Mandalay Bay Resort And Casino

A most excellent Mandalay Bay Resort And Casino. The food so tasty, Also the ambiance and service is great.

In reading some of the reviews before mine, I feel compelled to add my comments and opinions about my many stays at the Mandalay and/or The Hotel,We are not wealthy "whales" just regular working class.We usually stay 2 times / yr since 2006 or so. Before then we stayed in many of the others,The Rio, Mirage, TI, Flamingo, Riviera, NYNY to name a few some still there, some not.
My wife and I enjoy our stays in Vegas and for us there is no finer experience than the Mandalay Bay.

Unlike the previous reviewers bad experience, I can say with all honesty that the staff and management, from the maid that superbly cleans our suite to room service, front desk and casiino staff, every effort is made to accomdate us during our stays.
It's true that the tram is convenient but we have never had a bad meal or bad service at any of the fine resturants on the Mandalay property(so not much use for the tram). House of Blues is one of our favorites, Noodles, Red,White,Blue, Raffles, Starbucks are on the list as well. Did you know that the best Pastrami or Corned Beef sandwiches are located at the betting parlor Sports Book Grill. There are many other fine restuarants there but you'll have to try them for yourself.

We've had our adult children stay at the Mandalay, I've stayed there by choice during my Real Estate convention in NYNY and My wife of 43 years and I have celebrated many Anniversaries including our 42nd there. Our rooms have always been second to none other that we've ever stayed at. We've seen Mama Mia there and Chicago as well as other M-life attactions, Your Concierge is a great resource to make it happen for you. We've even arrived earlier than normal check-in and when possible they have accomadated us.

So when I read a negative review about the Mandalay I'm reminded that there are always two sides to each story.

Have you ever wonder what it is like to be amongst natures toughest creatures and enjoy it to the fullest? Mandalay Bay Resort brings you an up close and personal experience for those daring enough to swim amongst sharks (certain certifications required and special equipment) but for all of us regular people you can watch these amazing creatures in their own habitat while you just walk safely under them.

The hotel is super clean and spacious. So if you ever come to the Sin City, it is definitely worht the stay.

I stayed at this place looking for a little r&r. WHAT A MISTAKE. When I checked in they gave me a room that was absolutely filthy. Their were finger prints on the mirrors, the bed was just pulled and not properly made, the tub was filthy. I don't believe the maid service was even in this room. I called down to the desk and advised them of the same. They said a manager would be up to see the room. After an hour, I went to the desk and advised them no one showed up. I was then advised I would be transferred to another room, however it would not be ready for about an hour. After an hour I called to see if the room was ready. I was advised that this room is not scheduled to be cleaned at all. I was told that they give me a plain room. I advised them that I would take the room if they paid me back the money I spent for a suite. They refused and told me if I wanted a suite I would have to wait for another three hours. I went to the desk and asked for my money back. A manager came over and said she had a room for me. I went up to the room which was not very clean. The furniture was scratched and the lamp shades were torn up. I was more stressed out after my visit to the Mandalay Bay. The rooms are dirty and the furniture needs to be replaced. The staff needs to be trained in customer service skills. They are very rude. Not only are their rooms filthy but the desk personnel are totally unorganized. I would not recommend this place to anyone. There are too many nice places to go on the strip or off the strip. Oh yes! I have to mention that the bell person refused to put my luggage on the luggage rack and used a racial slang while walking out the door. I reported it however the manager was not available. I don't believe nothing was said to the manager or him. THERE ARE TOO MANY NICE , CLEAN, AND PROFESSIONALLY RAN RESORTS TO GO TO!!!!!!! STAY AWAY FROM MANDALAY BAY!!!!!!!

The wave pool was so huge it was never crowded even though there were tons of people in there. The waves were gentle enough to enjoy and so refreshing. The wave pool was a bit crowded but fun to do with kids. Make sure you bring your own inner tube or you will have to buy one for $24! There were always seats available to find in short order so we didn't have to walk around the whole pool complex to find seats. My only complaint would have to say the bar put just a tiny squirt of alcohol in my frozen daiquiri - not even enough for a shot like we get back home! Anyway, the pool was incredible.

