The Auto Depot

★★★★★
Voted 7 times Austin Chronicle's "BEST OF AUSTIN" AUTO SERVICE & REPAIR AWARDS
  • 909 Prairie Trl

    Austin, TX 78758

    Map & Directions
  • 512-836-9767

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I SHOULD HAVE SEEN IT COMING.\r
A YEAR AGO AFTER RETURNING FROM IRAQ, I WENT TO JIM TO BUY A USED CAR. JIM SOLD ME THIS 1998 BMW 540I, WHICH MY WIFE TOLD ME NOT TO BUY. I WENT AGAINST HER WISHES AND BOUGHT IT ANYWAY. AFTER INSPECTING THE

3
★★★★★

I SHOULD HAVE SEEN IT COMING.\r
A YEAR AGO AFTER RETURNING FROM IRAQ, I WENT TO JIM TO BUY A USED CAR. JIM SOLD ME THIS 1998 BMW 540I, WHICH MY WIFE TOLD ME NOT TO BUY. I WENT AGAINST HER WISHES AND BOUGHT IT ANYWAY. AFTER INSPECTING THE

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Holy cow. There are other people in my situation with The Auto Depot. And yesterday, I went up there (bus ride, long walk from bus stop) to finish all this funny business...and....guess what? The place is closed. Deserted. All the

3
★★★★★

Holy cow. There are other people in my situation with The Auto Depot. And yesterday, I went up there (bus ride, long walk from bus stop) to finish all this funny business...and....guess what? The place is closed. Deserted. All the

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To everyone that is in my position (you know who you are) I beg that you contact the attorney general's office, we might not be able to put Jim where he belongs (prison) but if we unite we can at least prevent him from abusing and stealing

3
★★★★★

To everyone that is in my position (you know who you are) I beg that you contact the attorney general's office, we might not be able to put Jim where he belongs (prison) but if we unite we can at least prevent him from abusing and stealing

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I CAN HELP YOU GET YOUR MONEY BACK FROM ernst!! I have all of his bond information as well as all of the information you need to file on this snake (do not be threatened by his personal bankruptcy) - lady78704@yahoo.com Please email me!

BTW jim, i guess you thought you were smarter than me, eh? :)

1
★☆☆☆☆

I CAN HELP YOU GET YOUR MONEY BACK FROM ernst!! I have all of his bond information as well as all of the information you need to file on this snake (do not be threatened by his personal bankruptcy) - lady78704@yahoo.com Please email me!

BTW jim, i guess you thought you were smarter than me, eh? :)

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Jim has fixed my Jeep and my wife's Honda for years. He's done body work, brakes, struts, and most recently an A/C repair. I was quoted $1,600 for A/C work at another shop. Jim looked into it and found that I didn't need as extensive a

3
★★★★★

Jim has fixed my Jeep and my wife's Honda for years. He's done body work, brakes, struts, and most recently an A/C repair. I was quoted $1,600 for A/C work at another shop. Jim looked into it and found that I didn't need as extensive a

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I just bought my 2nd car from the Auto Depot and Jim Ernst. The first car I bought was an Acura Integra over 5 years ago. I was looking for another used car and went back to Jim Ernst to see what he had. I bought a great 2001 Honda

3
★★★★★

I just bought my 2nd car from the Auto Depot and Jim Ernst. The first car I bought was an Acura Integra over 5 years ago. I was looking for another used car and went back to Jim Ernst to see what he had. I bought a great 2001 Honda

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I wish I could give NO stars.
This email I sent him today might sum it up:
We bought a white Honda Accord from you in September of 2010. We were promised wed have the car within 2-3 weeks, title and all. It took approximately 8 months to

3
★★★★★

I wish I could give NO stars.
This email I sent him today might sum it up:
We bought a white Honda Accord from you in September of 2010. We were promised wed have the car within 2-3 weeks, title and all. It took approximately 8 months to

.

