Marriott-New York Marquis

I just hate the bar on top - "The View" !!! Aside from the view that's fantastic, there's really nothing to it. The staff is very rude. I always get asked if I have 21 in the worst possible way. Last time my family dragged me there I had to listen to the waiter explain to my mom that there is alcohol in the strawberry margarita - like she was some kind of moron.
Once you order you can NEVER get them to come again and unserve your plates or bring you something additional. The cocktails are nasty - too sugary and/or watery, tasteless. There's also no dress code and it seems like they let just about anyone in there. Bad place.

Pros: view of the city

Cons: price, quality, rude staff

Posted 04/14/09

In the heart of Times Square this place is really first class in all its aspects. From the service to the rooms to the revolving restaurant around NYC on the 66th floor. The place is $$$$$ but you can tell exactly what you are paying for when you stay there.

Pros: Location, Service, Restaurant

Cons: $$$

Posted 01/20/09

Every time I come to New York I always stay at the Marriott Marquis Time Square. The hotel is located in a great part of the city (TIME SQUARE) and is near all the local attractions. Even though you are in the heart of the city you never hear the hustle and bustle from your room, which is very nice. The rooms are spacious and checking in is always fast and efficient. The rates may change depending on the time of year you visit, but it is well worth the extra money you had planned on spending. Great place, great location, great rooms, what more could you ask for?!!!!

Posted 03/31/08

We loved staying at the Marriott Marquis. The location is 2nd to none being right in the Heart of Times Square. More than enough elevators to service the number of people using them. The longest wait for an elevator was maybe 2 minutes. Located very close to the many Broadway shows. Many subway stations within a couple of blocks to take you anywhere in the city you want to go. Sushi restaurant is fair. Hotel Staff was very friendly and professional. Molinda at the front desk was especially pleasant and friendly. We loved her.

Joey
Tampa, Florida

Pros: It was great

Cons: Sushi Restaurant was fair

Posted 01/22/08

It was really much more than I expected. Great service, very conveniently located, great food, and great price. If you are in the neighborhood and looking for a very luxurious stay, no matter how long, you have to stay here! You should see these elevators; a great addition to this already enjoyable stay. Walk outside and see it all; attractions for everybody, tourists and businessmen.

Pros: everything.

Cons: nothing.

Posted 08/21/07

great hotel, great location. Rooms are cozy and quiet, and as weird as it sounds, the elevators are cool. You'll see what I mean when you're there. But the sushi bar is my favorite

Posted 12/04/06

I've stayed at the Marquis twice in the last two years and the service has been wonderful. I've found the rooms to be quite comfortable with all the necessary amenities.

Posted 03/01/06

Avoid this hotel at all costs. They have devised an elevator system that is so consistently unavailable, it defies description. Average wait in our week long stay ...15 minutes!! Escaltors were broken during our visit. Trapped, long-suffering guests were openly hostile about the system and we often overcrowded the lone elevator (2000 rooms) when our impatience trumped fear. Go ANYWHERE else!

Pros: checking out

Cons: elevators, elevators, elevators

Posted 08/21/05

...you will be extremely irritated by this mob scene of clueless tourists if you are a somewhat savvy traveler of large metropolitan cities.

The GOOD: views from Times Square view rooms are decent. Bed is fairly comfortable. Staff tries like heck to help. Very good gym with great views.

The BAD: room service food and menu selection, room decor and bathroom.

The UGLY: elevator service is terrible. Those "clueless tourists" can't seem to understand this relatively simple elevator system and THAT causing most of the delays. The check-in is a zoo. And, of course, the ridiculous amount of fanny-packed tourists who can be heard complaining because they think they are staying in a 5 star hotel....LOL.

Funny note: saw several "Apprentice" rejects step on the elevator and look disappointed when nobody acknowledged their minor celebrity. They didn't even merit a stay at Trump Int'l Hotel....?

Pros: Health Club

Cons: Elevator Service, Mobs of tourists, decor, room service

Posted 07/01/05

The Marriot may have had its hey day years before, but now its look is dated, the renovations do not match the aging decor and architecture, the elevators are a nightmare and the rooms are not all that. While its in the middle of everything, that can be a bad thing as well. Crowds and craziness make the location unbearable. The atrium is tall....ooooooo. Big woop.

Pros: standard service

Cons: Location, Decor, Elevators

Posted 02/14/05

I have a prejudice against big hotels, but our stay here was very pleasant. The staff was helpful, the room was larger than I expected, and the location is excellent.

The rotating top floor lounge, the "View," does live up to its name. But, drinks are expensive ($12 for a glass of wine).

Pros: location, room size

Posted 02/06/05

You can't beat the location and rooms are big and clean. Staff was very friendly. For those looking for a hotel in Times Square, I recoomend this hotel without reservation.

The only bad thing I can say about the place is you seem to wait a bit for the elevators although it looks like they're trying to address that problem now with the construction of some new elevators.

Pros: location, big rooms, clean rooms

Posted 11/08/04

Although pricey, great location, excellent service, exceptionally clean and large rooms. Efficient check-in. Could use more choices for dessert and drinks after show. Every staff member was courteous, helpful, and well informed. Elevators still need some work!