Also the room we got was amazing - ordered off Expedia with no special request but it was a gem. Very clean and quiet hallway, floor-to-ceiling windows overlooking the strip - lovely view! No line for check-in - we were ready to go to our room in less than 10 minutes. Staff was helpful and friendly everywhere in this hotel. Very nice cab area as well - friendly guys directing you to even friendlier and helpful cabbies. Also the Shark Reef Aquarium is a must-see, especially if you have kids. Make sure you keep the picture they take at the beginning of the tour. Great memories! A must-stay for anyone. Also very convenient walk to the free tram that takes you to Luxor, Excalibur, NYNY, and MGM. We also took a leisurely walk to Luxor across the street several days under the beautiful sun - it was a blessing and wonderful. We are going back there in 2010 for sure!

Pros: fabulous, clean pool area

Cons: sand a little hot but just have to wear flip flops

This was my first trip to Vegas. Besides long lines to check in, the mgr is very polite (be prepared to ask for the manager often). Room walls are thin (so you can hear exactly what other people are "doing" in the their room). After losing my key and waiting approximately 20 mins, the clerk said, "next in line". I proceeded to go up to the counter when he interrupted my walk by stating, "Not you, him". This guy wasn't even in line, he was just standing off on the side. After I had a fit, the clerk replied with a rude statement, "HE JUST NEED A COPY OF HIS KEY". No kidding. I simply wanted the same, I replied. He proceeded to assist the other guy; thus causing me to ask for management. Complain and they'll give you free food at one of their restaurants. Whipee doo, I simply trashed the free food voucher, never to return. NEVER!!!!!

Pros: The hotel itself is nice

Cons: Below average service

Good one

Pros: Nice Service

Cons: Too Expensive

So we went to Mandalay Bay hoping to experience a relaxing, floating in the pool with a cocktail kind of stay. What we were subjected to was screaming children EVERYWHERE, rude attendants in the casino, and rude wait staff. EVERYTHING is an upgrade for $$. "Oh, you want to sit in the nice area of the restaurant? That is $10 more a person." "Oh, you want to not have screaming children splashing you in the face? You'll have to pay for the Adults Only area. That is $50 more a person." What a waste... If you want an ADULT experience go to the Bellagio or the Wynn but stay away from Mandalay Bay!

Pros: Kid Friendly

Cons: Not an Adult Atmosphere, $$, Everything costs

Mandalay Bay is a great resort.The rooms are attractive,large,and have great soaking tubs.The casino is easy to navigate and the restaurant roster is first class. The pool area is great but can really get crowded.Guest services were all around very good

Mandalay Bay did their job to make it so you really never needed to leave the hotel. First .. free valet service, no matter how many times you needed it. Lines got long sometimes, but they did their best to keep it moving. We visited comparable hotels and just really liked the entire atmosphere. Staff extremely helpful. Rooms nice and comfortable. We had a partial view of the strip and a view of the airport. Saw a great sunrise We happened to fall in love w/ the bed and shower. Nice variety of restaurants, shops, and clubs/lounges but you could save a ton if you grab yourself a TomTom and explore the city off the strip.
I had a haircut from their salon, from Tyler who did a great job, but these aren't Great Clip rates. Room rates were reasonable (for the average "joe") over the Thanksgiving holiday, and even decided to stay the 3rd night of our trip in Vegas instead of seeing the Grand Canyon.

The only complaint was the Pecan Crusted French Toast from the House of Blues in the hotel!

I've stayed at Mandalay Bay a few times over the last five years, and each time has been very good. Mandalay Bay has some nice rooms, but in all honesty they are not worth the extra price you pay over rooms in the Luxor Tower. The extra price you pay for are the on-hand amenities such as the pool (excellent), the shops, and the restaurants. The casino is also top notch with very good drinks and cocktail waitresses. Our service at Mandalay Bay has always been very good each time we have been, and our room has always been what we specified. House of Blues usually has some fun entertainment, and for late night eats, Raffles Cafe serves some excellent food. For big and small business, MB has convention rooms that suit all sizes. Aside from MB being on the far end of the LV Strip, I can not think of anything negative about it.