This guy asked for 400 down and guarenteed we could get financed. The next day, after we couldnt get financed, he refused to retun my 400$ because "He spent it".
He promised a return in 14 days with interest.
6 months later.... NO

3
★★★★★

This guy asked for 400 down and guarenteed we could get financed. The next day, after we couldnt get financed, he refused to retun my 400$ because "He spent it".
He promised a return in 14 days with interest.
6 months later.... NO

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Jim is a JOKE.
Lies his @$$ off to get your money, and will try to sell you a piece of junk, that's been totaled and can't get financed- THEN KEEP WHATEVER HE ASKED FOR THE FINANCING DOWN
Ive been waiting 6 months for my money. CONMAN
THIS

3
★★★★★

Jim is a JOKE.
Lies his @$$ off to get your money, and will try to sell you a piece of junk, that's been totaled and can't get financed- THEN KEEP WHATEVER HE ASKED FOR THE FINANCING DOWN
Ive been waiting 6 months for my money. CONMAN
THIS

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Okay so I've seen come of the reviews and this is one of the few places that I should of looked at the reviews before I even considered working for him. My employment only lasted about a month when some crack head stole a part I took off

3
★★★★★

Okay so I've seen come of the reviews and this is one of the few places that I should of looked at the reviews before I even considered working for him. My employment only lasted about a month when some crack head stole a part I took off

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I have been going to Auto Depot for about 12 years now, ever since I happened to find Jim Ernst of Auto Depot in the phone book. He asked me to trust him so I gave him a chance and he treated me like family. Jim saved me over $1,000 that I

3
★★★★★

I have been going to Auto Depot for about 12 years now, ever since I happened to find Jim Ernst of Auto Depot in the phone book. He asked me to trust him so I gave him a chance and he treated me like family. Jim saved me over $1,000 that I

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JIm Ernst and Janeth S Ernst own this scam operation. If you want to buy an overpriced used car 'fixed' up by a drug addict go here. If you want to pay FIRST, then get the runaround by Jim Ernst-go to The Auto Depot. 1997 Auto Depot inc.

3
★★★★★

JIm Ernst and Janeth S Ernst own this scam operation. If you want to buy an overpriced used car 'fixed' up by a drug addict go here. If you want to pay FIRST, then get the runaround by Jim Ernst-go to The Auto Depot. 1997 Auto Depot inc.

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The Auto Depot is a great place to shop for a car and get all repairs... I got a good car and wonderful service there 2 days ago... I bought a 06 Lexus from them and My wife and I love it, very nice car.. Got Title in hand...

The only

3
★★★★★

The Auto Depot is a great place to shop for a car and get all repairs... I got a good car and wonderful service there 2 days ago... I bought a 06 Lexus from them and My wife and I love it, very nice car.. Got Title in hand...

The only

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We have purchased at least 5 cars from Jim over a period of years. Every one of them has been an excellent car and met the needs of our family very well. They were all used cards, but were clean, in good condition and ready to go. Each

3
★★★★★

We have purchased at least 5 cars from Jim over a period of years. Every one of them has been an excellent car and met the needs of our family very well. They were all used cards, but were clean, in good condition and ready to go. Each

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JIm Ernst is a great liar. He ripped me off. He ripped other people off. He has awards and good reviews. They're fake. An F rating with the BBB, multiple lawsuits. Read the honest reviews. Talk to his employees. They think he's a dbag too.

1
★☆☆☆☆

JIm Ernst is a great liar. He ripped me off. He ripped other people off. He has awards and good reviews. They're fake. An F rating with the BBB, multiple lawsuits. Read the honest reviews. Talk to his employees. They think he's a dbag too.

