto-Rooter. I was very happy to hear that Roto-Rooter was not just drains, but all plumbing needs.
I was happy with my free estimate and my very fast servce. I had a master plumber at my house in less than 24 hours. Within 20 minutes of being at my home, he identified my problem and provided me with a resonable estimate.
I was treated with respect and provided an extremely fair cost for the repair. My cost was 2/3 less than a local competitor.
My Plumber was Mike Harris. Mike and his team completed all the work in a few short hours and I could finally take a hot shower again!
I will use Roto-Rooter for all my future plumbing needs.
Thank you Mike and Thank you Roto-Rooter!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Highly recommended, great service! Eric and Cruz were very punctual and extremely professional. They installed plumbing for our upstairs shower and tub. Their expertise of over 30 years in the industry shined through when we were confronted with some major issues that could have stalled or cancelled the job. They came up with elegant solutions and provided top quality work. They proposed solutions that saved us some money and made as little damage as was possible. Thanks for working with us and doing a great job! Pricing was competitive too and when compared to other quotes, overall the warrantees and work quality made Roto Rooter the far better choice.

5
★★★★★

Highly recommended, great service! Eric and Cruz were very punctual and extremely professional. They installed plumbing for our upstairs shower and tub. Their expertise of over 30 years in the industry shined through when we were confronted with some major issues that could have stalled or cancelled the job. They came up with elegant solutions and provided top quality work. They proposed solutions that saved us some money and made as little damage as was possible. Thanks for working with us and doing a great job! Pricing was competitive too and when compared to other quotes, overall the warrantees and work quality made Roto Rooter the far better choice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called Roto-Rooter because we had water coming up through the drains in the floor in both the men's and women's restrooms. I was gratefully surprised when I was told that they could have someone out within the hour. The Roto-Rooter employee that came out was very courteous and professional and cleaned up and left everything very neat before he left.

5
★★★★★

I called Roto-Rooter because we had water coming up through the drains in the floor in both the men's and women's restrooms. I was gratefully surprised when I was told that they could have someone out within the hour. The Roto-Rooter employee that came out was very courteous and professional and cleaned up and left everything very neat before he left.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are looking for a good plumber in the Houston area, then Roto-Rooter is the way to go. They were recommended by a friend and boy did they come through. I had a sewage clog that led to flooding throughout my home. They got to the house in a timely manner and were very courteous. I'd use them again for sure.

5
★★★★★

If you are looking for a good plumber in the Houston area, then Roto-Rooter is the way to go. They were recommended by a friend and boy did they come through. I had a sewage clog that led to flooding throughout my home. They got to the house in a timely manner and were very courteous. I'd use them again for sure.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a leak & City of Pasadena said "it's not us!" called to get water repaired at 3:00pm & technician Greg beat me home by 4:15pm. Greg found leak & had it repaired by 6:00pm!!! for only $300 I had water again! I would call these guys again in a heartbeat for any plumbing repairs!!!

5
★★★★★

I had a leak & City of Pasadena said "it's not us!" called to get water repaired at 3:00pm & technician Greg beat me home by 4:15pm. Greg found leak & had it repaired by 6:00pm!!! for only $300 I had water again! I would call these guys again in a heartbeat for any plumbing repairs!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

Our main sewer line backed up and after 2 days of trying to fix it ourselves, we had to call the experts. When I made the call to Rotor Rooter I was told a plumber would call me between 4:00pm to 7:00 pm. Only after a couple of minutes from making the call, Mike the plumber called and said he was on his way. Considering I live in Houston, I never expected him to call me so soon. When Mike arrived he got straight to the point and told me what he thought the problem was. Within a short period of time, Mike was able to open the line. Since then, all is well. Thanks Mike!

4
★★★★☆

Our main sewer line backed up and after 2 days of trying to fix it ourselves, we had to call the experts. When I made the call to Rotor Rooter I was told a plumber would call me between 4:00pm to 7:00 pm. Only after a couple of minutes from making the call, Mike the plumber called and said he was on his way. Considering I live in Houston, I never expected him to call me so soon. When Mike arrived he got straight to the point and told me what he thought the problem was. Within a short period of time, Mike was able to open the line. Since then, all is well. Thanks Mike!

