Mutt Hutt Inc

I've used their cat sitting service since they opened for spans of 4 days to three weeks. Sometimes one of our cats would require medication. They have always been superb. They feed and change the water, clean the cat box, pill the cats and play with them. Charming and extensive notes document every visit. Once, the lock on our front door was broken (it just spun around and around) - they called me on my cell in Africa, got approval to hire a locksmith to fix the lock and everything was fine. I could not ask for better service, and recommend them without reservation.

Pros: Superb service, happy cats

Cons: nothing

Posted 12/06/08

We recently boarded our puppy at Hutt Mutt based on a referral from when we adopted her. Since she was new to us we were nervous to leave her. The staff was very kind and caring when we made the reservation and dropped her off. Our puppy was so excited to play with all the other dogs she probably didn't even miss us =( I would highly recommend using Mutt Hutt for day care or boarding. It is obvious that the staff loves dogs!

Posted 11/18/08

I have nothing but good things to say about Mutt Hutt, including Donna, the owner, and the rest of the caring staff. My husband and I adopted our pup after he had been rescued from a puppy mill that was raided and shut down by the authorities. He had been badly mistreated by the wretched owner of the puppy mill. Needless to say?he had some issues. Donna, the owner of Mutt Hutt, knows a LOT about dogs, and made room for him at Mutt Hutt immediately. I would also like to mention that she fosters several dogs at Mutt Hutt until they can find a permanent home, so it?s clear that she really cares.
The whole staff has been so great with our pup and really helped to socialize him and make him happy. And he LOVES the Mutt Hutt! When we drop him off, his tail is wagging so hard his whole butt shakes!
We also use Mutt Hutt for dogwalking. I found their rates to be better than many other places, and Matt and Rebecca are so great with our pup. He can be very resistant and downright stubborn, but they have shown tremendous patience and love towards him.
Lastly, as if our poor pup hasn?t had a hard enough life, he has seizures. When his condition first developed, I called Donna to inform her of the situation. She held a staff meeting to make sure everyone knew about his condition, which I thought was just wonderful and made me feel so much better. Our pup has also stayed overnight with Donna at her house for personalized boarding when we were out of town, so I knew that he would receive his medication on time. She was so understanding, especially when I called multiple times a day to check up ;)

In summary, great daycare facility, caring and knowledgeable staff, wonderful dogwalkers?your dog will love it there!!!

Posted 11/10/08

I have been taking my dog Maximus to Mutt Hutt for over a year now and have nothing but great experiences. I am always greeted with a smile, and the personal attention and care that is given by all staff members is unmatched. You can really tell everyone that works there loves the dogs and the dogs love them.

My dog has SEVERE separation anxiety that I thought had no solution. I can't leave him at home alone because he destroys my place. I was to the point where I thought I would have to find him a new home because nothing was working. When he first started going to Mutt Hutt he would pull at his leash and cry, trying with all his might to stay by my side. Now he sprints into the facitlity when I hand the leash over to the staff member that greets me at the door. I never thought that could happen but with the help of the Mutt Hutt staff and owners it finally did.

I would highly recommend using Mutt Hutt for your next day care or boarding!

Pros: Great personal attention and a staff that knows the animals and can be trusted with them.

Cons: Can't really think of any.

Posted 10/21/08

This staff really loves and cares for pets. I have a small dog that has separation anxiety, so getting him to stay somewhere without me was impossible. He loves it here! All of the staff members know him by name, and he gets so excited to see them (kissing & wagging his tail)! I had tried other day care facilities in the past and have had some rather unpleasant experiences. So, I had become extremely cautious. Now, I have found a place that I trust 100%. Donna, Corey, & Cassie keep a close eye on my pet so that I can relax knowing that he is in good hands. There is a back area for dogs to play & a front area for those that are smaller or inactive. Plus, now my dog comes home & doesn't make a mad dash to his water bowl-so I know they are keeping him well hydrated (unlike other places). Recently my little guy had to have surgery & I was afraid that because of his new impairments he would be too much trouble for day care. Not True. "It's what we do" was Donna's reply. And believe me-they do it so very well! **My Highest Recommendation**

Pros: Experts in Dog Care, Friendly, & Reliable

Posted 08/06/08

I LOVE MUTT HUTT! They are truly amazing. The entire staff is thoughtful and truly love dogs. My dog is extremely anxious and anti-social so boarding and daycare can be stressful for everyone, but she loves Mutt Hutt and they love her. The first time I boarded her, they offered a free day of daycare so my dog could experience being dropped off and picked up before I left for my trip. Their trainer, Tillman, is also amazing and very talented. He has helped my dog enormously to become less aggressive towards other dogs and has worked with me to continue training. Trust me, I've paid the extra $$ for Pooch Hotel and my dog came a home a nervous wreck for two weeks. Mutt Hutt really cares for their dogs and treats them like their own. When my dog is at Mutt Hutt I never worry because I trust them entirely and that kind of peace of mind is invaluable.

