Longhorn Car -Truck Rentals

★★★☆☆
Call Longhorn Car-Truck Rental for all your Car Rental needs today!
  • 4812 N I-35

    Austin, TX 78751

    Map & Directions
  • 512-452-1773

About Longhorn Car -Truck Rentals

Hours
Mon-Fri 7am-7pm Sat 8am-6pm Sun Closed

Automotive

Automotive
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I have recently used Longhorn truck rentals and the service was fantastic I would recommend this car renal to overseas travelers as the personal service is much better than large car renal companies. This is a serious and well run company.

3
★★★★★

I have recently used Longhorn truck rentals and the service was fantastic I would recommend this car renal to overseas travelers as the personal service is much better than large car renal companies. This is a serious and well run company.

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I've rented from Longhorn 4 times now and have had a great experience each time. I rented a smaller car each time (not a truck) for personal and business use while visiting Austin, and again when I moved to Austin last week. \r
\r
1. The

3
★★★★★

I've rented from Longhorn 4 times now and have had a great experience each time. I rented a smaller car each time (not a truck) for personal and business use while visiting Austin, and again when I moved to Austin last week. \r
\r
1. The

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This was a horrible expeirence. The rental agents, who it turns out are ""managers"" are incredibly rude. I was overcharged, lied to and they tacked on all kinds of insurance policies, told me they were mandatory and having just moved here I trusted them. \nThis shady way of dealing with customers makes me worry for the fact that they have my credit card on file. I read other reports since then that they falsely claim damages and threaten to sue people. How does a businsess like this stay in business? I will file a complaint with better business bureau. Save yourself the discomfort and stress from being maniplated, lied to and over charged and stay away from this business. \nSpecial mention to ""Chris"" the manager who would not give me a busines card, last name and had an insutling, insinuating even racist way of dealing with me. Told me that there was a high incidence of car theft and said we are ""trusting you with a $20K car"" no - I am paying for it. Assumed I would be paying cash. Ugh so creepy. I made a mistake, needed the car and was tired. Never gain.

0
★☆☆☆☆

This was a horrible expeirence. The rental agents, who it turns out are ""managers"" are incredibly rude. I was overcharged, lied to and they tacked on all kinds of insurance policies, told me they were mandatory and having just moved here I trusted them. \nThis shady way of dealing with customers makes me worry for the fact that they have my credit card on file. I read other reports since then that they falsely claim damages and threaten to sue people. How does a businsess like this stay in business? I will file a complaint with better business bureau. Save yourself the discomfort and stress from being maniplated, lied to and over charged and stay away from this business. \nSpecial mention to ""Chris"" the manager who would not give me a busines card, last name and had an insutling, insinuating even racist way of dealing with me. Told me that there was a high incidence of car theft and said we are ""trusting you with a $20K car"" no - I am paying for it. Assumed I would be paying cash. Ugh so creepy. I made a mistake, needed the car and was tired. Never gain.

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My company rented a truck for one month ($1500) while we shopped for a new truck to purchase. Everything was fine until AFTER we returned it. ONE WEEK after the return we received a call that the radiator was damaged by a rock and we would be receiving an invoice for $700. We explained that not only did we drive the truck very little, we did not have any knowledge of damage. The rude individual on the phone stated that if we refused to pay the $700 invoice he would be filing a suit against us.\r\nThis is a pretty shady way to conduct a business in my opinion and recomend people STAY AWAY!!!

0
★☆☆☆☆

My company rented a truck for one month ($1500) while we shopped for a new truck to purchase. Everything was fine until AFTER we returned it. ONE WEEK after the return we received a call that the radiator was damaged by a rock and we would be receiving an invoice for $700. We explained that not only did we drive the truck very little, we did not have any knowledge of damage. The rude individual on the phone stated that if we refused to pay the $700 invoice he would be filing a suit against us.\r\nThis is a pretty shady way to conduct a business in my opinion and recomend people STAY AWAY!!!

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From the get-go, I was leary, but at the time I had no choice. The quote over the phone was not what it was in person. The car was dirty when I picked it up, the employee at the desk was rude and did not want to check my insurance, i have a company that has 24 hour verification, this dude was lazy. \r\nEnded up being over-charged and out a few hundred at the end of my trip. \r\nThis company needs to get new employees and they need to get it together. Never again... nor would I feel good about recommending to anyone I know.

0
★☆☆☆☆

From the get-go, I was leary, but at the time I had no choice. The quote over the phone was not what it was in person. The car was dirty when I picked it up, the employee at the desk was rude and did not want to check my insurance, i have a company that has 24 hour verification, this dude was lazy. \r\nEnded up being over-charged and out a few hundred at the end of my trip. \r\nThis company needs to get new employees and they need to get it together. Never again... nor would I feel good about recommending to anyone I know.

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HORRIBLE RIP OFF!!!! These folks are out to screw you over. Do not use them unless you have money to burn... Do yourself a favor

1
★☆☆☆☆

HORRIBLE RIP OFF!!!! These folks are out to screw you over. Do not use them unless you have money to burn... Do yourself a favor

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Longhorn car rentals is by far the worst place I've been to when it comes to car renting. I was not only treated awfully on the phone, but also in person. They gave me no helpful information yet alone bad customer service. I went to three car rental places that day and this one was the worst. Therefore I would never recommend it to no one I know or anybody in general.