Pros: Great Pool, Casino, and Restaurants

Cons: Far end of the strip

Being a frequent Vegas vacation planner I always make Mandalay Bay part of my trip. This annual trip we stayed in the 750 GR. Mandalay has great value for their rooms year round. The rooms are romantic with every amenity?s. Everyone throughout the casino was a joy to talk to and happy to be their. We ate at Wolfgang Puck's Trattoria Del Lupo... decadently delicious. My times spent trying drinks with my friends at the Rum Jungle are the happiest in my life. Being a connoisseur of rum, it?s heaven. The bartenders are knowledgeable and make sure your happy with your selections. The jerkchickenis to die for! Red Square is cool, I wasn't particularly impressed with the ice bar. You can't miss The Burger Bar, find out how good a burger can be, try the sampler ... but you have to leave room for the Creamy Cheese Cake Burger (Doughnuts w/ cheesecake) OMG! Check out the wine angels and the 42 foot wine tower, its impressive. Expedient room service, great housekeeping and everyone who works in each aspect of the hotel is a delight. The aquarium and Shark reef was much larger then I remember the last time... Exotic, comparable to any states aquarium and w/ later hours. Decent poker room, Hold?em Tournaments (10am $30 & 6pm $60).

Most of the pools, including the Wave pool and Lazy River, are closed a big part of the year. We were very disappointed they were closed.

Pros: RumJungle, Burger Bar, Shark Reef, Wine Tower, Wave pool, Great Service

Cons: Poor pool hours / only seasonal.

Our trip was cut short so we only stayed one night- a Wednesday. The room was really nice- clean, hip, big bathtub (i'm gonna bring bubble bath next time)- only drawback, it was an adjoining room so the noise was bothersome. Definitely make sure it's not adjoining next time. The pools were amazing but we were disappointed that one of the pools was closed, one you had to be a 4 Seasons member to use and the Beach was very crowded (on a Wednesday, I can't imagine the weekend) with the cheapy beach chairs crammed right next to each other. Be sure that if you want to go to the Mix lounge at the top of the Hotel to have proper attire- my boyfriend was too casual and they didn't let us up. Also, it says "family-friendly" but they had strict policy on allowing kids under a certain height in the wave pool- which was fine by us as we weren't looking for that type of atmosphere.

Pros: nice pools, airy (non smoky) casino, newly remodeled hip rooms

Cons: far end of strip, lackluster service, no cheap food options

I stayed for a wedding and my birthday it was a special occasion. The service I received was horriable, in fact, it took me over an hour to get a drink in the pool area and when it arrived the wait staff refused to charge it to my room saying the drink had already been entered into the register. She was rude and made it clear that she didn't like black people. I complained on the spot ant followed it up with a letter days before I left the hotel and got no response.

Its a wonderful property with good resturants but they make it clear that black people are not respected or wanted. If you're black be prepared for attitude!

This place is amazing.
1.It has the best hotel rooms which are modern and cool: They have a sort of "W" feel.
2.They have the best casino: I am not one for gambling, but there was no other place (including the Wynn)that I went to that felt as airy and nice to be in.
3.They have an awesom pool: It is a huge expanse of water with so much to do for families or party goers. 4. It is worth the walk: Yes I know it's at the end of the strip, but trust me, the only reason for this is because they wanted to save the best for last.
5. It is very reasonably priced: Forget the Bellagio with it's tacky decore, Mandalay Bay is hip and trendy.

Pros: The chic hotel rooms

Cons: It's a far walk from the center of the strip

The pool is the main draw to this hotel. (The wave pool is pretty fun, but the chlorine from the spa burned my eyes, and I'm used to chlorine.) Otherwise, the hotel's not that impressive and you could probably stay in a better location for less money.

I have no idea what they pump into the air in this casino, but the smell is wonderful and like no other. My husband and I stayed here and had a gorgeous room. Floor to ceiling windows, with a great view of the strip. The room was a nice size, and room service good, but a little slow. We had breakfast by our window twice during our stay and it was a wonderful way to start the day. The casino is a bit far down from mid-strip, but we enjoy the selection of bars, shops and everything in the hotels' caino, so it make it worth the short walk for us. Next to The Wynnn this is so far, our favorite place to stay.

