Used Car Dealers, Auto Leasing, Auto Rentals, Trailer Rental, Truck Rentals
Longhorn Car & Truck Rentals is a locally owned and operated car and truck rental company that has been serving Austin, TX since 1976 with outstanding customer service and competitive rates. Longhorn Car & Truck Rentals offers a large variety of new pickup trucks, moving trucks, SUVs, 15 passenger/cargo vans, compact to full size cars and more. Some of our trucks can be used for towing and trailers are also available. We have a large selection of cars and trucks for sale and offer financing with little or no credit. Longhorn Car & Truck Rentals accepts cash deposits and rents to clients that are eighteen and above. We are conveniently located and will make your car and truck rental experience a breeze with our personalize service. Make your reservation online or call today to inquire about our weekend specials. Come roll with us.
They left us standing at the airport for an hour and half.
I asked for something to offset the inconvenience and CJ the manager said he would take $5.00 per day. Great
It still didn't make up for the fact that I was 3 hours late to an appointment in Fredricksburg.
I received my credit card bill and they had not taken off the $5..00 per day as a matter of fact the added $4.00 for 2 hours of parking because I left it at the airport.
Enough said for trust and customer service.
Rent from the big guys, you pay a little more but it is worth it.
Posted 09/22/08 | Report Abuse
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I came from alaska used their
car services about 2007-08.
They made me want to come
back again an use the services.
I loved that I didn't have to
have major credit cards to
use their services. They were
so great about everything.
Pros: good customer service
Cons: none
Posted 09/27/09
My wife and I moved recently from Dripping Springs to Johnson City. We checked out our options with the "big boys", even in our home town, and then saw an ad on TV about Longhorn Rental. Thank goodness for seeing that ad!!! We called them and reserved a 24' truck for several days and were given all the details concerning their policies and requirements for renting from them. I had them repeat the cost for mileage because it was six times less than the other guys, which was going to be an incredible difference in our total rental expense.
When we arrived the people were busy but very attentive and they were extremely pleasant. The rental was exactly as it had been discribed and the truck was freshly washed and ready to go. Best part about renting the truck other than the mileage cost difference was that it had a powerlift instead of a ramp.
The truck worked great and we moved and then brought the truck back one day early. Again the people at the desk were extremely pleasant and they refunded the difference for returning one day early without a hitch! We saved several hundred dollars by making that call! I will never go anywhere else but Longhorn for any rental needs every again. They were much better than we had expected and made a very difficult move as good as it could have possilby been. I have told a dozen people about our experience at Longhorn Rental and I will tell dozens more because people need to know about the incredible service that is offered here. A++++++++
Pros: Customer service was the best we have ever experienced!
Cons: More people need to know about them!
Posted 07/24/09
I showed up at LongHorn rentals to rent a 15 passenger van and was greeted by very nice counter staff. They smiled as I entered and got my van rental taken care of very quickly. When I returned the van it was even easier than picking it. They were alot less expensive than everywhere else and the van was new and extremely clean. I highly recomend LongHorn rentals to everyone looking for a fast and friendly car rental agency.
Pros: Friendly service and a even better Staff
Cons: none what so ever
Posted 06/17/09
i walked into longhorn rentals happy to be able to support a local business. however the employee i had to deal with seemed very agitated with my needs. i became tired of his tone of speech and walked out and rode the bus home to north austin. i will not return.
Posted 04/14/09
I tried renting from a larger company but I sat on hold for over half an hour only to be told that the vehicle I needed was not available for the time I needed. Longhorn gave me a quote and reserved my vehicle in under 5 minutes! They were fast and friendly throughout the check in and out process, and the van I rented was very clean. I would wholeheartedly recommend them to anyone looking for an easy and satisfying car rental experience!
Pros: Fast, friendly, and affordable
Cons: none that I found
Posted 03/21/09
I have rented from Longhorn for the last 2 1/2 years and each time has been as pleasant as the time before. I have rented trucks, mini vans and cars and each time the process went smoothly, the cost was within reason and the staff always went out of their way to help me. They always had my reservation ready with minimum wait time. Any time I was running late all I had to do is call and they worked with me. I have rented with other companies and this one is by far the best. I wouldnt go anywhere else.
Pros: Friendliest knowledgeable staff
Cons: none
Posted 03/20/09
I chose this place because it opened at 7:30am and I had to be at work at 8:30am. Well, they didnt even open until after 7:45am. Then at 8:10am they told me that they could not take my visa debit card either cause they dont accept any type of debit card. So they basically left me stranded and would not help me at all and were very rude. So now I had 20 minutes to get to work on the other side of town with no car. No customer service at all. I would never use them in a million years. Saving $5 here is not worth being two hours late to work and being treated so unprofessionally! I should have read the last users review before going there!
Pros: none
Cons: everything
Posted 03/16/09
Have a superintendent working in Austin and his truck broke down. Was able to quickly locate truck at Lonestar and the staff was polite, friendly and extremely accommodating.
Posted 06/05/08
I needed to move and had reserved a truck with U-Haul, but when I got to the location (on my moving day) they had nothing for me. I needed a truck fast and called Longhorn for a pickup. I was very pleased. They were completely accommodating and gave me a great truck at a cheap price! They were also very flexible with the timing of return.
I will ALWAYS use them from now on and recommend them highly!!! Thanks Longhorn!!
Posted 07/22/07
"While I needed to store some furniture and other household goods, I ..."