0
★☆☆☆☆

Longhorn car rentals is by far the worst place I've been to when it comes to car renting. I was not only treated awfully on the phone, but also in person. They gave me no helpful information yet alone bad customer service. I went to three car rental places that day and this one was the worst. Therefore I would never recommend it to no one I know or anybody in general.

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Rented from them before.was going to rent again but the gentlemen that answerd the phone was rude and really diddnt seem as if he cared if we rented from him or not.going back to jons rental.they r the best in austin!

1
★★☆☆☆

Rented from them before.was going to rent again but the gentlemen that answerd the phone was rude and really diddnt seem as if he cared if we rented from him or not.going back to jons rental.they r the best in austin!

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I was treated rudely by one particular person, This person never explained that I had to have a physical damage waiver and just added it to my rental car. The compact car I rented was not clean and it smelled of smoke. \r\n\r\nI received a ride home which was great, but I will never rent a car there again.

0
★☆☆☆☆

I was treated rudely by one particular person, This person never explained that I had to have a physical damage waiver and just added it to my rental car. The compact car I rented was not clean and it smelled of smoke. \r\n\r\nI received a ride home which was great, but I will never rent a car there again.

Pros: Great rates

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I came from alaska used their \r\ncar services about 2007-08. \r\nThey made me want to come \r\nback again an use the services.\r\nI loved that I didn't have to \r\nhave major credit cards to \r\nuse their services. They were \r\nso great about everything.\r\n

2
★★★★★

I came from alaska used their \r\ncar services about 2007-08. \r\nThey made me want to come \r\nback again an use the services.\r\nI loved that I didn't have to \r\nhave major credit cards to \r\nuse their services. They were \r\nso great about everything.\r\n

Pros: good customer service

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My wife and I moved recently from Dripping Springs to Johnson City. We checked out our options with the ""big boys"", even in our home town, and then saw an ad on TV about Longhorn Rental. Thank goodness for seeing that ad!!! We called them and reserved a 24' truck for several days and were given all the details concerning their policies and requirements for renting from them. I had them repeat the cost for mileage because it was six times less than the other guys, which was going to be an incredible difference in our total rental expense. \r\nWhen we arrived the people were busy but very attentive and they were extremely pleasant. The rental was exactly as it had been discribed and the truck was freshly washed and ready to go. Best part about renting the truck other than the mileage cost difference was that it had a powerlift instead of a ramp. \r\nThe truck worked great and we moved and then brought the truck back one day early. Again the people at the desk were extremely pleasant and they refunded the difference for returning one day early without a hitch! We saved several hundred dollars by making that call! I will never go anywhere else but Longhorn for any rental needs every again. They were much better than we had expected and made a very difficult move as good as it could have possilby been. I have told a dozen people about our experience at Longhorn Rental and I will tell dozens more because people need to know about the incredible service that is offered here. A++++++++

2
★★★★★

My wife and I moved recently from Dripping Springs to Johnson City. We checked out our options with the ""big boys"", even in our home town, and then saw an ad on TV about Longhorn Rental. Thank goodness for seeing that ad!!! We called them and reserved a 24' truck for several days and were given all the details concerning their policies and requirements for renting from them. I had them repeat the cost for mileage because it was six times less than the other guys, which was going to be an incredible difference in our total rental expense. \r\nWhen we arrived the people were busy but very attentive and they were extremely pleasant. The rental was exactly as it had been discribed and the truck was freshly washed and ready to go. Best part about renting the truck other than the mileage cost difference was that it had a powerlift instead of a ramp. \r\nThe truck worked great and we moved and then brought the truck back one day early. Again the people at the desk were extremely pleasant and they refunded the difference for returning one day early without a hitch! We saved several hundred dollars by making that call! I will never go anywhere else but Longhorn for any rental needs every again. They were much better than we had expected and made a very difficult move as good as it could have possilby been. I have told a dozen people about our experience at Longhorn Rental and I will tell dozens more because people need to know about the incredible service that is offered here. A++++++++

Pros: Customer service was the best we have ever experienced!

Cons: More people need to know about them!

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I showed up at LongHorn rentals to rent a 15 passenger van and was greeted by very nice counter staff. They smiled as I entered and got my van rental taken care of very quickly. When I returned the van it was even easier than picking it. They were alot less expensive than everywhere else and the van was new and extremely clean. I highly recomend LongHorn rentals to everyone looking for a fast and friendly car rental agency.

2
★★★★★

I showed up at LongHorn rentals to rent a 15 passenger van and was greeted by very nice counter staff. They smiled as I entered and got my van rental taken care of very quickly. When I returned the van it was even easier than picking it. They were alot less expensive than everywhere else and the van was new and extremely clean. I highly recomend LongHorn rentals to everyone looking for a fast and friendly car rental agency.

Pros: Friendly service and a even better Staff

Cons: none what so ever

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i walked into longhorn rentals happy to be able to support a local business. however the employee i had to deal with seemed very agitated with my needs. i became tired of his tone of speech and walked out and rode the bus home to north austin. i will not return.