Pros: Love that Aromatherpay smell throughout the casino, floor to ceiling windows in rooms

Cons: a bit far down on the strip

This hotel is more upscale for the strip. The pool with beach and wave pool is really nice. The rooms are spacious and well decorated. It is at the end of the strip, so the tram is very useful.

Last year my husband and I took a second honeymoon to our favorite vacation spot Las Vegas. We stayed at the Mandalay Bay and we were absolutely blown away. The room was clean and fresh smelling. It had a beautiful view of the strip. The bathroom was large and comfortable. It had a shower and bathtub and the most delicious ammenities. The casino was not stuffy and smelled quite good since they pump aromatherapy scents throughout the hotel. We did not get to use the pool because it was a bit chilly, but it is beautiful. Housekeeping was friendly and did a great job as did all hotel employees with whom we came in contact. I have onl great things to say about the Mandalay Bay and will be staying there next time we visit Vegas.

I have always wanted to stay here. Actually, I think you'd get better service at a Best Western. The service was HORRIBLE! We had to beg to have our room cleaned and each day when it WAS cleaned, it was missing towels or soap. Basically service was bad throughout the hotel. Hard to get your hands on clean towels at the pool. A lot of overflowing trash at the pool.

Pool-side bar service was good though.

We'll just say I had a terrible experience at the spa. I was taken advantage of on my wedding trip and the police are now involved. Beware of massages in this hotel.. from MY experience, they can be the worst thing that could ever happen to you!!

I thought this was a very high-end hotel and was sadly disappointed. Rooms are standard at best. Our room seemed like it hadn't been used in a while. Big stains on carpet, layer of dust on bedside lampshades, burnt out lightbulb in shower stall, no privacy sign for door, hairdryer did not work. The public areas and pool are great (although they had no towels at noon on a thursday at the pool and said they wouldn't until 2pm!) If you don't plan to visit other places and just want to hang at the pool by day and one of their great restaurants by nite it is fine (and don't plan to spend time in your room). But for the price we paid (and money spent thru out the resort) it was disappointing - like staying at an Embassy suite or mid-level sheraton. The hallway carpets were filthy also (which, may not seem like a big thing but it contributes to the overall 'ick' feeling that they just don't tend to the hotel above the main floor).

Pros: Pools, choice of restaurants and clubs and 2 starbucks!

Cons: Dirty, far from the 'action'

This is the worst example of a 5 star hotel I have ever seen. The only thing that kept our trip from being a complete loss was the Ringo Starr concert.

The Spa was loud, the staff in the buffet were rude, the wait for elevators was longggggg. We almost missed our flight waiting on the elevator to leave. We called security several times to check out a person in the hall drunk and banging on doors at 5am. They never came.

I will never go to this hotel for any reason and certainly do not recommend it to anyone.

My experience at the Mandalay Bay was extreme to say the least. It wasn't until the last day that I got my bearings enough to know where I was going in this massive hotel, but at least I got a lot of exercise finding my way around and trekking to my out of date room located as far as possible from the elevator. The elevators were a traumatic experience to begin with as during busy hours elevator shortages caused excesive crowding both while waiting for an elevator and while riding insider of one. The same goes for the pool. The spa, although pricy, was a safe haven from the masses. Mandalay Place was also fun...I highly recommend Look! and BlankSpace. The gaming also delivered as I rarely had to wait for a blackjack table, 3 card poker game, or slot machine.

Pros: Mandalay Place, Spa Mandalay, Cabanas have Ipod Speaker system

Cons: Rooms in Desperate Need of Renovation, OVER-CROWDED, Dearth of elevator space

The pool and "beach" are beautiful areas, but crammed with lounge chairs right on top of one another. Rooms are so-so, we had a running shower and some drainage issues in the sink. My friend and I were talking in our room and security was called to tell us to be quiet. This place is ideal for company conventions and families; if you are looking for a true Vegas scene then head to Hard Rock.