Pros: location, room size, informative staff

Posted 05/22/04

Everything you've read about the elevators is true. The hotel is in a good location, close to everything including the annoying crowds in Times Square. It's convenient to many subways. I appreciated the amenities, such as the fitness center and the business center. The room lacked visual appeal but was huge by NYC standards. Staff was very courteous. A decent value if you can book for under $200/night.

Pros: great amenities, friendly staff, location

Cons: location, crowds, slow elevators

Posted 01/14/04

If you want some exercise using stairs stay here! The room was nice but they are installing new elevators and we won't stay there again until the installation is complete. The hotel advises leaving the room 1 hour prior to time for dinner or a play due to elevator delays and they mean it. The waits for an elevator could get long. There was no place to sit while waiting for transportation following check-out. 8th floor check in is quite inconvenient.

Pros: rooms, view, staff was pleasant

Cons: elevators, elevators, lobby

Posted 10/01/03

MY DAUGHTER AND I STAYED AT THE MARRIOTT MARQUIS FROM DEC. 4TH - 11TH, 2002. WE HAD NEVER BEEN IN N.Y. - WHAT A WONDERFUL INTRODUCTION TO SUCH A SPECTACULAR CITY.
THE ENTIRE HOTEL WAS DECKED OUT WITH GORGEOUS CHRISTMAS TREES AND FRESH POINSETTIAS. OUR ROOM WAS SPACIOUS, NEAT AND CLEAN. THE ROOM ATTENDANTS WERE FRIENDLY AND COURTEOUS. MARRIOTT'S LOCATION IS INCREDIBLE - CLOSE TO EVERYTHING WE WANTED TO DO. IF I AGAIN GO TO N.Y., I WANT TO STAY HERE; NOTHING COULD COMPARE WITH THE EXCITEMENT OF THE HOTEL AND TIMES SQUARE. VIEW RESTAURANT EXCELLENT.

Pros: DECORATED COMMON AREA, LOCATION, FOOD AT "VIEW"

Cons: HAVING TO LEAVE

Posted 01/27/03

If you are looking for quaint and cozy go somewhere else. But for everything you need only a few blocks from midtown highlights and theater - stay here. Typical "Marriot" blah rooms, but very large and clean. I had a $139 special and still had a view of Times Square, not a back wall - nice! Was supprisingly quiet in the room considering the location and all the activity in the atrium.
Would hate to pay normal rates here ($300+) but for the price I paid - you cant go wrong.
All staff was very attentive and polite - supprising as there must have been thousands of quests when I was there - the hotel was sold out.

Pros: Location, Staff, Special Rates

Cons: Blah rooms, but large, Crowds

Posted 12/08/02

Wonderful location in the heart of Times Square and walking distance to all of the Theater District's attractions, accross the street from the 1/2 price ticket kiosk and tourist information. Service was unfailingly pleasant and efficient, rooms were spacious and surprisingly quiet given the location. We were given an automatic room upgrade upon check in simply because one was available. I highly recommend this hotel for business of pleasure.

Pros: great location, pleasant staff, comfortable rooms

Posted 10/15/02

The location is wonderful: walking distance from most Broadway theaters. Spacious room, very comfortable beds. The elevators need some work: slow, and often crowded. I'd go back in a New York minute.

Pros: Wonderful location, Comfortable beds

Cons: Inadaquate elevators

Posted 10/02/02

We always enjoy our stays at the Marquis. The rooms are spacious,cheery, and comfortable. We need a handicapped room to meet my mom's needs. These rooms are truly utile. I really love earning points toward free stays. You can't beat the deals when offered.For people frequenting Times Square , this is most convenient spot to access the theaters and surrounding restaurants.

Pros: great restaurants, friendly service

Cons: crowded, elevators

Posted 08/06/02

At check in I asked for an up grade to city view room. 37th floor over looking Times Square. Accommadations were great. Room was big with Fantastic view of the city. Staff were very friendly. Checked out the top View lounge which rotates and the 8th floor bar which I thought was the better of the two. Martinis were hugh.
One draw back was the Elevator system.

Pros: Big rooms,, Great location

Cons: Elevator system

Posted 07/05/02

Our new favorite place to stay when seeing a show, the bar is fun, the staff is helpful and they got great seats for the show that we wanted. The room was big and comfortable

Posted 06/07/02

ok so the Marriott won't blow you away with world class service or fancy stuff. but you can't beat the location. smack dab in the middle of Times Square, the crossroads of the World. The Marquis has a theater right in the hotel so catch a show or simply walk across the street to the TKTS booth. again the location is great so stay here and you can see all of NYC and have a comfortable place to sleep. but again it's the city that never sleeps so just go out and party!!!!!!! lets go!!!!!!

Posted 06/06/02

Wow! Our room was huge and it looked right over Times Square. We were 3 minutes from The Lion King and lots of fun restaurants. The circular bar had views all around. The concierge was friendly and helpful.

Posted 05/30/02