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Well, after 14 months waiting for Jim Ernst to honor a warranty repair (which was caused by him to begin with) and pay me for a trade in -for which he owed me $5000, I can now honestly say he's dropped the ball and will be subjected to the

3
★★★★★

Well, after 14 months waiting for Jim Ernst to honor a warranty repair (which was caused by him to begin with) and pay me for a trade in -for which he owed me $5000, I can now honestly say he's dropped the ball and will be subjected to the

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Mainly due to my trusting nature, and naivete, I am well and truly out of pocket due to my dealings with this shop. Well over a year after selling them my car I'm now aware that I'm not going to receive the majority of the money as they

3
★★★★★

Mainly due to my trusting nature, and naivete, I am well and truly out of pocket due to my dealings with this shop. Well over a year after selling them my car I'm now aware that I'm not going to receive the majority of the money as they

.

I CAN HELP YOU GET YOUR MONEY BACK FROM ernst!! I have all of his bond information as well as all of the information you need to file on this snake (do not be threatened by his personal bankruptcy) - lady78704@yahoo dot com Please

3
★★★★★

I CAN HELP YOU GET YOUR MONEY BACK FROM ernst!! I have all of his bond information as well as all of the information you need to file on this snake (do not be threatened by his personal bankruptcy) - lady78704@yahoo dot com Please

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I??ve been coming here for years! These guys always take care of my needs from buying cars to any repairs I get done. I??ve recommended them to all my family and friends they continue to and will continue to be my #1 choice for all car repairs and purchases! Thanks guys keep up the good work my wife and I love you!!

5
★★★★★

I??ve been coming here for years! These guys always take care of my needs from buying cars to any repairs I get done. I??ve recommended them to all my family and friends they continue to and will continue to be my #1 choice for all car repairs and purchases! Thanks guys keep up the good work my wife and I love you!!

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.

Ive been coming here for years! These guys always take care of my needs from buying cars to any repairs I get done. Ive recommended them to all my family and friends they continue to and will continue to be my #1 choice for all car

3
★★★★★

Ive been coming here for years! These guys always take care of my needs from buying cars to any repairs I get done. Ive recommended them to all my family and friends they continue to and will continue to be my #1 choice for all car

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Auto depot really took the time to find out what the problem with my car was and fixed it in an hour! Firestone said it would be over 500-600$!! Auto depot saved me $ 85! Thanks guys!!

5
★★★★★

Auto depot really took the time to find out what the problem with my car was and fixed it in an hour! Firestone said it would be over 500-600$!! Auto depot saved me $ 85! Thanks guys!!

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.

Auto depot really took the time to find out what the problem with my car was and fixed it in an hour! Firestone said it would be over 500-600$!! Auto depot saved me $ 85! Thanks guys!!

3
★★★★★

Auto depot really took the time to find out what the problem with my car was and fixed it in an hour! Firestone said it would be over 500-600$!! Auto depot saved me $ 85! Thanks guys!!

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I spend a lot of time traveling between my home in NE,Texas and Oregon. I figured it's cheaper to just buy a car there in Austin and leave it at my friend's condo. Was in a hurry and saw his ads in the paper.JIm had a good idea...Get a low

3
★★★★★

I spend a lot of time traveling between my home in NE,Texas and Oregon. I figured it's cheaper to just buy a car there in Austin and leave it at my friend's condo. Was in a hurry and saw his ads in the paper.JIm had a good idea...Get a low

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So far so good. Good price, fair deal. I will come back. Jim is due for a raise! .

5
★★★★★

So far so good. Good price, fair deal. I will come back. Jim is due for a raise! .

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So far so good. Good price, fair deal. I will come back. Jim is due for a raise!

3
★★★★★

So far so good. Good price, fair deal. I will come back. Jim is due for a raise!

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I bought a 2007 Civic from these guys here at the Auto Depot and they gave me a great warranty on my car. They totally rock! and I will buy my next car from them in the future. I highly recommend these guys.

5
★★★★★

I bought a 2007 Civic from these guys here at the Auto Depot and they gave me a great warranty on my car. They totally rock! and I will buy my next car from them in the future. I highly recommend these guys.