.

I CALLED ROTO ROOTER BECAUSE MY GARBAGE DISPOSAL STOPED WORKING,THEY MANAGED TO SEND A THECHNITIAN RAYAWAY,THE GUY DID EVERYTHING ON HIS POWER TO MAKE THE DISPOSAL WORK BUT I KNEW IT WAS BEYOND REPAIR,HE WAS VERY PROFETIONAL AND GAVE MY SEVERAL OPTIONS I WAS VERY SATISFYED WITH THE SERVICE HE EVEN CHECKED THE WHOLE SISTEM AND DETECTED A COUPLE OF PROBLEMS THAT THEY CAN CREATE A BIG PROBLEM IN THE FUTURE AT NO COST AND THE BEST WAS THAT THEY DON'T HAVE A SERVICE CALL SO YOU DON'T FEEL THE PRESSURE TO FIX IT WITH THEM THEY GIVE YOU THE OPTION TO REQUEST A SECOND OPINION FROM ANOTHER COMPANY,THAT ITSELF GIVE YOU ASSURANCE THAT THE PRICE IS RIGHT AND THEY GIVE YOU WARRANTY ON PARTS AND LABOR,DEFINITLY I'LL CALL THEM IN THE FUTURE FOR MY PLUMBING NEEDS

5
★★★★★

I CALLED ROTO ROOTER BECAUSE MY GARBAGE DISPOSAL STOPED WORKING,THEY MANAGED TO SEND A THECHNITIAN RAYAWAY,THE GUY DID EVERYTHING ON HIS POWER TO MAKE THE DISPOSAL WORK BUT I KNEW IT WAS BEYOND REPAIR,HE WAS VERY PROFETIONAL AND GAVE MY SEVERAL OPTIONS I WAS VERY SATISFYED WITH THE SERVICE HE EVEN CHECKED THE WHOLE SISTEM AND DETECTED A COUPLE OF PROBLEMS THAT THEY CAN CREATE A BIG PROBLEM IN THE FUTURE AT NO COST AND THE BEST WAS THAT THEY DON'T HAVE A SERVICE CALL SO YOU DON'T FEEL THE PRESSURE TO FIX IT WITH THEM THEY GIVE YOU THE OPTION TO REQUEST A SECOND OPINION FROM ANOTHER COMPANY,THAT ITSELF GIVE YOU ASSURANCE THAT THE PRICE IS RIGHT AND THEY GIVE YOU WARRANTY ON PARTS AND LABOR,DEFINITLY I'LL CALL THEM IN THE FUTURE FOR MY PLUMBING NEEDS

.

We had spent all morning and most of the afternoon waiting for another company. However, when we called Roto-Rooter, we got a fast response and within less than an hour, Robert had arrived. He was personable and professional, and resolved the problem. Even though we didn't ask him, he noticed that we don't wear shoes in the house and removed his shoes without us asking. This is outstanding service and thoughtfulness.

5
★★★★★

We had spent all morning and most of the afternoon waiting for another company. However, when we called Roto-Rooter, we got a fast response and within less than an hour, Robert had arrived. He was personable and professional, and resolved the problem. Even though we didn't ask him, he noticed that we don't wear shoes in the house and removed his shoes without us asking. This is outstanding service and thoughtfulness.

.

I live right near the loop in Houston, Tx and had a plumber come out to install a gas line to my dryer. When he got there he noticed that my water heater was not up to code and informed me that it was a serious problem safety wise. I am renting the house and did not realize what I had. With his help throughout the house I got the landlord to fix and pay for all the needed repairs. I owe the guy because I had a 7day grace period to find issues in the house and I doubt I would have ever figured the things he showed me out and would have had to pay all the repairs eventually myself and also the safety factor since I have a 4 yr old son. His name was Mike and I would recommend him anytime and roto rooter for coming by within an hour of calling them. Great service>

5
★★★★★

I live right near the loop in Houston, Tx and had a plumber come out to install a gas line to my dryer. When he got there he noticed that my water heater was not up to code and informed me that it was a serious problem safety wise. I am renting the house and did not realize what I had. With his help throughout the house I got the landlord to fix and pay for all the needed repairs. I owe the guy because I had a 7day grace period to find issues in the house and I doubt I would have ever figured the things he showed me out and would have had to pay all the repairs eventually myself and also the safety factor since I have a 4 yr old son. His name was Mike and I would recommend him anytime and roto rooter for coming by within an hour of calling them. Great service>

.