Pros: Friendly, knowledgable staff

Cons: NONE

Posted 07/16/08

I have 2 english bulldogs a puppy who is very active and an older dog who is shy and not very social with other dogs. I have been so scared to board my dogs in the past as they need specialized care. Donna and Corey have been so wonderful from the day I first started bringing my dogs to the Mutt Hutt They let Daisy (the older one) lounge watch TV and hang out with the old bitties (even letting her sleep in the apartment above the kennel) while Chunk gets to play with other dogs. Chunk being a puppy can be nudgy with other dogs and they put him in a play group that fits his energy leve and personality! I would highly recommend the Mutt Hutt. It is a small homey place where the dogs get lots of attention and everybody knows their names when you walk in the door!!!!

Pros: Small, Close to Downtown

Cons: None

Posted 03/23/08

Mutt Hutt is great! I had been taking my pup to a swanky, high-end Lincoln Park daycare facility before I found Mutt Hutt. He had only been at the LP facility about 12 times but had contracted parasites twice as well as severe bronchitis while there. After that traumatizing and extremely upsetting experience, I found Mutt Hutt and my pup and I have been very happy ever since. I've been very pleased and feel totally comfortable with having him there every day during the week. The staff is fabulous and so friendly, and they are always able to tell me in great detail what my pup was up to each day. They also have a great option for overnight boarding where one of the staff members will take your pup home with them at the end of each day. I wish that most daycare facilities in the city were more like Mutt Hutt, but it seems that even the pricey, high-end ones are not. Unfortunately, I had to learn this the hard way but I guess my horrible experience at the LP facility helps me appreciate the Mutt Hutt even more. Wally dog says, "Thanks guys!"

Pros: Extremely caring and trustworthy staff

Cons: None

Posted 03/18/08

I tried checking this place out once last week, over the weekend and again today and the webcams neverwork. I called them and spoke to a young grl who didnt really seem to have any answer for it. When I further asked her about the services she again didnt seem to know what the dogs daily routine was for boarding. They just seem inexperienced. Done with this one.

Pros: Good location to downtown

Cons: Webcamera consistantly doesnt work, young & unprofessional people running it.

Posted 01/20/08

I used this facility over the holidays. I was in a hurry and didnt go in for a tour before my day of service. Which was my fault. I was very disapointed that my dog was "crated" in a wire cage which barely allowed my dog to stand up and turn around. Luckily it was only a short stay and the owner assurred me he would get pleantly of time out of his cage. I was just disapointed in the set-up. Its just not cutting edge and after further investigating other options for Christmas, there are so many other good places with better accomodations maybe a little more dollars, but hey, you get what you pay for.

Pros: Convient to downtown

Cons: difficult parking and sleeping arrangements are very dated.

Posted 12/14/07

We were so lucky to find Mutt Hutt for our troubled adopted standard poodle. Alex is 2-1/2 and has been with us for five months, but the behaviorist tells us he was never socialized, and he is a shy, anxious dog; when he came to us he did not know how to climb steps, for Pete's sake. He has totally bonded to me, clings to my side everywhere, has learned to play ball ... but has only slowly learned to accept other pedestrians on the street, guests in the house. He retreats and fear pees, even from my gentle husband. I crated him twice when we first got him, but he almost went nuts in the crate, so the question of where to board him when we travel was acute. Fortunately we had been living near Mutt Hutt when we acquired Alex and the one afternoon when I could not have him near me, I had put him into day care there. Alex has spent five days at Mutt Hutt recently, and anyone who answered the phone at Mutt Hutt knew Alex, knew how he had been behaving, was happy to spend lots of time telling me how he was doing. They accommodated his fears, paid attention to workers he bonded with; they were beyond wonderful. It's worth the 30 mile drive to take him there! They are helping me to save my dog.

Pros: Attentive, kindly pet care.

Cons: None.

Posted 11/11/07

I cannot say enough wonderful things about Mutt Hutt. My dog, Priscilla, never wants to leave when I arrive to pick her up at the end of the day. She always wants to play more! Donna and her staff are terrific, caring and conscientious. Priscilla has a lot of unfortunate eye problems, and they always keep a careful watch on her eyes and let me know immediately if things don't look right. I have referred friends here and their dogs are happy and excited to go to daycare everyday. I trust them implicitly with my baby girl as I know they care as much about her as I do.