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.

I bought a 2007 Civic from these guys here at the Auto Depot and they gave me a great warranty on my car. They totally rock! and I will buy my next car from them in the future. I highly recommend these guys.

3
★★★★★

I bought a 2007 Civic from these guys here at the Auto Depot and they gave me a great warranty on my car. They totally rock! and I will buy my next car from them in the future. I highly recommend these guys.

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I have used Auto Depot for repair work in the past and was pleased. Recently my old fathful Saturn's clutch went out. I decided the time had come to buy a new car, but I didn't want my old friend to just end up in a junk yard. I sold it to

3
★★★★★

I have used Auto Depot for repair work in the past and was pleased. Recently my old fathful Saturn's clutch went out. I decided the time had come to buy a new car, but I didn't want my old friend to just end up in a junk yard. I sold it to

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Let me hope we all have the capacity to forgive when someone makes a mistake. I had a transmission problem with my recently purchased Mercedes. I purchased it without knowing very much about it or the condition. I certainly had a fear

3
★★★★★

Let me hope we all have the capacity to forgive when someone makes a mistake. I had a transmission problem with my recently purchased Mercedes. I purchased it without knowing very much about it or the condition. I certainly had a fear

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It was a pleasure working with Jim Ernst on a recent transaction. Jim was extremely honest and fair - a great tribute to when gentlemen only needed to shake hands and you knew they would follow through on any promises. Jim was willing to

3
★★★★★

It was a pleasure working with Jim Ernst on a recent transaction. Jim was extremely honest and fair - a great tribute to when gentlemen only needed to shake hands and you knew they would follow through on any promises. Jim was willing to

.

I recently purchased a car from The Auto Depot in North Austin and I could not be happier with my purchase and the customer service that I received! Jim was helpful, honest, and beyond fair. What surprised me most was the extras that Jim

3
★★★★★

I recently purchased a car from The Auto Depot in North Austin and I could not be happier with my purchase and the customer service that I received! Jim was helpful, honest, and beyond fair. What surprised me most was the extras that Jim

.

This is all you need to know:
Anyone who will lie to and bully a teenager into selling their car to him for next to nothing will lie to you and tell you whatever it takes to get you to buy one of their cars.

I don't know what the

3
★★★★★

This is all you need to know:
Anyone who will lie to and bully a teenager into selling their car to him for next to nothing will lie to you and tell you whatever it takes to get you to buy one of their cars.

I don't know what the

.

Jim Ernst is the most dishonest "mechanic" I have ever met.

If there was a way to give this 0 stars, trust me: I would. My fiance and I have had the most frustrating and horrible experience getting a car through Jim & Auto Depot.

Let me

3
★★★★★

Jim Ernst is the most dishonest "mechanic" I have ever met.

If there was a way to give this 0 stars, trust me: I would. My fiance and I have had the most frustrating and horrible experience getting a car through Jim & Auto Depot.

Let me

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You can get some good deals here.

3
★★★★★

You can get some good deals here.

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I bought a '96 Honda Civic from the Auto Depot after I liked what I liked what I read about them in the Austin Chronicle. I was impressed by the genuine care & concern the the owner Jim has for his customers. My investment is protected by

3
★★★★★

I bought a '96 Honda Civic from the Auto Depot after I liked what I liked what I read about them in the Austin Chronicle. I was impressed by the genuine care & concern the the owner Jim has for his customers. My investment is protected by

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Rate Auto Depot? Negative 15 ! This business, and Jim Ernst, have been sued by the Texas Securities Commission for fraud, sued by former customers for not delivering as promised, and is currently being sued by at least one customer ! The Better Business Bureau rates him an F ! If I'd have known his reputation, I'd rather have walked than deal with them!

