Mandalay Bay Resort & Casino

Good one

Pros: Nice Service

Cons: Too Expensive

Posted 07/30/09

So we went to Mandalay Bay hoping to experience a relaxing, floating in the pool with a cocktail kind of stay. What we were subjected to was screaming children EVERYWHERE, rude attendants in the casino, and rude wait staff. EVERYTHING is an upgrade for $$. "Oh, you want to sit in the nice area of the restaurant? That is $10 more a person." "Oh, you want to not have screaming children splashing you in the face? You'll have to pay for the Adults Only area. That is $50 more a person." What a waste... If you want an ADULT experience go to the Bellagio or the Wynn but stay away from Mandalay Bay!

Pros: Kid Friendly

Cons: Not an Adult Atmosphere, $$, Everything costs

Posted 04/30/09

Mandalay Bay is a great resort.The rooms are attractive,large,and have great soaking tubs.The casino is easy to navigate and the restaurant roster is first class. The pool area is great but can really get crowded.Guest services were all around very good

Posted 03/04/09

Mandalay Bay did their job to make it so you really never needed to leave the hotel. First .. free valet service, no matter how many times you needed it. Lines got long sometimes, but they did their best to keep it moving. We visited comparable hotels and just really liked the entire atmosphere. Staff extremely helpful. Rooms nice and comfortable. We had a partial view of the strip and a view of the airport. Saw a great sunrise We happened to fall in love w/ the bed and shower. Nice variety of restaurants, shops, and clubs/lounges but you could save a ton if you grab yourself a TomTom and explore the city off the strip.
I had a haircut from their salon, from Tyler who did a great job, but these aren't Great Clip rates. Room rates were reasonable (for the average "joe") over the Thanksgiving holiday, and even decided to stay the 3rd night of our trip in Vegas instead of seeing the Grand Canyon.

The only complaint was the Pecan Crusted French Toast from the House of Blues in the hotel!

Posted 11/30/08

I've stayed at Mandalay Bay a few times over the last five years, and each time has been very good. Mandalay Bay has some nice rooms, but in all honesty they are not worth the extra price you pay over rooms in the Luxor Tower. The extra price you pay for are the on-hand amenities such as the pool (excellent), the shops, and the restaurants. The casino is also top notch with very good drinks and cocktail waitresses. Our service at Mandalay Bay has always been very good each time we have been, and our room has always been what we specified. House of Blues usually has some fun entertainment, and for late night eats, Raffles Cafe serves some excellent food. For big and small business, MB has convention rooms that suit all sizes. Aside from MB being on the far end of the LV Strip, I can not think of anything negative about it.

Pros: Great Pool, Casino, and Restaurants

Cons: Far end of the strip

Posted 09/11/08

Being a frequent Vegas vacation planner I always make Mandalay Bay part of my trip. This annual trip we stayed in the 750 GR. Mandalay has great value for their rooms year round. The rooms are romantic with every amenity?s. Everyone throughout the casino was a joy to talk to and happy to be their. We ate at Wolfgang Puck's Trattoria Del Lupo... decadently delicious. My times spent trying drinks with my friends at the Rum Jungle are the happiest in my life. Being a connoisseur of rum, it?s heaven. The bartenders are knowledgeable and make sure your happy with your selections. The jerkchickenis to die for! Red Square is cool, I wasn't particularly impressed with the ice bar. You can't miss The Burger Bar, find out how good a burger can be, try the sampler ... but you have to leave room for the Creamy Cheese Cake Burger (Doughnuts w/ cheesecake) OMG! Check out the wine angels and the 42 foot wine tower, its impressive. Expedient room service, great housekeeping and everyone who works in each aspect of the hotel is a delight. The aquarium and Shark reef was much larger then I remember the last time... Exotic, comparable to any states aquarium and w/ later hours. Decent poker room, Hold?em Tournaments (10am $30 & 6pm $60).

Most of the pools, including the Wave pool and Lazy River, are closed a big part of the year. We were very disappointed they were closed.

Pros: RumJungle, Burger Bar, Shark Reef, Wine Tower, Wave pool, Great Service

Cons: Poor pool hours / only seasonal.