Mike and Steve were awesome!! They are the best plumbers ever! They explained everything so I understood! I would highly rec them to anyone in Houston that has plumbing issues!

5
★★★★★

Mike and Steve were awesome!! They are the best plumbers ever! They explained everything so I understood! I would highly rec them to anyone in Houston that has plumbing issues!

.

very fast service the guy that came out very friendly he worked with me on price but it was a little higher thn i wanted to pay but besides that it was a very good experience

5
★★★★★

very fast service the guy that came out very friendly he worked with me on price but it was a little higher thn i wanted to pay but besides that it was a very good experience

.

I called the Roto-Rooter office at approximately 9:30am for help with a leaking kitchen sink pipe. The phone was promptly and pleasantly answered and I was informed that a plumber would be dispatched by 12noon. No one showed up so I called again around 12:15 and asked how much longer before the plumber arrives, the operator apologized for the delay and informed me all the plumbers were busy and it someone should be there in about 30 to 45 mins. I called again after another hour went by as no plumber showed up. Again another apology and was told the plumber is on the way. The plumber did not show up till 2 hours later. Once the plumber arrived he was professional and did a good job. Although I do understand that jobs could take longer than expected resulting in plumbers being late for appointments but how about a call to let the customer know what is going on and give the customer the opportunity to decide if they will wait or look for someone else especially if it is an emergency plumbing need. There is also the option of a discount to help make up for the delay. Other than the lateness, the service was okay.

2
★★☆☆☆

I called the Roto-Rooter office at approximately 9:30am for help with a leaking kitchen sink pipe. The phone was promptly and pleasantly answered and I was informed that a plumber would be dispatched by 12noon. No one showed up so I called again around 12:15 and asked how much longer before the plumber arrives, the operator apologized for the delay and informed me all the plumbers were busy and it someone should be there in about 30 to 45 mins. I called again after another hour went by as no plumber showed up. Again another apology and was told the plumber is on the way. The plumber did not show up till 2 hours later. Once the plumber arrived he was professional and did a good job. Although I do understand that jobs could take longer than expected resulting in plumbers being late for appointments but how about a call to let the customer know what is going on and give the customer the opportunity to decide if they will wait or look for someone else especially if it is an emergency plumbing need. There is also the option of a discount to help make up for the delay. Other than the lateness, the service was okay.

.

Having just returned from the hospital after having our first baby, the master bath toilet had a constant water leak. Having to turn the water on and off after each use was an annoyance and sometimes difficult. After our first sleepless night with our new baby, we called Roto-Rooter to see if they could fix our toilet. Thinking we would have to wait until late afternoon or the next day, we were pleasantly surprised to find out they would be coming in the morning. Just after we hung up, we received a call saying someone would be right over.
Mike Harris, the technician, was at our home in a few minutes, assessed the problem, and really, in about 15 minutes, he was done. Mike is good at what he does, he was meant to be in customer service work. It is nice to have a friendly individual with a sense of humor. Upon leaving, he repeated to call him directly if there were any problems and he would be back to check if another problem arose. Thanks Roto-Rooter for such quick and efficient service.

5
★★★★★

Having just returned from the hospital after having our first baby, the master bath toilet had a constant water leak. Having to turn the water on and off after each use was an annoyance and sometimes difficult. After our first sleepless night with our new baby, we called Roto-Rooter to see if they could fix our toilet. Thinking we would have to wait until late afternoon or the next day, we were pleasantly surprised to find out they would be coming in the morning. Just after we hung up, we received a call saying someone would be right over.
Mike Harris, the technician, was at our home in a few minutes, assessed the problem, and really, in about 15 minutes, he was done. Mike is good at what he does, he was meant to be in customer service work. It is nice to have a friendly individual with a sense of humor. Upon leaving, he repeated to call him directly if there were any problems and he would be back to check if another problem arose. Thanks Roto-Rooter for such quick and efficient service.