1
★☆☆☆☆

Rate Auto Depot? Negative 15 ! This business, and Jim Ernst, have been sued by the Texas Securities Commission for fraud, sued by former customers for not delivering as promised, and is currently being sued by at least one customer ! The Better Business Bureau rates him an F ! If I'd have known his reputation, I'd rather have walked than deal with them!

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I have had the truck that I purchased from Auto Depot since early spring it is the second vehicle I have purchased. I have already put on 15,000 miles and the only thing I have had to do is keep it full of gas and change the oil. I

3
★★★★★

I have had the truck that I purchased from Auto Depot since early spring it is the second vehicle I have purchased. I have already put on 15,000 miles and the only thing I have had to do is keep it full of gas and change the oil. I

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The positive reviews here are potentially fake. How do I know? I was told by the manager, Jim, that if I put up a positive review on citysearch, he'd treat me better.

I am not a person who only writes negative reviews. I am not writing

3
★★★★★

The positive reviews here are potentially fake. How do I know? I was told by the manager, Jim, that if I put up a positive review on citysearch, he'd treat me better.

I am not a person who only writes negative reviews. I am not writing

.

Read all of the negative reviews...those are true! I speak from experience and tell the truth - avoid the headache(s) and look elsewhere!!!

I only wish I'd have looked here and Yelp first! Check out the BBB site as well and Good Luck in

3
★★★★★

Read all of the negative reviews...those are true! I speak from experience and tell the truth - avoid the headache(s) and look elsewhere!!!

I only wish I'd have looked here and Yelp first! Check out the BBB site as well and Good Luck in

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I have done business with Auto Depot for the past 9 years and have been treated well and enjoyed the fastest service I have seen in a body shop in the 40 years I have lived in Austin. First -rate work. I have been so impressed I have

3
★★★★★

I have done business with Auto Depot for the past 9 years and have been treated well and enjoyed the fastest service I have seen in a body shop in the 40 years I have lived in Austin. First -rate work. I have been so impressed I have

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After Jim Ernst and his chain-smoking-incompetent mechanic Cliff was done with my car it was gone forever. After two failed attempts in a month to fix my car I didn't have the money for a third try that would likely be another failure. Jim

3
★★★★★

After Jim Ernst and his chain-smoking-incompetent mechanic Cliff was done with my car it was gone forever. After two failed attempts in a month to fix my car I didn't have the money for a third try that would likely be another failure. Jim

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Jim is a crook and this place is a joke. They will take your money and then when you try to talk to them you are given the worst treatment ever. Anyone who thinks about doing business with them should stay away. They are about to be shut

3
★★★★★

Jim is a crook and this place is a joke. They will take your money and then when you try to talk to them you are given the worst treatment ever. Anyone who thinks about doing business with them should stay away. They are about to be shut

.

The owner of this Jeep is grossly unfair. We repaired his Jeep, he picked it up, and then for whatever reason the engine blew up. We did not touch the inside of the engine. We knew there was no way in the world we could convince him that

3
★★★★★

The owner of this Jeep is grossly unfair. We repaired his Jeep, he picked it up, and then for whatever reason the engine blew up. We did not touch the inside of the engine. We knew there was no way in the world we could convince him that

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I went there to get my engine light checked and it was taken care of by Jim and his technician guy
Thank You

3
★★★★★

I went there to get my engine light checked and it was taken care of by Jim and his technician guy
Thank You

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ALL OF THE POSTIVE REVIEWS POSTED HERE ARE BOGUS! Jim Ernst is such a snake he is clearly posting fake reviews to prop his ratings. [He has to. He runs the shadiest business in town!] Look closely, all the positive reviews are posted by

3
★★★★★

ALL OF THE POSTIVE REVIEWS POSTED HERE ARE BOGUS! Jim Ernst is such a snake he is clearly posting fake reviews to prop his ratings. [He has to. He runs the shadiest business in town!] Look closely, all the positive reviews are posted by

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I have been taking my cars to The Auto Depot for several years now. Jim and his team are the best! They have always been extremely helpful and polite. Every repaired was done quickly and at a price no one else could beat!
I couldn't

3
★★★★★

I have been taking my cars to The Auto Depot for several years now. Jim and his team are the best! They have always been extremely helpful and polite. Every repaired was done quickly and at a price no one else could beat!
I couldn't

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So, I use to work at the Auto Depot, and writing this review gets me nothing, but the sense of knowing someone could read this and turn their backs away.