Posted 03/06/08

Our trip was cut short so we only stayed one night- a Wednesday. The room was really nice- clean, hip, big bathtub (i'm gonna bring bubble bath next time)- only drawback, it was an adjoining room so the noise was bothersome. Definitely make sure it's not adjoining next time. The pools were amazing but we were disappointed that one of the pools was closed, one you had to be a 4 Seasons member to use and the Beach was very crowded (on a Wednesday, I can't imagine the weekend) with the cheapy beach chairs crammed right next to each other. Be sure that if you want to go to the Mix lounge at the top of the Hotel to have proper attire- my boyfriend was too casual and they didn't let us up. Also, it says "family-friendly" but they had strict policy on allowing kids under a certain height in the wave pool- which was fine by us as we weren't looking for that type of atmosphere.

Pros: nice pools, airy (non smoky) casino, newly remodeled hip rooms

Cons: far end of strip, lackluster service, no cheap food options

Posted 09/13/07

I stayed for a wedding and my birthday it was a special occasion. The service I received was horriable, in fact, it took me over an hour to get a drink in the pool area and when it arrived the wait staff refused to charge it to my room saying the drink had already been entered into the register. She was rude and made it clear that she didn't like black people. I complained on the spot ant followed it up with a letter days before I left the hotel and got no response.

Its a wonderful property with good resturants but they make it clear that black people are not respected or wanted. If you're black be prepared for attitude!

Posted 06/03/07

This place is amazing.
1.It has the best hotel rooms which are modern and cool: They have a sort of "W" feel.
2.They have the best casino: I am not one for gambling, but there was no other place (including the Wynn)that I went to that felt as airy and nice to be in.
3.They have an awesom pool: It is a huge expanse of water with so much to do for families or party goers. 4. It is worth the walk: Yes I know it's at the end of the strip, but trust me, the only reason for this is because they wanted to save the best for last.
5. It is very reasonably priced: Forget the Bellagio with it's tacky decore, Mandalay Bay is hip and trendy.

Pros: The chic hotel rooms

Cons: It's a far walk from the center of the strip

Posted 06/02/07

The pool is the main draw to this hotel. (The wave pool is pretty fun, but the chlorine from the spa burned my eyes, and I'm used to chlorine.) Otherwise, the hotel's not that impressive and you could probably stay in a better location for less money.

Posted 11/16/06

I have no idea what they pump into the air in this casino, but the smell is wonderful and like no other. My husband and I stayed here and had a gorgeous room. Floor to ceiling windows, with a great view of the strip. The room was a nice size, and room service good, but a little slow. We had breakfast by our window twice during our stay and it was a wonderful way to start the day. The casino is a bit far down from mid-strip, but we enjoy the selection of bars, shops and everything in the hotels' caino, so it make it worth the short walk for us. Next to The Wynnn this is so far, our favorite place to stay.

Pros: Love that Aromatherpay smell throughout the casino, floor to ceiling windows in rooms

Cons: a bit far down on the strip

Posted 10/30/06

This hotel is more upscale for the strip. The pool with beach and wave pool is really nice. The rooms are spacious and well decorated. It is at the end of the strip, so the tram is very useful.

Posted 10/30/06

Last year my husband and I took a second honeymoon to our favorite vacation spot Las Vegas. We stayed at the Mandalay Bay and we were absolutely blown away. The room was clean and fresh smelling. It had a beautiful view of the strip. The bathroom was large and comfortable. It had a shower and bathtub and the most delicious ammenities. The casino was not stuffy and smelled quite good since they pump aromatherapy scents throughout the hotel. We did not get to use the pool because it was a bit chilly, but it is beautiful. Housekeeping was friendly and did a great job as did all hotel employees with whom we came in contact. I have onl great things to say about the Mandalay Bay and will be staying there next time we visit Vegas.

Posted 10/22/06

I have always wanted to stay here. Actually, I think you'd get better service at a Best Western. The service was HORRIBLE! We had to beg to have our room cleaned and each day when it WAS cleaned, it was missing towels or soap. Basically service was bad throughout the hotel. Hard to get your hands on clean towels at the pool. A lot of overflowing trash at the pool.

Pool-side bar service was good though.

Posted 07/23/06

We'll just say I had a terrible experience at the spa. I was taken advantage of on my wedding trip and the police are now involved. Beware of massages in this hotel.. from MY experience, they can be the worst thing that could ever happen to you!!