.

We had a bathroom sink that went from slow one day to completely blocked the next. We made a call to Roto-Rooter and even though we were asking for a Labor Day weekend date, there was no problem. Mike H. came to our home, promptly and in very good humor. He proceeded to quickly and efficiently unblock our sink, letting us know that our A/C drainage was part of the problem. He checked other sinks for the A/C drain, letting us know which ones to treat with the cleaner we got from him. He gave us excellent instructions on maintaining our drains. He also gave us pointers related to outside faucets as well as some other plumbing questions we had. He did not try to talk us into anything, but patiently explained things that he thought we should watch for in the future. We've got Mike H. on speed dial; we know who to call the next time we need plumbing help and we have already passed his name on to friends! Excellent technician and we could not be more pleased with the service!

5
★★★★★

We had a bathroom sink that went from slow one day to completely blocked the next. We made a call to Roto-Rooter and even though we were asking for a Labor Day weekend date, there was no problem. Mike H. came to our home, promptly and in very good humor. He proceeded to quickly and efficiently unblock our sink, letting us know that our A/C drainage was part of the problem. He checked other sinks for the A/C drain, letting us know which ones to treat with the cleaner we got from him. He gave us excellent instructions on maintaining our drains. He also gave us pointers related to outside faucets as well as some other plumbing questions we had. He did not try to talk us into anything, but patiently explained things that he thought we should watch for in the future. We've got Mike H. on speed dial; we know who to call the next time we need plumbing help and we have already passed his name on to friends! Excellent technician and we could not be more pleased with the service!

.

Saturday night of Labor Day Weekend I went to the garage and noticed water leaking from the hot water heater. Sunday morning I called a plumbing company I had used before, left a message and waited 30 minutes to hear from them (Still have not heard from them) I then called Roto-Rooter, the technician arrived at 12:30, the technician (Denton) was very personable and answered all questions. Another thing I appreciated was that the office called my house twice to let me know the status of the technicians arrival. I will call them again.
JAC Webster, Tx.

5
★★★★★

Saturday night of Labor Day Weekend I went to the garage and noticed water leaking from the hot water heater. Sunday morning I called a plumbing company I had used before, left a message and waited 30 minutes to hear from them (Still have not heard from them) I then called Roto-Rooter, the technician arrived at 12:30, the technician (Denton) was very personable and answered all questions. Another thing I appreciated was that the office called my house twice to let me know the status of the technicians arrival. I will call them again.
JAC Webster, Tx.

.

Sunday morning we realized we had a leak at the faucet at the exterior of our house where the hose hooks up. The leak was actually coming from the copper pipe inside the wall. We called Roto-Rooter for the first time, on a Sunday, and they were out in 3 hours!

Our plumber Ricardo said he was going to do everything possible to fix it without having to take any brick out of the house which would have been a very expensive fix. And he did! We were so pleased with the quick response but more pleased with the plumber and his excellent work that saved us hundreds of dollars! We will use them again and refer to friends and family! Thanks Roto-Rooter and Ricardo!

5
★★★★★

Sunday morning we realized we had a leak at the faucet at the exterior of our house where the hose hooks up. The leak was actually coming from the copper pipe inside the wall. We called Roto-Rooter for the first time, on a Sunday, and they were out in 3 hours!

Our plumber Ricardo said he was going to do everything possible to fix it without having to take any brick out of the house which would have been a very expensive fix. And he did! We were so pleased with the quick response but more pleased with the plumber and his excellent work that saved us hundreds of dollars! We will use them again and refer to friends and family! Thanks Roto-Rooter and Ricardo!

.

My sink was filling up in one of our upstairs restroom with clean cold water. Who do I call? Roto-Rooter's plumber in Houston, TX. They came ASAP and fix the problem. They were also very honest. Thanks Roto-Rooter. You guys are the best.

5
★★★★★

My sink was filling up in one of our upstairs restroom with clean cold water. Who do I call? Roto-Rooter's plumber in Houston, TX. They came ASAP and fix the problem. They were also very honest. Thanks Roto-Rooter. You guys are the best.