The shop is ridiculous.

Jim Ernst cuts illegal checks, he tries to cheat the

3
★★★★★

So, I use to work at the Auto Depot, and writing this review gets me nothing, but the sense of knowing someone could read this and turn their backs away.

The shop is ridiculous.

Jim Ernst cuts illegal checks, he tries to cheat the

.

Jim Ernst and his staff at The Auto Depot are absolutely unique in my car-buying experience. They go out of their way to ensure satisfaction, and they are a pleasure to deal with. One gets the impression that one is buying a car from an

3
★★★★★

Jim Ernst and his staff at The Auto Depot are absolutely unique in my car-buying experience. They go out of their way to ensure satisfaction, and they are a pleasure to deal with. One gets the impression that one is buying a car from an

.

Jim has done some bodywork on my vehicle twice and I have been extremely happy with the way it turned out. He runs a professional shop and has an experienced staff to boot. He not only worked with me on the price he gave me a discount for paying cash. On top of that he gave me a loner car so that I was able to continue to get to work.. Jim is a great guy and I found him easy to get along with. It is nice to see that a little part of "Old Austin" still suvives. Check him out. I think you will be pleased.

Robert C.

2
★★★★★

Jim has done some bodywork on my vehicle twice and I have been extremely happy with the way it turned out. He runs a professional shop and has an experienced staff to boot. He not only worked with me on the price he gave me a discount for paying cash. On top of that he gave me a loner car so that I was able to continue to get to work.. Jim is a great guy and I found him easy to get along with. It is nice to see that a little part of "Old Austin" still suvives. Check him out. I think you will be pleased.

Robert C.

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If there was a way to give this 0 stars, trust me: I would. My fiance and I have had the most frustrating and horrible experience getting a car through Jim & Auto Depot.

Let me start by saying that we paid for the car over a month ago, and we still do not have the car he promised. My fiance has called him daily for almost 2 1/2 months - 3 months now, trying to get an explanation. Jim is incredibly unprofessional and RUDE. He rushes you, answers other phone calls during your call, and hangs up on you constantly. It is a complete nightmare dealing with this unprofessional man. Originally, he told us the car would be ready within 1 week. It is now nearly 3 months later than the date he originally told us.

We have repeatedly called, trying to find out the story. First, he blames not working on the car on weather. The bad weather Austin had was over 2 weeks ago, and was literally for 2-3 days max. He now is telling us that he ordered the wrong parts for the vehicle and we will be unable to get the vehicle for another week.

Now he claims that he "ordered the wrong parts for the car." I completely do not buy this. I bet anything that he is working on other customers cars, and putting us on the back burner since we have already paid.

The current car my fiance has through Jim is old, and now is unreliable, it does not start and we explained this to Jim, telling him we need the car as soon as possible. Since we have already paid for the "new" car, he has put us on the back burner since day one.

The worst part about this company and Jim is the "service." Jim is incredibly rude, cuts you off when you speak, and answers other phone calls in the middle of your call. I have never in my life dealt with someone so incompetant and rude.

In addition, he lies and will tell you your car will be ready, and then continually puts it off.

DO NOT BRING YOUR CAR IN HERE FOR SERVICE UNLESS YOU WANT YOUR CAR GONE A VERY LONG TIME.

IN ADDITION: NEVER, I REPEAT NEVER BUY ANY CARS THROUGH AUTO DEPOT OR JIM - YOU MAY NEVER BE ABLE TO PICK IT UP, UNLESS IT'S A YEAR LATER.