0
★☆☆☆☆

i walked into longhorn rentals happy to be able to support a local business. however the employee i had to deal with seemed very agitated with my needs. i became tired of his tone of speech and walked out and rode the bus home to north austin. i will not return.

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I tried renting from a larger company but I sat on hold for over half an hour only to be told that the vehicle I needed was not available for the time I needed. Longhorn gave me a quote and reserved my vehicle in under 5 minutes! They were fast and friendly throughout the check in and out process, and the van I rented was very clean. I would wholeheartedly recommend them to anyone looking for an easy and satisfying car rental experience!

2
★★★★★

I tried renting from a larger company but I sat on hold for over half an hour only to be told that the vehicle I needed was not available for the time I needed. Longhorn gave me a quote and reserved my vehicle in under 5 minutes! They were fast and friendly throughout the check in and out process, and the van I rented was very clean. I would wholeheartedly recommend them to anyone looking for an easy and satisfying car rental experience!

Pros: Fast, friendly, and affordable

Cons: none that I found

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I have rented from Longhorn for the last 2 1/2 years and each time has been as pleasant as the time before. I have rented trucks, mini vans and cars and each time the process went smoothly, the cost was within reason and the staff always went out of their way to help me. They always had my reservation ready with minimum wait time. Any time I was running late all I had to do is call and they worked with me. I have rented with other companies and this one is by far the best. I wouldnt go anywhere else.

2
★★★★★

I have rented from Longhorn for the last 2 1/2 years and each time has been as pleasant as the time before. I have rented trucks, mini vans and cars and each time the process went smoothly, the cost was within reason and the staff always went out of their way to help me. They always had my reservation ready with minimum wait time. Any time I was running late all I had to do is call and they worked with me. I have rented with other companies and this one is by far the best. I wouldnt go anywhere else.

Pros: Friendliest knowledgeable staff

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I chose this place because it opened at 7:30am and I had to be at work at 8:30am. Well, they didnt even open until after 7:45am. Then at 8:10am they told me that they could not take my visa debit card either cause they dont accept any type of debit card. So they basically left me stranded and would not help me at all and were very rude. So now I had 20 minutes to get to work on the other side of town with no car. No customer service at all. I would never use them in a million years. Saving $5 here is not worth being two hours late to work and being treated so unprofessionally! I should have read the last users review before going there!

0
★☆☆☆☆

I chose this place because it opened at 7:30am and I had to be at work at 8:30am. Well, they didnt even open until after 7:45am. Then at 8:10am they told me that they could not take my visa debit card either cause they dont accept any type of debit card. So they basically left me stranded and would not help me at all and were very rude. So now I had 20 minutes to get to work on the other side of town with no car. No customer service at all. I would never use them in a million years. Saving $5 here is not worth being two hours late to work and being treated so unprofessionally! I should have read the last users review before going there!

Cons: everything

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They left us standing at the airport for an hour and half.
I asked for something to offset the inconvenience and CJ the manager said he would take $5.00 per day. Great
It still didn't make up for the fact that I was 3 hours late to an appointment in Fredricksburg.
I received my credit card bill and they had not taken off the $5..00 per day as a matter of fact the added $4.00 for 2 hours of parking because I left it at the airport.
Enough said for trust and customer service.
Rent from the big guys, you pay a little more but it is worth it.

1
★☆☆☆☆

They left us standing at the airport for an hour and half.
I asked for something to offset the inconvenience and CJ the manager said he would take $5.00 per day. Great
It still didn't make up for the fact that I was 3 hours late to an appointment in Fredricksburg.
I received my credit card bill and they had not taken off the $5..00 per day as a matter of fact the added $4.00 for 2 hours of parking because I left it at the airport.
Enough said for trust and customer service.
Rent from the big guys, you pay a little more but it is worth it.

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Have a superintendent working in Austin and his truck broke down. Was able to quickly locate truck at Lonestar and the staff was polite, friendly and extremely accommodating.

2
★★★★★

Have a superintendent working in Austin and his truck broke down. Was able to quickly locate truck at Lonestar and the staff was polite, friendly and extremely accommodating.

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I needed to move and had reserved a truck with U-Haul, but when I got to the location (on my moving day) they had nothing for me. I needed a truck fast and called Longhorn for a pickup. I was very pleased. They were completely accommodating and gave me a great truck at a cheap price! They were also very flexible with the timing of return. \r\n\r\nI will ALWAYS use them from now on and recommend them highly!!! Thanks Longhorn!!\r\n\r\n

2
★★★★★

I needed to move and had reserved a truck with U-Haul, but when I got to the location (on my moving day) they had nothing for me. I needed a truck fast and called Longhorn for a pickup. I was very pleased. They were completely accommodating and gave me a great truck at a cheap price! They were also very flexible with the timing of return. \r\n\r\nI will ALWAYS use them from now on and recommend them highly!!! Thanks Longhorn!!\r\n\r\n

Editorial from

Austin car and truck rental company serving the area since 1976 boasts large fleet of rentals including passenger vans and flat beds.

 

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