.

The Roto-Rooter Plumbers are the absolute bomb!!! I couldn't see us getting through this absurd costly situation without them...
We had a clogged up sink - totally clogged - 30 years of fat... practically cement! The clean out valve also just happened to be inside the house... total horror! Thanks to the creativity and innovative ideas of Hidajet and his colleagues, Jim and Gregg these guys actually were able to save the day by unclogging the lines and saving us about $3,000.-
It all started when the flow of water in the kitchen came to a complete halt and was just backing up. The first plumber who came - Monday night - worked diligently for 2 hours and said, with great regret, that he couldn't do it... we need a camera man. Hidajet followed up on Tuesday and worked at least 5 hours trying all kinds of ways to resolve the fat issue, but to no avail. Unable to leave us stranded, he called in his camera man, Jim and they tried to reach the clogg from the main line - with camera and jet. This too didn't work because they couldn't figure out where the tie in to the main was...
Totally frustrated and disappointed that we were still without a KITCHEN, they brainstormed possible options. Hidajet came up with a possibility - run a pipeline from the clean out in the kitchen to the outdoors and see if the jet could break it up from there. Wednesday, Jim and Gregg showed up to put the plan into action, Hidajet couldn't help but stop by after work to see how things were going... Needless to say, our home - with 2 - 3 Roto - Rooter trucks in front of it for 3 days in a row became quite an attraction for the whole neighborhood! These guys made it happen without tunneling under the house to lay a new line from the kitchen to the main... boy were we extatic!!! So, if YOU should ever need a plumber in Houston - don't even think of anyone else - Call Roto-Rooter, these guys are creative, polite, and they KNOW their business!

Thanks guys, I really do appreciate having my kitchen back in service!

5
★★★★★

The Roto-Rooter Plumbers are the absolute bomb!!! I couldn't see us getting through this absurd costly situation without them...
We had a clogged up sink - totally clogged - 30 years of fat... practically cement! The clean out valve also just happened to be inside the house... total horror! Thanks to the creativity and innovative ideas of Hidajet and his colleagues, Jim and Gregg these guys actually were able to save the day by unclogging the lines and saving us about $3,000.-
It all started when the flow of water in the kitchen came to a complete halt and was just backing up. The first plumber who came - Monday night - worked diligently for 2 hours and said, with great regret, that he couldn't do it... we need a camera man. Hidajet followed up on Tuesday and worked at least 5 hours trying all kinds of ways to resolve the fat issue, but to no avail. Unable to leave us stranded, he called in his camera man, Jim and they tried to reach the clogg from the main line - with camera and jet. This too didn't work because they couldn't figure out where the tie in to the main was...
Totally frustrated and disappointed that we were still without a KITCHEN, they brainstormed possible options. Hidajet came up with a possibility - run a pipeline from the clean out in the kitchen to the outdoors and see if the jet could break it up from there. Wednesday, Jim and Gregg showed up to put the plan into action, Hidajet couldn't help but stop by after work to see how things were going... Needless to say, our home - with 2 - 3 Roto - Rooter trucks in front of it for 3 days in a row became quite an attraction for the whole neighborhood! These guys made it happen without tunneling under the house to lay a new line from the kitchen to the main... boy were we extatic!!! So, if YOU should ever need a plumber in Houston - don't even think of anyone else - Call Roto-Rooter, these guys are creative, polite, and they KNOW their business!

Thanks guys, I really do appreciate having my kitchen back in service!

.

Roto -Rootor Plumbers Houston 8/10/2011 - Had our a/c drain back up into the upstairs lavatory which overflowed. Called one plumber who sent someone on overtime yesterday. Guy gave up after an hour and said he called the office and they would send someone else. Didn't hear back from them for 2 hrs so had them paged and they said they weren't planning on sending anyone else. In the meantime, no a/c. Called Roto-Rooter Plumbers of Houston, they gave us a 4-hr window, guy showed up in less than 2 hours and stayed for 2 hours. He was very courteous and although he was not able to complete the job at the time he was able to clear the line enough for us to turn the a/c back on. He explained we needed to run a camera through the line to see the exact problem. They had someone here promptly this morning, very knowledgeable, courteous. Both techs explained everything very well.

