F. Lofrano & Son, Inc.

★★☆☆☆
  • 1745 Divisadero St

    San Francisco, CA 94115

    Map & Directions
  • 415-865-8450

About F. Lofrano & Son, Inc.

Hours
Monday 7:30 AM-5:00 PM, Tuesday 7:30 AM-5:00 PM, Wednesday 7:30 AM-5:00 PM, Thursday 7:30 AM-5:00 PM, Friday 7:30 AM-5:00 PM

Automotive

Automotive
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Please, take my advice. I had to learn the hard way. The worst experience. Over a month to fix a dented bumper!!! They get your car apart - then starts the disaster. Missed dates, bad customer service, the run around. It was just horrible to have your car hostage in a shop. Don't put yourself through it, just pick another shop.

0
★☆☆☆☆

Please, take my advice. I had to learn the hard way. The worst experience. Over a month to fix a dented bumper!!! They get your car apart - then starts the disaster. Missed dates, bad customer service, the run around. It was just horrible to have your car hostage in a shop. Don't put yourself through it, just pick another shop.

Pros: NOTHING, I cant believe city search recommends this disaster.

Cons: Everything, unless you consider your car held over a month for a bumper

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I recently had some idiot drive into my car door as I exited my vehicle and was worried that my baby BMW would never be the same again. \nI can honestly say that this is the place that I would trust for my luxury car. \n\nThey are professional, do excellent work, and handled all the insurance stuff for me. They are more expensive than some places so if this is your own personal out of pocket expense you might want to think twice. However, since this is a third party responsibility and I wanted to be returned to normal I must say that I am glad I went to Lofrano's.\nOh, they even provided (free home delivery) and left my car in my parking spot in my apartment building.

2
★★★★★

I recently had some idiot drive into my car door as I exited my vehicle and was worried that my baby BMW would never be the same again. \nI can honestly say that this is the place that I would trust for my luxury car. \n\nThey are professional, do excellent work, and handled all the insurance stuff for me. They are more expensive than some places so if this is your own personal out of pocket expense you might want to think twice. However, since this is a third party responsibility and I wanted to be returned to normal I must say that I am glad I went to Lofrano's.\nOh, they even provided (free home delivery) and left my car in my parking spot in my apartment building.

Pros: Fit and Finish, Color Match, Customer Service

Cons: Not Cheap

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First time it took them one month to finally assess damage and decide my car was totalled. Second time, brought in a new car with paint damage and they told me it would take 3 to 4 days at most. They received the wrong parts, then they received the right parts but not all the parts, and they wouldn't return my calls regarding the inconvenience of having to go without my car for 10 days. They have gotten too big and can't control the monster!

0
★☆☆☆☆

First time it took them one month to finally assess damage and decide my car was totalled. Second time, brought in a new car with paint damage and they told me it would take 3 to 4 days at most. They received the wrong parts, then they received the right parts but not all the parts, and they wouldn't return my calls regarding the inconvenience of having to go without my car for 10 days. They have gotten too big and can't control the monster!

Cons: bad customer service, bad parts ordering

Message from F. Lofrano & Son, Inc.

F. Lofrano & Son Inc. has many years of experience in dealing with every situation that may occur from the moment your vehicle is damaged. Our goal is to make an unfortunate situation as pleasant as possible and to put a smile on your face. F. Lofrano & Son will always have your best interest in mind.

Editorial from

Auto-collision repair shop specializes in Toyotas; body and frame work, suspension repairs, glass replacement, paint and more.

 

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