Holiday Inn Hotel & Suites RALEIGH-CARY (I-40 @WALNUT ST)

★★☆☆☆
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  • 5630 Dillard Drive

    Cary, NC 27518

    Map & Directions
  • 866-873-4555

About Holiday Inn Hotel & Suites RALEIGH-CARY (I-40 @WALNUT ST)

Details
Hours
24 hrs

Personal Services

Personal Services
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Was not happy at all with this hotel. My husband and I stayed there for this to be a full service hotel it was not. My husband and I left for the day and came back room had not been clean and there was no hot water for the two days of the four we stayed . The next day we went to the front desk to request why no room clean and no hot water, gentlemen was not friendly at all. Explained to us we must have left a sign on the door no room service which was not true, explained to him that we did not and he still insisted.asked to speak with management and they were not in at the time. Would recommend you go to an express hotel cause that is what it felt like to us. Food was alright in there supposedly full service restaurant you would expect a better menu than was given. The only good thing was the breakfast. On dinner menu I would recommended they update the menu for service. Restaurant was empty the 4 nights we stayed. Paid to much not to have better service. Waitress was also very friendly and front desk that night tried to accommodate but it was to late to have room clean or to switched rooms

1
★☆☆☆☆

Was not happy at all with this hotel. My husband and I stayed there for this to be a full service hotel it was not. My husband and I left for the day and came back room had not been clean and there was no hot water for the two days of the four we stayed . The next day we went to the front desk to request why no room clean and no hot water, gentlemen was not friendly at all. Explained to us we must have left a sign on the door no room service which was not true, explained to him that we did not and he still insisted.asked to speak with management and they were not in at the time. Would recommend you go to an express hotel cause that is what it felt like to us. Food was alright in there supposedly full service restaurant you would expect a better menu than was given. The only good thing was the breakfast. On dinner menu I would recommended they update the menu for service. Restaurant was empty the 4 nights we stayed. Paid to much not to have better service. Waitress was also very friendly and front desk that night tried to accommodate but it was to late to have room clean or to switched rooms

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.

I have stayed at this hotel personally and have booked many out of town guests and interview candidates there. The hotel is clean and reservations were a breeze. It's in a great location, not too busy, but central enough for you to get a bite to eat or do some shopping.

3
★★★☆☆

I have stayed at this hotel personally and have booked many out of town guests and interview candidates there. The hotel is clean and reservations were a breeze. It's in a great location, not too busy, but central enough for you to get a bite to eat or do some shopping.

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The hotel will lie to get you out. My family received a chemical burn from their indoor pool that was overly chlorinated. At check out the front desk stated that the manager on duty was the cook and could not assist me with my complaint. The clerk called his supervisor and then, THEY OFFERED to take one night of the bill of my mother's and my room. I later got a call from the general manager who states she has no intention on refunding my money. Do not stay at this hotel!!! Not only is the indoor pool overy clorinated, to the point the my throat hurt from breathing in the gas after only a few minutes after which I left the pool, but the management does not care about their guest and blames all problems on the corporate office.

1
★☆☆☆☆

The hotel will lie to get you out. My family received a chemical burn from their indoor pool that was overly chlorinated. At check out the front desk stated that the manager on duty was the cook and could not assist me with my complaint. The clerk called his supervisor and then, THEY OFFERED to take one night of the bill of my mother's and my room. I later got a call from the general manager who states she has no intention on refunding my money. Do not stay at this hotel!!! Not only is the indoor pool overy clorinated, to the point the my throat hurt from breathing in the gas after only a few minutes after which I left the pool, but the management does not care about their guest and blames all problems on the corporate office.

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