Pros: Caring people, warm environment, conscientious, trustworthy

Cons: none

Posted 10/08/07

We have tried many places before, but no one compares to the passionate people at Mutt Hutt. Donna got to know the dogs on a personal level and was very warm to my husband and I when we went to check the place out. When we call to get our pups, Finlay and Savannah, in for boarding, the folks there always remember my special "scottish police patrolman"! They genuinely love the dogs and it shows...Donna and staff are great and I would not put them anywhere else!!! Thanks for keeping our minds at ease when we are away from our kids!

Pros: The people

Cons: NONE

Posted 09/16/07

We've taken our dog to four different day cares, partly because we've moved around, and in one case, because we no longer felt comfortable taking her to a large, rather dirty facility in the West Loop. We were so happy to find Mutt Hutt! It is small, and, like the video says, it's all about individualized care. Donna and the staff know our dog like she is their own and are always willing to go the extra mile to provide excellent care. We couldn't be more pleased. I would highly recommend Mutt Hutt to anyone who wants TLC for their dog.

Posted 07/01/07

I am very particular in the care of my three shih tzus, Harley, Webster and, the latest addition, Daisy. Daisy was my mom's baby, and when she lost her battle with cancer, Daisy became part of my family.

They made special arrangements according to my needs in taking care of my three "children", were especially sensitive to the requirements of the new pup and gained my confidence quickly. They returned phone calls, questions and concerns promptly and showed up on time to meet the pups. But, here is how they went above and beyond the calal of duty:

This story is unique: I was to leave for vacation on a Fri. Wed., Jesse came to meet the pups and review the details with me. I saw Jesse approach, and opened the door, anxious for him to meet the pups. As I was waiting, Daisy escaped out of the front door, saw another dog across the street and took off. She was hurt, but it could have been a lot worse. Jesse saw this as he was approaching my door from another direction, and was there to take us to the emergency room. Not only was he calm and constantly reassuring me that she would be ok, but understood how important Daisy had become to me. Since, the whole team has rallied around Daisy and followed up with concern and offered help. How could anyone go anywhere else for more responsible and loving care than the Mutt Hutt? They genuinelyl love animals and have more than earned my trust! They are THE BEST!!!!!

Pros: on-time, responsive, caring, do more than expected

Posted 05/25/07

Jesse the dog walker at Mutt Hutt is amazing with my dog. I recently found out from the security guard at the entrance of my building that the dog walker has come back at times to walk my dog a second time when he didn't go potty on his scheduled walk. He also leave cute little notes which give me the impression that he really cares about Simon. Great dog walking service.

Posted 05/09/07

My name is Michelle and I started bringing my dog Lady Bird to the Mutt Hutt a few months ago. I've taken my dog to other daycares and mutt hutt is the only place that I can take her off the leash before she is brought inside. She stands by all the doors until they are opened and she dashes in excited, knowing whats to come. When i first brought lady she was very timid and scared to be there, but I was so surprised after spending the entire day in the office with Donna the owner, she seemed to calm down and enjoy the place. For the first week or so, Lady stayed in the office, until she upgraded into the daycare room. Also whats better than being able to watch your dog playing all day on a web cam? Most of my co-workers watch little lady play all day and it gets hard to get work done. Mutt Hutt is the place to be and Donna has become an extended family member. When i board lady, she goes home with Donna or one of the other workers. Honestly to anyone looking for a great doggy daycare, Mutt Hutt is an awesome place. I'm looking forward to your two new locations, hopefully I won't have to travel so far anymore.

Posted 04/16/07

I went to Mutt Hutt because I liked the idea that this daycare facility is smaller and has tons of staff there. I feel like there are many eyes on my dog all the time. They know so much about my Bella and I have been going there for less than 5 months. They are very in tune to her normal (and abnormal) behavior. The staff knows her habits and the owner even calls me everytime after Bella stays overnight to see how she's doing after she gets home. They call when Bella is the slightest bit under the weather. The place is always clean-it even smells fresh! There is an easy going atmosphere, not pretentious like the last place we went to or dark and dingy like a couple we visited before we decided on Mutt Hutt. Everyone who works there remembered me and my husband by name since our first visit, which by the way was free! By just talking to the people who work there I could tell they really love dogs. I think the best way to describe the Mutt Hutt is it is accomodating in every way.

Pros: Tons of attention, good hours, many options to choose from to suit your dog, knowledgable friendly staff, super clean

Cons: Could be better parking (but there is a loading zone and they will come out and get your dog)

Posted 01/31/07

I don't have children. Or, rather, my children are the normal type of children--mine have four legs. My boys, Digby and Rufus are always in excellent hands when under Donna's watchful eye at Mutt Hutt. Whether they are in for the day for daycare, or in for a week for boarding, I never have to worry about how they are being treated and the amount of attention they receive. Everyone should be lucky enough to have a Mutt Hutt in their neighborhood. My dogs tear off down the street to it even when we are only taking a walk. Thanks for giving me peace of mind, Donna.