Posted 07/20/06

I thought this was a very high-end hotel and was sadly disappointed. Rooms are standard at best. Our room seemed like it hadn't been used in a while. Big stains on carpet, layer of dust on bedside lampshades, burnt out lightbulb in shower stall, no privacy sign for door, hairdryer did not work. The public areas and pool are great (although they had no towels at noon on a thursday at the pool and said they wouldn't until 2pm!) If you don't plan to visit other places and just want to hang at the pool by day and one of their great restaurants by nite it is fine (and don't plan to spend time in your room). But for the price we paid (and money spent thru out the resort) it was disappointing - like staying at an Embassy suite or mid-level sheraton. The hallway carpets were filthy also (which, may not seem like a big thing but it contributes to the overall 'ick' feeling that they just don't tend to the hotel above the main floor).

Pros: Pools, choice of restaurants and clubs and 2 starbucks!

Cons: Dirty, far from the 'action'

Posted 07/17/06

This is the worst example of a 5 star hotel I have ever seen. The only thing that kept our trip from being a complete loss was the Ringo Starr concert.

The Spa was loud, the staff in the buffet were rude, the wait for elevators was longggggg. We almost missed our flight waiting on the elevator to leave. We called security several times to check out a person in the hall drunk and banging on doors at 5am. They never came.

I will never go to this hotel for any reason and certainly do not recommend it to anyone.

Posted 07/13/06

My experience at the Mandalay Bay was extreme to say the least. It wasn't until the last day that I got my bearings enough to know where I was going in this massive hotel, but at least I got a lot of exercise finding my way around and trekking to my out of date room located as far as possible from the elevator. The elevators were a traumatic experience to begin with as during busy hours elevator shortages caused excesive crowding both while waiting for an elevator and while riding insider of one. The same goes for the pool. The spa, although pricy, was a safe haven from the masses. Mandalay Place was also fun...I highly recommend Look! and BlankSpace. The gaming also delivered as I rarely had to wait for a blackjack table, 3 card poker game, or slot machine.

Pros: Mandalay Place, Spa Mandalay, Cabanas have Ipod Speaker system

Cons: Rooms in Desperate Need of Renovation, OVER-CROWDED, Dearth of elevator space

Posted 07/04/06

The pool and "beach" are beautiful areas, but crammed with lounge chairs right on top of one another. Rooms are so-so, we had a running shower and some drainage issues in the sink. My friend and I were talking in our room and security was called to tell us to be quiet. This place is ideal for company conventions and families; if you are looking for a true Vegas scene then head to Hard Rock.

Pros: Pool, Good restuarants

Cons: Rooms

Posted 04/27/06

Don't understand how they can claim a AAA 4 diamond rating. Maybe in the past but does not even come close. The hallway carpets look worn and dingy, the room carpet seemed to be in somewhat better shape but the comforters were dirty and smelly, there were holes in the sheets and the furniture was worn and cracked.

Cons: old, dingy, noisy

Posted 03/28/06

I stayed at Mandalay Bay for a conference in Sept 05. The look of the hotel was amazing, but from the start, the service left alot to be desired. The room was great, but I expected at least a coffee maker, and micro/fridge for $189. I lost my money in the soda machine after a 3 hour walk on the strip, and called down to the desk, but I was told I would have to go to the cashier in the casino to get a refund. While at the hotel, the employees made no eye contact or bothered to say hello. When departing the hotel, the bellman slammed my luggage into the taxi and broke some of my souvenirs. I expected alot more for the money I paid. I left a comment card with my contact information, and I have not been contacted about my stay.

Pros: bathroom, lobby, conference center

Cons: service, service, service

Posted 01/14/06

I was at the hotel for 8 days for a convention and the room, pool area, and staff were incredible! Also, the Island Bar rocks after 11:00pm. I met a few ladies their and the rest is history.

Pros: Room, Staff, Restaurant selection

Cons: Convention too far

Posted 09/16/05

I used America West Vacations to book my stay at Mandalay Bay. None of the other travel sites have deals for MB. For $400 I flew from Seattle to Vegas (direct) and stayed at MB for 4 days and 3 nights. After getting through a very long line for check in the staff was friendly and when asked for a room upgrade he asked his manager and gave me a "strip view" room upgrade for free when I balked at paying for the upgrade. The room was very spacious and nice with a soaking tub and separate shower and toilet room. However, there was no fridge in the room. The main reason I stayed at MB was for the pools. Although crowded it was refreshing and there are several to choose from. Love the lazy river and wave pools! Get there early to reserve yourself a spot!