Pros: Pool, Good restuarants

Cons: Rooms

Don't understand how they can claim a AAA 4 diamond rating. Maybe in the past but does not even come close. The hallway carpets look worn and dingy, the room carpet seemed to be in somewhat better shape but the comforters were dirty and smelly, there were holes in the sheets and the furniture was worn and cracked.

Cons: old, dingy, noisy

I stayed at Mandalay Bay for a conference in Sept 05. The look of the hotel was amazing, but from the start, the service left alot to be desired. The room was great, but I expected at least a coffee maker, and micro/fridge for $189. I lost my money in the soda machine after a 3 hour walk on the strip, and called down to the desk, but I was told I would have to go to the cashier in the casino to get a refund. While at the hotel, the employees made no eye contact or bothered to say hello. When departing the hotel, the bellman slammed my luggage into the taxi and broke some of my souvenirs. I expected alot more for the money I paid. I left a comment card with my contact information, and I have not been contacted about my stay.

Pros: bathroom, lobby, conference center

Cons: service, service, service

I was at the hotel for 8 days for a convention and the room, pool area, and staff were incredible! Also, the Island Bar rocks after 11:00pm. I met a few ladies their and the rest is history.

Pros: Room, Staff, Restaurant selection

Cons: Convention too far

I used America West Vacations to book my stay at Mandalay Bay. None of the other travel sites have deals for MB. For $400 I flew from Seattle to Vegas (direct) and stayed at MB for 4 days and 3 nights. After getting through a very long line for check in the staff was friendly and when asked for a room upgrade he asked his manager and gave me a "strip view" room upgrade for free when I balked at paying for the upgrade. The room was very spacious and nice with a soaking tub and separate shower and toilet room. However, there was no fridge in the room. The main reason I stayed at MB was for the pools. Although crowded it was refreshing and there are several to choose from. Love the lazy river and wave pools! Get there early to reserve yourself a spot!

Pros: Nice Rooms, Pools, Service

Cons: Buffet

For the price of the room I expected more. My room looked like it was used as a breakroom with trash in the trash can. The bed looked like some one had just gotten out of it. I let management know and they made it seem like it was my fault for having a dirty room. The only positive was the luck I had at the black jack tables. If you stay here make sure you confirm your reservation with a live person.

Pros: Value, Service

great rooms, loved it, beautiful bathroom, the cafe was TREMENDOUS for breakfast. Really recommend it. The only negative is the schlep through the casino to the pool. But the hotel is such a "civilized" break from the craziness of Vegas - room is HUGE, loved it - would highly recommend it!!

Pros: room, products, bathroom

The nightlife was great and so was the pool. It's also an excellent place to get in a bet on a sporting event. Overall, the hotel is made for pleasure, and I had a really fun weekend there. The only complaint I have is the staff, and especially the waitresses. I expect a little banter, or at least a smile on occasion when you're tipping well and spending money, but the attitude was stoic at best and outright rude at worst. The exception for me was the pool staff.

Pros: nightlife, pool, casino

Cons: , waitresses

The hotel famous for it"s great pool was packed by 9:30 after opening the gates at 9:00.We went sight seeing since we couldn't use the pool and when we came back the valet parking was full, it was 3:00 in the afternoon!! Tried to take the kids to dinner, the only resturant with a kids menu (Red White and Blue) was out of booster seats and high chairs!!!
I guess that's why MacDonalds is across the street.
I will never stay here again.

Cons: , expensive, poor service

One of the best hotels I have ever stayed at. Ambiance, service, room size and quality are exellent. The best pool in Las Vegas. Quite a few great restaurants. Go to their Spa - it is awsome. This place is somewhat expensive but you do get what you pay for.

Pros: Rooms, Pool, Spa

Cons: Location

So the is the fun epicenter of Vegas in my opinion. Behind every corner is a fab lounge, unique bar or dazzling restaurant. Wear your best outfit, drink lots of coffee and prepare to be there a while. As far as the gambling goes, don't bother. Also, save up and be prepared to spend lots of cash - dinner, covers, drinks. It ain't cheap - but it's worth it.