4
★★★★☆

Roto -Rootor Plumbers Houston 8/10/2011 - Had our a/c drain back up into the upstairs lavatory which overflowed. Called one plumber who sent someone on overtime yesterday. Guy gave up after an hour and said he called the office and they would send someone else. Didn't hear back from them for 2 hrs so had them paged and they said they weren't planning on sending anyone else. In the meantime, no a/c. Called Roto-Rooter Plumbers of Houston, they gave us a 4-hr window, guy showed up in less than 2 hours and stayed for 2 hours. He was very courteous and although he was not able to complete the job at the time he was able to clear the line enough for us to turn the a/c back on. He explained we needed to run a camera through the line to see the exact problem. They had someone here promptly this morning, very knowledgeable, courteous. Both techs explained everything very well.

.

We had a Shower which both stems (Hot and cold) needed to be rebuilt. The Pumber explained every step that needed to be done, and within 30 minutes he had the job completed. There where no suprises no drama and We are very happy with the results.

4
★★★★☆

We had a Shower which both stems (Hot and cold) needed to be rebuilt. The Pumber explained every step that needed to be done, and within 30 minutes he had the job completed. There where no suprises no drama and We are very happy with the results.

.

Our kitchen sink needed to be replaced. After trying to do it ourselves, we quickly realized that it was out of our league. So I went to Angie's List (where we have an account) and searched for plumbers. Roto-Rooter Plumber of 2500 Central Parkway Houston came up first and after seeing how highly rated they were, I called them. I was told that they would be here within 4 hours. This was a Friday night...so I asked, "are you sure?" They assured me they were. I told them it was only for an estimate. I was told that the plumber would arrive to give me an estimate and be prepared to do the faucet switch if needed. Dispatch kept calling me with updates on their ETA which I thought was wonderful. When they finally arrived, they at 8:30pm (this was not an emergency call) they gave me the quote and explained what needed to be done. Even though it was more than I anticipated, I wanted it repaired. It took them close to 90 minutes to complete the faucet switch because our supply lines and valves were corroded and needed to be replace as well. The master plumber and his journeyman answered all of our questions and were very friendly. Before leaving, they checked for leaks and made sure all of our questions were answered (they were). The master plumber even left his cell phone in case we had any problems. If you need a plumber in the Houston area, call Roto-Rooter of 2500 Central Parkway...and maybe you'll get a master plumber like we did...one that really cared.

5
★★★★★

Our kitchen sink needed to be replaced. After trying to do it ourselves, we quickly realized that it was out of our league. So I went to Angie's List (where we have an account) and searched for plumbers. Roto-Rooter Plumber of 2500 Central Parkway Houston came up first and after seeing how highly rated they were, I called them. I was told that they would be here within 4 hours. This was a Friday night...so I asked, "are you sure?" They assured me they were. I told them it was only for an estimate. I was told that the plumber would arrive to give me an estimate and be prepared to do the faucet switch if needed. Dispatch kept calling me with updates on their ETA which I thought was wonderful. When they finally arrived, they at 8:30pm (this was not an emergency call) they gave me the quote and explained what needed to be done. Even though it was more than I anticipated, I wanted it repaired. It took them close to 90 minutes to complete the faucet switch because our supply lines and valves were corroded and needed to be replace as well. The master plumber and his journeyman answered all of our questions and were very friendly. Before leaving, they checked for leaks and made sure all of our questions were answered (they were). The master plumber even left his cell phone in case we had any problems. If you need a plumber in the Houston area, call Roto-Rooter of 2500 Central Parkway...and maybe you'll get a master plumber like we did...one that really cared.

.

I called five different plumer services around Houston, two wanted to charge a fee for an estimate ($75)!!! Roto-Rotter not only had no charge they were her within 2hrs. Had my plumbing fix in less than an hour. Great service with an affordable price.

5
★★★★★

I called five different plumer services around Houston, two wanted to charge a fee for an estimate ($75)!!! Roto-Rotter not only had no charge they were her within 2hrs. Had my plumbing fix in less than an hour. Great service with an affordable price.