Pros: Nice Rooms, Pools, Service

Cons: Buffet

Posted 08/12/05

For the price of the room I expected more. My room looked like it was used as a breakroom with trash in the trash can. The bed looked like some one had just gotten out of it. I let management know and they made it seem like it was my fault for having a dirty room. The only positive was the luck I had at the black jack tables. If you stay here make sure you confirm your reservation with a live person.

Pros: Value, Service

Posted 03/24/05

great rooms, loved it, beautiful bathroom, the cafe was TREMENDOUS for breakfast. Really recommend it. The only negative is the schlep through the casino to the pool. But the hotel is such a "civilized" break from the craziness of Vegas - room is HUGE, loved it - would highly recommend it!!

Pros: room, products, bathroom

Posted 05/11/04

The nightlife was great and so was the pool. It's also an excellent place to get in a bet on a sporting event. Overall, the hotel is made for pleasure, and I had a really fun weekend there. The only complaint I have is the staff, and especially the waitresses. I expect a little banter, or at least a smile on occasion when you're tipping well and spending money, but the attitude was stoic at best and outright rude at worst. The exception for me was the pool staff.

Pros: nightlife, pool, casino

Cons: , waitresses

Posted 04/22/04

The hotel famous for it"s great pool was packed by 9:30 after opening the gates at 9:00.We went sight seeing since we couldn't use the pool and when we came back the valet parking was full, it was 3:00 in the afternoon!! Tried to take the kids to dinner, the only resturant with a kids menu (Red White and Blue) was out of booster seats and high chairs!!!
I guess that's why MacDonalds is across the street.
I will never stay here again.

Cons: , expensive, poor service

Posted 04/17/04

One of the best hotels I have ever stayed at. Ambiance, service, room size and quality are exellent. The best pool in Las Vegas. Quite a few great restaurants. Go to their Spa - it is awsome. This place is somewhat expensive but you do get what you pay for.

Pros: Rooms, Pool, Spa

Cons: Location

Posted 07/09/03

So the is the fun epicenter of Vegas in my opinion. Behind every corner is a fab lounge, unique bar or dazzling restaurant. Wear your best outfit, drink lots of coffee and prepare to be there a while. As far as the gambling goes, don't bother. Also, save up and be prepared to spend lots of cash - dinner, covers, drinks. It ain't cheap - but it's worth it.

Posted 07/06/03

The most beautiful hotel, and hands down the best casino in Vegas, however the hotel staff leaves something to be desired. The front desk staff in particular has the worst attitude I have ever experienced upon check-in and check out. Not a smile or a hello to be found!!!!! As a hospitality professional myself, Mandalay Resort Group must do something to take care of this problem, if not, they will not recieve one dollar of my money ever again!!!!

Pros: Casino, Bird Girls, Boxing

Cons: Disgusting front desk, staff.

Posted 05/25/03

from the second i walked into the hotel i felt like i was in a whole new world. I could have stayed at the hotel the whole week and never gotten bored(well maybe a little) but it is the best hotel i have ever stayed in. everything there is perfect, the pool makes u feel like u are really after the beach. and after a long day, you go back to your room and u find sand in your hair, now thats when u kno your staying at a good hotel! haha..i highly recommend it to anyone becasue it is perfect for kids or adults. its not too crowded and is a fun place just to walk around and take everything in. The hotel itself will take you into a dream world.

Pros: pool was perfect, drinks and food, people and feeling

Cons: nothing, nothing, nothing

Posted 05/21/03

Surely one of the most beautiful Hotels with some of the best restaurants and ammenities BUT MAKE SURE THE POOL IS OPEN...closed several months out ot the year. You'd also better be in super fit shape to navigate this huge place...its about 15 minutes just to the dolphins. Nothing for nothing here!

Pros: Gorgeous, Great Restaurants

Cons: BEACH CLOSED, POOL CLOSED, WAVE CLOSED

Posted 01/29/03

This was an Outstanding hotel and it lived up to its great reputation with style, class and service as well as a great spa!!!
I thought it was quite reasonable(with a package)

Pros: looks, amenities, service

Cons: location

Posted 12/17/02

Nice rooms, the suites are a great value.
Great entertainment and excellent club
Rum Jungle the Italian Restaurant across the way is also a gem.

Posted 10/26/02

We stayed here when it first opened, we excused the grumpiness then taking in consideration that they were new. 2 years later and still not a happy face in the whole resort.