Pros: Very knowlegeable staff; high attention to detail; clean; friendly; convenient drop-off/pick-up parking

Posted 01/22/07

Mutt Hutt is without question the finest doggie daycare in the city. I was worried about leaving my beagle, Bailey, at doggie daycare - he's small and can get nervous around big dogs. There must be at least 10 new doggie daycare places in the river north/west loop area, and each of their websites promises individualized and personalized attention. I visited them all. Each one struck me either as either large and institutional (these places are easy to indentify), or simply as a charade, catering more to the owner's sense of hipness than to the comfort and safety of the dogs (we all know this place). The Mutt Hut was the only place that really had the feel of a home, with no pretense; that I felt actually had the well-being of my dog as it's primary goal. It's the only place I'll take Bailey.

Posted 01/04/07

Mutt Hutt is great! I rescued a 6 month old puppy and few months ago and while she was very comfortable around me, she was often shy and unsure around others. The Mutt Hutt provided her with a warm and caring place to play and socialize. Now, she loves to go to Mutt Hutt or "school" as we call it. She excitedly bounds in without a care in the world. Mutt Hutt has helped with both her confidence and socialization. The people that work there know her very well and look out for her. It gives her a safe and fun place to be while I am at work.

Posted 01/04/07

Why go anywhere else when you are offered a friendly, clean, and fun environment like the Mutt Hutt. This is the only place that I would ever trust leaving my rescue doggies. They are the friendliest and most loving place you'll ever encounter for doggy boarding. The place is secure, cozy, and fun. Check out their prices too!

Posted 01/02/07

As another reviewer mentioned, I'm worried that my review will overcrowd the Mutt Hutt!! This place is the only doggie daycare shop I'm willing to take my dog to, and incidentally the only daycare he wants to go to. The environment is everything you'd want it to be: clean, cute, intimate yet open, caring, and professional. And that's a tough combination to achieve. I credit the staff with much of this; the are obviously dog people through and through, and give my dog one-on-one attention (I can see this on the webcam). I see the many of the same dogs here every time I bring my dog, which immediately says to me that the Mutt Hutt has fostered a loyal customer base with their excellent service and price. This is the place to bring your dog, hands down the best.

Pros: Staff, value, location, loving environment, clean, friendly

Cons: Nope

Posted 12/21/06

Our dogs are like our children and as many pet owners know most of us want people who care for our animals like we would to watch over them. This is why we have stuck with Donna and Mutt Hutt since we first met her many yeras ago thru a friend who was a client. I love the fact that I can call at anytime and check in on my 'kids'. Or if I just need some cheering up I can always check up on them on the web cam they provide! Most importantly I trust Donna and her staff implicitly. I look to her when I am concerned about a behavior or incident (with my dogs!) that I need some guidance on. I like the way the play area is set up and the fact that it is always clean. The whole staff is really vested in the business and knows the dogs as if they were their own. I have and will continue to refer friends and family to the Mutt Hutt!

Pros: Friendly, knowledgeable, clean, care for ALL dogs as if they were threir own

Posted 12/05/06

This place is so awesome but I hope my review doesn't overcrowd it. My 4 dogs are very attached to me so when I drive up here and they wag their tails lik crazy I know these people are doing it right. Clean, cheerful surroundings and the most pet-loving staff! I could not travel for business if I didn't have Mutt Hutt to leave my pets in loving care guilt-free. Sometimes they don't want to leave! I give it an A+--they treat the dogs like children.

Pros: The best staff and cheerful, clean place

Cons: Soon will need more space!

Posted 11/08/06

Wow--my puppy is very picky and doesn't like strangers but she loves Mutt Hutt--also she usually isn't too good around other dogs so I didn't want to put her in daycare. Well, these people kept her with a human and gently exposed her to other dogs gradually until she made a few friends. Now she isn't lonely anymore and loves to come here to play with her friends. Dogs are watched very closely here! Great place.

Posted 11/08/06

My dog can't get enough of Mutt Hutt. On Wed and Thurs he is ready to go before I even get up. It is like he senses it is daycare day. When we get there his tail can't stop wagging and can't wait to play. The staff always goes out of their way to make me feel confortable my son is there all day even when I call and ask crazy questions or just to say give him a kiss from me. We have went other daycare places in the area but this is paws down the best.

Posted 11/06/06