I cannot express the amount of frustration dealing with him. I strongly feel that it is dishonest and completely unprofessional to promise to deliver the car we already purchased by a specific date, only to be told every single week that the car is not ready.

There are tons of better places in Austin to buy used vehicles. Unfortunately, we have had a miserable experience with Jim and I will be reviewing him everywhere I can to let people know. I will also take this up with the BBB.

According to other reviewers, Jim's service is so inconsistant and terrible, others have filed with the BBB and his business is no longer part of the BBB, with an F- rating.

Update 3/8/2011 - the work is STILL not done on the vehicle. We have waited almost 2.5 months now and the inspection has not been completed, there are no solid plates for the car, the dash, back bumper, and several other things are missing. This idiot has not even bothered to do the inspection or get the plates on the car. True nightmare. Waiting on it being drive-able. Filing with the Texas Attorney General and using information from the DECEPTIVE TRADE / SERVICES ACT. Will end up having to pursue this legally if the car is not completed.

1
★☆☆☆☆

If there was a way to give this 0 stars, trust me: I would. My fiance and I have had the most frustrating and horrible experience getting a car through Jim & Auto Depot.

Let me start by saying that we paid for the car over a month ago, and we still do not have the car he promised. My fiance has called him daily for almost 2 1/2 months - 3 months now, trying to get an explanation. Jim is incredibly unprofessional and RUDE. He rushes you, answers other phone calls during your call, and hangs up on you constantly. It is a complete nightmare dealing with this unprofessional man. Originally, he told us the car would be ready within 1 week. It is now nearly 3 months later than the date he originally told us.

We have repeatedly called, trying to find out the story. First, he blames not working on the car on weather. The bad weather Austin had was over 2 weeks ago, and was literally for 2-3 days max. He now is telling us that he ordered the wrong parts for the vehicle and we will be unable to get the vehicle for another week.

Now he claims that he "ordered the wrong parts for the car." I completely do not buy this. I bet anything that he is working on other customers cars, and putting us on the back burner since we have already paid.

The current car my fiance has through Jim is old, and now is unreliable, it does not start and we explained this to Jim, telling him we need the car as soon as possible. Since we have already paid for the "new" car, he has put us on the back burner since day one.

The worst part about this company and Jim is the "service." Jim is incredibly rude, cuts you off when you speak, and answers other phone calls in the middle of your call. I have never in my life dealt with someone so incompetant and rude.

In addition, he lies and will tell you your car will be ready, and then continually puts it off.

DO NOT BRING YOUR CAR IN HERE FOR SERVICE UNLESS YOU WANT YOUR CAR GONE A VERY LONG TIME.

IN ADDITION: NEVER, I REPEAT NEVER BUY ANY CARS THROUGH AUTO DEPOT OR JIM - YOU MAY NEVER BE ABLE TO PICK IT UP, UNLESS IT'S A YEAR LATER.

I cannot express the amount of frustration dealing with him. I strongly feel that it is dishonest and completely unprofessional to promise to deliver the car we already purchased by a specific date, only to be told every single week that the car is not ready.

There are tons of better places in Austin to buy used vehicles. Unfortunately, we have had a miserable experience with Jim and I will be reviewing him everywhere I can to let people know. I will also take this up with the BBB.

According to other reviewers, Jim's service is so inconsistant and terrible, others have filed with the BBB and his business is no longer part of the BBB, with an F- rating.

Update 3/8/2011 - the work is STILL not done on the vehicle. We have waited almost 2.5 months now and the inspection has not been completed, there are no solid plates for the car, the dash, back bumper, and several other things are missing. This idiot has not even bothered to do the inspection or get the plates on the car. True nightmare. Waiting on it being drive-able. Filing with the Texas Attorney General and using information from the DECEPTIVE TRADE / SERVICES ACT. Will end up having to pursue this legally if the car is not completed.

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