The pool is a 10!! Such a beautiful atmosphere, you would hope for a smile. I asked for extra towels and the young man acted like a total snot. As a guest spending 100's a day, and I tip very well, I don't think asking for politness is much.

No concierge service. We encounted only 2 polite people in 4 days.

$5.00 bottled water is supplied in the rooms. We purchased it for $3.00 in the gift shop instead. At check out we were still charged for water. We are still unable to clear up the bill because of lack of service. Apparently this is a common complaint among guests. Twice is enough.

Pros: Great resturants, Awesome pool

Cons: Bad Service, Rudeness, Unhappy employees

Posted 10/10/02

We had an incredible suite 34135 the best view in Vegas. 180 degrees of the strip, airport and sunset. The hotel itself was a let down. Nobody seemed happy to there. People did not seem to have fun. The dealers were taking advantage of young people with money and too much alcohol. Monte Carlo or Mirage are more lively locations. The proximity to other casinos is a disadvantage. The pool is far too crowded and chairs are crammed in everywhere. Shark Reef is cool. But you don't have to stay here to see it. Same with the restaurants, bars, House of Blues. Stay somewhere else and come check it out.

Pros: Beautiful View, Shark Reef

Cons: People not having fun, Uptight, Too far from strip

Posted 08/24/02

Mandalay Bay is what your looking for if you want
fantastic service, a great place to swim, the best food in town and great entertainment. They have it all. From the moment you walk in the door, you'll never want to leave. One of it's best family features is that you don't have to walk through the casino (like all the other hotels on the strip) to get to the pool or their fabulous shops. They also have
an monorail that takes you over to the Luxor hotel
and ends up at the Excalibur hotel. A great way to
get around during the 105 degree summer weather. My family is in the hotel business, and I
know from experience what a good hotel is...and this one is FANTASTIC!!!!!!

Pros: Great value, the wave pool, the night life

Cons: It's 2000 mi away

Posted 08/17/02

Mandalay Bay Hotel & Casino is nothing but class. From the minute you check in, until you check out, you will be in heaven. The room we had was great and the bathroom was huge! We were in heaven!! You must visit the Spa, it is worth every penny! Also, make sure you check out the pools! Mandalay Bay is unlike any other casino. You can both gamble yet it's relaxing and you really feel like you're on vacation! A must stay

Pros: Bathroom, Pool, Size

Cons: Food too expensive

Posted 08/15/02

has great nightclub for dancing, Rum Jungle. Nice place to gamble or just enjoy lounge show and drinks with friends from out of town. Greatest pool area on strip with beach, wave pool and lazy river.

Pros: good location, good gambling

Cons: expensive

Posted 08/03/02

Circus, Circus really puts out a breakfast spread worth standing in line for!!

Posted 07/29/02

The Spa at Mandalay Bay was the best. It wasn't much more expensive then other spas I've been to and if you consider that enjoying a day at the spa will save you from losing your money at the slots, well then, it's not expensive at all.

When we reserved a room we received a great package deal. Access to the spa free for the day plus two services. The massage wasn't the best I've had but my time enjoying the steam room, jacuzzi, etc. was well worth it. The jacuzzi was two rectangular pools separated by plants, at one end there was a cold plunge and the other was a warm pool when you needed less heat. The steam room was large and had several levels where you could sit higher if you wanted more steam. I would come back to this hotel again just because of the spa.

Pros: Great Rooms, Fantastic Spa, Good service

Cons: Expensive, Restaurants So-so

Posted 06/29/02

The 'Bay is one of the top casinos in Vegas. The rooms are roomy. There is much to do with the pool (one of the best around), restaurant/bar selections, and spa. If you are looking for a place for a little R&R without leaving the casino, Mandalay Bay is it!

Pros: great pool, great crowd, Rum Jungle

Posted 06/24/02

If i could stay here everytime i came to las vegas i would! It is to pricey for me but wow its amazing. I got the pleasure of staying here one time with family and i'll never forget it. The rooms are big and clean and i got my own spa like bath tub!

Posted 06/12/02

I agree- the restaurants (with the exception of Areole) had great food, wine and service. The room was very disappointing. We expected a much higher level of luxury and thought that that the accommodations we received were really poor. It was very noisy in the hallways, too.

Pros: food

Cons: room quality, location, noise

Posted 06/04/02